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Systems Management Specialist Resume Sample

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Enjoy this expertly developed sample systems management specialist resume with complimentary cover letter strategies included. Unlike most resume samples you will find, this one is a completely editable Word document, which means you can revise this resume as needed to suit your needs while keeping the stylish format in tact.

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									                                                   JESSE KENDALL
            123 Elm Street  Miami, FL 33183  Home: (305) 555-5555  Cell: (305) 444-4444  jkendall@notmail.com

                                           SYSTEMS MANAGEMENT SPECIALIST
Highly skilled and awarded technical professional with more than five years of personal computer, server, and network
installation, management, and support. Proficiently identify, troubleshoot, and resolve critical issues across complex small
business and residential client network environments. Successful track record of supporting business critical applications, client
infrastructure reliability, disaster recovery, and business continuity.

                                               PROFESSIONAL EXPERIENCE

Systems Management Specialist, Team Lead (20xx – 20xx): Delivered projects, corporate/vendor-driven upgrades, and
information technology solutions supporting business, technological, and organizational needs. Proactively managed projects
with limited resources according to corporate life cycles using best practices to minimize risks. Partnered with cross-functional
teams of internal business units and IT groups to successfully implement new technologies in mixed Windows and UNIX
trading floor environments. Led and supported infrastructure migrations, including MS Active Directory, under broad direction
of the business units in a 900+ node environment. Supervised and trained technical staff.
       Increased access control and efficiency by collaborating with security manager in the development and implementation
        of security policies and procedures.
       Improved reliability 60% by managing migration of critical business users from Novell to UNIX servers, and post-
        migration Windows NT/2000 clients accessed UNIX-based servers using Samba.
       Led relocation projects for over 150 traders, technology, and ancillary equipment to new production environment
        securities trading floor and a second contingency environment trading floor.
       Identified and compiled reporting of vulnerabilities and contributed to company-wide disaster recovery solutions to
        enhance 24/7 business continuity.

Associate Systems Management Specialist (20xx – 20xx): Planned, coordinated, and documented the deployment of new
desktop technologies in a Windows and UNIX based environment. Developed and produced comprehensive business reporting
metrics using Crystal Reports.
       Reduced time and effort to create reports and communicated results to senior management by designing a series of re-
        useable templates to proactively manage systems deployment progress.
       Increased user productivity and enhanced security/network access via new technology.
       Received CIS Excellence Infrastructure Award in recognition of successful Y2K contingency planning.


                                                      EDUCATION
                         XYZ University, Graduate School of Management & Technology, Miami, FL
                                         Master of Business Administration, 20xx
                                 Bachelor of Science – Information Technology, 20xx

                                                        TRAINING
Corporate Training: Internal Consulting and Negotiating Skills, Technical Leadership, Computer Information Systems
Technologist Program
Project/Technical Training: Project Quality Management (2006), Project Management for the Web (2005), Fundamentals of
Network Security (2005), Project Management Workshop (2004), Introduction to XML (2000), Java Programming (1999)
Computer Skills: Proficient in MS Windows Vista, XP, 2000, Office (Access, Excel, Word, PowerPoint),
Project, SharePoint, Visio, Bloomberg, Crystal Reports, Dreamweaver, HTML, LINDO, UNIX, Internet, TCP/IP

                                                    AFFILIATIONS
                       Member, Enterprise Content Management Association (AIIM), 20xx – Present
                             Member, Project Management Institute (PMI), 20xx – Present
Creating a Compelling Cover Letter
A powerfully written cover letter is necessary to land most interviews and ensure job search success. When an advertised
position creates a pile of 100+ resumes, it becomes the responsibility of the hiring personnel to shortlist the applications.
Resumes without cover letters are usually the first to go, followed by the ones with poorly written cover letters. Avoid this
fate by following these effective strategies:


Address your cover letter appropriately:
Be sure that you get the name of the hiring manager before sending your resume, and address the letter to that individual.
The proper greeting will be either “Dear Mr. (Smith),” or “Dear Ms. (Smith).” Avoid using Miss or Mrs., and do not address
your letter to “Dear Sirs,” as it is considered inappropriate. If you are unsure of your contact’s gender, address them by
their first and last name, as in “Dear Pat Smith,” to avoid an embarrassing mistake. If you don’t know the name of the
hiring manager, simply use the greeting “Dear Hiring Manager,”– it’s clear, to the point, and gender neutral.


Get to the point in your opening paragraph:
One of the most common interviewing questions employers ask is “Why should I hire you among other candidates?”
Provide an answer to that question right off the bat in your opening paragraph. This is a very important section because it
is the first thing the employer will read. It must be powerful and make an immediate impact. Be sure sell yourself and your
unique abilities. Do not use a generic opening paragraph that can apply to any Tom, Dick or Harry.
Every line should sell you, so use aggressive language here and throughout the rest of your cover letter. For example,
instead of writing “My background is in finance management, making me well-suited for your advertised Corporate
Finance Director position.” you can write “A background in finance management and a proven record of developing
effective strategies that drive revenue, growth and shareholder value make me a strong candidate for your advertised
Corporate Finance Director position.”


Show your interest and sell your accomplishments in the body of the letter:
In this section, you need to show your interest in the job and the company. Research is a key ingredient to a successful
job search. The more you are able to demonstrate your interest and knowledge about a company, the better your chances
are to secure an interview. Get to know the company’s mission and new corporate initiatives, and tell them how you can
help them meet their objectives or resolve their problems. Praise the company for public recognitions or recent
accomplishments. The employer will surely take notice of your active interest.
Use “I” and “my” sparingly. Try not to use these words more than six times in your cover letter. You need to focus on what
you will bring to the company and how you will help them improve their profitability. Too much use of the word “I” will also
make your letter look elementary and poorly written.
For executive-level candidates and professionals with substantial achievements, a bullet point format is often the most
effective and efficient way to highlight accomplishments. If you fall into this category, be sure to keep the bullet point
statements unique and fresh. Do not copy and paste the exact same phrases from the resume as it will make you look
lazy. All sentences and achievements transferred from the resume should be rephrased.


Close your letter with a strong paragraph:
In the closing paragraph, you need to address several issues. At the very least, you need to ask for the interview and
provide contact information. This is also the ideal place to mention your salary requirements (if the employer insists on it),
or your desire to relocate.
To demonstrate your drive and interest, mention that you will call within a week to follow up. This is a great way to ensure
the resume was successfully received, and it creates an opportunity to establish a dialog. However, do not mention this in
your cover letter if you do not intend to follow up.

In summation, an aggressive and dynamic cover letter will help you stand out among the competition. Remember that the
goal is to market yourself – not to compose a dull biography.

								
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