Business 101 Brad Humphrey, Contributing Writer
Developing decision makers
who will take a lead
ver the past few months I have they should have a clear enough pic- material from or to purchase equip-
spoken at several construc- ture of where those “boundaries” are ment or tools. The 5 percent decisions
tion conferences. While the that signal what they can do, without are simply better made by you or
specialties were different the needs any direction, and what they cannot do, another senior leader.
expressed by those contractors in without getting direction. What represents the decisions of
attendance sounded similar. While Along with this understanding the the 85-10-5 Decision Making Model?
there were a number of issues and employee also needs to understand the Well, that totally depends on you and
needs shared with me over the course type of decisions that you expect them what you want your workers to do
of the meetings, no one issue was to make during the course of a work- when it comes to making decisions.
brought to my attention more often day. That’s where the model ﬁts in. Certainly you can’t just assume that
than the need to have decision makers The “85” represents the approxi- every worker can make every deci-
working in our companies. mately 85 percent of the decisions sion needed; that’s just not good or
The gist of the need, and frustration, that come across their day that they smart business. Therefore, you must
was that many contractors felt like should be making without any input sit down and map out the type of deci-
they had many employees who were from you or others. While a new sions that are being pushed back to
not making the decisions that they, the worker may not be able to do this you that you feel very strongly others
contractor, was paying them to make. initially, contractors should move their should be making. List those decision
One owner shared with me, “The workers, especially their craftsman types and then begin to coach and
and ﬁeld or department leaders, to be train your workers on how you want to
able to make most of their decisions see such decisions made.
Teaching your workers
independent of your input. Teaching your workers to make deci-
to make decisions is not The “85” represents the decisions sions is not impossible, and remember
impossible, and remember that you pay your workers to make. It — you may be more responsible for
— you may be more is many of t