Business and Workforce Development by ulf16328


									Business and Workforce Development
Business & Workforce Development programs provide                            the previous course to complex manufacturing equipment
a wide range of educational and training opportunities                       and systems, and provides the knowledge needed to under-
in support of business, industry, service organizations,                     stand and design systems to provide motion control, control
and individuals. Courses may be taken individually or                        of subsystems such as heaters and vacuum systems, and vision
as Certificate Programs, and even as degree programs.                        systems utilized in modern manufacturing equipment.
                                                                             Credits: 3                            Prerequisite: ET 130
Training is delivered in a variety of ways:                                  Lecture Hours Per Week: 2          Lab Hours Per Week: 2
• Open Enrollment – Courses are offered on a regular basis,
  primarily evenings and weekends.                                           ET 132 (Electrical Diagnostics 3 - Programming) is the final
• Customized Training - We customize existing, or design                     course in this sequence of electrical theory as applied to
  new, curriculum and deliver the training at your chosen                    manufacturing. ET 132 applies the component and system
  site, time and schedule.                                                   design knowledge from the previous courses to programming
• Contract Credit - Any credit course offered at NCCC or at
                                                                             to provide the knowledge needed to understand and design
  any of Connecticut’s Community Colleges can be brought
                                                                             control logic for manufacturing systems. Included are the
  to you at a special price, on your schedule.
In addition to the regularly scheduled courses offered in                    concepts of synchronous and asynchronous equipment, PLC
this catalog, B&WD can provide customized training. As part                  programming, servo-systems and variable frequency drives.
of a state-wide network of programs at the twelve community                  Credits: 3                              Prerequisite: ET 131
colleges, B&WD has access to a wide array of courses. If you                 Lecture Hours Per Week: 2
have a special training need, let us know, and we will work                  Lab Hours Per Week: 2
with you to fill your requirements.
                                                                             Injection Molding Technology

TECHNOLOGICAL STUDIES                                                        The Fall 2004 offering will be PLA* Polymer Material Science;
Credit Programs                                                              contact B&WD at (860) 738-6423 for more information.

Industrial Diagnostics
(Credit Program)
                                                                             TECHNOLOGICAL STUDIES
CRN 3290                                      MFG 101 - X51
                                                                             CADD Training
Fundamentals of Manufacturing
                                                                             The CADD programs offered combine to provide a working
Tuesdays, 6:00-9:00 pm
Joyner Center, Room LC11                                 $325.75             knowledge of AutoCAD, perhaps the most popular drafting
                                                                             and design software used in small to medium-sized companies
CRN 3292                                         ET 130 - X51                today, with applications in manufacturing, architecture,
Electrical Diagnostics 1 - Components                                        landscape design and many other areas. Each module
Mondays and Wednesdays, 6:00-8:00 pm                                         builds on the previous modules, with the exception of
Joyner Center, Room LC11                                 $375.75             Special Projects, in which a different topic can be explored
                                                                             in each module (e.g. electrical, mechanical or architectural)
Instructor: Carmen Cavallaro
                                                                             or the modules can be in one discipline, each involving more
Semester begins Mon., Aug. 30, 2004.
                                                                             complex work on a single topic.
MFG 101 provides knowledge of the basic physical principles
applied in modern manufacturing equipment. This survey-                      Elements of AutoCAD
type course introduces mechanical, electrical and fluid power                15 hours per module
principles, providing a basic understanding of operation of                  Module 1: CRN 3359
mechanical, electromechanical and fluid power subsystems                     (5) Mondays, Sept. 13 to Oct. 11, 5:30-8:30 pm
and devices found in manufacturing.                                          FX108                                                 $199
Credits: 3                              Prerequisite: None                   Module 2: CRN 3360
Lecture Hours Per Week: 3                                                    (5) Mondays, Oct. 18 to Nov. 15, 5:30-8:30 pm
                                                                             FX108                                                 $199
ET 130 is a basic course in electrical theory as applied to                  Module 3: CRN 3361
manufacturing, concentrating on the characteristics of the                   (5) Mondays, Nov. 22 to Dec. 20, 5:30-8:30 pm
building blocks of electrical systems. Included are principles of
                                                                             FX108                                                 $199
electricity, switches, fuses and circuit breakers, transformers,
                                                                             Instructor: R. Loftus
electric motors, heaters, relays, solenoids and linear force
actuators, static eliminators, and sensors. The course pro-
vides the knowledge needed to understand and apply the                       Advanced AutoCAD
electrical components utilized in modern manufacturing                       15 hours per module
equipment.                                                                   Module 1: CRN 3356
Credits: 3                                  Prerequisite: None               (5) Tuesdays, Sept. 7 to Oct. 5, 5:30-8:30 pm
Lecture Hours Per Week: 2              Lab Hours Per Week: 2                 FX108                                                 $199
                                                                             Module 2: CRN 3357
ET 131 (Electrical Diagnostics 2 – System Design) is a second                (5) Tuesdays, Oct. 12 to Nov. 9, 5:30-8:30 pm
course in electrical theory as applied to manufacturing. This                FX108                                                 $199
course applies the building blocks of electrical systems from                Module 3: CRN 3358

