Retail Manager Resume Sample

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					                                              JESSE KENDALL
      123 Elm Street  Norwalk, CA 90650  Home: 555.555.5555  Cell: 555.444.4444 

                                   SUPERIOR RETAIL MANAGEMENT
Dynamic career reflecting record-breaking performance in the retail sales management field. Exceptional background in
personnel leadership and logistics management. Proven ability to determine the best merchandising, product placement, and
sales strategies that achieve optimal success. Well-rounded background with demonstrated strengths in reducing
turnover, minimizing shrinkage, and outperforming profit goals.

                                         PROFESSIONAL EXPERIENCE

ABC, INC., Norwalk, CA                                                                                   20xx to Present
DISTRICT MANAGER, RETAIL OPERATIONS: Reported directly to CEO for a $300 million home décor retailer.
Oversaw 25 Store Managers, and 22 retail stores located throughout the five states. Ensured corporate goals were met and
exceeded, focusing on merchandising, visual presentation, customer service, staff development, and bottom line expense
control. Administered $6 million payroll and trained other District Managers.

Delivered Results:
   Drove sales 12% by improving lifestyle merchandising, customer care, and staff training.
   Maintained lowest staff turnover for over six years.
   Expertly coordinated the grand opening and oversaw the continuous operation of ABC’s largest store.
   Recognized for lowest district shrinkage for three consecutive years.

BCD STORES, Norwalk, CA                                                                                    20xx to 20xx
RETAIL MANAGER: Directed operations for two departments grossing $2.6 million annually with 25 employees.
Analyzed daily production reports for sales, markdowns / mark ups, lost and stolen items, and payroll. Recruited, trained,
motivated, and supervised Department Managers. Communicated with buyers on special purchases and returned items.
Monitored sales floor activity; displayed merchandise, evaluated compliance logs, and assisted managers with associate

Delivered Results:
   Reduced associate turnover from 55% to 24%, and management turnover from 35% to 0%, by encouraging teamwork
    and a “we,” “us,” and “total store” mentality.
   Slashed shrink percentage to .79 in 20xx and .67 in 20xx – lowest in the region of 14 stores.
   Won Store Manager of the Year Award in 20xx.

CDE STORES, Norwalk, CA                                                                                  20xx to 20xx
RETAIL MANAGER: Directed and developed staff of 18 Sales Associates. Facilitated corporate strategies and employees
to achieve company objectives in the areas of sales management, store development, and store support. Ensured desired
company results in the areas of customer service, profitability, training, and merchandising. Monitored daily sales and
customer service performance. Set aggressive yet realistic goals to ensure success.

Delivered Results:
   Drove average price per sale from $45 to $52 within one year, an all-time high for company.
   Achieved 2% shrinkage – 1% lower than company average and .05% better than corporate objective.

EFG INCORPORATED, Norwalk, CA                                                                 20xx to 20xx
          ASSISTANT BUYER (20xx to 20x)              ASSISTANT DEPARTMENT MANAGER (20xx to 20x)

                      TECHNICAL SKILLS: Microsoft Office (Word, Excel, Outlook, PowerPoint)

                             EDUCATION: University Of XYZ, Norwalk, CA  20xx to 20xx
Creating a Compelling Cover Letter
A powerfully written cover letter is necessary to land most interviews and ensure job search success. When an
advertised position creates a pile of 100+ resumes, it becomes the responsibility of the hiring personnel to shortlist the
applications. Resumes without cover letters are usually the first to go, followed by the ones with poorly written cover
letters. Avoid this fate by following these effective strategies:

Address your cover letter appropriately:
Be sure that you get the name of the hiring manager before sending your resume, and address the letter to that
individual. The proper greeting will be either “Dear Mr. (Smith),” or “Dear Ms. (Smith).” Avoid using Miss or Mrs., and
do not address your letter to “Dear Sirs,” as it is considered inappropriate. If you are unsure of your contact’s gender,
address them by their first and last name, as in “Dear Pat Smith,” to avoid an embarrassing mistake. If you don’t know
the name of the hiring manager, simply use the greeting “Dear Hiring Manager,”– it’s clear, to the point, and gender

Get to the point in your opening paragraph:
One of the most common interviewing questions employers ask is “Why should I hire you among other candidates?”
Provide an answer to that question right off the bat in your opening paragraph. This is a very important section
because it is the first thing the employer will read. It must be powerful and make an immediate impact. Be sure sell
yourself and your unique abilities. Do not use a generic opening paragraph that can apply to any Tom, Dick or Harry.
Every line should sell you, so use aggressive language here and throughout the rest of your cover letter. For example,
instead of writing “My background is in finance management, making me well-suited for your advertised Corporate
Finance Director position.” you can write “A background in finance management and a proven record of developing
effective strategies that drive revenue, growth and shareholder value make me a strong candidate for your advertised
Corporate Finance Director position.”

Show your interest and sell your accomplishments in the body of the letter:
In this section, you need to show your interest in the job and the company. Research is a key ingredient to a
successful job search. The more you are able to demonstrate your interest and knowledge about a company, the
better your chances are to secure an interview. Get to know the company’s mission and new corporate initiatives, and
tell them how you can help them meet their objectives or resolve their problems. Praise the company for public
recognitions or recent accomplishments. The employer will surely take notice of your active interest.
Use “I” and “my” sparingly. Try not to use these words more than six times in your cover letter. You need to focus on
what you will bring to the company and how you will help them improve their profitability. Too much use of the word “I”
will also make your letter look elementary and poorly written.
For executive-level candidates and professionals with substantial achievements, a bullet point format is often the most
effective and efficient way to highlight accomplishments. If you fall into this category, be sure to keep the bullet point
statements unique and fresh. Do not copy and paste the exact same phrases from the resume as it will make you look
lazy. All sentences and achievements transferred from the resume should be rephrased.

Close your letter with a strong paragraph:
In the closing paragraph, you need to address several issues. At the very least, you need to ask for the interview and
provide contact information. This is also the ideal place to mention your salary requirements (if the employer insists on
it), or your desire to relocate.
To demonstrate your drive and interest, mention that you will call within a week to follow up. This is a great way to
ensure the resume was successfully received, and it creates an opportunity to establish a dialog. However, do not
mention this in your cover letter if you do not intend to follow up.

In summation, an aggressive and dynamic cover letter will help you stand out among the competition. Remember that
the goal is to market yourself – not to compose a dull biography.

Description: Enjoy this expertly developed sample retail manager resume with complimentary cover letter strategies included. Unlike most resume samples you will find, this one is a completely editable Word document, which means you can revise this resume as needed to suit your needs while keeping the stylish format in tact.
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