Advantages of Volunteering
Welcome to inVOLved, the Staffordshire
University Students’ Union Community Volunteer Participation in most inVOLved projects involves working with others. You can easily use
Scheme. examples of projects you‟ve taken part in to demonstrate that you‟ve been a team worker,
and identify examples of where you have motivated others in your team using
encouragement and motivation skills.
InVOLved is a joint partnership between the Students’ Union and •Communication
Communication is often one of the most important skills an employer is seeking. Most
Staffordshire University aimed at helping interested students and inVOLved projects will help you develop these skills – particularly projects such as
staff to find opportunities to volunteer in the community. mentoring in schools and student tutoring. You will be able to identify examples of how you
Volunteering whilst at university can be one of the most rewarding see communication as being an important skill, and how you have been able to prioritise
experiences you can have. Not only can it provide valuable insight and recognise what information needs to be passed to others. This will be particularly
evident if you‟ve been involved in pro bono or young offender projects.
into a possible career path, it can increase your employability by •Leadership
enhancing your CV, and at the same time give you the opportunity Most volunteer opportunities will have an element of leadership involved. Organisations rely
to meet new people and make valuable contacts. heavily on volunteers and opportunities to lead sessions and develop projects prove to be
There are numerous volunteering opportunities available to you via the ideal way to develop and demonstrate your own leadership qualities.
inVOLved, from sports coaching, conservation, mentoring, working •Self-Management
It‟s important to recognise that if you wish to improve your skills then you may have to plan
with the elderly or fundraising, the list goes on. We also encourage some training or further study. Time management skills and the ability to deal effectively
students to develop their own community projects with help and with multiple tasks can be developed considerably through participation in both the training
support from inVOLved. and projects we offer.
Whether it’s your first experience of volunteering or something •Motivation and Enthusiasm
Simply by taking part in one of the inVOLved projects you are demonstrating a level of
you’ve been doing for a while, inVOLved is here to support and motivation! Employers are looking for people who show evidence of enthusiasm, an ability
enable you in every aspect of your experience which we hope you to make their own decisions and, more importantly, to have confidence in themselves.
will find interesting, useful and fun. Involvement in a volunteering project will give you some valuable evidence of all these
Employers like people who can “bring them solutions, not problems”. If you have been
involved in a voluntary project that has required you to make decisions and think for
inVOLved – Volunteering at Staffs yourself, then you could well have more valuable evidence of your ability to apply your past
Community Volunteer Co-ordinator experience, solve problems and deal with difficult situations.
It is also important that you develop the skills of prioritising and managing the time you
have available to devote to projects. This can be gained in particular by engaging in one of
our volunteer projects but even more so when you are part of a student led project.
INDUCTION & TRAINING VOLUNTEER OPPORTUNITIES
All inVOLved volunteers will attend a Volunteer Induction inVOLved will endeavour to ensure that all external
session including health and safety issues, rights and organisations through which volunteer opportunities are
responsibilities, expectations, certification and accreditation arranged provide/have the following, as
opportunities – individually or as a group. appropriate/relevant:
Volunteers will be issued with a Volunteer Handbook Induction, training and supervision for volunteers
including information about health and safety, rights and Equal Opportunity Policy & Racial Equality Policy
responsibilities, and grievance and disciplinary procedures. Health & Safety Policy & appropriate First Aid resources
Volunteers may be offered additional opportunity-relevant Manual Handling Policy
training by external organisations where necessary. Public & Employers Liability Insurance
Volunteers will be offered information about additional Fire Procedures & appropriate resources
development opportunities available to them within Policies for volunteers working away from the organisational
Staffordshire University and the Students‟ Union. base
Volunteers will be asked to evaluate and provide feedback on Policies for working with vulnerable client
inVOLved induction and training procedures.
inVOLved will endeavour to identify up to three possible
SUPPORT & SUPERVISION opportunities available for each volunteer in line with
All volunteers will be asked to complete an informal review their interests and/or experiences.
with a member of inVOLved staff within one month from the Volunteers will be offered and asked to choose one of these
date they start volunteering, where appropriate. opportunities or identify further ideas/areas of interest.
