; WHAT I HEAR YOU SAYING IS... : ANALYSIS OF STUDENT COMMENTS FROM THE NSSE
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WHAT I HEAR YOU SAYING IS... : ANALYSIS OF STUDENT COMMENTS FROM THE NSSE

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A major challenge of assessing students' experiences in postsecondary education is collecting an array of information that inform institutions about what students do and how they make meaning of their experiences during their time in particular educational environments. While the National Survey of Student Engagement (NSSE) is highly respected and broadly administered throughout higher education, most, if not all, of the analyses of NSSE data have been conducted on the quantitative responses to its survey items. Very little attention is given to students' responses to the open-ended question at the end of the NSSE survey, "Do you have any other comments?" This study explored the open-ended responses undergraduate students provided on the NSSE regarding their engagement with educationally purposeful activities at a large urban research institution. Content analyses were conducted on 739 coded responses from students, yielding 10 thematic categories organized into 4 experience domains. Additionally the study explored the distinctions among the categorical and domain responses across and among the nine colleges/faculties within the study institution. Potential implications, limitations and opportunities related to the study findings are discussed as well. [PUBLICATION ABSTRACT]

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