Achieving Success with Portal-based
Rapid eLearning using SCORM 2004
Timothy J. Potter
Wheat Ridge, Colorado
– Rapid eLearning delivered through a portal can help infuse
learning activities into the daily working environment of
employees to achieve better training results.
• What is rapid eLearning?
• Why “Portal-based”?
• Where does SCORM 2004 fit in?
– Much interest surrounding training approaches like rapid
eLearning that are better aligned with organizational training
goals for enhancing worker productivity.
– Employees have many short opportunities during the day to
do a little bit of learning (Tom King, Plugfest 8).
– knowledgeWorks LMS 1.3 + Portlets (demo)
What is Rapid eLearning?
• Smaller than courseware, developed faster than
courseware, and is typically more time-sensitive than
courseware; extends beyond the training department
• Two ways to look at what rapid eLearning means:
– Content creation viewpoint
• Lowering the barriers to authoring instructionally sound learning
content to enable subject matter experts (SME) to directly
contribute to the training process, frequently.
– Example: Macromedia Breeze
– Delivery and tracking viewpoint
• Delivering the learning content that is just-in-time, just-right,
and just-enough to workers, frequently.
• 4 Categories of eLearning
– Broadcast of new information (rapid eLearning)
– Important knowledge transfer (rapid eLearning)
– Developing new skills (rapid eLearning & courseware)
– Creating certified competencies (courseware)
• Bersin & Associates, July 2003 Whitepaper
– Key is to allow those closest to an organization’s training
outages, such as a sales manager, to directly contribute to
the learning content creation process.
– Out-of-scope for this presentation
– Will be addressed at length in this presentation
• Content Management
– With rapid eLearning, the goal is to have more contributors
involved across all levels of an organization. With more
contributors, you need a system to manage the content.
• Asset management for reuse
• Metadata management
• Learning content package management
– Out-of-scope for this presentation
Rapid eLearning Delivery
The traditional LMS environment is not well-suited for
rapid eLearning delivery!
– Gains on the authoring side will be diminished if learners
need to stop what they are doing, login to the LMS, and take
some rapid learning; actually more of a distraction because
of the short duration of the rapid learning event.
The premise of rapid eLearning is to give workers
relevant, timely, applicable training when it is needed.
– Workers don’t do “work” in an LMS
There is an IT system where workers (and partners and
customers) are doing more and more “work”. The Portal
– Trends in enterprise IT indicate that the Enterprise Portal is
becoming the central gateway to data and applications where
people do real work … not just view weather and search for
phone numbers anymore
– See Process Portals literature from BEA, Real-time Enterprise
literature from Vignette, and People centric literature from
Portal-based Rapid eLearning
• So the evolution that many workers, partners, and
customers are actually doing “work” in the portal makes
the portal a powerful platform for rapid eLearning.
• With the portal, you can deliver just-enough, just-in-time, and
just-for-me learning content throughout the day to help
employees learn more, more often.
• But, portal-based rapid eLearning introduces new
integration challenges …
– Integration of personalization services with learner profile
– Integration of HR and competency management systems
– Integration of document and content management system for
access to learning content and related learning resources
– Integration of portal and eLearning launcher and tracker
Enter SCORM 2004 …
SCORM 2004 is the integration “glue”
SCORM 2004 is the integration “glue”
• eLearning is becoming more integrated into enterprise IT;
especially with portal-based RL
– SCORM 2004 is foundation for integrating numerous systems.
– SCORM 1.3 CAM for packaging learning content into
something a CMS or LMS can work with.
– SCORM 1.3 LOM for classifying learning content to power
– SCORM 1.3 CAM for importing learning content
– SCORM 1.3 RTE for tracking learners
– SCORM 1.3 SN for keeping training focused, relevant, and
personalized … more on this …
SCORM 2004 Highlights
• Allows smaller grained content objects and significant
flexibility in content sequencing. These changes allow
course/instructional designers to incorporate sequencing
that will adapt to meet individual learners’ needs,
improving the instructional value and time efficiency of
• Enables content objects to be tracked by objectives.
Learning objects can now be linked to an organization’s
education and competency objectives to meet
organizational training goals.
• Enables cost-effective and fast integration of
content. Conformance with SCORM 2004 removes the
content integration challenges plaguing most eLearning
• knowledgeWorks LMS 1.3 (released Feb. 2, 2005)
– SCORM 1.2 certified (LMS-RTE3: highest level of
conformance to SCORM 1.2)
– First SCORM 2004 certified LMS!
• Rapid Learning Event Portlets
– Q1 2005
• Macromedia Flex-based UI
– Template approach to allow customization; many ways to approach
delivery in portal e.g. LOB du jour, Help Desk Top 10 …
• JSR-168 compliant Portlets; deploy to many Portals, e.g. Liferay,
JBoss, Plumtree, Vignette, WebSphere, and BEA WebLogic.
– Q2 2005
• Additional UI for “best practices” discovered by partners and
Version 1 customers
• WSRP compliant Portlets
LOB du jour Demonstration Scenario
• Learning object of the day in Sales Portal
– A recipe for getting employees to learn more, more often by
offering short, frequent training opportunities in the portal.
– LOB du jour works because is puts training decisions in the
hands of managers that are closest to the training outages
and allows them to direct a continuous flow of training
• Sales manager view
– Use Scheduler portlet to create (or contribute to) rapid
learning events for sales team and then schedule them for
delivery to team members when most appropriate.
– Use Training Reports portlet to view simple team training
reports to gain insights into team training outages.
• Sales team member view
– Use LOB du jour portlet to access learning object of the day
assigned by manager.
– Use LOB du jour portlet to access learning resources and
keep notes about training for reference.
LOB du jour Demonstration (LIVE)
What about my current LMS?
• Rapid eLearning in Portal is complementary to
existing training applications and LMS.
– Courseware and classroom training not going away
– More advanced reporting in LMS than should be
provided in Portlets
• SCORM RTE data model (CMI) is common
denominator between knowledgeWorks LMS and
any other SCORM compliant LMS.
– Can use knowledgeWorks LMS + Portlets for rapid
eLearning solution and keep your existing LMS for
other eLearning needs.
Wrap up and Q & A
• Where to go for more information:
– Come see knowledgeWorks LMS in action in the Plug-n-
– Go to www.techniques.org and use our eLearning
Solution Assistant to register for a free evaluation
license of knowledgeWorks LMS 1.3 … we promise you
will be up and running in 5 minutes or less ;-)
– Contact Ryan Gilmer at email@example.com or 720-
898-8577 to discuss your eLearning needs.
• NOTE: We’re looking for BETA customers for our Q1 rapid
learning portlets offering.
• Q & A?