Microsoft Software Assurance for Volume Licensing <Presenter name> <Date> Today’s Discussion What is Microsoft Software Assurance for Volume Licensing? How Software Assurance contributes to business value Value of Software Assurance by organizational role Benefits across the stages of the software lifecycle Where to go for additional information What is Software Assurance? A comprehensive offering that helps you maximize the value of your technology investment More then just maintenance, Software Assurance offers a broad range of benefits to help deploy, manage, migrate and support software Collectively, these benefits help boost organizational performance with better budget predictability, lowered operating expenses, and support for employee productivity Positive Impact on Business Value Reduce Costs Access benefits that can help you save on acquisition of new software, training, support, consulting services, all leading to reduced total cost of ownership Business Benefits Achieve seamless software migrations Improve uptime and minimize support issues Gain more control over IT planning and costs Empower Workers Get the most out of Microsoft’s flexible, scalable application platform by giving Developers, IT Professionals, and end-users the tools, training, and support they need to help deliver business value Business Benefits Productive user experience Improved business process workflow and integration Enhanced data management Secure Your Infrastructure Prepare IT Professionals to help maximize and secure your core infrastructure through integrated management and security solutions that help increase organizational agility, reduce system complexity, improve services, and help control costs Business Benefits Improved management and security Optimized desktop and server infrastructure Efficiencies through software virtualization Value for Every Role Business Leaders Business Leaders can be confident that their technology can have a positive impact on the bottom line by helping reduce costs and boost employee productivity Real Value: Predictable payments and budgeting help lower operating expenses, training, deployment, and support benefits help save money as well as improve productivity, and access to new software provides savings on cost of capital Technical Leaders Technical Leaders can gain more flexibility, support, and tools to deploy, manage, and migrate software Real Value: Supports easier license management; cost-effective desktop deployment; improved IT security; increased operational agility; automated, faster deployments; access to security and management resources for migration to the latest operating system IT Professionals IT Professionals and Information Workers can productivity with training, exclusive features, and new software versions Real Value: Promotes easier migrations; skill-building training; reduction training and support costs, desktop flexibility; enhanced employee performance and job satisfaction Software Lifecycle Phase Description Plan Managing and controlling costs are always top priorities. Software Assurance benefits provide access to the latest versions of Microsoft software as well as upgrades to premium software editions. In addition, Spread Payments reduces initial outlay and assists with budget planning over the term of the agreement. Deploy Help reduce the cost and complexity of deployment. Work with a pre-qualified consultant to create a plan to help your organization evolve to a more secure, well-managed and cost effective desktop or server environment . Use Position your organization and people to help maximize your technology investment in order to create, manage, and drive business growth. Training, workforce, and Windows optimization benefits can help enhance business performance. Maintain Software Assurance provides comprehensive support coverage, including 24x7 phone support, Web support during business hours, and access to TechNet Subscription through Software Assurance. Transition If your business runs legacy software or hardware, or needs more than just mainstream product support, you’re covered with benefits such as Windows Fundamentals for Legacy PCs, and Extended Hotfix Support. Comprehensive Benefits at Every Phase Packaged Services: New Version Rights Desktop Deployment Step-Up License Availability Planning Services Spread Payments SharePoint Deployment Planning Services Business Value Deployment Services Windows® Fundamentals for Exchange Deployment Legacy PCs Planning Services Extended Hotfix Support Windows® Vista Enterprise Training Vouchers E-Learning 24x7 Problem Resolution Support Home Use Program TechNet Benefits for Software Assurance Office Multi-Language Pack Cold Backup for Disaster Recovery Employee Purchase Program Enterprise Source License Program Real Customer Issues – Real SA Value Issue How SA Can Help SA Benefits Capital expenses Provide access to new versions as New Version Rights related to new software they are released during SA Step-Up License Availability acquisition coverage, ability to upgrade to a Spread Payments higher edition, and option to spread the cost of purchasing new software over a three-year period Cost and complexity of Provide consulting services, training, Packaged Services deploying new and support to help achieve Training Vouchers software, and getting seamless software migrations