JESSE KENDALL, MBA 123 Elm Street, Miami, FL 33183, 305-555-5555, firstname.lastname@example.org
BUSINESS TECHNOLOGY EXECUTIVE
Talented and accomplished business technology leader with proven ability to successfully direct information technology,
business application solutions, and support services operations. History of leading highly successful enterprise-wide
implementations. Solid background in consulting, project management, and business development.
Recognized for consistent success in developing systems, processes, and procedures to streamline corporate operations,
improve processes, and enhance performance.
Efficiently managed operational strategies and directed enterprise-wide implementation projects flawlessly while
consistently delivering desired results and contributing to revenue-producing activities.
Produced substantial cost savings, optimized systems, and successfully utilized technology to maximize business
ABC Store – Corporate HQ, Miami, FL, 20xx – Present
Senior Information Technology (IT) Manager, Information Systems
Oversee a budget of $20 million with all aspects of the SAP project, including PMO, business/technical architecture,
development, QA, conversions, and deployment. Manage a multidisciplinary team of 71 people in implementing the SAP
solution to all Canadian stores. Direct the high-visibility project and maintain communications, status reporting, and face-to-
face meetings with the executive committee on matters of total cost of ownership and project progress.
Spearheaded the business transformation of the supply chain processes, which resulted in a one-time inventory
savings of $93 million in addition to an annual inventory savings of $41 million.
Oversaw the development of the business case for implementing the SAP SCM (Supply Change Management)
solution to 165 stores and six distribution centers.
Improved inventory turn to 4.5, below industry average, by implementing an effective ERP solution.
Successfully completed the project on schedule and under budget.
BCD Company – Management Consulting, Miami, FL, 20xx – 20xx
Senior Information Technology (IT) Manager
Directed and mentored a team of 15 supply chain consultants; presented effective solutions to supply chain problems.
Managed the company’s SAP SCM, a $21 million national practice. Developed additional business by providing strategic
solutions to clients; resulted in increased sales. Assisted clients from the conceptualization phase through requirements
definition, vendor selection, and successful implementations of technology solutions.
Served as part of the SAP America’s Leadership Team and America’s SAP SCM leader.
Played a key role in project management and architecture of the SAP system for Warner Home Video using SAP
SCM, PLM, MM, PP, and SD modules; supervised a staff of ten.
Led a strategic implementation and integration project to map OfficeMax SCM processes to the SAP IS-Retail version
consisting of SAP APO, MM, SD, WM, ICH (inventory collaboration hub), and SCEM.
Recognized as a thought leader in the SAP SCM (Supply Change Management).
Developed and presented two supply chain papers to over 100 people at the SAP Supply Chain Conference held in
Orlando, FL, in March of 20xx.
EDUCATION Master of Business Administration / Major in Management Information Systems (MIS)
Bachelor of Science, Major in Computer Science
CERTIFICATION SAP – Production Planning