"Finding Workable Solutions Inc Issue March Hello to all"
Finding Workable Solutions Inc Issue 101 March 2007 Hello to all readers of the Flyer, the recycling businesses moving forward. Employment Services is expanding its services through the uncapped program, and finding the client group different and challenging. Growth and change seem a constant within It seems that nothing stays the same for long at FWS. this organization. The new office building at Mt. Barker is at the lock up stage and the new kitchen is nearing completion. The development of our H.R. package (Working Life) continues, but it will soon continue without Lisa’ s FWS is growing and developing and this is happening in involvement as she is taking holidays and long service an environment of continuous improvement. Continuous leave at the end of April. This has lead to a review of the improvement is one of those jargon phrases that gets succession planning for the Personnel and Finance thrown around a lot and has come to have almost no s manager’ position, which is a positive thing. meaning or relevance in some circles. This is not the case for FWS. FWS continues to deliver quality services to its clients and continuously strives to improve the working conditions and resources available for staff. Unfortunately Martin Heneker has resigned as manager of the FWS does not have the resources to make all the changes Kangaroo Island outlet, and the opportunity to bring we would like overnight, but the organisation is moving in Kangaroo Island into Employment Services (previously the right direction. Open Employment) has been realized. It is fortunate that the work Martin did means the outlet still continues to function well on a daily basis. FWS acknowledges and thanks Martin for his efforts and thanks the staff on KI for FWS is now a merit based organisation which takes pride the good work they are doing whilst being without an in delivering quality services to people who are outlet manager. disadvantaged and/or have a disability; and FWS will not, even when undergoing growth and development, change the philosophy that the organisation exists for the client and all services should be directed towards meeting their Business Services is reviewing and, needs. consequently ,restructuring its existing businesses; this is being done at the same time as the development of John Simpson C.E.O. The Clients at FWS Mt Barker are looking DORMITORY: for some more recent magazines for the lunch room. Any donations of magazines When you rearrange the letters: for both male and female readers would DIRTY ROOM be much appreciated! Dates to Remember Next Board Meeting 21st March 2007 in Victor Harbor Deadline for Issue 102 Thursday 30th March to Dannielle Thomson by email G:Administration/Current Flyer/Issue 101 March 2007 1 Issue 101 The Flyer March 2007 s Claire’ Story When Claire was 15 years old she became aware of her disability and the impact this had on her and that she had some limitations with things like learning and coordination. At this time Claire found herself working in Supported Employment and decided that this was probably the best place for her to start, but she was determined she could do better. In her search for open employment, the journey has been tough at times and Claire cherishes each experience as an opportunity to learn. She has participated in a number of placements, work experience and training opportunities and always known that she wanted to work helping others. This became reality for Claire last year when Leveda Incorporated, accepted her application for employment and interviewed Claire for a staff position in their Supported Accommodation Service, for people with a disability. The management at Leveda told FWS staff that Claire was well suited to the job and felt she would do well in their organisation. Her job involves all aspects of caring for people with a disability in their home, including washing, cooking, cleaning, driving the residents to appointments and activities and many other similar tasks. Claire said because she has a disability this has given her a deeper understanding of the clients she works with. s To be able to drive Leveda’ vehicle and find her way to various destinations Claire was assisted by Leveda and FWS to access government the Workplace Modification Funding available for people with a disability. This funding paid for the necessary changes to the vehicle and the purchase of a Global Positioning System to be installed. s Claire said the staff at Leveda’ looked at her ability to do the job and did not focus on her disability when they interviewed and offered her employment. Leveda has since provided training opportunities for Claire, including her participation in a Traineeship in Cert 3, - Disability. Claire loves her job and this is another successful and rewarding placement for the staff of the FWS Open Employment Program. G:Administration/Current Flyer/Issue 101 March 2007 2 Issue 101 The Flyer March 2007 A Drive in the Country The day had finally arrived. I woke before the alarm but lost time fighting with the cellophane seal of the new packet of tea, stumbled into the bathroom and shaved in the shower to save time. Wrong! Nicked myself with one of those annoying little cuts that drips blood on to your shirt when you are not looking. Out to the car, lose my glasses case, and start driving – on re- s mote pilot to the end of the street when the traffic wakes you up. It’ 7am. Fog abounds. Hear the traffic report: kangaroo hit on the Meadows road, lorry overturned… keep going, t don’ take the usual shortcut, on to the Southern Freeway, try to avoid peak hour traffic… how come all these people are using my special diversionary route, cannot better 3 changes of lights at any major intersection, takes half hour to get through city limits, text Cass and let her know where I am...take foot off the accelerator, bloody lights! red, amber, green, where do all these slow coaches come from?...call on mobile, speak to Cass and suggest she and Tony go ahead to the expo… keep driving… these signs worry me, am I headed to Blanchetown? I t don’ think so… reverse and go to Nuriootpa office and ask directions… they print from internet s and I receive the internet’ quickest way to our expo. I am now on my