and E-Learning the most out of maximize technology efficiencies and 24x7 Problem Resolution Support software investment performance. TechNet Benefits for SA Home Use Program Planning and Provide technologies, training and Microsoft Windows Fundamentals for implementing a smooth tools to ensure smooth migration, Legacy PCs migration to Windows while allowing continued use of Microsoft Desktop Optimization Pack Vista hardware without compromising Desktop Deployment Planning security and stability. Services Training Vouchers TechNet Benefits for SA 24x7 Problem Resolution Support Real Customer Issues – Real SA Value Issue How SA Can Help SA Benefits Cost and time involved Provide instructor-led training to help Training Vouchers with helping build IT build technical skills, prepare for E-Learning technical skills and deployment, and support your Home Use Program learn new software organization’s infrastructure. Online learning and home use rights to help employees get up to speed fast. Cost and time related to Provide resources and tools to 24x7 Problem Resolution Support supporting accelerate problem resolution and TechNet Benefits for SA organizational reduce downtime, in turn lowering Extended Hotfix Support infrastructure and costs and improving productivity. providing internal product support Plan •New Version Rights •Step-up License Availability •Spread Payments Planning Benefits New Version Rights – Access new software versions released during the term of your coverage – at no additional charge to your organization Helps lower the costs associated with software acquisition Simplifies procurement and forecasting Step-Up License Availability – Migrate your software from a lower-level software edition to a higher-level edition of certain products Preserves and extends your technology investment Flexibility to take advantage of enhanced features and technology Spread Payments – Allows predictable payments and easier budget management Take advantage of greater flexibility in your technology expenditures by paying over time Forecast annual software requirements up to three years in advance Deploy •Packaged Services: •Desktop Deployment Planning Services •SharePoint Deployment Planning Services •Exchange Deployment Planning Services •Business Value Planning Services Packaged Services Packaged Services: Plan and prepare for successful deployment of new software through the four types of consulting engagements: Desktop Deployment Planning Services SharePoint Deployment Planning Services Exchange Deployment Planning Services Business Value Planning Services, offers particular focus on business analysis and optimizing performance of Office 2007 With these service offerings you can: Access expert consulting services Reduce deployment costs Improve deployment timeline and readiness Maximize the value of your software Free up resources Desktop Deployment Planning Services Desktop Deployment Planning Services (DDPS): Helps lower the cost and complexity of deploying the latest Microsoft Office and Windows desktop software Work with a pre-qualified Microsoft provider to create a comprehensive deployment plan including analysis, business case, process, and technical procedures Consulting services reduce the interaction time required to install desktop applications and operating systems Installation can take a few moments or can be completely automated using Zero Touch Installation with System Center Configuration Manager 2007 Number of engagement days based on Software Assurance coverage Learn more about DDPS SharePoint Deployment Planning Services SharePoint Deployment Planning Services (SDPS): Customized consulting helps lower the cost and complexity of deploying Microsoft Office SharePoint Server A pre-qualified consultant will share best practices, analyze your organizational environment and provide tools and services that help manage implementation and the migration of data Service areas include collaboration and portals, enterprise search, and web and portal content management A customized roadmap includes a comprehensive business plan, timelines, and resources to help transform collaborative processes using SharePoint Number of engagement days based on Software Assurance coverage Learn more about SDPS Exchange Deployment Planning Services Exchange Deployment Planning Services (EDPS): Designed to help guide your organization through the deployment planning stages of a Microsoft Exchange implementation A pre-qualified consultant will review new Microsoft Exchange product features, share best practices, and analyze organizational requirements Through hands-on deployment training and collaboration, and your consultant will help create comprehensive deployment and implementation plans Number of engagement days is 3, 5, 10, or 15, as determined by your Software Assurance coverage Learn more about EDPS Business Value Planning Services Business Value Planning Services (BVPS): Helps your organization's business decision makers develop a plan to maximize the business value of the Microsoft Office system A pre-qualified consultant will provide structured, multi-day engagements Your consultant will work with you to document, analyze, and design a plan that will help you unlock the potential of your existing investment, drive change, and improve your business processes Number of engagement days is 