AOTS Success Story Convention by uws18949



                                                       Front row: Speakers on the ten success stories selected as Best Practices
                                                       Back row: Panelists in the panel discussion, selection committee members and other AOTS-related members

Report on AOTS 50th Anniversary Events

AOTS Success Story Convention
                                                                                                            Best Practices Selected through
A    s a part of the 50th anniversary of the establishment of AOTS, we held the
     AOTS Success Story Convention at United Nations University in Tokyo on
October 27, 2009 to evaluate the results of our training programs in Japan (on
                                                                                                            Research on Success Stories
                                                                                                               Prior to FY2009, the 50th anniversary
technical and management training). Since AOTS’s establishment, this training has                           of its establishment, AOTS in FY2007
                                                                                                            and FY2008 conducted an “Outcome
been conducted to develop industrial human resources for developing countries.
                                                                                                            Survey on AOTS Training in Japan” as
We sought to examine training needs expected in the future and share the intan-                             part of its ex-post evaluation for gaining
gible assets from success stories of the ex-trainees back in their home countries.                          a clear overall picture of the outcomes of
The convention was co-sponsored by United Nations University, which offered                                 the training in Japan. In the “Success Sto-
the venue, and was supported by the Ministry of Economy, Trade and Industry,                                ries Survey,” ex-trainees were asked to
Asian Development Bank, UNIDO Investment and Technology Promotion Office-                                   report their success stories in their work-
Tokyo, and the World Bank. On October 28, the ten success story speakers paid                               place or local communities that were
a courtesy visit to Mr. Tadahiro Matsushita, Senior Vice Minister of Economy, Trade                         achieved by capitalizing on the knowl-
                                                                                                            edge and experience obtained in their
and Industry, and reported the results of the AOTS training.
                                                                                                            training in Japan. We thus aimed to learn
                                                                (The Editorial Staff)                       how the training in Japan contributed to

Mr. Dhingra received an award in the Field of Tech-   Mr. Ranganathan received an award in the Field        Ms. Dali received an award in the Field of Social
nology Transfer from AOTS President Kaneko            of Cultural Exchange from the AOTS President          Contribution Activities from the AOTS President