      Northwestern Connecticut Community College   •   Continuing & Extended Studies   •   Fall 2004
                                          Business and Workforce Development
(5) Tuesdays, Nov. 16 to Dec. 14, 5:30-8:30 pm                         safety issues, data collection, data presentation and report
FX108                                                   $199           writing.
Instructor: Staff                                                      CRN 3370
                                                                       (5) Thursdays, Oct. 21 to Nov. 18, 6:30-9:30pm
Special Topics in AutoCAD                                              LC 11                                                 $199
15 hours per module                                                    Instructor: Al Romano
Module 1: CRN 3362
(5) Saturdays, Sept. 11 to Oct. 9, 9:00am - 12pm                       Introduction to Personal Computers This hands-on course is
FX108                                                  $199            for novice computer users. Students will focus on working
Module 2: CRN 3363                                                     effectively in a Windows XP environment. Topics include:
(5) Saturdays, Oct. 16 to Nov.13, 9:00am - 12pm                        what a computer is and what it can do; understanding ads
FX108                                                  $199            for a computer system purchase; disk and file management;
Module 3: CRN 3364                                                     and an introduction to the major types of software programs.
(5) Saturdays, Nov. 20 to Jan. 8, 9:00am - 12pm                        Use MS Word to create, format and save a document.
FX108                                                  $199            Internet and e-mail will also be covered.
Instructor: Staff     (No class Nov. 27, Dec. 25 or Dec. 31)           CRN 3277
                                                                       (4) Saturdays, Oct. 2 to Oct. 23, 9:00am-12:00pm
Inventor Professional 8                                                FX 110                                                $145
15 hours per module                                                    Instructor: Greg Waschak
Module 1: CRN 3365
(5) Saturdays, Sept. 11 to Oct. 9, 1:00-4:00pm                         Manufacturing Track
FX108                                                   $199
Module 2: CRN 3366                                                     Technical Mathematics Introduction (See description under
(5) Saturdays, Oct. 16 to Nov.13, 1:00-4:00pm                          Technological Track)
FX108                                                   $199
Module 3: CRN 3367                                                     Interpretation of Engineering Drawings
(5) Saturdays, Nov. 20 to Jan. 8, 1:00-4:00pm                          This short program familiarizes the student with engineer-
FX108                                                   $199           ing drawings, including parts of a drawing, interpretation
Instructor: Staff (No class Nov. 27, Dec. 25 or Dec. 31)               of dimensions, line types, orthographic views, sectional
                                                                       views and material and note callouts.
Other CADD topics, including B u i l d i n g S y s t e m s ,           CRN 3371
Architectural, and Civil Engineering, are available.                   (5) Mondays, Sept. 13 to Oct. 18, 6:30-9:30 pm
AutoCAD training can provide an excellent basic knowledge              NO 3                                                  $199
of CADD applications in manufacturing, architecture,                   Instructor: Peter Marcisz (No class on Oct. 11)
construction and product design.                                       CRN 3372
                                                                       (5) Saturdays, Sept. 11 to Oct. 9, 1:00-4:00 pm
                                                                       GW 215                                                $199
TECHNOLOGICAL STUDIES                                                  Instructor: Carmen Cavallaro
                                                                       CRN 3373
Excellence in Manufacturing                                            (5) Saturdays, Oct. 23 to Nov. 20, 9:00am-12:00pm
                                                                       GW 215                                                $199
Technological Track                                                    Instructor: Carmen Cavallaro

