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JESSE KENDALL email@example.com | (305) 555-5555 IT CONSULTANT 123 Elm Street | Miami, FL, 33183 Over nine years of award-winning information technology consultation coupled with a proven record of increasing productivity, efficiency, and profit margins through implementation of advanced technological solutions. Skilled project manager and team leader who always meets and exceeds project expectations, ensuring projects are completed on time and within budgetary guidelines. Adept at developing new applications that increase user productivity. Demonstrated success in designing, planning, and directing projects using current industry approaches. CONSULTATION SUCCESS ABC COMMUNICATIONS, INC., Miami, FL 20xx – Present SENIOR IT CONSULTANT (09/20xx – 01/20xx): Developed models to manage the financial plans of the Information Technology Department. Continually evaluated and improved internal processes. Successfully re-engineered the software requirements gathering methodology and process. Developed a standardized methodology for the IT Account Team to capture business needs. Designed an internal IT toolkit to retrieve, analyze, and report IT governance information for senior executives. IT CONSULTANT (03/20xx – 08/20xx): Provided dynamic and knowledgeable consultation for the firm in any capacity required. Significant project successes include: Helped design a solution that generated $1.3 million savings in productivity for the Customer Service Group. Served as eTech Business Lead; designed IT solution for customer service representatives to recommend service plans to wireless customers. Approved IT functional design documents to ensure that the proposed solution perfectly matched business requirements. Validated User Acceptance Test (UAT) results. Liaised between the Customer Service Group and the IT Development Group. Successfully managed software releases valued from $500,000 to $1 million for Alltel's Web-based payment application. Planned, forecasted, and acquired resources, such as hardware, software, man-hours, environments, and tools, to fulfill project needs. Assessed project risks and ensured risk mitigation. Delivered high-level project status reports for Program Management on a weekly basis. Supervised all phases of the software development life cycle (SDLC). Reviewed and approved various functional and technical designs to meet business requirements. Facilitated documentation reviews and participated in production impact reviews. Designed architectural solutions that optimized performance, scalability, flexibility, and maintainability for Alltel's Web-enabled activation systems for wireless service provisioning. Mentored and motivated lead developers and team members. DEVELOPMENT PLATFORMS: JAVA, UNIX, Oracle 8i, BusinessWare 3.1.7, and BusinessBroker 6.5. Delivered a successful solution in the record time of three months: Led a development team to design and develop sales reporting tools. DEVELOPMENT PLATFORMS: UNIX, Oracle 8i, and SQR. AWARDS: Received the Rite-On Award in 20xx for developing innovative and successful technological solutions. Won Crest of Excellence Award in 20xx for outstanding performance on the Sales and Reporting Project. COMPUTER SKILLS Languages : C/C++, PERL, XML, PL SQL, SQR, JAVA Operating Systems : Win 95, Win 98, Win NT, Win 2000, UNIX, DOS Database : Oracle 8i EAI : BusinessWare 3.1.7 (Vitria), BusinessBroker 6.5 (Mercator) IDE : Foundation Applications : MS-Office Suite, Visio, MS Project, Remedy ARS, PVCS Dimensions EDUCATION M.B.A. Degree Program: Finance & Risk Management ▪ Tentative Fall 20xx Graduation XYZ State University, Miami, FL B.S. – Electrical Engineering ▪ 20xx XYZ College of Engineering, Miami, FL
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