M D Anderson IS Technology Standards M D Anderson IS Technology Standards This document presents

					                                                                                              M.D. Anderson IS Technology Standards


M.D. Anderson IS Technology Standards

This document presents current hardware and software standards defined at M.D. Anderson, and
lists some products that are currently prohibited from use at the institution. To be added to this
list, any hardware or software items or types must first be evaluated and certified by the
Integrated Desktop Services Technology Architecture Team.

For more information about information systems technology standards, contact the Office of the
CIO at 713-745-7960.

Contents
Standard desktop computer software .............................................................................................. 2
Workstation management tools....................................................................................................... 4
Preferred software........................................................................................................................... 4
Standard personal-computer hardware ........................................................................................... 5
Standard network/server software................................................................................................... 6
Standard network/server hardware ................................................................................................. 7
Web standards................................................................................................................................. 7
Database standards.......................................................................................................................... 8
Pager systems.................................................................................................................................. 8
Products prohibited from use .......................................................................................................... 8




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                                                             M.D. Anderson IS Technology Standards

Standard desktop computer software
                                      Windows                             Macintosh
desktop operating system   •   Microsoft Windows 2000         Macintosh OS X, versions:
                               Service Pack 4                 • 10.2
                           •   Microsoft Windows XP           • 10.3 (Panther)
                               Service Pack 2                 • 10.4 (Tiger) (on G5 only)

                                                              Note: Support for Macs with Intel
                                                              processors is expected to begin in
                                                              Sept. 2006.
antivirus software         Trend Micro OfficeScan             McAfee Virex 7.7
                           Corporate Edition version 7.3,
                           Engine 8.000.1001
4INFO Helper (displays     4INFO Helper 1.06                  4INFO Helper 1.02
system and network
information often needed
during support calls)
email/calendar/database-   Lotus Notes R5, versions 5.0.11    Lotus Notes R6, versions 6.0.x
collaboration software     and 5.0.13                         and 6.5
client
web browser                Microsoft Internet Explorer        •   Apple Safari 2.0.3, Build
                           6.0.2800 Service Pack 1,               417.8
                           including:                         •   Mozilla Firefox 1.0.1
                           • ClinicStation 2.9 Build 3353
                           • Macromedia Flash Player          Both Safari and Firefox include:
                               8.0.22.0                       • Macromedia Flash Player
                           • Macromedia Shockwave             • Macromedia Shockwave
                               Player 10.0.1.11                  Player
                                                              • Apple QuickTime
                                                              • Windows Media Player.
PDF reader/printer         Adobe Acrobat Reader 7.x           Adobe Acrobat Reader 7.x
network operating system   Novell Client 4.90 SP2, ACU        Prosoft NetWare Client:
client                     7.0                                • Panther (OS 10.3): version
                                                                 1.2.3
                                                              • Tiger (OS 10.4): version
                                                                 1.3.2




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                                                                    M.D. Anderson IS Technology Standards

office productivity tools   •    for Windows 2000:                   •    Microsoft Office X or
                                 Microsoft Office 2000 SR1                Office 2004, including:
                                 Service Pack 3, including:               o Word
                                 o Word                                   o Excel
                                 o Excel                                  o PowerPoint
                                 o PowerPoint                             o Entourage (email,
                                 o Access                                     project/personal-
                            •    For Windows XP: Microsoft                    information
                                 Office 2003 Professional                     management tools)
                                 Service Pack 2, including:          •    OmniGraffle 4.1.1
                                 o Word                                   (flowcharting tool)
                                 o Excel                             •    OmniOutliner 3.0.1
                                 o PowerPoint
                                 o Access                            Note: Office 2004 is required for OS
                                                                     X 10.4 (Tiger).
                                 o Publisher
                                 o InfoPath

                            Note: Microsoft Visio 2003 is
                            preferred software; see next section.
data compression            NA                                       StuffIt 10.0
terminal emulation          •    University of Massachusetts         Brown University tn3270 X
                                 QWS3270
                            •    NetManage OnNet
                            •    PDMS
MDA-TV video streaming      IP/TV 3.4.20.0                           Mac TV 1.3.2
remote desktop connection, Citrix ICA Web Client                     Citrix 7.0
cross-platform access      6.30.1050.0
DWF design viewer           Autodesk DWF Viewer 6.0                  NA
digital magazine reader     NA                                       Zinio 1.4.8




