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Refusal of Medical
Assistance
Lynn K. Wittwer, MD, MPD
Clark County EMS
Refusal of Medical Assistance
Informed Consent
Refusal of Care
Case Review
Elements of Informed Consent
Matrix of Transport Decisions
Patient Restraint
Non-Transport of Patients
General Guidelines
Clark County Protocols
Other Refusal Issues
EMS No-CPR
POLST
Informed Consent
Informed Consent
Integral to the concept of informed refusal
Protects the medical decision making autonomy of the
individual
Allows for information exchange between patient and
provider to help individual make educated health care
decisions
History
1982 - Making Health Care Decisions (Presidents
Commission for the Study of Ethical Problems in
Medicine)
“shared decision making” would be “the ideal for patient-
professional relationships that a sound doctrine of informed
consent should support.”
Informed Consent
History [even earlier] (cont.)
1914 – Justice Cardoza “Every human being
of adult years and sound mind has a right to
determine what shall be done with his own
body.”
1960 – Natanson v. Kline – physicians are
obligated to disclose and explain in simple
language, the risks and complications of a
procedure.
Informed Consent
History (cont.)
1972 – Cobbs v. Grant The patients right of
self decision is the measure of the physicians
duty to reveal.
Physician is obligated to provide all information
necessary to allow patient to make informed
decision.
Dilemma
Patient unable to make informed decision
and refusing care and/or transport
Refusal of Care
Competence vs. capacity
Competence – 3 step legal test determined
by judge in court of law
1. Can individual retain and comprehend relevant
information?
2. Can individual believe information?
3. Can individual use information to make a choice?
Refusal of Care
Competence vs. capacity (cont.)
Capacity – Can be established by medical
provider
Presumptive determination of competence
If a patient refuses and evidence exists indicating an
impairment of the patient‟s capacities, it is appropriate to
conclude the patient may be found incompetent in a
court of law.
Impairment may be determined by;
Patients own actions
Information from caregivers and/or relatives
Refusal of Care
Establishing capacity
Does the patient understand the nature of his
medical condition and the potential consequences of
refusing treatment and/or transport?
Assessment of decision making capacity
Absence of deficits in:
1. Cognition
2. Judgment
3. Understanding
4. Choice
5. Expression of choice
6. Stability
The EMS provider must realize the
patient‟s decision making capacity
must be scrutinized, not the ultimate
decision regarding health care
If deemed to posses capacity, the
patient‟s wishes regarding health care
must be honored.
Refusal of Care
Disagreement with provider does itself
constitute lack of capacity
Lane v. Candura – Court ruling supporting
patient right to determine treatment
Patient refusing treatment despite physician advice
Court ruled the irrationality of the decision did not
justify a conclusion of incompetence.
Elements of Informed Consent
ACDC
Autonomous decision
Capable individual
Disclosure of adequate information by
provider
Comprehension of the information by
individual
Elements of Informed Consent
Determining comprehension
“Sliding Scale” standard
The more serious the risk posed by the patient‟s
decision the more stringent the standard of
comprehension (capacity) required.
Refusal of EMS transport to hospital typically
considered “high risk”.
Matrix of Transport Decisions
Matrix of Patient Transport Decisions
Patient Desires Transport
Yes No
EMS Desires Yes A: Transport B: Refusal of
to Transport Medical Assistance
No C: Denial of Aid D: No Transport
Matrix of Transport Decisions
B. Patient Refuses – EMS Disagrees
True refusal of medical assistance
Key issue is EMS advises of need for tx/trnx and
patient refuses despite understanding risks
C. Patient Wishes Transport – EMS Disagrees
Significant EMS liability
Impossible to justify failure to tx/trnx if patient has
adverse outcome.
Matrix of Transport Decisions
D. Patient Refuses – EMS Agrees
Example: MVA where patient did not call
Patient and EMS agree that no illness/injury (and
therefore risk) exist.
Does not apply if patient care is initiated:
Taking of vitals
Provision of diagnosis
Reassurance patient is “OK”
Patient Restraint
Issues – Patient Refusal and Restraint
False Imprisonment
Restraint without proper justification or authority
Intentional and unjustifiable detention of an
individual without his consent
Assault and Battery
Assault
Unlawfully placing an individual in apprehension of
immediate body harm without consent
Battery
Unlawfully touching an individual without consent
Patient Restraint
Issues – Patient Refusal and Restraint
(cont.)
