Centerstone Software

Document Sample
Centerstone Software Powered By Docstoc
Software as a Service
          Ross Leibowitz
          President and CTO
   Manhattan Software, North America
           16 October 2007
     Software as a Service
 “the tsunami of outsourced IT”*
Actually, it is not usually considered
an IT project at all, but a ‘local
business inititative.’**

                           *NetSuite   **Gartner

   Introduction: SaaS Experience
   The Evolution of Deployment Technology
   Definition of SaaS
   The Market
   Key Areas to Consider: Cost, Security & Customization
   Why Consider Saas for Property Management?
   Case Studies
   Conclusion: Value Comparison
   Are you ready for SaaS?


 Over 9 years designing, developing and implementing SaaS
  solutions for Property and Facilities Management.

 Implementation of 80+ SaaS clients

 Use other vendors SaaS products
               Evolution of Deployment Technology

On-Premise   ASP          Next
               Evolution of Deployment Technology


On-Premise   ASP          SaaS
                                            Definition: SaaS

 Software-as-a-Service
 Hosted software based on a single set of common code and
  data definitions that are deployed in a one-to-many model by
  all contracted customers at any time
 Hosted software sold on a pay-for-use or subscription based
  on usage metrics (instead of a perpetual license)
 “Pay as you go” operational expenses rather than a capital
 Highly responsive and scalable (upwards and downwards)
  solutions that cover entire business processes
 User access to the application is over the Internet
 Flexible and customizable solutions
 The applications are muti-tenant and Web-native
 The management, support, and upgrading of the software
  and the infrastructure that support it is the responsibility of
  the solution provider
                                             SaaS Market

2000-03: SaaS becomes viable delivery model
2006:    90% SaaS deployments for departmental use

Predictions (Gartner unless otherwise noted):
2006-09: SaaS will grow 7 Xs faster than on-premise software
2008-10: SaaS will grow 5-10%
2009:    more than 50% of new biz software vendors will use SaaS
2007:    revenue increase = 21%
2011:    spend est. $11.5 (Gartner) - $14.8b (IDC)
         25% of new biz software will be delivered via SaaS

2 out of 3 businesses evaluating currently

61% of CIOs considering (2006 only 36%) currently
                                                 SaaS Market

“…we believe that now is the time when enterprise IT
  departments should begin planning for the growing influence
  of SaaS in their business practices; establish in-house
  understanding of the opportunities, challenges and best
  practices of Saas; and begin to track the involvement of their
  technology providers in SaaS-related industry initiatives.”

Gartner, August 2007

“In Europe the barriers to SaaS adoption are perceived to be
lower than North America. Europe is about 12-18 months
behind NA in acceptance.”

Saugetuck Technology, May 2007
                            SaaS Applications


   Autodesk Constructware
Since you lease…
Top Reasons for Choosing SaaS
                 Key Areas to Consider



                    TCO of SaaS

According to Gartner, SaaS can
 reduce the TCO by 50% or
 more and produce a quicker

   — Physical
   — Network
   — Server
   — SAS 70
   — Application security risk
      and vulnerability assessments
   — Data Separation
   — Monitoring
   — Disaster Recovery
     and Business Continuity

 It is more likely that an on-demand vendor has better securtiy than
  your own in-house IT
 Any on-demand vendor should be willing to produce
  documentation of their security capabilities-security is a selling
 Add to this the fact that the hosting facilities take the security of
  their customers data very seriously
 The data held by on-demand vendors is not freely available to
  their employees

“On-demand solutions offer better security than many
premises-based deployments. Many companies already
struggle to keep up with internet threats and security

Most on-demand providers offer state-of-the-art
security because the very nature of their business forces
them to confront a unique set of security issues, such as
replay threats and man-in-the-middle attacks. They also
continually monitor the security practices of their service

 Channel partners, such as VARs and systems integrators often
  are the ones to provide customization and integration (Yankee
 On Demand applications cost less to customize (DataMonitor)
 Customized on-demand applications are not affected by upgrades
  as on-premise solutions are
 Often utilize simple point-and-click interfaces which allow less
  savvy users to customize
 Customization should not interfere with integrations
                                          Cons of SaaS

 Requires available broadband Internet service at user
 Applications need to support Service Oriented Architecture
  (SOA) and web services integration model to deploy and
  deliver good performance
       Why consider SaaS for Property Management?

 More rapid access to state-of-the-art technology
 Shift in focus to management of facilities, rather than
  disproportionate attention on the computing
 More rapid implementation for production
 Improved security, performance and availability
 Reliable access to data, anytime and anywhere
 Greater ability to scale as business environment
 Operating expense rather than capital expense
Centerstone example
                                           Conclusion: Value Comparison

         Licensed Software                     Software-as-a-Service

•   Pay upfront capital expense        •    Pay-as-you-go operational
•   High upfront cost + annual              expense
    maintenance costs                  •    Lower upfront subscription
•   Cost for applications,                  costs depending on number of
    maintenance, infrastructure             users per month
    and IT/application resources       •    Cost for annual subscription &
•   Longer time required to install         minimal IT/application
    & configure applications                resources
•   Not a lot of control over vendor   •    Faster implementation & time-
    after purchase                          to-productivity
•   Greater risk for user              •    More control over vendor
    community                          •    Better risk sharing with vendor
          Are you ready for Saas?
 Do you not want your own CRE/FM IT staff?
 Do you require a rapid ROI?
 Do you want a predictable cost structure for implementing
  FM software?
 Do you want universal access to FM functionality any time
  and anywhere?
 Do you want worry free upgrades?
 Do you want to quickly ramp up your FM performance
  without having to engage expensive consultants and
Then your are ready for Saas

       Thank you.

Description: Centerstone Software document sample