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                                                                           M.D. Anderson IS Technology Standards

Workstation management tools
                                               Windows                                  Macintosh
•   patch management              •   Altiris Client Management             •    Altiris Client Management
•   software delivery                 Suite 6.x                                  Suite 6.x
                                  •   Novell ZENworks 7                     •    FileWave 2.0.2
software and hardware             Altiris Service & Asset                   Altiris Service & Asset
inventory and reporting           Management Suite 6.x                      Management Suite 6.x
remote control                    Altiris Carbon Copy Solution              Netopia Timbuktu 8.5
                                  6.x

Note: Use of ZENworks and FileWave is being phased out as Altiris is implemented.

Preferred software
Preferred software consists of applications not included in the standard-software list above, but
identified as useful for particular business-related purposes.

                                               Windows                                  Macintosh
image editing                     Adobe Photoshop CS2                       Adobe Photoshop CS2
cross-platform document           Adobe Acrobat Professional 7              Adobe Acrobat Professional 7
creation
database development              FileMaker Pro 7                           •    FileMaker Pro 7 Developer
                                                                            •    FileMaker Pro 8 Advanced
                                  Note: The following are being tested
                                  and will become available as preferred    •    FileMaker Server 8
                                  software in summer 2006.                  •    FileMaker Server 8
                                  • FileMaker Pro 8                              Advanced
                                  • FileMaker Pro 8 Advanced
                                  • FileMaker Server 8
                                  • FileMaker Server 8 Advanced
desktop publishing, print         •   Adobe InDesign CS2                    •    Adobe InDesign CS2
layout                            •   Adobe PageMaker 7                     •    Adobe PageMaker 7.1
graphic design                    •   Adobe Illustrator CS2                 •    Adobe Illustrator CS2
                                  •   CorelDraw Graphics Suite              •    CorelDraw Graphics Suite
                                      11                                         11
Internet/networking tools         •   Adobe GoLive CS2                      Adobe GoLive CS2
                                  •   Microsoft FrontPage 2003
off-site/remote access            •   Nortel VPN Client                     Nortel/Netlock-Technologies
                                  •   Fiberlink Global Remote               Contivity VPN client 3.3
Lotus Notes solution for          CommonTime mNotes 4.0 or                  NA
mobile devices                    higher



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                                                              M.D. Anderson IS Technology Standards

OS emulation                 NA                                Microsoft Virtual PC 7 (on G5
                                                               only)
productivity suite           WordPerfect Office 11             NA
flowcharting                 Microsoft Visio 2003              NA (Omnigraffle 4.1.1 is
                                                               standard software for Macintosh
                                                               and is on the standard image)
project management           Microsoft Project 2003            NA (Microsoft Entourage,
                                                               which is standard software for
                                                               Macintosh and is on the
                                                               standard image, includes some
                                                               project-management
                                                               functionality)
research tools               •    Thomson ResearchSoft         Thomson ResearchSoft
                                  EndNote X                    EndNote X
                             •    Thomson ResearchSoft
                                  Reference Manager 10
science/research software    DNAStar LaserGene 5               DNAStar LaserGene 6, 7
statistical tools            •    SPSS 12                      •    SPSS 11.4
                             •    SPSS Data Entry Builder 4    •    StatSoft Statistica 4.1
                             •    SPSS Data Entry Station 4
                             •    SPSS SamplePower 2
                             •    StatSoft Statistica 6.1
system utilities             NA                                NA
fax management               Symantec WinFax Pro 10            NA

Standard personal-computer hardware
Note: The IS Division recognizes that the PC hardware standards listed below are inadequate for
certain users' computing requirements. Examples include users who run AutoCAD, use video-
editing software, or require a workstation with exceptionally high multitasking capability.

