Computer Repair Technician Resume Example by mplett

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									                                                  JESSE KENDALL
                        123 Elm Street ▪ Miami, FL 33183 ▪ 305-555-5555 ▪ jkendall@notmail.com

                                                   COMPUTER REPAIR
Solution-oriented, highly analytical, and resourceful candidate with over eight years of technical troubleshooting, end-user
service, and network development experience. Demonstrated skills in developing and implementing technological solutions
with emphasis on delivering cost-cutting and productivity improvements. Expertise in software configuration, network
administration, and the testing/repair of various hardware applications. Proven ability to provide creative and effective issue
resolution through the application of highly developed problem-solving skills. Team player with a reputation for providing
excellent user service and the tenacity to work with demanding clientele.


                                                   TECHNICAL SKILLS
   CERTIFICATIONS: A+ Certification, Microsoft Certified Professional (MCP)
       HARDWARE: HDD motherboards, RAM augmentation, processors, video cards. Able to troubleshoot analog/digital
                   circuits with digital voltmeters, analog multimeters, dual-trace oscilloscopes, and logic probes.
OPERATING SYSTEMS: MS-DOS 6.22, Windows 3.11/9X/XP, Vista
        SOFTWARE: MS Office (Word, Excel, Outlook, PowerPoint)
      ADDITIONAL: LAN/WAN development, basic electronics, semiconductor/solid-state circuitry, digital components.


                                               TECHNICAL EXPERIENCE
Computer Repair Technician, ABC Authorized Repair Center, Miami, FL                                            20xx-Present
Manage PC Technicians in repairing desktops and laptops. Maintain an efficient working environment and quickly resolve
customer issues. Analyze technical problems, schedule assignments, and approve all completed work. Produce estimates, invoice
repairs, and order parts. Create, modify, and perform upkeep of files through menu-driven, command line, and graphic
interfaces.
        Implemented new policies and procedures that significantly expedited check-in and repair procedures.
        Earned a fast promotion from initial position of Flex Technician, resolving technical problems both in the store and within
        customer homes.

Self-Employed Computer Repair Technician                                                                          20xx-20xx
Performed on-site repair and preventive maintenance on personal computers and related peripherals. Evaluated technical issues,
solved customer concerns, and troubleshot computer problems in an efficient and courteous manner. Built custom computers to
best serve the customer needs. Scheduled work and ordered parts. Estimated and invoiced repairs.

Computer Repair Technician, BCD Computer Solutions, Miami, FL                                                           1999
Diagnosed and repaired hardware problems, completely built computers, troubleshot technical problems, and installed software
applications. Delivered, set up, and networked large computer systems on Windows 95, 98, and NT throughout various
convention centers and hotels.
        Designed, implemented, and managed wired and wireless networks with firewall and router configurations and anti-
        malware solutions.


                                               TECHNICAL EDUCATION
        Certified Electronics Technician (CET) Diploma – Computer Repair / Networking Coursework (GPA: 4.0)
                                       Computer Learning Center, Miami, FL ▪ 20xx
                         Vocational Training, Center of Applied Technology, Miami, FL ▪ 20xx-20xx

								
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