Technical Mathematics - Introduction                                   Geometric Dimensioning and Tolerancing
(Also applies to Manufacturing Track)                                  An introduction to the principles of GD&T, this 15-hour
This course presents a step-by-step review of mathematical             course provides a basic understanding of specification of
skills needed by technicians in manufacturing today. Included          engineering requirements on drawings. Topics include
in this course are basic math concepts (operations, fractions,         application of form, profile, runout and location types of
ratios and percentage, formulas, graphing) applicable                  geometric characteristics, and interpretation of callouts.
to technology and manufacturing.                                       CRN 3374
CRN 3368                                                               (5) Mondays, Oct. 25 to Nov. 22, 6:30-9:30pm
(5) Saturdays, Sept. 11 to Oct. 9, 9:00am-12 pm                        NO 3                                                  $199
GW 101                                                 $199            Instructor: Peter Marcisz
Instructor: Carmen Cavallaro
CRN 3369                                                               Statistical Process Control
(5) Saturdays, Oct. 23 to Nov. 20, 1:00-4:00 pm                        This course deals with the application of statistical con-
GW 101                                                 $199            cepts to manufacturing processes. Introducing descriptive
Instructor: Carmen Cavallaro                                           statistics and the mathematical tools required, the course
                                                                       presents design of experiments, concepts of variation and
Laboratory Practices and Skills                                        variables, data collection and charting/graphing of data.
This course introduces the student to general laboratory               CRN 3375
practices, as applicable to chemistry, engineering, and physics        (5) Thursdays, Oct. 21 to Nov. 18, 6:30-9:30pm
laboratories. Topics include experiment design and set-up,             GW 215, Instructor: Staff                               $199

                                               Northwestern Connecticut Community College   •   Continuing & Extended Studies   •   Fall 2004
Business and Workforce Development
                                                                            Effective Presentations
Machine Technology Track                                                    Most managers are required to make presentations in order
                                                                            to gain commitments of support and resources. Good presen-
Saw & Drill Operation                                 (12 hours)            tations reflect positively on the manager. This seminar is
                                                                            designed to help managers improve their skills in making
Lathe Operation                                       (30 hours)
                                                                            presentations, by addressing three areas: knowing the audience
Milling Operations                                    (30 hours)            as well as the material; planning presentation parameters and
                                                                            content; developing effective presentation skills.
Grinding Operations                                   (30 hours)            CRN 3349
                                                                            (4) Mondays, Nov. 22 to Dec. 13 6:00-8:00 pm
Electrical Discharge Machining                        (30 hours)            GW 101, Instructor: Stephen Welford                     $129

Introduction to Computer Numerical Control            (30 hours)            Take these three courses for the certificate, or take any
                                                                            course individually.
(All courses include theory, set-up, operation, hands-on, and
safety components. Classes will be scheduled when a sufficient              Other business courses
number of students have registered.)