Dell's "Precision" line of workstations
(http://www.dell.com/content/products/compare.aspx/precn?c=us&cs=555&l=en&s=biz) is
designed to meet the needs of such users. The Integrated Desktop Services Technology
Architecture team will work with customers who require above-standard levels of computing
power and features, to select the model(s) that will meet their needs.

desktop computers            •    Windows:
                                  o minimum: 1.8-GHz processor, 1 GB RAM
                                  o advanced-needs users: 3.0-GHz processor, 2 GB RAM
                             •    Macintosh: G5 with dual processors and minimum 1 GB RAM



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                                                               M.D. Anderson IS Technology Standards

notebook computers          •   Windows: Pentium M processor, minimum 1 GB RAM
                            •   Macintosh:
                                o Powerbook G4 with minimum 1 GB RAM
                                o iBook with minimum 1 GB RAM
tablets                     •   tablet:
                                o HP Compaq tc4200
                                o Toshiba Portege M205
                            •   slate: Fujitsu ST5000 series
PC access control           RF IDeas Proximity devices
monitors                    •   Windows: 17" LCD
                            •   Macintosh: 17" LCD with DVI cable
personal printers           HP LaserJet 1320
scanners                    HP 9100 and 9200
handheld computers          any unit running Palm OS or Windows CE
LCD projectors              HP V6210

Standard network/server software
network operating systems   •   Mac OS X Server
                            •   Windows 2003 Server
                            •   Novell NetWare 6.5
network protocols           •   TCP/IP
                            •   LDAP
                            •   Leap
directory services          Novell eDirectory, Microsoft ADS
antivirus software          Trend Micro ServerProtect, Normal Server 5.58 Build 1153
                            • Windows: Engine 8
                            • NetWare: Engine 8.1
patch management            Altiris Server Management Suite 6.x
software and hardware       BindView NETinventory
inventory and reporting
email/calendar/database-    •   Windows: Lotus Domino 5.011, 5.013
collaboration software      •   Macintosh: Lotus Domino 6.02
thin client                 Citrix MetaFrame XP Presentation Server, Feature Release 3




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                                                           M.D. Anderson IS Technology Standards

Standard network/server hardware

network printers          all HP LaserJets
servers                   please refer to:
                          http://inside.mdanderson.org/departments/datacenterops/pdf/dcops
                          serverhwstandards.pdf
switches                  Cisco Catalyst 2900, 4500, and 6500 series
routers                   Cisco 2500, 2600, 7200 series
wireless LAN              any wireless card that supports Leap (Cisco is preferred)

Web standards
Web server software       •   Microsoft IIS
                          •   Oracle 9iAS, 10gAS
                          •   SunONE Java Web Server
                          •   Apache
                          •   Macromedia JRUN
                          •   Macromedia ColdFusion Server (MX and 7)
Web development structure •   J2EE
                          •   XML
                          •   ASP
                          •   .Net
                          •   Macromedia ColdFusion
                          •   Web Services
                          •   WebObjects
                          •   cascading style sheets
Web development           •   Java
languages                 •   Javascript
                          •   Visual Basic
                          •   Macromedia ColdFusion
                          •   Perl (server application support background processing)
                          •   C++ (support selected external application interfaces)
                          •   PHP




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                                                                  M.D. Anderson IS Technology Standards

Web content development        •   Visual Studio
                               •   Jdeveloper
                               •   Macromedia Dreamweaver MX (2004)
                               •   Xcode
                               •   Eclipse
                               •   BBEdit
Web content management         Macromedia Spectra

Database standards

relational database            •   Oracle 9i, 10gR2
                               •   Microsoft SQL Server 2000, 2005
multidimensional database      none
database query/reporting       Crystal Reports
tools
business intelligence tools    none

Pager systems
Arch Communications paging systems and devices. Devices include:
• Arch Elite Text message pager
• Arch Motorola T900 two-way pager (with appropriate justification)
• Arch Motorola Timeport (with appropriate justification)

Products prohibited from use
Use of the products and product categories listed below is prohibited at the institution due to
potential risks to the computing environment. It is important to note that this list is not complete;
the Information Services division identifies such products on an ongoing basis. For more
information on prohibited IS technology products, contact the Information Security department
at 713-745-9000.

•   Peer-to-peer file sharing tools, such as Napster, BearShare, Kazaa, Morpheus, GoToMyPC,
    Gnutella, etc.
•   “Sniffer” tools (except by the Network Services department)
•   Hardware/software tools used to obtain unauthorized access to any application, database,
    server, etc.
•   Security tools purchased by a department that have not been reviewed by Information
    Security for acceptability prior to purchase and/or installation
•   Any remote-control tools other than those listed in this document.




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