Microsoft Online Services
Per Hedberg, Produktmarknadschef
Peter Glas, Teknisk Specialist
Agenda
• Introduktion till Online Services
• Affärsmöjligheter för partner
• Partnermodellen
• Teknisk introduktion
• Köpprocessen
• Licensiering
• Lanseringsaktiviteter
• Utbildningar och resurser
• Hur man blir en Online Services Partner
Best of both worlds
User in control
Deployment choices for IT
+
Extending tools and platform to cloud
Experience across multiple devices
Best-in-class SLAs and IT governance
The Move is On
Apple iTunes, iPhone SDK
Desktop
Adobe AIR
Software
Quicken Online
SAP Business ByDesign
Enterprise IBM Blue Cloud, Lotus Bluehouse
Software Siebel CRM OnDemand
Sun Hydrazine
Consumer
Google Gears, Earth, Picasa
Web Yahoo! IM, Konfabulator widgets
eBay Turbo Lister, Outlook AddIn
Salesforce Offline Edition, Mobile
Pure-Play NetSuite Office integration
SaaS
Zoho CRM Outlook Edition
Microsoft Online Services
Enterprise class software delivered via subscription
services hosted by Microsoft and sold with partners
Lanseras den 17 mars i Sverige
Introducing Azure™
An internet-scale cloud services platform hosted in Microsoft data centers, which provides an
operating system and a set of developer services that can be used individually or together.
™
6
Customer Value
Business Productivity Online Suite
• Anywhere access*—desktop, mobile, Web
• Seamless user experience across workloads
• Team collaboration and conferencing
• Real-time communication
• Always up-to-date technology
• Lower rollout and run rate cost
• Improved agility and resource utilization
• Active Directory® synchronization
• Data hygiene supported by multi-layered
antivirus and spam filtering
• Highly secure data access for users via HTTPS
• Geo-redundant data center architecture with
Cyber-trust and SAS70 compliance
* Where Internet connectivity available
Integrated Capabilities
Communicate and collaborate seamlessly across applications
and devices
E-mail
Instant Messaging Web Conferencing
Document Sharing Presence
Calendaring Work Flow Mobility Offline Access Archiving
Ease of Use
Unified access point for all Online services
Trial and Buy Single Sign On
User Management IT Pro End User Application Access
Settings SharePoint Links
Support Downloads
Tools Password Reset
Subscription Service Rich Client
Web Access
and Trial Administration Access
Flexible Deployment Choices
Giving IT the flexibility to choose Online
deployment by geography, workload or roles
Secure, Encrypt & Retain Messages
Protect from spam and malware, satisfy retention
requirements and encrypt data to preserve confidentiality
INTERNET
SPAM
(Optional)
(Optional)
Highly Secured Datacenters
Delivering highly secure, private, and reliable computing
experiences based on sound business practices
Filtering Routers
• Geo-redundant datacenters Firewalls
Intrusion Detection System
• N+1 architecture System Level Security
• 9 layers data security Application Authentication
• CyberTrust certified Application Level Counter-measures
Virus Scanning
• Secure access via SSL Separate Data Networks
• ITIL/MOF operational practices Authentication to Data
• 24x7x365 support
• Backed by 99.9% uptime SLA
Flexible Deployment Choices Branch Office
Giving IT the flexibility to choose Online deployment
by geography, workload or roles
HQ
Standard and Dedicated Versions
• Multiple customers, one architecture • Single customer per architecture
• Customer needs rapid deployment • Businesses greater than 5,000 seats
• No seat limit • Optimize for 20,000+
• Cost efficiency a key focus • Customer needs most server features
Exchange Offering Details Current Feature
Future Release
Features Deskless1 Standard Dedicated Features Deskless1 Standard Dedicated
Default Mailbox Size 100MB 5GB 5GB Outlook Web Access OWA Light
Client & Mobility
Larger Size Mailbox Available Outlook Anywhere
Shared Contacts, Tasks Outlook 2007 Support
Message Attachment Outlook 2003 Support
General
Deleted Item Retention Entourage Support 3
Conference Room Firefox /Safari Web Browser 4
99.9% Uptime SLA Windows Mobile 6 Devices
24x7 Web/Phone IT Pro Support Active Sync 12 Devices
Geo Redundancy Data Protection BlackBerry Devices5
Public Folder
AD Credential Synchronization
Coexistence
Anti Virus/Anti SPAM AD/GAL Synchronization
Rights Management Service 2
Compliance
On-Premise Exchange Free/Busy
Security &
Mail Encryption (Optional)
E-Discovery Archive (Optional) On-Premise Notes Free/Busy
Personal Archive (Optional)
Messaging Records Management Exchange 2000, 2003, 2007
Migration
Exchange 5.5
Notes/Domino
MAPI
Extensibility
GroupWise
Exchange WebDAV
POP3/IMAP
SMTP Relay
Exchange Web Services
POP3/IMAP4 Customer Portal
Administration Center
Portal
Online
Outbound Fax Company Portal
UM &
Sign On Client
Fax
Voicemail Integration
Outlook Voice Access
3 Free/Busy and GAL is not supported on Entourage
4 Only OWA Light is supported on Firefox and Safari browser
5 Standard only provide BIS support; Dedicated provide basis
1 Deskless available in both standard and dedicated versions
2 Can integrate with on site deployment of Rights Management Service Blackberry support (mail, calendar, contacts, GAL)
SharePoint Offering Details (1) Current Feature
Future Release
Features Standard Dedicated Features Standard Dedicated
Collaboration Site Templates 2
Client Integration
Meeting Site Templates 3
SharePoint Designer
Surveys RSS Content Syndication
