JESSE KENDALL, MCP
123 Elm Street, Miami, FL, 33183, (305) 555-5555, email@example.com
SENIOR SYSTEM ADMINISTRATOR
Solutions-oriented, highly analytical, and resourceful candidate with extensive experience in network administration and IT
support. Proven ability to provide creative and effective server and networking strategies through the application of highly
developed problem solving skills. Experienced in providing user account administration and network security. Proficient in
developing hardware, software, servers, and network components to ensure optimum systems performance. History of providing
expert technical advice, guidance, and recommendations to management on critical IT issues such as cost effectiveness, data
consolidation, physical relocation of systems, and end user access.
Microsoft Certified Professional (MCP) ▪ Certified Fiber Optic Maintenance Technician
Systems Administrator, ABC State University, Miami, FL 20xx – Present
Manage seven servers, including IIS Web server, Exchange server, and file, print, and domain servers. Plan for departmental-wide
hardware and software upgrades and oversee the licenses. Install, troubleshoot, and support 400 computers and all operating
systems, including Macintosh, UNIX/Linux, and Windows platforms. Advise all graduate students regarding potential projects
related to technology. Train and mentor computer personnel.
Increased reliability by migrating legacy server systems to open source applications.
Saved thousands of dollars by developing custom-made applications and database projects dealing with data analysis.
Systems Administrator, BCD Enterprises, Miami, FL 20xx – 20xx
Provided installations, configuration, troubleshooting, customer assistance, and fault isolation for all automated data processing
systems and peripheral equipment. Maintained hardware and software, monitor network servers, and continually analyzed
server behavior to ensure optimal performance of the system. Ensured operating system security by applying appropriate
patches and releases. Maintained LAN back up system and recover data when needed.
Saved $80,000 dollars annually by effectively managing the CSD Atsugi network.
Resolved previously “unsolvable” problems through in-depth analytical reasoning.
Made several recommendations that significantly influenced important IT policies or programs.
Systems Administrator Assistant, BCD University, Miami, FL 20xx – 20xx
Configured, installed, and tested computer systems in security lab consisting of 40 Windows and Linux computers and eight
servers. Assisted system administrator with 180 computers; set up, customized, and troubleshot hardware, distributed
application, and graphics rendering.
Co-taught Computer Forensics, Data Recovery, and Systems Penetration Analysis classes.
Designed, implemented, and tested a set of experimental laboratory experiences in the cyber security lab and wireless
EDUCATION & CERTIFICATIONS
Bachelor of Business Administration / Computer Network Technology, 20xx, ABC University, Miami, FL
Microsoft Certified Professional (MCP) and A+ Certified
Operating Systems: MS Windows (NT, 2000, 2003, XP), Apple OS X, Linux, VMware ESX, Debian, RHEL
Networking: Local Area Network (LAN), Wide Area Network (WAN)
Software: MS Office (Word, Excel, PowerPoint, Outlook), Visio, Exchange, SQL, Apache, IIS
Hardware/Systems: Foundry ServerIron, Cisco IOS/PIX, HP ProLiant, Dell PowerEdge, IBM BladeCenter servers