10                                                                                                                                     KENSHU No. 187
                 Best 10 Practices from the Success Stories                                 tion, success stories were presented from
                                                                                            the fields of Technology Transfer, Cul-
 Technology Transfer
                                                                                            tural Exchange and Social Contribution.
 Training is the Origins of Organization’s Development                                      The external success story selection com-
                                            Submitter: Mr. Songtham Hattha (Thailand)       mittee, comprised of experts, selected the
 RIL, Hazira Success Story – Growing Seeds of Excellence together with AOTS                 best contributor from each field for the
                                                Submitter: Mr. Neeraj Dhingra (India)       AOTS awards. (A summary of the
 My Technical Training in Sumitomo Wiring System Ltd., Japan                                award winners’ presentations in each
                                             Submitter: Mr. Yap Wai Luen (Malaysia)         field is on page 12-14.) In addition, a
                                                                                            panel discussion was held on the sub-
 As a Bridge, We Have Traveled a Long Way under High Responsibility
                                                                                            ject of “The Significance and Importance
                                     Submitter: Dalian AOTS Alumni Society (China)
                                                                                            of Human Resource Development for
 Economic or Cultural Exchange                                                              Capacity Building of Private Sector in
 The 7 Values of Japanese Corporations                                                      Developing Countries” with panelists
                                   Submitter: Mr. Hugo Lopez Araiza Vega (Mexico)           invited by the co-sponsor, United Na-
                                                                                            tions University, and the supporting in-
 India-Japan Exchange Activities
                                                                                            ternational organizations. The panel dis-
                              Submitter: Mr. Mulvadi Raghupathy Ranganathan (India)
                                                                                            cussion featured enthusiastic discussion
 Social Contribution                                                                        on the great importance of human re-
 Making Dreams Come True                                                                    source development with public-private
                                                      Submitter: Mr. Edgar Morris (India)   partnership in developing countries for
 Farm of Dream
                                                                                            fulfilling of companies’ social responsi-
                                               Submitter: Mr. Songyos Srijohn (Thailand)
                                                                                            bilities, and on the need to cooperatively
                                                                                            consider human resource development
 Integrated Development Endeavors for Socio-Economic and Environmental Change               of companies in developing countries.
 in Nepalese Villages                                                                       The award winner in each field was then
                                                Submitter: Ms. Amira Dali (Nepal)           announced and the AOTS Success Story
 GRATIS Foundation Ghana: From Totally Donor/Government Dependent Organiza-                 Convention came to a successful con-
 tion to Self-Financing and Transformed Institution                                         clusion.
                                     Submitter: Mr. Kwabena Dankyi Darfoor (Ghana)
                                                                                            Introduction of Success Story
their success and to share their valuable      extend their sincere gratitude to all the    Convention Award Winners
lessons with as many stakeholders as           ex-trainees who sent their success sto-         On the following pages, from the ten
possible in order to facilitate the cycle of   ries and would like to express their ad-     success stories selected as Best Practices
their success. To gain an overall picture      miration for these achievements.             from among the 198 stories from 26
of the wide range of activities by ex-train-                                                countries presented at the convention,
ees in their countries, this survey covers     Facilitating the Cycle of Success            we present the award-winners’ stories
activities of individual ex-trainees and by    through Presentations at the                 in the fields of Technology Transfer,
organizations mainly organized by ex-          AOTS Success Story Convention                Cultural Exchange and Social Contribu-
trainees in three fields: Technology Trans-      At the AOTS Success Story Conven-          tion.
fer, Economic or Cultural Exchange, and
Social Contribution.
   We received stories from 198 ex-train-
ees in 26 countries related to their ac-
tivities after AOTS training. From these
we selected ten success stories from
seven countries as Best Practices. In
2009, the 50th anniversary of the estab-
lishment of AOTS, we invited represen-
tatives of the ten Best Practices to the
AOTS Success Story Convention as part
of the 50th anniversary celebrations.
   Selection of the Best Practices was ex-
tremely difficult through the final stage
since each story vividly described how
ex-trainees conducted activities with full
use of the knowledge, technologies and
experience gained in the training in Ja-
pan. All the AOTS staff would like to          Panel discussion

Winter, 2010                                                                                                                             11

      Success Story Convention Award Winners
      Field of Technology Transfer

     RIL, Hazira Success Story
     – Growing Seeds of Excellence together with AOTS

      Mr. Neeraj Dhingra
      A resident of Surat, India, Mr. Dhingra worked as a polyester department manager at
      Reliance Industries Ltd., India’s largest private company, and currently leads the Qual-
      ity Department at its Hazira Manufacturing Division. Mr. Dhingra played a central role
      when the division was awarded the Deming Prize in 2007.

      AOTS training:
      Management Training Course, 2004 (The Program for Quality Management)