For further information, contact Business & Workforce                       Transition to Management
Development at (860) 738-6423.                                              This seminar provides the new or potential supervisor manager
                                                                            with a process and skill-set to establish a successful transition.
                                                                            Included in the seminar are information and activities
                                                                            regarding clarifying roles and expectations, understanding
BUSINESS STUDIES                                                            the work, establishing appropriate boundaries, getting
                                                                            yourself organized, being a team player, leadership, and
Northwestern’s programs in business help professionals learn                developing a transition plan.
or refresh practical management skills and explore “best                    CRN 3350
practices” of world-class organizations. The curriculum is                  (4) Tuesdays, Sept. 14 to Oct. 5, 6:30-8:30 pm
specifically created to meet the needs of individuals who                   GW 101, Instructor: Al Romano                             $129
want to enhance and advance their careers in the world of
business and industry. Our instructors combine text materials
                                                                            Finance & Budgeting for
and their own resources to develop classroom presentations
that combine theory with practical skills. The Certificate in               the Non-Financial Manager
Business Communication assists business professionals in                    This seminar provides participants with the skills to under-
learning practical communications skills in both the written                stand basic financial management and budgeting. The
and spoken word. Other courses enhance management skills                    program addresses the basics of financial management, the
and explore “best practices” of world-class organizations.                  three primary financial statements: the balance sheet, the
These short (8-hour) courses are convenient, concise                        income statement, the cash flow statement and capital and
and compelling. Taught by business professionals, these                     expense budgeting.
programs are designed for participants seeking to                           CRN 3351
advance their careers. Courses may be taken individually                    (4) Tuesdays, Oct. 19 to Nov. 9, 6:30-8:30 pm
or for the certificate)                                                     GW 101, Instructor: Al Romano                         $129
Certificate in Business Communication                                       Introduction to Customer Service
                                                                            Whatever business you are in, your greatest task is creating
Interpersonal Communication
Employee performance significantly depends on the commu-                    and keeping customers. You create new customers, and retain
nication skills of the supervisor. The purpose of this semi-                existing ones, by providing them with positive experiences
nar is to assist supervisors in improving those skills. The                 in their interactions with your organization. This workshop
seminar has three content areas - the basics of commu-                      provides a toolbox of skills for efficiently and effectively
nication, interpersonal communication skills, and com-                      handling all types of customer interactions.
munication transactions.                                                    CRN 3352
CRN 3347                                                                    (4) Tuesdays, Sept. 14 to Oct. 5, 6:00-8:00 pm
(4) Mondays, Sept. 13 to Oct. 4, 6:00-8:00 pm                               GW 224, Instructor: Jack Leisenring                   $129
GW 101, Instructor: Stephen Welford                     $129
                                                                            Introduction to Marketing
Effective Business Writing                                                  This 4-week program covers the basics of marketing, and
This seminar provides you with the skills necessary for                     will provide the student with an excellent overview of the
improving your written communication skills. Basic written                  marketing process. Discussions will include understanding
communication skills, proper grammar and punctuation, and
                                                                            the meaning of marketing, marketing vs. sales, the three
a process for developing appropriate written communication
are included in the seminar material. Also included is a                    generic marketing strategies, types of advertising, use of
Written Communication Skills Checklist, which is to                         product shows, press releases, impact of the internet, sales
improve your written communication.                                         channels, and much more.
CRN 3348                                                                    CRN 3353
(4) Mondays, Oct. 18 to Nov. 8, 6:00-8:00 pm                                (4) Wednesdays, Sept. 15 to Oct. 6, 6:00-8:00 pm
GW 101, Instructor: Stephen Welford                 $129                    GW 101, Instructor: Staff                            $129