Abandonment
Premature termination of the Paramedic/Patient
relationship
Failure to follow necessary steps to ensure definitive care
Reasonable force
Dependant on amount of force required to ensure
patient does not cause injury to himself or others
Excessive force is EMS liability
Non-Transport of Patients
General Guidelines
Reasons for Non-Transport
Signed „Refusal for Transport‟
No Patient
DOA and other DIF
Termination of Code 99
No patient found at scene
Etc.
Non-Transport of Patients
General Guidelines
Patients Refusing Care/Transport Defined:
No medical need
Normal decision making capacity
Voluntarily declines after being informed
Impaired decision making capacity
Impaired Decision Making Capacity
Inability to understand nature of illness/injury
Inability to understand risks or consequences
of refusing
Non-Transport of Patients
General Guidelines
Impaired Decision Making Capacity (cont.)
Some causes of impairment:
Alcohol/drugs
Psychiatric conditions
Injuries (head injury, shock, etc.)
OBS (Alzheimers, mental handicap, etc.)
Minors (<18 years old)
Language/communication barrier (incl. deafness)
Non-Transport of Patients
General Guidelines
Criteria For Informed Consent/Refusal:
Patient is given complete/accurate
information about risks for refusal and benefit
of treatment
Patient is able to understand and
communicate these risks and benefits
Patient is able to make a decision consistent
with their beliefs and life goals
Clark County Prehospital Guidelines for
Patients Refusing Care
Capable Of Making Decision – No Medical
Need
Refusal form not necessary
Document events necessitating call and
criteria for no patient/medical need
Clark County Prehospital Guidelines for
Patients Refusing Care
Capable Of Making Decision – Minor Medical
Need
Refusal form IS necessary
Documentation shall include following:
Chief complaint
Events prior/reason for call
Pertinent medical history
Description of scene (if relevant)
Physical exam incl. vitals and impression
Treatment provided and patient response
Consult information
Instructions/Information provided to patient/family re.
risks/benefits of treatment
Clark County Prehospital Guidelines for
Patients Refusing Care
Capable of Making Decision – Immediate
Care/Transport Needed
Refusal Form IS Necessary
Efforts to convince patient to receive care:
Assistance from family, etc.
Law enforcement, mental health professional (CDMHP),
clergy, etc.
Consult with MC is mandatory
Explain Refusal Form
Instructions and release of libility to the patient
Signature of patient or legal guardian
Signature by witness
Clark County Prehospital Guidelines for
Patients Refusing Care
NOT Capable – Medical Care/Transport Necessary
Refusal Form Necessary
Efforts to convince pt. to accept care
Assistance from family, police, CDMHP, clergy, etc.
Consider restraint
Chemical
Physical
Consult with Medical Control Mandatory
Explain Refusal Form
Instructions and release of liability to the patient
Signature of patient or legal guardian
Signature by witness
Every reasonable effort should be made to ensure pt. receives
medical assistance
Use aforementioned documentation guidelines
Clark County Prehospital Guidelines for
Patients Refusing Care
Completing Clark County Refusal Form
1. Determine Capacity
1. Document in assessment section
2. Consider as prompts for documenting MIR
Clark County Prehospital Guidelines for
Patients Refusing Care
Completing Clark County Refusal Form (cont.)
Contact Medical Control
Document MD, orders given, and other pertinent dialogue
Indicate any instructions to patient via MC Physician
If MC not contacted, document reason in MIR
Clark County Prehospital Guidelines for
Patients Refusing Care
Completing Clark County Refusal Form (cont.)
Document advise to patient
Treatment eval needed
Further harm could result without
Transport needed
Clark County Prehospital Guidelines for
Patients Refusing Care
Completing Clark County Refusal Form (cont.)
Indicate Disposition
Refused all
Refused tx and/or trnx
In Custody
Document agency and officer
In care of relative or friend
Document name and relationship
Sign and Date Form
Clark County Prehospital Guidelines for Patients Refusing
Care
Completing Clark County Refusal Form (cont.)
Explain remainder of form to patient
Pt. sign and date release of liability
Other Refusal Issues
EMS No-CPR
Directive for No CPR
Pt. pulseless and apneic
Born of Natural Death Act
Allowed EMS to respect pt‟s end of life wishes
Limited to Prehospital Providers
Not transportable
Required continuous updating
Nobody wants to wear the dead man walking
bracelet
EMS No-CPR
Guidelines
Perform interventions until confirmation of the EMS-
No CPR status in one of the following ways:
Determine bracelet is intact and not defaced.
