Docstoc

Service Recovery Strategies - Excel

Document Sample
Service Recovery Strategies - Excel Powered By Docstoc
					Service   Service item description                                               Fee        Effective
item                                                                             (excl GST) date
number
IRCP1                                                                                    to day     7/1/2009
          General practitioner: completion of an injury recovery care plan from day 7 75.00 42 (1 week up to and including 5 w
IRCP2                                                                                  112.50       (6 weeks
          General practitioner: completion of an injury recovery care plan from day 42 to day 84 7/1/2009 up to and including
MP940                                                                                  439.50       7/1/2009
          Consultant Physicians: Travel time for the purpose of a worksite assessment, case conference, dispute resolution o
MS940                                                                                  439.50       7/1/2009
          Specialist in a surgical discipline: Travel time for the purpose of a worksite assessment, case conference, dispute re
PMCON                                                                                      5.90     7/1/2009
          An electronic WorkCover Medical Certificate (eWMC), completed by a legally qualified medical practitioner, and em
WME24     Otorhinolaryngologists: Cortical evoked response audiometry - verification.  304.60       7/1/2009
WME25     Otorhinolaryngologists: Sensonics smell identification test.                 132.40       7/1/2009
WME2A     Otorhinolaryngologists: Cortical evoked response audiometry - quantification.304.60       7/1/2009
WMG08                                                                                  224.20       7/1/2009
          General Practitioners: Worksite assessment, for the purpose of assessing and reporting the duties that are or can b
WMG09                                                                                   to work,    7/1/2009
          General Practitioners: Case conference to determine details of limitations224.20 recommendations facilitating a re
WMG10                                                                                  224.20       7/1/2009
          General Practitioners: Travel time for the purpose of a worksite assessment, case conference, dispute resolution or
WMG14                                                                                  224.20        worker is
          General Practitioners: Third party consultation at the doctor's rooms where the injured7/1/2009 usually not present
WMG15     General Practitioners: Attendance at a dispute resolution.                   224.20       7/1/2009
WMG16                                                                                  224.20       7/1/2009
          General Practitioners: Treating doctor standard medical report, expected to be provided within 10 business days of
WMG23     General Practitioners: Completion of a specified duties form (SDF).            19.80      7/1/2009
WMG24                                                                                  224.20
          General Practitioners: Telephone call up to and including 60 minutes duration.            7/1/2009
WMG25                                                                                    50.40
          General Practitioners: Clarification of a medical report, re-examination not required. 7/1/2009
WMG26     Medical Practitioners: Fluids, intravenous drip infusion of - percutaneous. 52.30         7/1/2009
WMG27                                                                                    Note       7/1/2009
          Medical Practitioners: Fluids, intravenous drip infusion of - open exposure. 86.801: Item WMG26 is only payable wh
WMG28     Hypnotherapy at consulting rooms, 16 to 30 minutes.                            78.00      7/1/2009
WMG29     Hypnotherapy at consulting rooms, 31 to 45 minutes.                          117.20       7/1/2009
WMG30     Hypnotherapy at consulting rooms, more than 46 minutes.                      159.60       7/1/2009
WMG31     Hypnotherapy at consulting rooms, not more than 15 minutes.                    44.90      7/1/2009
WMG36                                                                                  224.20        resolution
          General Practitioners: Cancellation of case conference, worksite assessment, dispute7/1/2009 or third party consu
WMG37     General Practitioners: Short medical report, expected to be provided within86.30          7/1/2009
                                                                                          72 hours of receipt of the initial request
WMG40                                                                                  280.30       7/1/2009
          General Practitioners: Treating doctor complex medical report, expected to be provided within 10 business days of r
WMG55                                                                                      1.00     7/1/2009
          DERIVED FEE, General Practitioners: Reading time payable to a treating doctor for reading prior reports or other in
WMG56                                                                                    86.30      7/1/2009
          General Practitioners: Formal job analysis and/or recommended job descriptions. Reading of and written recommen
WMG70                                                                                    53.40      7/1/2009
          General Practitioner: Consultation: medical review for the preparation of a treating doctor report.