     Northwestern Connecticut Community College   •   Continuing & Extended Studies   •   Fall 2004
                                           Business and Workforce Development
Small Business Marketing                                               Excellence in Administrative
Based on real world experience, this 6-week class provides
action-oriented strategies for getting a product or service,           Support Certificate
from its point of origin, into the hands of the customer.
                                                                       We’ve developed a comprehensive training package that
Information includes a definition of customers, locating
                                                                       will enhance the basic office skills of entry level employees.
and keeping customers, marketing strategies, competition,
                                                                       Through this program you will get ideas, information and
types of sales force, methods of advertising, promotion                techniques designed to provide communication and com-
including the use of print advertising, direct mail programs,          puter skills marketable to a wide range of businesses and
new product releases, trade shows and the use of the internet.         organizations. This intensive 192-hour course is delivered in
Plus elements of customer service, critical to any business            nine weeks. Participants will be trained in three major areas:
will be interwoven into the marketing process.                         computer technology, interpersonal communication skills and
CRN 3354                                                               personal development. In addition, strategies for career change
(5) Wednesdays, Oct. 20 to Nov. 17, 6:00-8:30 pm                       and job search will be covered.
GW 101, Instructor: Staff                              $239
                                                                       Are   YOU interested in working in the following positions?
Business Basics                                                        •     Administrative Assistant
                                                                       •     Receptionist
These programs provide opportunities for individuals to refresh        •     Clerical Aide
their basic math skills, acquire rudimentary computer skills,          •     Program Aide
and develop college level skills.
                                                                       Are YOU an employer looking to provide your support
Introduction to Business Mathematics                                   staff with…?
This course provides a review of basic mathematical operations,        •    Improved Workplace Interpersonal Communication Skills
squares and square roots, averages, ratios, preparing and              •    Basic Math Skills
interpreting charts and graphs, and trend analysis.                    •    Problem Solving Skills
CRN 3376                                                               •    Computer Literacy Skills
(5) Mondays, Sept. 13 to Oct. 11, 6:30-9:30 pm                         •    Take-Charge Skills
NO 2                                                    $199           •    Organizational Skills
CRN 3377                                                               •    Decision-Making Skills
(5) Mondays, Oct. 25 to Nov. 22, 6:30-9:30 pm                          ..This Certificate Program is for YOU!
NO 2, Instructor: Meg Chisholm                          $199
                                                                       Register for the whole program or for one of the options
Grammar Refresher                                                      below. All course materials included in the price. Classes
Success in business depends on communications skills. Basic            meet weekdays.
to good communication is a command of the rules of English.
This short review covers the basics of grammar and vocabulary,         Complete Certificate Program
preparing students for the business world.                             CRN 3451
CRN 3378                                                               Oct. 11 - Dec. 9, 8:30am-2:50pm                                   $2899
(5) Tuesdays, Sept.14 to Oct. 11, 6:00-9:00 pm
FH 201, Instructor: Staff                              $199            Keyboarding 1
                                                                       CRN 3437
Elements of Business Communication                                     Oct. 11, 12, 18, 19, 21, 25, 26, 28, 10:30am-12:20pm $319
Building on the basics reviewed in Workplace English, this             Keyboarding 2
course covers topics in business communication, concentrating          CRN 3458
primarily on written communications, such as letters, memos,           Nov. 1, 2, 4, 8, 9, 11, 15, 16, 10:30am-12:20pm                    $289
forms, reports and other documentation.
CRN 3379                                                               Keyboarding 3
(5) Tuesdays, Oct. 26 to Nov. 23, 6:00-9:00 pm                         CRN 3459
FH 201, Instructor: Staff                              $199            Nov. 18, 29, 30, Dec. 2, 6, 10:30am-12:20pm
                                                                       Dec. 7 & 8, 8:30am-10:20am                                         $289
Introduction to Personal Computers                                     Business Math
This hands-on course is for novice computer users. Students            CRN 3438
will focus on working effectively in a Windows XP environment.         Oct. 11, 12, 18, 19, 21, 1:00pm-2:50pm                             $169
Topics include: what a computer is and what it can do; under-
standing ads for a computer system purchase; disk and file             MS Word
management; and an introduction to the major types of                  CRN 3460
software programs. Use MS Word to create, format and                   Oct. 25, 26, 28, Nov. 1, 2, 4, 8, 9, 11, 15, 16, 18, 29, 30,
                                                                       Dec. 2, 6, 8:30am-10:20am                                  $509
save a document. Internet and e-mail will also be covered.
CRN 3277                                                               Computer Basics for Business
(4) Saturdays, Oct. 2 to Oct. 23, 9:00am-12:00pm                       CRN 3436
FX 110, Instructor: Greg Waschak                        $145           Oct. 11, 12, 18, 19, 21, 8:30am-10:20am                            $179

