IT Manager Resume Example by mplett


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									                                            JESSE KENDALL
                     123 Elm Street • Miami, FL 33183 • 305-555-5555 •

                                    IT MANAGER • NETWORK MANAGER
Technologically sophisticated IT Manager with repeated success leading the support, enhancement, and deployment of
business-critical networking solutions, user applications, Web sites, and desktop equipment. Veteran project manager
with a well-earned reputation for delivering enhancement and deployment projects on time and under budget.
Innovative strategist with a track record of success identifying opportunities to control costs and streamline operating
practices. Expert at developing and implementing best practice based structure. Core advantages include:

•   Project Management                      •   Relationship Management            •   Staff Management
•   Network Design/Deployment               •   Network Security                   •   Information Security
•   Systems Administration                  •   Backup/Recovery Plans              •   Hardware Builds
•   LAN/WAN/VPN/Wireless                    •   Policy Development                 •   Systems Audits

                                      PROFESSIONAL ACCOMPLISHMENTS
IT Manager, 20xx to Present | ABC CHEMICALS, LLC, Miami, FL
Ensure the optimal performance of business-critical networks, workstation equipment, Internet sites, user applications,
and databases. Assess the capabilities of existing systems and processes with the goals of identifying improvement
opportunities. Evaluate emerging technologies for suitability with long-term business goals. Procure hardware,
software, and equipment. Negotiate and administer vendor contracts.

Selected Achievements:
    • Managed deployment of a $200,000 ERP application. Partnered with functional business units and vendors to
      develop specifications and requirements. Facilitated communications between internal and external
      stakeholders. Served as the primary liaison for issues and obstacles resolution. Oversaw product configuration,
      testing, and deployment.
    • Served as a key resource for developing product-pricing structures. Integrated strategy into the ERP system,
      resulting in improved turnaround times for invoicing.
    • Reengineered the corporate network resulting in improved performance and security. Concurrently implemented
      enhanced backup and recovery practices. Spearheaded installation and configuration, including cabling,
      hardware builds, setup, server configuration, security, and testing.

IT Manager, 20xx to 20xx | BCD CHEMICAL COMPANY, Miami, FL
Collaborated with functional business areas and strategic leaders to plan and implement upgrades, enhancements,
migrations, and deployments. Supported existing systems ensuring peak performance and uptime. Developed and
implemented new use, administration, and support policies and procedures. Served as webmaster for the corporate
Web presence. Hired, trained, mentored, and evaluated staff.

Selected Achievements:
    • Researched, evaluated, and developed a proposal for procurement of a drum-labeling system. Successfully
      obtained approval and led implementation, which improved label production by 80%. Resulted in decreased labor
      overhead and enabled product export.
    • Identified cost savings via implementation of thin terminals. Deployed terminals, saving $20,000 annually.
    • Drafted and executed the Disaster Recovery Plan and the Acceptable Use, Network Security, Email Use, and
      Digital and Cellular Information Policies.
    • Trained users in systems operations in support of policy and systems upgrades.

EDUCATION        Bachelor of Engineering Science, Computer Science (20xx), XYZ College, Miami, FL
TECHNICAL        BIND, Resonate Global Load Balancer, Radware Load Balancers and FireProofs,
                 Packet Sniffers, Check Point Firewalls, SonicWALL Accelerators, Blue Coat Proxy Servers,
                 Sun Solaris 8, Windows XP, SSH client, Expect, Tcl, and Perl

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