WMGSP                                                                                      0.20     7/1/2009
          General Practitioners, Consultant Physicians, Specialists in a surgical discipline: Photocopying of documents. Note
WMI11                                                                                  130.70       7/1/2009
          Specialists: Initial treatment of Extra-Corporeal Shock Wave Therapy provided by a specialist radiology practice.
WMI12                                                                                  107.00       7/1/2009
          Specialists: Subsequent treatments of Extra-Corporeal Shock Wave Therapy provided by a specialist radiology prac
WMI13                                                                                  178.30       7/1/2009
          Specialists: Double treatments (bilateral or multiple) of Extra-Corporeal Shock Wave Therapy provided by a special
WMP08                                                                                  439.50       7/1/2009
          Consultant Physicians: Worksite assessment, for the purpose of assessing and reporting the duties that are or can
WMP09                                                                                  439.50       7/1/2009
          Consultant Physicians: Case conference to determine details of limitations to work, recommendations facilitating a r
WMP10                                                                                  439.50       7/1/2009
          Consultant Physicians: Travel time for the purpose of a worksite assessment, case conference, dispute resolution o
WMP14                                                                                  439.50       7/1/2009
          Consultant Physicians: Third party consultation at the doctor's rooms where the injured worker is usually not presen
WMP15     Consultant Physicians: Attendance at a dispute resolution.                   439.50       7/1/2009
WMP16                                                                                   to be       7/1/2009
          Consultant Physicians: Treating doctor standard medical report, expected420.30provided within 10 business days of
WMP23     Consultant Physicians: Completion of a specified duties form (SDF).            19.80      7/1/2009
WMP24                                                                                  439.50
          Consultant Physicians: Telephone call up to and including 60 minutes duration.            7/1/2009
WMP25                                                                                     required. 7/1/2009
          Consultant Physicians: Clarification of a medical report, re-examination not91.70
WMP29                                                                                  526.90       7/1/2009
          Consultant Physicians: Independent medical examiner report, expected to be provided within 10 business days of re
WMP32                                                                                      1.00     7/1/2009
          DERIVED FEE, Consultant Physicians: Reading time payable to an independent medical examiner for reading prior
WMP33                                                                                     required. 7/1/2009
          Consultant Physicians: Clarification of a medical report, re-examination not91.70
WMP34                                                                                  208.00       7/1/2009
          Consultant Physicians: Non-attendance at, or cancellation less than 24 hours (excluding weekends and public hosp
WMP36                                                                                  439.50       7/1/2009
          Consultant Physicians: Cancellation of case conference, worksite assessment, dispute resolution or third party con
WMP37                                                                                  109.90       of receipt
          Consultant Physicians: Short medical report, expected to be provided within 72 hours 7/1/2009 of the initial request
WMP40   Consultant Physicians: Treating doctor complex medical report, expected526.90                7/1/2009
                                                                                        to be provided within 10 business days of
WMP43                                                                                  526.90        10 business days of receipt o
        Psychiatrists: Treating doctor standard medical report, expected to be provided within 7/1/2009
WMP46                                                                                  655.80        10 business days of receipt o
        Psychiatrists: Treating doctor complex medical report, expected to be provided within 7/1/2009
WMP55                                                                                     1.00       7/1/2009
        DERIVED FEE, Consultant Physicians: Reading time payable to a treating doctor for reading prior reports or other i
WMP56                                                                                  109.90        7/1/2009
        Consultant Physicians: Formal job analysis and/or recommended job descriptions. Reading of and written recomme
WMP61                                                                                  655.80         provided
        Psychiatrists: Independent medical examiner standard medical report, expected to be 7/1/2009 within 10 business d
WMP64   Consultant Physicians: A full day attendance at the venue more than 100 128.40               7/1/2009
                                                                                       kilometres from the Adelaide GPO for the
WMP65                                                                                  205.60        7/1/2009
        Consultant Physicians: Cancellation of an attendance at a venue more than 100 kilometres from the Adelaide GPO.