     I   work for Reliance Industries Ltd., the
        largest private company in India. The
     company was originally established in
                                                    gram, practice in highly regarded Japa-
                                                    nese companies, Japanese culture lessons
                                                    and home visits. AOTS staff were polite
                                                                                                  even-handedly recorded the list of ac-
                                                                                                  complishments to link individual
                                                                                                  achievements and the company’s objec-
     the textile industry, and has expanded         and put their all into assisting us. The      tives. Using the problem-solving and QC
     into production and retailing of oil-re-       lecturers of training programs, who are       storyboards, we made familiar the con-
     lated products, gas and carbon. The            at the world’s top level of influence, pro-   cepts of “learning from errors” and “ex-
     Reliance Hazila Unit, to which I belong,       vided us with the privilege to learn from     amining fundamental causes.”
     deals in a wide range of refined oil prod-     highly knowledgeable people.                     With these improvements, we learned
     ucts. Though the unit had an extensive            In the companies where training took       that nothing is impossible. In the past
     product lineup, quality and productiv-         place we were impressed with the work         eight to nine years, the contribution rate,
     ity were low as we had no structural           ethic, teamwork, devotion, high level of      labor productivity and safety went up
     approach to improvement; so we suf-            motivation and sense of belonging. This       more than 70%, while energy, return
     fered from the same problems repeat-           made me aware of our own lack of mo-          costs and emissions burdens decreased,
     edly and our motivation was low.               rale. We were also astonished at the fact     resulting in the shorter shipment cycle
        Our company then recognized the             that there were activities in which every     and higher customer satisfaction rate.
     need to develop human resources and            employee participated and at the high            Our QC circle has won a range of
     set out a strategy aiming to cultivate         number of suggestions these employees         prizes, including international honors
     highly motivated employees and estab-          made. We learned that employees were          such as the Deming Prize for facilitation
     lish successful results and corporate cul-     given the chance to demonstrate their         of excellent business. We also contrib-
     ture. To achieve these objectives,             knowledge via competitions, and we            uted to the improvement of society in
     “sources of correct knowledge and wis-         were able to understand what motivated        the fields of education and insurance
     dom” were essential, which required us         the employees’ high morale. Our eyes          services, and received the CSR award.
     to communicate broadly with the world          were opened by the concept of objec-             In 2005, a unique activity called the
     through human resource development.            tives being set precisely so that in the      AOTS Club was launched to expand
     AOTS has had great success as a train-         company’s quality culture workers are         TQM culture with the objective of tack-
     ing organization for experts, playing a        oriented to adding value for customers;       ling any problem, whether one’s own or
     large role in promoting sustainable in-        because we did not have this approach.        someone else’s. This became the main
     dustrial development.                          Receiving such quality control training       force behind winning the Deming Prize.
        AOTS planted seeds in 2001 and 2002         in Japan was a dream come true for all           Various quality circles are in opera-
     and considerately and enthusiastically         of us.                                        tion, and activities are now expanding
     raised them. The first efforts involved           After the training, we formed a qual-      to areas such as a local university. Thou-
     three people, and the number of partici-       ity improvement circle for each function.     sands of people are also actively partici-
     pants has now increased to 55. The             Our corporate culture also made a sig-        pating in social activities. I am sure that
     training programs attended include             nificant shift from production to value       the AOTS alumni societies in India will
     Quality Control and Product Manage-            creation for customers. We aimed to in-       play even further roles in quality im-
     ment.                                          volve all workers in the organization’s       provement.
        We were extremely impressed with the        success.                                         Let’s make change together. Let’s sow
     training experiences at AOTS, which               We have also applied policy manage-        seeds of excellence for future genera-
     included a well-structured training pro-       ment and daily management systems and         tions. Thank you very much.

12                                                                                                                       KENSHU No. 187
 Success Story Convention Award Winners
 Field of Cultural Exchange

India-Japan Exchange Activities
 Mr. Mulvadi Raghupathy Ranganathan
 A resident of Chennai, India, Mr. Ranganathan founded his own software company after
 having worked at a port service company, and currently serves as chairman of Nihon Tech-
 nology Private Ltd. In 2005 he was awarded The Order of the Rising Sun, Gold and Silver
 Rays for his many years of contribution to friendly relations between Japan and India. He is
 president of the Chennai AOTS Alumni Association.

 AOTS training:
 Technical Training Course, 1972 (provided at TOA Harbor Engineering Works)
 Management Training Course, 1977 (The Production Management Training Course
                                     provided at TOA Harbor Works Co., Ltd.)
 Management Training Course, 1985 (The Program for Quality Management)