3, 5, 10, or 15, as determined by your Software Assurance coverage Learn more about BVPS Use: Windows Optimized Desktop Benefits Windows Vista Enterprise Microsoft Desktop Optimization Pack Vista Enterprise Centralized Desktop Enterprise Source Licensing Program The Optimized Desktop Flexible Offerings to Address Customer Needs Asset Inventory Services Application Virtualization Diagnostic & Recovery Toolset Includes all features of Windows Advanced Group Policy Management Vista Business plus: Desktop Error Monitoring Diskless PCs & Remote Boot Enterprise Desktop Virtualization Four Virtual Operating Systems Enables business to: Windows BitLocker™ Drive Encryption Multi-lingual User Interface (MUI) Find and Use Information Enable Mobile Workforce Subsystem for Unix-Based Apps (SUA) * Improve Security and Compliance Optimize Desktop Infrastructure Subscription Access Only Available Only Within Within Software Assurance Software Assurance For All Customers *Subscription Access within SA is required for VECD for Rich Clients only 20 Windows Vista Enterprise Maximize Desktop Investment Available only to SA customers Windows BitLocker Drive Encryption Increased manageability Four Virtual OS Protects data in lost or stolen Diskless PC & Remote Boot PCs SUA Enables single image for multiple Multi-lingual User Interface (MUI) languages Reduces application compatibility issues on legacy applications Application compatibility PC manageability Flexible computing models Protect data on PCs DEM System Center System Center Virtual App Operations Server Manager 2007 Translating software inventory Enhancing group policy through Dynamically streaming into business intelligence change management software as a centrally managed service Proactively managing application and Powerful tools to accelerate operating system failures desktop repair Simplifying deployment and management of Virtual PCs Flexible Centralized Desktop Computing Options Flexible options for productivity, security and TCO Terminal Services for PCs and Thin-Clients Windows Vista Enterprise Centralized Desktops for PCs and Thin Clients Centralized Desktop Richer central user experience Server desktop or app. experience Central execution of Windows Session based Use centralized VMs with existing PCs Data PCs and thin-clients and Thin Client Rich user experience Center Centrally managed apps w/ offline access Local execution of centrally stored Windows Local execution of apps and Windows Eliminate local hard drives Reduce App to App compatibility issues Diskless PCs Application Virtualization for Desktop Investing in Continuous Value Refresh Multiple channels enable faster, more diverse value Standard business operating system + Differentiated Windows versions Windows Futures • Enhanced versions of Centralized Desktop Enterprise SKU • Annual rev of MDOP technologies + Differentiated services and subscription technologies • New MDOP Product additions • Expanded licensing and subscriptions Use: Training Benefits Training Vouchers E-Learning Training Benefits Training Vouchers can be used for instructor-led technical training that helps IT Professionals and developers deploy, manage, and support your organizational infrastructure. They help: Reduce overall IT training budget. Build and refresh technical skills. Prepare IT Professionals and developers for successful deployments. E-Learning courses offer an online, interactive, self-paced learning experience that helps end-users learn new technology and IT Professional build and refresh their skills. They help: Lower training costs. Prepare end-users and IT Professionals for deployment. Provide learning opportunities when and where it’s convenient. Use: Workforce Benefits Home Use Program Office Multi-Language Pack Employee Purchase Program Workforce Benefits Home Use Program (HUP) gives employees the flexibility to use the same software at home that they use at work. HUP helps: Increase employee productivity using the latest Microsoft Office software Reduce IT burden Enhance job satisfaction Office Multi-Language Pack (Office MLP) provides a single Office 2007 image with support for 37 languages, while supporting individuals who create or edit content in multiple languages Employee Purchase Program (EPP) contributes to employee satisfaction by providing discounts on some of Microsoft’s most popular productivity and entertainment products. EPP helps: Boost morale Enhance employee loyalty Maintain 24x7 Problem Resolution Support TechNet Benefits for Software Assurance Cold Backups for Disaster Recovery 24x7 Problem Resolution Support 24x7 Problem Resolution Support helps reduce downtime and support costs by providing 24-hour incident support: Around-the-clock phone support for business critical issues. The number of phone incidents available depends on your Software Assurance investment. Extended product support coverage for all Microsoft server, Microsoft Windows operating system, and Microsoft Office system products Unlimited online support. Web support for all Standard and Enterprise edition server products covered by Software Assurance. Additional value for Premier Support: Software Assurance-awarded incidents can be converted to Premier support incidents with a heightened level of support including faster response and managed incident escalation. TechNet Benefits for SA Provides access