Audience Targeting
Collaboration
People and Group
Sync with Outlook Site Manager
Email Alerts & Notifications Site Documentation Aggregation
Issue Tracking Portal Site Templates
Portal
Document Collaboration User Profile Import
Presence Privacy and Security
Social Networking Audience Targeting
Mail Enabled List My Sites; Site Directory
Colleagues and Memberships
Document Info Panel/Action Bar
Document Roll-up Web Part
Content Authoring
Mobile Device Support
Master Pages, Layouts, Controls
Backup and Restore SP Designer
Retention and Audit Policies 4
Aggregate Web Parts
Three State Workflow
Content Management
State Variations Search (UI, relevance, security)
High Fidelity Web Site/Branding Cross Site Collection Search
Search
Slide Library Enterprise Content Sources
WYSIWYG Content Editor People Search
Content Staging, Publishing, Dploy Search Federation
IRM Integration Business Data Search
Std Business Doc Workflows Form Libraries
Std Enterprise Site Templates Custom Non-Code Workflows
Forms
Std Publishing Site Templates MOSS Out of Box Workflows
Records Repository and Legal Hold Browser Based Forms
Email Content as Records Custom Code Workflows
VSTF Integration
3 Standard does not include Blank Meeting, Decision Meeting, Social Meeting, Multipage Meeting
1 Deskless available in both standard and dedicated versions Workspace
2 Standard does not include My Site Host, News Home Template, 4 Standard does not include logging of all actions on sites, content, and workflows, audit log reporting
Internet Presence Web Site
SharePoint Offering Details (2)
Features Standard Dedicated Current Feature
BI Dashboard Future Release
KPI and Filtering Web Parts
Intelligence
Report Center Templates
Business
Excel Services
Data Connection Libraries
Business Data Catalog
Business Data Web Parts
Performance Point Integration
99.9% Uptime SLA
24x7 Web/Phone IT Pro Support
Geo Redundancy Data Protection
Multiple Site Collections Support
Service Specific
Vanity Domains
250MB/User Storage
Authenticated Access
30 Days Backup & Restore
WAN Acceleration
Pre-Production Environment
Partner Access
Anonymous Access
Data Center Locations
Netherlands China
Illinois
Ireland
Japan
Washington
Virginia India
Singapore
California
Texas Puerto Rico
Current Online locations
Proposed future Online locations
Other Microsoft locations
Roadmap
• Standard US • International Available • Wave 14 Updates
• Dedicated Worldwide • Deskless Worker
• Standard US • International Available • Wave 14 Updates
• Dedicated Worldwide • Deskless Worker
• Standard Beta • Standard GA • Wave 14 Updates
• International Available
• Standard and Pro • Wave 14 Updates
• Service Update
• International Available
• Single Sign On • Directory Service Enhancements • Service Update
• Forefront Integration • Forefront Reporting Integration
• Next Generation Archive
Partnermöjligheter
Your Path to
Services Revenue
Partner Opportunity
New Business, More Customers, Faster
Expand New Sales: 70% of sales to be new customer deals
Reach New Segments: Expand to SMB, retail, manufacturing or public sector
New Scenarios: deskless users, branch office, mobility
Sell and get Partner Fees
Grow New Services: SharePoint consulting, online migration and integration
Revenue Annuity Revenues: 50% revenues to be recurring
Increase sales and deployment capacity
Increase
Scale to multiple customers remotely
Velocity
Increase margins by increasing managed services attach rates
Source: MDC/MRM-Partner Opportunity Study 2007
Partnermodellen
To Sign Up:
Active MSPP membership
Accept the Microsoft Online Service Partner Agreement (on MSPP)
Completed online training and assessment
To Get Paid:
Completed Tax Filing Requirements (e.g. US W-9)
Opted into the directory listing on MSPP
Customer designate their POR during their purchase on Microsoft Online Customer Portal or
within 90 days of purchase date
Microsoft Partner Customer
Billing
EA has a different partner fee model
ESA partner will receive standard ESA
fees for BPOS
No POR - No partner receives 12/6
partner fees
Longer term, model will change to reflect
standard POR model
Scenario 1 : Partner A supports the product and remain POR
12% Transaction
Fee
6% Residual Fee
(accrue monthly)
All Payment are
issued quarterly
Q1 Q2 Q3 Q4
Scenario 2 : Customer designates POR 90+ days after purchase of
product
12% Transaction
Fee
6% Residual Fee
(accrue monthly)
All Payment are
issued quarterly
Q1 Q2 Q3 Q4
Scenario 3 : Customer designates POR 60 after purchase of
product
12% Transaction
Fee
6% Residual Fee
(accrue monthly)
All Payment are
issued quarterly
Q1 Q2 Q3 Q4
Scenario 4 : Customer changes POR for product from Partner A to
Partner B.
12% Transaction
Partner A
Fee
6% Residual Fee
(accrue monthly)
12% Transaction
Partner B
Fee
6% Residual Fee
(accrue monthly)
All Payment are
issued quarterly
Q1 Q2 Q3 Q4
Fees accrue monthly
Quarterly statement/payment
Deadline for Microsoft FY Quarter Payment
Eligibility FY09: 12/23/08, 3/25/09, 6/24/09
Payments delivered within 30 days of the first
day of new quarter
Scenario 1 : Customer purchases at the beginning of the quarter
1/1/09 3/26/09 4/26/09 6/24/09 7/24/09
Customer Beginning of Beginning of
Purchase Microsoft Q3 Microsoft Q4
BPOS
First Second
Payment Payment
First Payment Second Payment
Customer Purchase
€100 * 12% * 3 = €36 €100 * 12% * 3 = €36
€100 monthly bill
€100 * 6% * 3 = €18 €100 * 6% * 3 = €18
Total: €54 Total: €54