Software Quality Analyst Resume Sample by mplett


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									                                       JESSE KENDALL
 123 Elm St • Miami, FL 33183 • Home: (305) 555-5555 • Cell: (305) 444-4444 •

Highly skilled and experienced Software Quality Analyst with demonstrated success in quality
assurance, resource management, and application integration. Proven expertise and strong ability to
increase reliability, maximize productivity, and introduce system efficiencies. Track record of
achievement in managing complex projects, employee relations, and motivating others to ensure
streamlined operations, process improvement, and increased efficiency. Provide genuine commitment
to quality and customer service in a deadline-driven environment. Areas of expertise include:

  Problem Resolution                 Product Development Life Cycle            Quality Testing
  Technical Requirements             Technology Deployment                     Systems Analysis
  Project Management                 Strategic and Tactical Planning           Design Solutions

                                    PROFESSIONAL EXPERIENCE

ABC INVESTMENTS, Miami, FL                                                             20xx– Present
Sr. Software Quality Analyst / Test Release Manager (20xx – Present)
Design software testing to ensure a high-quality standard of code installed from test phase into the
production region. Provide guidance and support for the test team to establish best practices in
testing and develop industry standards. Perform auditing functions for testing; verify compliance with
SOX and SAS 70. Manage and gather requirements; write test plans/strategies, design walk-throughs,
develop test scripts/cases, execute tests, and track defects.
      Raised total testing percentage of code per release from 78% to 94%.
      Played an instrumental role in departmental pilot projects in the areas of regression testing
       and automated tool rollouts; increased code coverage by 15%, improved testing level of effort
       calculations, and brought about more comprehensive department metrics and reports.

Software Quality Analyst (20xx): Supervised, trained, and developed a team of 12 retirement plan
processors, analysts, and specialists. Oversaw the accurate, efficient processing of contributions to
individual, company, and non-profit organization retirement plans, which included a group of five
multi-million dollar school districts. Conducted hiring interviews, prepared salary reviews, and led
staff meetings.
      Served as lead on various departmental projects pertaining to overall work-flow improvements.
      Maintained a rating of ”5” (on a scale of 5) for recorded phone calls over a 12-month period.
      Nominated twice for “Employee of the Month.”

            MBA with Management in Engineering and Technology Specialization, 20xx
                                  XYZ University, Miami, FL
          Bachelor of Business Administration, Business Management Specialization, 20xx
                     Graduated with Honors, XYZ Southern University, Miami, FL

                                         TECHNICAL SKILLS
           Microsoft Office (Word, Excel, PowerPoint), MS Project, Server 2003, Windows
 Vista/XP/NT/2000/98/95, Lotus Notes, EDR 3.4, TSO, TRMS, $AVRS, Mercury Test Director, Quality
 Center, File-AID, D&B; three major credit bureaus, credit industry regulations, and GIFTSWEB EDD
                                  anti-money laundering software
Creating a Compelling Cover Letter
A powerfully written cover letter is necessary to land most interviews and ensure job search success. When an
advertised position creates a pile of 100+ resumes, it becomes the responsibility of the hiring personnel to shortlist
the applications. Resumes without cover letters are usually the first to go, followed by the ones with poorly written
cover letters. Avoid this fate by following these effective strategies:

Address your cover letter appropriately:
Be sure that you get the name of the hiring manager before sending your resume, and address the letter to that
individual. The proper greeting will be either “Dear Mr. (Smith),” or “Dear Ms. (Smith).” Avoid using Miss or Mrs.,
and do not address your letter to “Dear Sirs,” as it is considered inappropriate. If you are unsure of your contact’s
gender, address them by their first and last name, as in “Dear Pat Smith,” to avoid an embarrassing mistake. If you
don’t know the name of the hiring manager, simply use the greeting “Dear Hiring Manager,”– it’s clear, to the point,
and gender neutral.

Get to the point in your opening paragraph:
One of the most common interviewing questions employers ask is “Why should I hire you among other
candidates?” Provide an answer to that question right off the bat in your opening paragraph. This is a very
important section because it is the first thing the employer will read. It must be powerful and make an immediate
impact. Be sure sell yourself and your unique abilities. Do not use a generic opening paragraph that can apply to
any Tom, Dick or Harry.
Every line should sell you, so use aggressive language here and throughout the rest of your cover letter. For
example, instead of writing “My background is in finance management, making me well-suited for your advertised
Corporate Finance Director position.” you can write “A background in finance management and a proven record of
developing effective strategies that drive revenue, growth and shareholder value make me a strong candidate for
your advertised Corporate Finance Director position.”

Show your interest and sell your accomplishments in the body of the letter:
In this section, you need to show your interest in the job and the company. Research is a key ingredient to a
successful job search. The more you are able to demonstrate your interest and knowledge about a company, the
better your chances are to secure an interview. Get to know the company’s mission and new corporate initiatives,
and tell them how you can help them meet their objectives or resolve their problems. Praise the company for public
recognitions or recent accomplishments. The employer will surely take notice of your active interest.
Use “I” and “my” sparingly. Try not to use these words more than six times in your cover letter. You need to focus
on what you will bring to the company and how you will help them improve their profitability. Too much use of the
word “I” will also make your letter look elementary and poorly written.
For executive-level candidates and professionals with substantial achievements, a bullet point format is often the
most effective and efficient way to highlight accomplishments. If you fall into this category, be sure to keep the
bullet point statements unique and fresh. Do not copy and paste the exact same phrases from the resume as it will
make you look lazy. All sentences and achievements transferred from the resume should be rephrased.

Close your letter with a strong paragraph:
In the closing paragraph, you need to address several issues. At the very least, you need to ask for the interview
and provide contact information. This is also the ideal place to mention your salary requirements (if the employer
insists on it), or your desire to relocate.
To demonstrate your drive and interest, mention that you will call within a week to follow up. This is a great way to
ensure the resume was successfully received, and it creates an opportunity to establish a dialog. However, do not
mention this in your cover letter if you do not intend to follow up.

In summation, an aggressive and dynamic cover letter will help you stand out among the competition. Remember
that the goal is to market yourself – not to compose a dull biography.

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