WMP66                                                                                  115.30
        Consultant Physicians: Overnight accommodation including meals and incidentals. 7/1/2009
WMP67   DERIVED FEE, Consultant Physicians: Travel by motor vehicle, to and from1.00                 7/1/2009
                                                                                           a venue for the purposes of an appoint
WMP68                                                                                     1.00       purposes
        DERIVED FEE, Consultant Physicians: Travel by aircraft, to and from a venue for the 7/1/2009 of an appointment m
WMP70                                                                                  107.00        7/1/2009
        Consultant Physicians: Consultation: medical review for the preparation of a treating doctor report.
WMP80                                                                                  an independent medical examiner report.
        Consultant Physician: Consultation: medical review for the preparation of 208.00             7/1/2009
WMPA1                                                                                  109.90
        Consultant Physicians: Independent medical examiner short medical report, expected7/1/2009    to be provided within 72 hour
WMS08                                                                                  of assessing and reporting the duties that
        Specialists in a surgical discipline: Worksite assessment, for the purpose 439.50            7/1/2009
WMS09                                                                                  439.50         to work,
        Specialists in a surgical discipline: Case conference to determine details of limitations 7/1/2009 recommendations fa
WMS10                                                                                  439.50        7/1/2009
        Specialists in a surgical discipline: Travel time for the purpose of a worksite assessment, case conference, dispute
WMS14                                                                                  rooms         7/1/2009
        Specialists in a surgical discipline: Third party consultation at the doctor's 439.50 where the injured worker is usually
WMS15                                                                                  439.50        7/1/2009
        Specialists in a surgical discipline: Attendance at a dispute resolution. Note 1: Court attendances can be charged un
WMS16                                                                                  420.30        7/1/2009
        Specialists in a surgical discipline: Treating doctor standard medical report, expected to be provided within 10 busin
WMS23                                                                                    19.80       7/1/2009
        Specialists in a surgical discipline: Completion of a specified duties form (SDF). Note 1: This form is to be complete
WMS24                                                                                  439.50        7/1/2009
        Specialists in a surgical discipline: Telephone call up to and including 60 minutes duration. Note 1: Telephone conta
WMS25                                                                                    91.70         required.
        Specialists in a surgical discipline: Clarification of a medical report, re-examination not7/1/2009 Note 1: The reques
WMS29                                                                                  526.90        7/1/2009
        Specialist in a surgical discipline: Independent medical examiner report, expected to be provided within 10 business
WMS32   DERIVED FEE, Specialists in a surgical discipline: Reading time payable to 1.00              7/1/2009
                                                                                          an independent medical examiner for re
WMS33                                                                                    91.70         required.
        Specialists in a surgical discipline: Clarification of a medical report, re-examination not7/1/2009 Note 1: The reques
WMS34                                                                                  208.00        7/1/2009
        Specialist in a surgical discipline: non-attendance at, or cancellation less than 24 hours (excluding weekends and pu
WMS36                                                                                  439.50        7/1/2009
        Specialists in a surgical discipline: Cancellation of case conference, worksite assessment, dispute resolution or third
WMS37                                                                                  109.90        7/1/2009
        Specialists in a surgical discipline: Short medical report expected to be provided within 72 hours of receipt of the init
WMS40                                                                                  526.90        to be provided within 10 busin
        Specialists in a surgical discipline: Treating doctor complex medical report, expected 7/1/2009
WMS51                                                                                  439.50        7/1/2009
        Specialists: Travel time by a retrieval team doctor in association with a professional attendance relating to item num
WMS52                                                                                  636.80        the week
        Specialists: Travel time by a retrieval team doctor between 11pm and 7am any day of 7/1/2009 or on a public holida
WMS55   DERIVED FEE, Specialists in a surgical discipline: Reading time payable to 1.00              doctor for
                                                                                          a treating 7/1/2009 reading prior report
WMS56                                                                                  109.90        7/1/2009
        Specialists in a surgical discipline: Formal job analysis and/or recommended job descriptions. Reading of and writte
WMS64                                                                                  than 100      7/1/2009
        Specialists in a surgical discipline: A full day attendance at a venue more 128.40 kilometres from the Adelaide GP
WMS65                                                                                  205.60        7/1/2009
        Specialists in a surgical discipline: Cancellation of an attendance at a venue more than 100 kilometres from the Ade
WMS66                                                                                  115.30        7/1/2009
        Specialists in a surgical discipline: Overnight accommodation including meals and incidentals.