The review will ascertain the volunteer‟s progress, skills Volunteers will be given a written outline of the voluntary
development, enjoyment, and improvements in the work they choose to undertake including the external
opportunity, and identify additional complementary training or organisation‟s contact details; aims and objectives of the
development opportunities as appropriate. organisation/activity; and details of the volunteer
Volunteers will have access to support and advice during opportunity role and/or responsibilities. It is the
opening hours of the inVOLved service and can arrange a responsibility of the volunteer to make contact with the
supervision meeting with inVOLved member of staff volunteer organisation to start their opportunity at this
stage. Support with this is available on request.
YOUR RIGHTS AS AN inVOLved VOLUNTEER RESPONSIBILITIES
•To abide by inVOLved policies and procedures
•To be valued and respected •To represent inVOLved and the University in a positive way
•To be treated equally in accordance with the Students‟ •To keep inVOLved up-to-date with what and how you are
Union equal opportunities policy doing
•To receive up-to-date information about inVOLved activities
•To have access to volunteer opportunity information •To support other volunteers and staff where appropriate
•To feel safe and secure during your volunteering experience •To be reliable and punctual and committed
•To receive appropriate quality training in order to learn and •To act in a responsible manner
develop new skills •To make constructive criticism and suggestions about how
•To receive regular support and guidance from inVOLved we can improve our service
•To receive recognition and appreciation for your voluntary •To respect confidentiality and understand professional
•To be reimbursed for all out of pocket expenses upon
production of receipts •To never put yourself, another volunteer, or client at risk
•To have a forum for expressing any suggestions or •To report all potential or actual accidents or risks
complaints about your volunteering experiences •To complete the inVOLved induction or placement specific
•To have your views represented at local, regional and induction
•To have personal information about you handled and stored •To inform inVOLved if you want to leave a project
in an appropriate and sensitive way •To inform inVOLved if you have a complaint about your
•To have the choice to leave or change the volunteer volunteering
opportunity at any time
•If you have any questions please refer to our Volunteer
HEALTH & SAFETY GRIEVANCE & DISCIPLINARY
inVOLved will maintain a duty of care to avoid exposing its
volunteers to risks to their health and safety. inVOLved promotes a constructive atmosphere in which volunteers feel
inVOLved volunteers will be covered by the Student Union‟s comfortable, have a sound relationship with other volunteers, and
Public Liability Insurance policy whilst they are on feel their rights and responsibilities are being respected.
University/Student Union premises and engaged in
inVOLved will encourage all volunteers to question or seek assistance
voluntary work on inVOLved behalf. with any situations or issues with which they are not comfortable.
inVOLved volunteers will be covered by the Public Liability In the case of a (student) volunteer wishing to air a grievance, they should
and Employer‟s Liability Insurance policy for the external follow the standard procedures as set out in the „Students Union
organisation with whom they volunteer. Complaints Procedure‟.
inVOLved volunteers should endeavour to take responsibility
In the case of a (University staff member) volunteer wishing to air a
for their own personal health and safety whilst grievance, they should follow the standard procedures as set out in
volunteering. This includes: the 'Employment Handbook' (Green Handbook) Staff Grievance
Conducting themselves in a manner conducive to ensuring Procedure'.
their own safety and that of others. In the case of a (Student Union staff member) volunteer wishing to air a
Reporting on hazardous situations, equipment, or incidents to grievance, they should follow the standard procedures as set out in
the 'Staff Handbook' Grievance Procedure.
the relevant person within the external organisation with
whom they volunteer In the case of a disciplinary situation, a volunteer will be subject to the
Making use of safety equipment and protective clothing procedures and structures as set out under the 'General
provided in the manner and for the purpose for which it Regulations for Students' Student Disciplinary Procedures (for
was intended students); under the ''Employment Handbook' (Green Handbook)
Staff Disciplinary Procedures (for University staff members); and
Not volunteering under the influence of alcohol or drugs under the Union Disciplinary Procedure (for Student Union staff
Being aware of the external organisation‟s health and safety members).