A     BK-AOTS Dosokai is one of the most
     active alumni societies and proof of
the wonderful things that the AOTS
                                                 guage education was launched with me as
                                                 the only teacher and eight students, and has
                                                 now expanded to 35 volunteer Indian
                                                                                                funds, we have provided office system com-
                                                                                                puter education for impoverished girls.
                                                                                                   To support industry, we have provided
alumni societies can achieve. This alumni        teachers, three Japanese teachers and over     Japanese management training to compa-
society is also a symbol of my friendship        800 students.                                  nies and introduced our activities in indus-
with Mr. Kumagai that surmounted cul-               We have operated cultural events with       trial exhibitions. We have also coordinated
tural differences. Our story began in 1974       our own funds with grants from AOTS,           AOTS overseas training programs so that
when we and other ex-trainees gathered           the Consulate General of Japan and oth-        industry in the state of Tamilnadu can learn
for the first meeting to set up an AOTS          ers, emphasizing introducing Japanese          Japanese management methods. Using
alumni society, which was then established       culture to children, who are the future.       WNF, we share what we learn in Japan and
in 1975. My experiences at ABK and               Every year, our events start with an ikebana   apply to India with other alumni societies.
AOTS, the warm staff I met there and the         (Japanese flower arrangement) exhibition.         Our successes have taught us that suc-
training I received at the TOA Corpora-          Then we celebrate Hina Matsuri (Doll           cess is the product of enthusiasm; which is
tion had motivated me to establish such          Festival), and enjoy Japan Week, which         not created but rather maintained, and can-
an alumni society.                               features Japanese tea ceremony and cal-        not be gained overnight. We also under-
   At that time the Dosokai was short of         ligraphy demonstrations. Young people          stand that success is a result of our sharing
money, so we used my house as its office.        really enjoy these events.                     objectives as a team, working spiritedly and
We now have two offices in the central              Another event called “Japan from the        happily while raising future leaders, and that
area partly because of the support provided      Viewpoint of Indian Artists” is run. We also   it should be maintained with our own ef-
by the Nippon Foundation, staffed by 13          offer the Hippo Family Club Home Stay          forts even if it was realized by other people’s
Indian members and one Japanese mem-             Program. In 2007, Ms. Emi Mayuri per-          contributions.
ber. Our library is equipped with over           formed a fusion of dances encompassing            For our efforts we have received many
6,000 books and 350 videos/CDs on Japa-          the Japanese Shishimai (lion dance) and the    awards. In 2002, we received a Commen-
nese language and culture. We built the          Indian classic Bharatanatyam, and we hold      dation Certificate from the Consul General
Kumagai Auditorium with our own funds            regular meetings of teachers and the Japa-     of Japan for our annual events. In 2005,
to honor Mr. Kumagai. We also named              nese community in Chennai.                     we met then Prime Minister Junichiro
our seminar room after Mr. Nagaaki                  Since 2002, we have coordinated the         Koizumi. The highest honor we received
Yamamoto, the former President of AOTS.          Japanese Language Proficiency Tests (JLPT)     was the Order of the Rising Sun, Gold and
   Dosokai provides five activities: Japanese    of the Japan Foundation at the Chennai Test    Silver Rays, conferred by His Majesty the
language, Japanese culture, social contri-       Center in southern India, and we have co-      Emperor of Japan.
bution, activities for supporting industry,      operated with the Japan-India Student Con-        I still recall Mr. Kumagai, who passed
and a Japanese management training pro-          ference for the exchange of university stu-    away at the age of 62 on September 7, 2003.
gram. Our raising of interest about Japan        dents from Japan and Chennai since 2009.       Even after his death he allowed me to
among the local people in Tamilnadu led          From this year, together with live-in-         deepen the spiritual ties between Japan and
to us being known as the “organization for, we have also started a painting     India by acting on his behalf at his
Japan in Tamilnadu.”                             contest called “Japan Seen from the Eyes       daughter’s wedding ceremony in 2004.
   Because language and culture are the two      of Children in India.”                            Representing our Dosokai, I would like to
focal points of society, we have emphasized         As part of our social services, with        express our gratitude for the support you have
activities in these areas. Our Japanese lan-     NORAD, Nippon Foundation and Rotary            extended to us. Thank you for listening.