                                               Northwestern Connecticut Community College   •   Continuing & Extended Studies   •   Fall 2004
Business and Workforce Development
MS Outlook                                                                  Business Math
CRN 3461                                                                    CRN 3438
Oct. 25, 26, 28, Nov. 1, 2, 4, 8, 9, 1:00pm-2:50pm         $269             Oct. 11, 12, 18, 19, 21, 1:00pm-2:50pm              $169.00
MS Excel                                                                    Computer Applications in Business
CRN 3462                                                                    CRN 3439
Nov. 11, 15, 16, 18, 29, 30, Dec. 2, 6, 1:00pm-2:50pm $269
                                                                            Oct. 25, 26, 28, Nov. 1, 2, 8:30am-10:20am          $169.00
Career Strategies
CRN 3448                                                                    Principles of Banking
Oct. 14, Dec. 1, 9, 8:30am-2:50pm                                           CRN 3441
Dec. 7, 8, 10:30am-2:50pm                                  $409             Oct. 25, 26, 28, 1:00pm-2:50pm                      $109.00
Personal Organization                                                       Bank Equipment
CRN 3442                                                                    CRN 3440
Oct. 13, 8:30am-2:50pm                                     $109             Nov. 1 & 2, 10:30am-2:50pm                          $139.00
Communications: Listening Skills                                            Personal Organization
CRN 3443
                                                                            CRN 3442
Oct. 20, 8:30am-2:50pm                                     $109
                                                                            Oct. 13, 8:30am-2:50pm                              $109.00
Communications: Being a Team Member
CRN 3444                                                                    Communications: Listening Skills
Oct. 27, 8:30am-2:50pm                                     $109             CRN 3443
                                                                            Oct. 20, 8:30am-2:50pm                              $109.00
Communications: Telephone Skills
CRN 3445                                                                    Communications: Being a Team Member
Nov. 3, 8:30am-2:50pm                                      $109             CRN 3444
Communications: Customer Service                                            Oct. 27, 8:30am-2:50pm                              $109.00
CRN 3446                                                                    Communications: Telephone Skills
Nov. 10, 8:30am-2:50pm                                     $109
                                                                            CRN 3445
Communications: Conflict Management                                         Nov. 3, 8:30am-2:50pm                               $109.00
CRN 3447
Nov. 17, 8:30am-2:50pm                                     $109             Communications: Customer Service
                                                                            CRN 3446
                                                                            Nov. 10, 8:30am-2:50pm                              $109.00
Customer Service Excellence in
Banking Certificate                                                         Communications: Conflict Management
                                                                            CRN 3447
This 192-hour program is designed to prepare participants to                Nov. 17, 8:30am-2:50pm                              $109.00
be gainfully employed as entry-level employees with finan-
cial institutions.                                                          Teller Training
                                                                            CRN 3449
The program curriculum focuses on a core competency skill set               Nov. 4, 8, 9, 11, 15, 16, 18, 29, 30, Dec. 2, 6,
including fundamentals of banking, teller functions, quality                8:30am-2:50pm                                      $1,099.00
customer service and sales, professional communication and
behavior, and effective use of technology.                                  Career Strategies
                                                                            CRN 3448
Register for the whole program or for one of the                            Oct. 14, Dec. 1, 9, 8:30am-2:50pm
options below. All course materials included in the                         Dec. 7 & 8, 10:30am-2:50pm                          $409.00
price. Classes meet weekdays.
                                                                            Law and Banking
Complete Banking Certificate Program                                        CRN 3450
CRN 3435                                                                    Dec. 7, 8, 8:30am-10:20am                            $79.00
Oct. 11 - Dec. 9, 8:30am-2:50pm                       $2917.00
Computer Basics for Business
CRN 3436
Oct. 11, 12, 18, 19, 21, 8:30am-10:20am                 $179.00
Keyboarding 1
CRN 3437
Oct. 11, 12, 18, 19, 21, 25, 26, 28, 10:30am-12:20pm $319.00