to experts, technical tools, and resources with three distinct benefits: TechNet Online Concierge Chat: live, instant-message access to a Microsoft resource that can help pinpoint answers to IT challenges. Available to all IT staff TechNet Managed Newsgroups: IT Professionals can submit technical questions through online forums and have guaranteed response and accuracy with the answers provided. Available to all IT staff TechNet Plus Direct: Access all Microsoft full-version commercial software for evaluation; two complimentary Professional Support incidents; Beta software; E-Learning; and access to the TechNet Plus Library. Available to one IT Professional in your organization An addition support benefit, Cold Backups for Disaster Recovery, helps maintain and protect mission-critical solutions Transition Windows Fundamentals for Legacy PCs Extended Hotfix Support Windows Fundamentals for Legacy PCs Helps reduce the costs of owning legacy PCs, while improving their management and security Reduces personnel costs by minimizing the number of different operating systems that need to be managed Brings legacy desktops into a well-managed infrastructure using the same tools as Windows XP SP2 Deploy the minimum required functionality Delay short-term hardware acquisition costs by locking down the desktop. Protects legacy PCs to the same high levels as Windows XP SP2 PCs. Work on applications by using Web browsers and terminal emulation. Extended Hotfix Support (EHS) Helps reduce support costs and makes it supports software transitions from Mainstream Support to Extended Support Type of Support Mainstream Support Phase Extended Support Phase Requests to change product design and features Security updates Other non-security hotfixes Complimentary support1 included with license, licensing program2, and other no- charge support programs Paid support (including pay-per-incident Premier and Essential applicability) Applies to business and Product category applicability Applies to all products developer software only Available Not available Available only with purchase of Extended Hotfix Support EHS: Business Rules You Should Know Program fee Products covered Enrolment fee for EHS is included as EHS applies to current service pack part of the SA purchase on select levels only products Must have SA coverage on product Fee for first hotfix is not included hotfix requested Enterprise Support contract The following products are eligible for Must have a Premier Support the EHS benefit (please review the Agreement. Only Premier Support licensing eligibility rules): offerings provide support on products Exchange Server in the extended phase of the product Microsoft Operations Manager lifecycle SMS Must enroll in Extended Hotfix SQL Server Support, subject to its terms and Windows Server conditions, prior to requesting a hotfix Windows Client Enrollment in EHS can be completed Office Professional at any time for those select products covered by the SA EHS Benefit Real Customer Issues – Real SA Value Issue Benefits How They Help Capital expenses related New Version Rights Provide access to new versions as they to new software Step-Up License Availability are released during SA coverage, ability to acquisition Spread Payments upgrade to a higher edition, and option to spread the cost of purchasing new software over a three-year period Cost and complexity of Packaged Services Provide consulting services, training, and deploying new software, Training Vouchers support to help achieve seamless and getting the most out E-Learning software migrations and maximize of software investment 24x7 Problem Resolution Support technology efficiencies and performance. TechNet Benefits for SA Home Use Program Planning and Microsoft Windows Fundamentals for Legacy PCs Provide technologies, training and tools to implementing a smooth Microsoft Desktop Optimization Pack ensure smooth migration, while allowing migration to Windows Desktop Deployment Planning Services continued use of hardware without Vista Training Vouchers compromising security and stability. TechNet Benefits for SA 24x7 Problem Resolution Support Cost and time involved Training Vouchers Provide instructor-led training to help IT with helping build E-Learning build technical skills, prepare for technical skills and learn Home Use Program deployment, and support your new software organization’s infrastructure. Online learning and home use rights to help employees get up to speed fast. Cost and time related to 24x7 Problem Resolution Support Provide resources and tools to accelerate supporting organizational TechNet Benefits for SA problem resolution and reduce downtime, infrastructure and Extended Hotfix Support in turn lowering costs and improving providing internal product productivity. support Learning More Software Assurance benefits: www.microsoft.com/licensing/sa Analyst reports and case studies: www.microsoft.com/licensing/sa/casestudy/default.mspx How to acquire Software Assurance www.microsoft.com/licensing/sa/howtoget Microsoft License Advisor to help you find and select Microsoft products, choose the right licensing plan, and determine estimated retail pricing based on your needs: www.microsoft.com/licensing/mplahome.mspx How to activate Software Assurance benefits www.sacustomerguide.com .
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