Winter, 2010                                                                                                                                      13

      Success Story Convention Award Winners
      Field of Social Contribution

     Integrated Development Endeavors for
     Socio-Economic and Environmental
     Change in Nepalese Villages

      Ms. Amira Dali
      A resident of Kathmandu, Nepal, Ms. Dali participated in AOTS technical training courses
      after studying at a university in Japan. Through her studies and training she was greatly
      influenced by the consciousness of equality, work ethic and problem-solving methods
      prevalent in Japanese society. Upon returning home, while working at a Japanese-affili-
      ated company, Ms. Dali in 1991 founded the NGO Love Green Nepal and has since
      been engaged in promoting rural development and women’s education.
                                                                                                   ers and is also good for their study and
      AOTS training:
                                                                                                   future work. I am so happy to see that
      Technical Training Course, 1981 (provided at Mitsui & Co., Ltd.)
                                                                                                   children in marginalized areas are now
                                                                                                   able to speak in front of others and ex-
                                                                                                   press their opinions.

     I   have worked as an adviser for the
        Nepal AOTS alumni society and
     president of Love Green Nepal (LGN).
                                                       A tree releases an annual average of
                                                    500 kilos of oxygen, so you can imag-
                                                    ine the significant contribution the trees
                                                                                                      For communities’ small-scale infra-
                                                                                                   structure, construction/reconstruction of
                                                                                                   facilities such as natural springs for drink-
     Nepal is a small country with 103 eth-         we planted have made. One biogas plant         ing water, irrigation facilities and multi-
     nic minorities and 93 languages spoken.        can also save two tons of forest trees, so     purpose centers for women were made.
     The literacy rate is very low, at 54.1%,       the number of trees cut down was also             Regrettably we have not been able to
     and the economy depends on agricul-            decreased.                                     make much headway in the area of pub-
     ture, tourism and remittances by work-            For sustainable agriculture, we alert       lic health except for the construction of
     ers living abroad.                             farmers to the harmful effects of chemi-       two public health bases equipped with
        LGN was launched as a local NGO in          cal fertilizers and agrochemicals and we       logistics capabilities. We have also regu-
     1991, conducting local grassroots activi-      verify organic farming. LGN has linked         larly implemented public health aware-
     ties. As its name suggests, LGN began          farmers who grow Japanese pears, per-          ness programs for local people.
     with environmental conservation. We            simmons and kiwis to the market                   We have established Friends of Japan
     found, however, that promoting only            through exhibitions, retailing and other       groups in villages where we are devel-
     environmental conservation brought no          means, selling high-quality products.          oping our activities, teaching villagers
     special outcomes. We therefore expanded        Sales amounted to approximately                about Japan and the Japanese language,
     our activities to sustainable agriculture      $39,340. Also, since Nepal has more            and Japanese volunteers have under-
     and community education, small-scale           than 350 types of indigenous orchids           taken short stays at group members’
     infrastructure and public health.              with medicinal effects, we have trained        homes. I feel that the heart-to-heart re-
        In the environmental field, we have         women in protecting and cultivating            lationship between the Japanese and
     planted about 1.1 million trees follow-        wild orchids for income generation.            Nepalese is far more important than
     ing the 3F concept – fruit trees, fodder          In the area of education we con-            money.
     trees and forest trees for wood used for       structed 26 public schools with drink-            From our 18-year experience we have
     fuel – and we have distributed saplings        ing water and toilet facilities as we came     learned: First, continuation and endur-
     of these trees. Fruit trees are planted to     to learn that toilets are essential for pro-   ance are essential. Second, women are
     generate income for villagers and fod-         moting school education for girls. Schol-      the medium for changing and improv-
     der trees are for farm animals. Forest         arships for female students are also pro-      ing society and the economy. And third,
     trees grow faster and are used as fuel.        vided. Through these initiatives the           conservation of mother earth is of the
     In Nepal, 78% of Nepalese still burn           school attendance rate of girls increased      greatest importance for sustainable de-
     wood for everyday cooking. We con-             by about 25%. Girls who received the           velopment.
     structed 650 biogas plants for farming         scholarships will teach at elementary             I encourage you to visit Nepal not just
     households. Biogas is a clean, odorless        school for at least two years after they       to see the Himalayas, but to view our
     and smokeless gas produced from cattle         pass the high school examinations. This        grassroots activities. Thank you for lis-
     dung.                                          can supplement the shortage of teach-          tening. Namaste.

14                                                                                                                         KENSHU No. 187

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