way to places I’ only ve ever heard about...have you ever been to Hamley Bridge? Owen? Suddenly, there’ the lo- s cal farmer tractoring his new water tank back to his farm, then there are three carcasses of s kangaroo’ on side of the road, the noise of the car disturbs two eagles with bloodied beaks who rise from the dusty verge and hover in front of the car - awesome; this is spectacular scenery, round the next bend and straight into a flock of galahs who are feeding on the road… too dangerous to stop- thump, thump, seven times little galahs hit the windscreen, leaving white feather smears as they slide down the glass. ve m I reckon they’ moved Balaclava. I’ here on the outskirts of town, breathe deeply, I am late, but safe and sound. We are at a DFEST talkfest where we introduce ourselves as the new kids on the block in the Gawler/Nuriootpa ESA to the assembled gathering. The positive feedback after our presentation was “ When are you coming up our way?”and Cass being in- vited to join a youth committee that encompasses the area. Tony acted as pilot car back to Nuriootpa office where we had our monthly team meeting. The trip back to Victor Harbor in the evening was uneventful compared to the morning drive. Next morning, flat tyre greets me! s All in a day’ work. Greg Carroll G:Administration/Current Flyer/Issue 101 March 2007 3 Issue 101 The Flyer March 2007 Chat “ with Chris” Welcome to “ Chat with Chris”the Client Services Coordinator section of ‘ Flyer’My topic for this entry is the –“ The . FWS Grievance Procedure.”At a recent Workers Meeting the Grievance Procedure was reviewed using a role play exercise and the lead characters were well played by the following workers/clients 1. Nick Lambert as - the Worker (who needs to use the Grievance Procedure to find a way to fix his problem with a coworker). 2. s Adam Seljan as - the Worker (who needs to understand the problem from Nick’ point of view and try to help fix the problem). 3. Owen Phillips as - Supervisor Colin Gepp. 4. Michael Keen as - Supervisor Mike Dale. 5. Michael Gordon as - Supervisor Graeme Parsons. 6. Gavin Clarke as - Senior Coordinator Jane Hall. 7. Paul Jenkins as - Business Services Acting Manager Anita Saunders. 8. Malcolm Costello as - Client Services Coordinator Chris De Laine. 9. Andrew Broadbent as - Human Resource Manager Lisa Wedd. 10. Marie Jennings as - Chief Executive Officer John Simpson. Nigel Eardley as - Board Member Brian Matthews. My thanks and appreciation is extended to each of these workers who took on their roles with enthusiasm and did such a fine job of acting the part. t So whenever you have a problem, don’forget that FWS has a grievance procedure with steps to follow to ensure that • Workers/Clients know what they need to do if they have a problem. • Workers/Clients know who to ask for support and assistance. • The process is fair for everyone when using the procedure. • Confidentiality is maintained for the individuals involved. Staff members know their roles/responsibilities at all steps of the process. Guide Dog Puppy Update: Noah is continuing his journey of discovery to learn what it will be like to work with a person who is blind - vision impaired. He is progressing well and at nine months of age has been in the RSB Guide Dog Program for two months longer than Jerry managed to achieve. Noah is continuing his socialisation and obedience training and is also consolidating his knowledge/skills in identifying different types of instructions from handlers. Instructions can be • heel’ Commands that require the dog to obey forthwith, such as ‘ when the handler moves first and the dog immediately follows or— forward’ Invitations that require the dog to proceed only after ascertaining it is safe to do so, such as ‘ when the dog moves first (to cross the road) and the handler immediately follows. Noah is also adjusting well to the increased need for us to travel and work in different environments across our six regional outlets. This is particularly impressive as the lack of routine have coincided with Noah reaching adolescence and is a big expectation of him at this developmental stage of his life. So we thank you all in advance for the little extra patience you may need to practice for the next 8 weeks (or thereabouts) until this phase has passed. And my quote to ponder until we meet again is “ . Praise Loudly, Blame Softly” Cheers Chris. t (And don’forget if you need some advocacy or support - Contact me at Mt Barker Office on Ph 8398 3099 or Fax 8398 3577, or mobile 0439 501 889 or send an email to email@example.com). G:Administration/Current Flyer/Issue 101 March 2007 4 Issue 101 The Flyer March 2007 About Us Finding Workable Solutions Inc is a Commonwealth funded organisation providing assistance to job seekers with a disability who live in the Fleurieu Peninsula, Kangaroo Island, Southern Adelaide Hills, Murraylands, Southern Adelaide and Gawler/Barossa regions. FWS has been providing employment and vocational opportunities for job seekers since 1989. Web Address: www.fws.org.au Head Office— VH Mt Barker Office 44 George Main Road 1 Victoria Crescent Victor Harbor SA 5211 Mt Barker SA 5251 Ph 8552 7654 Fax 8552 7653 Ph 8398 3099 Fax 8398 3577 Murray Bridge Office Kangaroo Island Cnr West Tce & First St, Shop 6, 54 Dauncey Street Murray Bridge SA 5253 Kingscote SA 5223 Ph 8531 0533 Fax 8553 0377 Ph 8553 3085 Fax 8553 3225 McLaren Vale Nuriootpa McLaren Vale Business Centre Barossa Business Centre Room 6, 164 Main Road 23 Railway Terrace McLaren Vale SA 5171 NURIOOTPA SA 5355 Ph 8323 8022 Fax 8323 8059 Ph 08 8562 4620 Fax 08 8562 3034 Continuous Improvement Committee Rosslyn Hancock— Chair person Mt Barker Business Services Jane Hall— Deputy Chair Board of Directors Victor Harbor Business Services Rob Day (Chair) Susan Roberts Brian Matthews (Deputy Chair) Open Employment Services Brenton Sinclair (Secretary) Tony Rich David Felgenhaur (Treasurer) Mt Barker Open Employment Jacki Aylesbury Craig Gully Cass Hissey Mt Barker Business Services Danny Hayhurst Lisa Wedd Glenda Needs Quality Assurance Working Party David Thomas & HR, Finance & Administration John Simpson (CEO) Adrian Pitt QA Working Party & Open Employment Chris De Laine Client Services G:Administration/Current Flyer/Issue 101 March 2007 5