Training Announcements Once dates and locations are finalized, training announcements are mailed to providers. This office receives a list of provider information each year from DRS. If your agency is not on our list, you will be asked to notify your DRS contact person. They will need to call and confirm their approval for your agency to send participants to training at the reduced fee rate. Registration Procedures A complete form is required for each person attending each training. Registrations must include payment, Purchase Order of Letter of Agreement (please see Payment Methods for more details.) Do not send anyone unregistered to class. All enrollments and substitutions must first be cleared through this office. All registrations need to be submitted to this office before the Register by date listed on the training schedule. This allows me sufficient time to process registrations and to ensure there are sufficient classroom materials prepared for attendees. The fastest way to ensure enrollment is to fax or email completed registrations with a Purchase Order or Letter of Agreement as instructed on the registration form. Payment Methods Check or Credit Card. We can now accept credit cards just contact Jill Mannis and find out what information is needed in order to complete the transaction. Purchase Order – After a Purchase Order has been received an Invoice will be sent out. Please follow the instructions on the Invoice. Letter of Agreement – A Letter of Agreement should be on the agency’s letterhead and it must include name of participant(s), date of training(s), amount to be paid and the signature of the responsible person. Confirmation A confirmation letter explaining class details will be mailed at least two weeks prior to the training date. Invoices Invoices are usually mailed within 24 hours of registration receipt. Payment instructions are clearly detailed on the invoice. Please follow them. Failure to do so can result in payment not being credited properly. Cancellation Policy Written cancellation notices must be received no later than the Friday before the class is scheduled to begin. Cancellations can be submitted by fax or email only. No Verbal Cancellations will be accepted. Please fax cancellations to (405) 325-1632 or email them to firstname.lastname@example.org. Failure to cancel will result in a $25.00 failure to show fee. If payment is not received from the agency within 30 days, then the agency will not be able to register for trainings until payment has been made. If payment has already been received then the payment may be transferred to a different training before June 30, 2008. If not used by this date the credit will become void. Failure to Show Failure to show will result in a $25.00 failure to show fee. The agency will be invoiced for this amount and will not be able to register anyone for trainings until payment has been received. Emergencies will be taken into consideration but are not a guaranty of being excused from the failure to show fee. Certification After the training is completed, certification will be sent out if payment has been received. If you have not received your certificate two weeks after training please contact Jill Mannis at (405) 325-2745 or email email@example.com.
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