and emergency procedures and location of First Aiders
in case of accident Copies of the above documents can be found on the University‟s website,
the Students‟ Union website, or from an inVOLved staff member
RECRUITMENT & SELECTION EQUALITY & DIVERSITY
inVOLved will use all reasonable means to advertise and to Staffordshire University, the Students‟ Union and inVOLved
recruit prospective volunteers from the staff and student are committed to supporting and encouraging a diverse
community of Staffordshire University. and inclusive University community in which differing
Interested staff and students will be given the opportunity to ideas, abilities, backgrounds and needs are fostered
discuss and identify their own possible volunteer and valued, and where those with diverse backgrounds
opportunities, and informed about opportunities for and experiences are able to participate and contribute.
certification and accreditation – either individually or as Discrimination, bullying or harassment will not be
a group. tolerated on any grounds.
All prospective volunteers will undergo the selection
procedures of inVOLved. This includes completing an inVOLved will regularly evaluate and monitor its progress
application form, , signing a volunteer agreement and with regard to equality and diversity.
attending an informal induction with a member of
inVOLved staff. All inVOLved volunteers have a responsibility for familiarising
Recruitment to inVOLved Community Volunteer Scheme will themselves with the University‟s policies and
follow the Students‟ Union equal opportunity policy. procedures regarding racism and harassment, and
inVOLved reserves the right to decline any volunteer who should be ready to identify and challenge racial bias and
does not complete this selection procedure and who stereotyping. Copies of the University‟s Race Equality
they believe would not be an appropriate volunteer. Policy can be found in the inVOLved office and on the
**Prospective volunteers from overseas will be expected to support the Community
Volunteer Coordinator in obtaining suitable references. If references cannot be
obtained, a ‘certificate of good conduct’ will be requested from their country of
origin’s embassy and/or a copy of their ‘entry clearance’ certificate from their
CRIMINAL RECORDS BUREAU WORKING WITH VULNERABLE CLIENTS
What is a Criminal Record Bureau check? For the purpose of this document, „vulnerable clients‟ include
people under 18 or over 65, people with learning or
A Criminal Record Bureau (CRB) check is a process for physical disability or chronic illness, alcohol or drug
gathering information about someone‟s criminal misusers.
convictions and other cautions, reprimands and final
warnings given by the Police. The results of a CRB inVOLved takes very seriously its duty of care to protect the
check are printed on a document officially known as a clients it works with and its volunteers
„Disclosure‟ and copies are posted to the individual and
to the organisation which they have applied to volunteer Volunteers who will be working with or alongside vulnerable
for. clients may be asked by their volunteer placement
Two levels of CRB check were introduced, to recognise that organisation or by inVOLved to undergo a police check
organisations need to have access to different levels of through the Criminal Records Bureau. This is a standard
information, depending on the activities that their staff procedure.
and/ or volunteers will be carrying out.
Having a conviction does not mean that a person is inVOLved requests that all volunteers who work with or
automatically unsuitable. The majority of convictions alongside vulnerable clients abide by the appropriate
would not have any bearing on someone‟s suitability for policies of their volunteer placement organisation.
volunteering. inVOLved requests that all volunteers who work with or
For further information, please visit the ISA‟s website at alongside vulnerable clients consider the following
http://www.isa-gov.org.uk or the „Every Child Matters‟ guidelines where possible and appropriate:
http://www.everychildmatters.gov.uk/vettingandbarring/ To avoid lone working or one-to-one situations with
www.nspcc.org.uk vulnerable clients
If you need any more information please ask the inVOLved To not pass on any personal contact details to clients
team for access to Child Protection resources. To not request any personal contact details of clients
To remember to act as an appropriate role model at all times
Recognising the Impact of Your Recognising the Impact of Your
inVOLved – Volunteering at Staffs Volunteer Recognition Certificates V-involved Volunteering Award
The ideal addition to your CV is our Volunteer Recognition Certificates. They V-involved are the new independent charity that is helping young people to
range from a Bronze for 1 days volunteering all the way through to volunteer in England.