WMS67                                                                                     1.00       7/1/2009
        DERIVED FEE, Specialists in a surgical discipline: Travel by motor vehicle, to and from a venue for the purposes of
WMS68                                                                                     from       7/1/2009
        DERIVED FEE, Specialists in a surgical discipline: Travel by aircraft, to and 1.00 a venue for the purposes of an ap
WMS70                                                                                  107.00          treating
        Specialist in a surgical discipline: Consultation: medical review for the preparation of a7/1/2009 doctor report.
WMS80                                                                                  208.00        7/1/2009
        Specialist in a surgical discipline: Consultation: medical review for the preparation of an independent medical exami
WMSA1                                                                                  109.90        7/1/2009
        Specialists in a surgical discipline: Independent medical examiner short medical report, expected to be provided wit
WMY32                                                                                     1.00       7/1/2009
        DERIVED FEE, Psychiatrists: Reading time payable to an independent medical examiner for reading prior reports o
WMY55                                                                                     1.00       7/1/2009
        DERIVED FEE, Psychiatrists: Reading time payable to a treating doctor for reading prior reports or other informatio
WMY70                                                                                    68.90       7/1/2009
        Psychiatrist: Consultation: medical review of not more than 15 minutes duration for the preparation of a treating doc
WMY71                                                                                  139.00        30 minutes
        Psychiatrist: Consultation: medical review of more than 15 minutes but not more than 7/1/2009 duration for the pr
WMY72                                                                                  205.60        45 minutes
        Psychiatrist: Consultation: medical review of more than 30 minutes but not more than 7/1/2009 duration for the pr
WMY73                                                                                  297.00        75 minutes
        Psychiatrist: Consultation: medical review of more than 45 minutes but not more than 7/1/2009 duration for the pr
WMY74                                                                                  344.60        7/1/2009
        Psychiatrist: Consultation: medical review of more than 75 minutes duration for the preparation of a treating doctor r
WMY80                                                                                    68.90       7/1/2009
        Psychiatrist: Consultation: medical review of not more than 15 minutes duration for the preparation of an independe
WMY81                                                                                  139.00        30 minutes
        Psychiatrist: Consultation: medical review of more than 15 minutes but not more than 7/1/2009 duration for the pr
WMY82                                                                                  205.60        45 minutes
        Psychiatrist: Consultation: medical review of more than 30 minutes but not more than 7/1/2009 duration for the pr
WMY83                                                                              297.00      75 minutes
        Psychiatrist: Consultation: medical review of more than 45 minutes but not more than 7/1/2009 duration for the pr
WMY84                                                                              344.60      7/1/2009
        Psychiatrist: Consultation: medical review of more than 75 minutes duration for the preparation of an independent m
WMY85                                                                               68.90      7/1/2009
        Psychiatrist: non-attendance at, or cancellation less than 24 hours (excluding weekends and public holidays) before
WMY86                                                                              139.00      7/1/2009
        Psychiatrist: non-attendance at, or cancellation less than 24 hours (excluding weekends and public holidays) before
WMY87                                                                              205.60      7/1/2009
        Psychiatrist: non-attendance at, or cancellation less than 24 hours (excluding weekends and public holidays) before
WMY88                                                                              297.00      7/1/2009
        Psychiatrist: non-attendance at, or cancellation less than 24 hours (excluding weekends and public holidays) before
WMY89                                                                              344.60      7/1/2009
        Psychiatrist: non-attendance at, or cancellation less than 24 hours (excluding weekends and public holidays) before
WCPMC   Prescribed Medical Certificate to WorkCover via email                        5.90      7/1/2009
PIA10                                                                              448.50      7/1/2009
        General practitioners: permanent impairment assessor standard report, simple assessment of one body system - re
PIA11                                                                              560.60      7/1/2009
        General practitioners: permanent impairment assessor moderately complex report, simple assessment of two body