     Northwestern Connecticut Community College   •   Continuing & Extended Studies   •   Fall 2004
                                        Business and Workforce Development
          Northwestern Connecticut Community College and
          The Northwest Connecticut Chamber of Commerce                                              CONNECTICUT
                Present The Entrepreneurial Institute                                               ENTREPRENEURS
                                                                                                     Connecticut Small Business
        REVITALIZE YOUR BUSINESS                                                                   Development Center serving the
In response to feedback from area businesspeople, the Chamber of Commerce,                          Northwest Region with NCCC.
Northwestern Connecticut Community College and Banknorth have geared this
                                                                                                    The Connecticut Small Business
four-session Entrepreneurial Institute toward those people working in and
running established businesses. Each seminar has been integrated as part of                         Development Center (CSBDC) is
the institute as a whole, and it is strongly recommended that you participate                       part of the University of Connecticut
in all four seminars. The information covered in the marketing, finance and                         School of Business. We are the
human resources sessions is intended to be a building block for the final,                          result of a unique partnership which
double-length session on revising your business plan.                                               includes the University of Connecticut,
                                                                                                    the State of Connecticut, the United
Marketing Revisited
                                                                                                    States Small Business Administration
September 14, 2004, 7:30-9:30am            David E. Rodgers
CRN 3355                                                                                            and the private sector. Mandated
People don’t buy products or services, they buy solutions. Thriving high                            by Congress, the CSBDC is the
performance businesses know this and are constantly striving for better and                         only organization that represents
more imaginative ways to help people solve their problems and fulfill their                         this broad-based partnership to
dreams. Using the requisites of success, you will analyze your business in terms                    small businesses. Our mission is
of key marketing strategic principles.                                                              to assist in the creation and growth
David E. Rodgers is an associate professor of Accounting, Business, Management
                                                                                                    of small business in Connecticut.
and Economics at Northwestern Connecticut Community College.
                                                                                                    Through an agreement with NCCC
Enhancing Your Business’ Financial Strength                                                         we are better able to serve the
September 28, 2004, 7:30-9:30am                                                                     Northwest Region.
CRN 3380
                                                                                                    The CSBDC provides one-on-one
Sustaining business growth requires continuous attention to financial strength.
Enhanced financial resources, partnered with appropriate financial analysis                         confidential business management
and controls, will provide the continuing foundation for your business.                             counseling in all aspects of starting
Instructor TBA                                                                                      or growing a business. Our region-
                                                                                                    al offices are staffed by profession-
Recruitment, Retention and Training Issues                                                          al business counselors who provide
October 12, 2004, 7:30-9:30 am              Laurie Roy                                              counseling assistance at no charge
CRN 3381
                                                                                                    to Connecticut’s small business
To grow and sustain your business, you need the right people, in the right
positions, with the right skills. To achieve proper staffing, your business plan                    community. Although all counsel-
needs to include a strategy for finding, training, and retaining those individuals                  ing assistance is provided without
who meet your needs and will thrive in your company culture.                                        cost, an appointment is necessary.
Laurie Roy is Human Resources Manager for Howmet Castings an Alcoa business.
                                                                                                    The CSBDC also conducts small
Revise Your Business Plan                                                                           business training and educational
November 2, 2004, 7:30-11:30am                                                                      workshops throughout the State.
CRN 3382                                                                                            Topics include: business planning,
Every business plan should be revised annually. Take what you’ve learned from                       marketing, financial analysis,
the previous sessions and apply it to updating your business plan. Our instructors                  international trade, financing a
will be on hand to help with this process, as well as other professionals. Enroll                   business, and fundamentals of
in the first three sessions and get this four-hour culminating session free!
                                                                                                    planning a business. The CSBDC
All sessions are held at the offices of the Chamber of Commerce, 333                                also conducts business seminars
Kennedy Drive, Suite R101, in Torrington, CT.                                                       in Spanish to meet the needs of
                                                                                                    Connecticut’s Hispanic community.
Course fees are $20 per class for Chamber members and $30 per class for
non-members. Call the Chamber to register (860) 482-6586.                                           For further information please call
Enroll in the first three sessions and attend the fourth at no charge.                              NCCC at 860-738-6444 or email:
                         Corporate sponsor Banknorth

                                             Northwestern Connecticut Community College   •   Continuing & Extended Studies   •   Fall 2004
Course Registration Form                                                                Fall 2004

                                                      860-738-6444, 860-738-6446, or 860-738-6449
                                                                   Fax 860-738-6453
                                   Mail NCCC Continuing & Extended Studies, Park Place East, Winsted, CT 06098-1798

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                                                                                                                                   Total Payment __________________

Student Signature                                                                                                        Date

REFUND POLICY NCCC reserves the right to change instructors or to cancel or reschedule a program in the event of insufficient enrollment or unforeseen circumstances. If your
course is cancelled, you will have the option of applying your course fee to another class or you will receive a full refund. If you are unable to attend a course, you must withdraw
FIVE WORKING DAYS before the first scheduled meeting, a full refund will be processed if the request is received in writing. No refund, partial, or otherwise, will be considered
unless requested 5 working days before the class start date. Please call our office at 860-738-6446.

Payment Information
❑ Cash ❑ Check # ______________(Payable to NCCC)                      ❑ Money order # _______________
❑ Master Card/Visa # ______________________________________________ Expiration Date _______________
Signature on Card: _____________________________________________

No news is good news- if you don’t hear from us assume that you are registered and that the course(s) will proceed as scheduled.
NCCC will notify you in the event of course cancellation or overbooking.

Northwestern Connecticut Community College               •   Continuing & Extended Studies        •   Fall 2004

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