Platinum for 100 hours volunteering. What are the v awards? If you start volunteering or are an existing volunteer
Certificates are presented at the annual awards night and signed by the Students‟ we accredit you with nationally recognised certificates in the following
Union President and a senior member of University staff. To gain one of stages;
our certificates its as simple as completing a Volunteer Log Sheet for the • Thank you certificate - up to 15 hours from V
hours you volunteer, this logs what you have been doing and is signed off • 15 hour Youth Service certificate
by someone within the organisation you are volunteering. For more info go • v50 award - up to 50 hours volunteering
to www.staffsunion.com/activities/volunteering • v-Impact - on completion of 50 hour awards you can apply for one of the 5
impact awards, which focus on the following areas; passions, skills,
Staffordshire University Volunteer Module community, campaigning and leadership.
The Faculty of Arts, Media and Design has modules at Levels 1 and 2 that Volunteering England Volunteering Award
provide accreditation (15 credits) for voluntary activity. These modules
may also be taken by Level 3 students. Students from most Volunteering England‟s Gold Award is the only national student volunteering
undergraduate awards in the university can enrol on these modules as award that recognises Achievement, Dedication and Leadership within
general options, and they count as employability modules for those with an Further and Higher Education. The Gold Award is a prestigious mark of
employability requirement. excellence in student volunteering.
From unsung heroes to those who have defied the odds or shown remarkable
Volunteering: Action and Experience I AMD25413-1 (Level 1) leadership, each year, the Gold Awards reward a select band of special
Volunteering: Action and Experience II AMD25412-2 (Level 2) student volunteers.
In particular, the Gold Awards reward leadership, dedication and achievement.
*This is an independent-study type module designed for those who want to You may choose to focus on just one of these three themes, or reward
undertake voluntary activity with a community focus: such as working with students (including a project or group) who have demonstrated all three.
children, helping at the New Vic, working in a shelter or for a helpline, or Ultimately, though, it‟s up to you. These criteria are deliberately broad,
supporting fellow students through mentoring or welcome week activities. enabling you to focus on what works best locally, and to provide
*To complete to module you will be required to undertake 40 hours voluntary national coherence and continuity at the same time.
activity (letter confirming hours will be required), attend the workshops and
complete a written assessment which asks you to reflect on the skills
gained during the volunteering process.
VOLUNTEER EXPENSES NOTES.
Expenses must be first sought from the host organisation in the first
Volunteer expenses via inVOLved, shall be available to all, regardless of
inVOLved or the external volunteer organisation shall reimburse all
reasonable expenses incurred whilst carrying out volunteering
activities, as agreed in advance. An expense is any cost that a
volunteer has to pay that they would not have incurred if they had
not been volunteering.
All volunteers will be encouraged to claim expenses.
Reasonable expenses include the following, undertaken during the course
of volunteering: travel to and from the place of volunteering, this
does not include by taxi unless agreed with inVOLved prior to the
journey, additional necessary travel, postage and telephone costs,
protective clothing or other essential equipment, and care of
dependants during the course of volunteering.
Volunteer expenses will only be reimbursed on receipt of a completed
Expenses Claim Form and appropriate receipts/records. Only the
exact amount that the volunteer has paid will be reimbursed.
Volunteer expenses will be reimbursed by inVOLved or by the external
voluntary organisation itself.
Expense claim forms must be submitted on a monthly basis, complete
with receipts and will be reimbursed within a week of receipt.
Expense claim forms are available at
Expenses Claim Form
This form is to be used to record those expenses you incur while volunteering through the inVOLved Community Volunteer Scheme for which you wish to be reimbursed. Please read the Volunteer
Handbook for further details about the types of expenditure for which we provide reimbursement.
Please complete all sections and ensure you attach the relevant receipt/s in support of your request. Please note: we cannot accept a request without a valid receipt.
Title/nature of volunteering:
Name of Organisation:
Date of start of volunteer opportunity: / /
Date of volunteer work for current claim: / /
(Please continue overleaf as necessary i.e. for multiple visits/claims)
Travel – public transport
Travel – private/own transport (please complete mileage claim overleaf)
Other (please specify overleaf)
Total Number of Receipts:
Total Claim: £ ……………………… Receipt/s attached? Yes No
Travel – Private/Own Transport Mileage Details
Travel from: …………………………………………………..
Travel to: ……………………………………………………..
Total mileage travelled: ………………………….. miles
For Office Use Only