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Is zero downtime achievable?

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This New Frontiers paper provides a glimpse into the future, when the ability of airlines and airports to support an ‘always-on’ environment will be critical. Every day we see more technology being put in front of passengers and employees while some airlines are building their whole business model around e-commerce. Continuous availability of IT infrastructure should therefore be seen as an essential component of business continuity plans. Ultimately, the aim must be for zero downtime.

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