PIA12                                                                              710.10      7/1/2009
        General practitioners: permanent impairment assessor complex report, complex assessment on a single body syste
PIA13                                                                              560.60      7/1/2009
        General practitioners: permanent impairment assessor standard report with interpreter, simple assessment of one b
PIA14                                                                              672.50      7/1/2009
        General practitioners: permanent impairment assessor moderately complex report with interpreter, simple assessm
PIA15                                                                              822.30      7/1/2009
        General practitioners: permanent impairment assessor complex report with interpreter, complex assessment on a s
PIA16                                                                              168.00      7/1/2009
        General practitioners: permanent impairment assessor non-attendance at, or cancellation with less than 48 hours n
PIA17                                                                              112.10      7/1/2009
        General practitioners: permanent impairment assessor supplementary report, where additional information is reque
PIA18                                                                                1.00      7/1/2009
        DERIVED FEE, General practitioners: permanent impairment assessor additional reading time in conjunction with a
PIA19                                                                                1.00      7/1/2009
        DERIVED FEE, General practitioners: permanent impairment assessor additional reading time in conjunction with a
PIA30                                                                              879.00      7/1/2009
        Specialists: permanent impairment assessor standard report, simple assessment of one body system - reading, exa
PIA31                                                                            1,098.80      7/1/2009
        Specialists: permanent impairment assessor moderately complex report, simple assessment of two body systems o
PIA32                                                                            1,391.80       a single
        Specialists: permanent impairment assessor complex report, complex assessment on7/1/2009 body system or mult
PIA33                                                                            1,098.80      7/1/2009
        Specialists: permanent impairment assessor standard report with interpreter, simple assessment of one body syste
PIA34                                                                            1,318.50      7/1/2009
        Specialists: permanent impairment assessor moderately complex report with interpreter, simple assessment of two
PIA35                                                                            1,611.50       assessment on a single body
        Specialists: permanent impairment assessor complex report with interpreter, complex 7/1/2009
PIA36                                                                              329.60      7/1/2009
        Specialists: permanent impairment assessor non-attendance at, or cancellation with less than 48 hours notice (excl
PIA37                                                                              219.80      7/1/2009
        Specialists: permanent impairment assessor supplementary report, where additional information is requested by the
PIA38                                                                                1.00      7/1/2009
        DERIVED FEE, Specialists: permanent impairment assessor additional reading time in conjunction with a standard
PIA39                                                                                1.00      7/1/2009
        DERIVED FEE, Specialists: permanent impairment assessor additional reading time in conjunction with a complex
PIA50                                                                              879.00      7/1/2009
        ENT specialists: permanent impairment assessor ENT report - reading, examination of ear, nose and/or throat only,
PIA51                                                                            1,098.80      7/1/2009
        ENT specialists: permanent impairment assessor ENT report with interpreter, reading, examination of ear, nose and
PIA60                                                                              128.40      7/1/2009
        General practitioners or specialists: permanent impairment assessor travel, a full day attendance at a venue more t
PIA62                                                                              205.60      7/1/2009
        General practitioners or specialists: permanent impairment assessor - cancellation of an attendance at a venue mo
PIA64                                                                              115.30      - overnight
        General practitioners or specialists: permanent impairment assessor accommodation 7/1/2009 accommodation in
PIA66                                                                                1.00      7/1/2009
        DERIVED FEE, General practitioners or specialists: permanent impairment assessor motor vehicle travel - travel by
PIA68                                                                                1.00      7/1/2009
        DERIVED FEE, General practitioners and specialists: permanent impairment assessor aircraft travel - travel by airc

				
DOCUMENT INFO
Description: Service Recovery Strategies document sample