METHOD STATEMENT Repair

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					Océ UK Ltd METHOD STATEMENT
Subject: On-site   Repair and Maintenance of Copiers, Printers and Plotters
Issue date:              Initial                      Issued by:           Tony Groves
Review date:             October 2007                 Reviewed by:         Nik Thompson

Significant Hazards:

Slipping, tripping √   Manual handling √       Chemicals     √     Electricity   √   Dust and Fume

Risk Assessment Raised: NO         YES √ (Title): Repairing Machines ( and variations of)


  Personnel:       1 trained field service technician.
  Access:          The Océ service technician will report to reception / security personnel on arrival
                   and ask for the contact name given by the person who placed the request.
  Permits:         No activity by the Océ service technician is such as would benefit from a Permit-
                   to-Work system.
  Facilities:      No additional facilities are required beyond those necessary for operation of the
                   machine. Note that service access may be required to all four sides of the
                   equipment, and therefore a larger area may be necessary for the duration of the
                   repair.
  Preparation:     No preparation is required by the customer prior to arrival of the Océ service
                   technician.
  Risks:           a) Tripping:
                   • All tools and parts removed from the machine will be placed where they do not
                     present a hazard.
                   • In the event of a fire alarm sounding, the Océ service technician will
                     immediately return the machine to its normal position and ensure that the exit
                     routes are not obstructed.
                   b) Electrical Shock:
                   • The machine will be switched off / unplugged before panels are removed.
                     Machines left unattended while incomplete will be prevented from being
                     energised by others.
  Assistance:      Normally, no assistance is required, but the customer's departmental manager
                   may be asked if assistance can be provided to move the machine or dismount /
                   replace an assembly if the Océ service technician believes that to do so alone
                   would present a risk of injury.
  Completion:      On completion of the repair / maintenance, the Océ service technician will test
                   the machine for both safety and function before asking the customer to confirm
                   satisfactory operation and sign his service report.
  Training:        Customer staff do not require training to ensure their safety while operating the
                   equipment. Operator training to maximise productivity and conduct operator-
                   maintenance activities is available on some high-volume models.




  ISSUE 4                                   Océ (UK) Ltd                                 INF09vxx.DOC