Original form present.
bedside, back of door, or refrigerator.
patient's chart.
If bracelet is not attached, or if it has been defaced
and no valid EMS-No CPR form is located, the EMS-No
CPR bracelet must be considered invalid
EMS No-CPR
Patient Obviously Dead
Decapitation
Rigor Mortis
Evisceration of heart or brain
Decomposition
Incineration
Resuscitation measures shall not be
initiated.
EMS No-CPR
After confirming valid EMS-No CPR
Do Not begin resuscitation measures
PROVIDE COMFORT CARE
Contact patient‟s physician or Medical Control with
questions or problems
If resuscitation already started before learning of
a valid EMS-No CPR STOP the following:
Basic CPR.
Intubation (leave tube in place, stop ppv).
Cardiac monitoring and defibrillation.
Administration of resuscitation medications.
Any positive pressure ventilation (through bag valve
masks, pocket face masks, endotracheal tubes).
EMS No-CPR
Comfort Care Measures
Comfort care for the dying patient may include:
Manually open airway (do not provide ppv with a bag valve
mask, pocket mask or endotracheal tube).
Clear airway (including stoma).
Provide oxygen via nasal cannula at 2-4lpm
Place patient in position of comfort
Splint and control bleeding as necessary
Treat pain as per protocol
Provide emotional support to patient and family
EMS No-CPR
Revoking the valid DNR order.
The following people can inform the EMS
system that the EMS-No CPR form has been
revoked:
The patient
The Attending Physician.
The legal surrogate for the patient expressing the
patient's revocation of the directive
Note: The patient's wishes in regard to
resuscitation should always be respected.
Sometimes, however, the family may
vigorously and persistently insist on CPR
even if a valid DNR directive/order…
Advanced life support personnel should
continue treatment and consult medical
control
EMS No-CPR
Documentation
Complete MPD approved MIR.
State in writing:
"Patient identified as DNR by EMS-No CPR, or Other
directive.”
Record Attending Physician and whether or not
contacted.
Record reason why the EMS system was activated.
Comfort the family and bystanders when patients
have expired.
EMS No-CPR
Case Review
Called by husband to 66 y/o female cc SOB
Pt. progressively non-verbal, nods
appropriately to questioning
PMH – COPD, IDDM, etc.
valid, signed EMS No-CPR
ETCO2 50, O2 sat 90, lung sounds slight all
fields w/ minimal excursion
EMS No-CPR
Case Review (cont.)
Pt. asked “Do you want us to breathe for you”
Non-verbal, shakes head „No‟
Indicates again she doesn‟t want respiratory
assistance
Upon transfer to ambulance patient becomes
obtunded, GCS 3, apneic
What are current treatment options?
Other Refusal Issues
Physician Orders for Life Sustaining
Treatment (POLST)
Replaces current EMS-No CPR Code
directions
Offers same immunity as EMS No-CPR
Translates an Advanced Directive into
physician orders.
NOTE: POLST is NOT an Advance Directive
and DOES NOT replace
POLST
Part A
Resuscitation
Only applicable if pulseless and apneic
Part B
Medical interventions
Comfort Measures
Limited interventions
O2, suction, FBAO removal
Advanced interventions
BVM w/ NPA/OPA
Monitor
Medications/IV Fluids
Full Treatment/Resuscitation
POLST
Part C
Antibiotics
Part D
Artificially administered fluids and nutrition
Part E
Signatures
All must be present and dated
Part F
Patient preference
Indicates further living will, identifies guardian, etc.
Part G
Review of POLST form
POLST
Qualified
18 or older
Serious health condition
Location of Form
Home
Fridge, bedside, back of door, with meds
Health Care Setting
Chart
Kept with patient during transfer
POLST
Revocation of Form
By PATIENT
Verbally revoking order
Destroying form and/or No CPR bracelet
Physician expressing patient’s revocation
Legal surrogate
POLST
Management
Provide resuscitation based on patient‟s
wishes
Provide medical intervention identified on
form
Always provide comfort care
If In Doubt Contact Medical Control
POLST
Comfort Care Measures
Open/clear airway
No PPV
Oxygen via nasal cannula
Position of comfort
Splint, control bleeding
Pain medication prn
Emotional support to patient and family
POLST
Documentation
Complete approved MIR
Indicate DNR by POLST, EMS-No CPR, or other
Record pt‟s physician
Indicate why EMS activated…?
Document contact with:
Medical control
Pt‟s physician
Medical examiner/law enforcement
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