123 Elm Street. ▪ Miami, FL 33183 ▪ (305) 555-5555 ▪ firstname.lastname@example.org
CHIEF TECHNOLOGY OFFICER
Known for providing first-rate infrastructure support, software / hardware
upgrades, and systems development leadership.
Advanced expertise in the design, development, and delivery of cost-effective, high-performance technical
applications. Successful background in the direction of major systems and data conversions.
Technically intuitive with the proven ability to integrate out-of-the-box thinking and problem-solving analysis to
improve processes, systems, and methodologies.
Extensive experience in the development and leadership of personnel.
Highly skilled in coding and debugging software.
KEY STRENGTHS INCLUDE: Technical Support System Design; Data Migration; Infrastructure Management;
Programming; Hardware / Software Troubleshooting; System Maintenance
▪ (MCP) Microsoft Certified Professional ▪ (CNE) Novell Certified Netware Engineer
▪ (MCSE) Microsoft Certified Systems Engineer ▪ (CAN) Novell Certified NetWare Administrator
O/S: Novell NetWare, Microsoft Windows Server, Microsoft Active Directory
Software: Exchange, GroupWise, Blackberry, CheckPoint Firewall and VPN, Citrix MetaFrame,
CiscoWorks, HP OpenView, Insight Manager, Backup Exec, ARCServ, anti virus, anti spyware
Hardware: Network switches, routers, servers, workstations, laptops, tape drives, PDAs, SAN, NAS
ABC Partners, LLP – Miami, FL
Chief Technical Officer (CTO) 20xx – 20xx
Provided support for more than 500 desktop and laptop users in seven law offices. Built a nine person information
technology team. Selected and oversaw the integration of all new technology within the firm’s 18 areas of practice.
Handled all technology related invoicing. Installed and maintained cost recovery systems for all offices and implemented
file security and secure file transfer procedures. Installed frame relays for new remote offices. Developed and enforced
policies regarding user e-mail and made policy definitions regarding all electronic business functionality. Designed the
firm’s marketing schema and trained staff on techniques. Overhauled file server rooms and maintained software licensing
Developed a technology budget, comprehensive growth chart and a five year forecast.
Reduced support calls by 70% through implementation of ongoing user training program.
Performed complete overhaul of the firm server room including racks, UPS, cabling, and electrical systems.
Integrated an enterprise-wide backup and anti-virus solution and for all firm data.
Implemented and maintained a Cisco VPN solution with Windows 2000 Terminal Services.
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BCD Utility – Miami, FL
Chief Technical Officer (CTO) 20xx – 20xx
Designed software products for sale. Oversaw security and system administration for IBM i5 system and 20 personal
computers running various operating systems. Provided exceptional technical support for the entire infrastructure,
including software / hardware upgrades, phone system programming, and cabling; support and code technical systems.
Maintained accountability for all of the company’s hardware and software. Supervised teams of up to ten technical
employees. Directed accounts receivable and human resources.
Helped start up the $1 million plus software development company offering credit software and service to medium-
sized to large-sized retailers.
Created a system that seamlessly and automatically migrates mainframe applications to iSeries platform; process
includes COBOL program conversion, JCL conversion, and file migration.
Developed an “open source” TCP interface that allows COBOL programs to utilize socket programming in the same
manner as LU62/APPC semantics.
Successfully directed many large system and data conversions, migrating customer credit data to the ADU Credit
Implemented a client / server framework that allowed customers to accept credit applications at their point of sale
(POS) registers and provide credit approval statuses in less than five seconds.
Devised a Web application with which end users could view real time data.
CDE Ventures – Miami, FL
Chief Technology Officer (CTO) 20xx – 20xx
Directed all aspects of information technology operations and its affiliated company’s technological roadmap, staffing,
budgetary planning, and IT administration. Ensured departmental infrastructure to be strategically positioned to support
major future company growth and industry changes. Developed comprehensive disaster recovery, business continuity
plan, and IT processes for building network security framework to address corporate compliance, privacy, and security
risks. Managed external development vendor and implemented best practices and controls for application stability.
Reduced telecommunication costs by 40% via restructuring services, eliminating extraneous services, and
consolidating accounts to achieve larger volume discounts.
Lowered software costs for new products by reutilizing existing hardware.
Increased reliability and control of Blackberry functions by implementing a Blackberry Enterprise Server.
Produced cost savings by planning and executing a move of business group to consolidate locations.
Improved IT service and justified staffing levels by implementing a ticket management/work tracking system.
Successfully migrated e-mail from IpSwitch Imail POP3 server to Microsoft Exchange 2007.
Bachelor of Science, Computer Science, 20xx | XYZ State University, Miami, FL