SURVEILLANCE PROCEDURES

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					                   CABIN SAFETY INSPECTOR’S HANDBOOK


                  SURVEILLANCE PROCEDURES

GENERAL POLICY: THE ANNUAL WORK PROGRAM USUALLY
CONSIST OF ANNUAL, SEMI-ANNUAL, QUARTERLY AND
MONTHLY SURVEILLANCE ACTIVITIES.

SYSTEM ANALYSIS: THE ANNUAL ACTIVITIES ARE THE IN-
DEPTH INSPECTIONS AND SHOULD BE APPROACHED ON A
SYSTEM BASIS. THE EVALUATION OF THE SYSTEM SHOULD
CONSIDER:

   POLICY FORMULATION

     GENERAL POLICIES: BROAD STATEMENTS OF COMPANY
     GOALS

     MAJOR POLICIES: COMPANY DETAILED STATEMENTS OF
     INTENT

     DEPARTMENT POLICIES: OPERATING PROCEDURES

   ORGANIZATIONAL CLARIFICATION (DISTRIBUTION OF WORK
   AND RESOURCES TO ACHIEVE OBJECTIVES).

     ASSIGNMENT OF FUNCTION AND RESPONSIBILITY

     DELEGATION OF AUTHORITY

     CHANNELS FOR COORDINATION, COMMUNICATION AND
     CONTROL

     SPAN AND SCOPE OF CONTROL

     LIKE FUNCTIONS GROUPED TOGETHER

     WORKING RELATIONSHIPS

   STANDARDS OF PERFORMANCE. (RESULTS EXPECTED FROM
   RESOURCES)

     REASONABLE OBTAINABLE WORK STANDARD, QUALITY,
     QUANTITY AND TIMELINESS




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     LEVEL OF COMPLIANCE REQUIRED WITHIN INTERNAL OR
     EXTERNAL    POLICIES, RULES, REGULATIONS    AND
     ESTABLISHED PROCEDURES

     FREQUENCY, TIME AND COST OF DEVIATION FROM NORM,
     STANDARD OR COMMON PRACTICE

     FREQUENCY OF ACCIDENTS, VIOLATIONS AND INCIDENTS

     ADEQUACY OF RECORDS, REPORTS AND OTHER
     CONTROL MEASURES

     SUITABILITY OF COORDINATION AND COMMUNICATION


   INDIVIDUAL ANALYSIS (PERSONNEL SYSTEMS)

     POSITION REQUIREMENTS, TASKS, TOOLS AND EQUIPMENT

     EMPLOYEE SPECIFICATIONS: KNOWLEDGE, SKILLS AND
     EXPERIENCE

     RECRUITING: INTERVIEWS, TESTING, AND PLACEMENT

     LABOR RELATIONS

     EMPLOYEE TURNOVER

   HELP AND INFORMATION NEEDED

     TOOLS AND EQUIPMENT

     INSTRUCTION CARDS

     PHYSICAL FACILITIES

     SYSTEMATIC EDUCATION AND TRAINING FOR THE TASKS
     OF THE POSITION

     INFORMATION SYSTEM


   SOURCES OF HELP AND INFORMATION

     POLICY, ORGANIZATION AND PROCEDURE MANUALS

     STAFF ASSISTANCE




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     MANUFACTURERS MANUALS

     TRAINING CENTERS

     RECORDS AND REPORTS

TIME SCHEDULES

     WORK SCHEDULES

     TARGET DATES

     ACTUAL VERSUS STANDARD TIME

PROCEDURE ANALYSIS: THE FOLLOWING STEPS SHOULD BE
UTILIZED IN ANALYZING A PROCEDURE:

       SELECT THE PROCEDURE TO BE ANALYZED

       BREAK THE PROCEDURE DOWN INTO ITS CHRONOLOGICAL
       IN ORDER OF TIME AND SEQUENTIAL TASKS OR STEPS

       SELECT PRINCIPLES AND RULES THAT ARE APPLICABLE

       ASK QUESTIONS ABOUT EACH STEPS AND NOTE ANY
       DEFECTS EITHER AS TO PRINCIPLE, RULE OR REGULATION

       DETERMINE FREQUENCY, TIME AND RESULTS OF DEFECTS

       VERIFY DEFECTS

       DETERMINE CAUSES FOR DEFECTS

       MAKE RECOMMENDATION TO CORRECT DEFICIENCY

       MEASURE RESULTS


THE SEMI-ANNUAL, QUARTERLY AND MONTHLY SURVEILLANCE
ACTIVITIES ARE THE INSPECTION RESULTS OF THE BASIC
SYSTEM. THERE RESULTS MAYBE SATISFACTORY OR
UNSATISFACTORY. UNSATISFACTORY CONDITIONS DISCOVERED
DURING THESE SURVEILLANCE ACTIVITIES MUST BE ANALYZED
FROM A SYSTEMIC APPROACH TO DETERMINE THE CAUSAL
FACTOR.




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JOB FUNCTIONS: THE FOLLOWING PROCEDURES ARE THE
RECOMMENDED METHODS FOR ACCOMPLISHING THE SPECIFIC
SURVEILLANCE FUNCTIONS:


MAIN/SUB-BASE INSPECTIONS: A BASE INSPECTION IS AN
IMPORTANT SURVEILLANCE FUNCTION WHICH PROVIDES
THE CAA WITH A COMPREHENSIVE REVIEW OF ALL OF AN
OPERATOR'S ACTIVITIES. WHEN POSSIBLE, MAINTENANCE,
AVIONICS AND OPERATIONS INSPECTOR SHOULD JOINTLY
CONDUCT BASE INSPECTIONS. OPERATORS MUST MEET THE
SAME MINIMUM REQUIREMENTS DURING BASE INSPECTIONS
AS THEY DO FOR ORIGINAL CERTIFICATION. THE STRATEGY
USED FOR ACCOMPLISHING THE INSPECTION DEPENDS ON
THE SIZE AND COMPLEXITY OF THE OPERATOR. TO
COMPLETE A BASE INSPECTION, INSPECTORS SHOULD
EXAMINE AS A MINIMUM, THE ITEMS THAT FOLLOWS:

     * PLANNING A BASE INSPECTION

                  REVIEW OPERATOR OFFICE FILE FOR, CURRENT
                  AND APPROPRIATE OPERATING CERTIFICATE

                  GENERAL CORRESPONDENCE FOR OPEN ITEMS

                  PREVIOUS INSPECTIONS AND PROFICIENCY CHECK
                  RECORDS FOR POSSIBLE PROBLEM AREAS

                  ACCIDENT HISTORY AND VIOLATION HISTORY

                  REVIEW APPLICABLE      MANUALS         FOR   LATEST
                  REVISION

       * NOTIFICATION OF INSPECTION

                  NOTIFY OF THE OPERATOR IN WRITING                TO
                  ARRANGE A TIME FOR THE INSPECTION

       * CONDUCT OF INSPECTION

                  EXAMINE         OPERATOR'S             OPERATIONS
                  SPECIFICATIONS FOR CURRENCY

                  REVIEW   OPERATOR'S        REGULATIONS          FOR
                  CURRENCY




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       CONDUCT THE INSPECTION (CONT'D)


                  RECORDS:


                     TRIP RECORDS
                     FLIGHT/DUTY/REST
                     TRAINING
                     AIRMAN


                  TRAINING PROGRAMS AND FACILITIES


                  ASSURE OPERATOR CONDUCTS BUSINESS IN
                  ACCORDANCE     WITH  THE    CURRENT
                  ORGANIZATIONAL CHART




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                  INTENTIONALLY LEFT BLANK




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