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SRM Report with Descriptions
SRM SERVICE DOMAIN SERVICE DOMAIN DESCRIPTION SERVICE TYPE SERVICE TYPE DESCRIPTION SERVICE COMPONENT SERVICE COMPONENT DESCRIPTION Reverse SRM
SRM Back Office Services The Back Office Services Domain refers to the set of Assets - Materials Defines the set of capabilities that support the Asset Cataloging - Identification Asset Cataloging / Identification - defines the set of capabilities Asset Cataloging - Identification (TYPE: Assets - Materials
Domain capabilities that support the management of enterprise Management acquisition, oversight and tracking ofan that support the listing and specification of available assets. Management, DOMAIN: Back Office Services Domain)
planning transactional-based functions. organization's assets.
SRM Back Office Services The Back Office Services Domain refers to the set of Assets - Materials Defines the set of capabilities that support the Asset Transfer, Allocation, and Maintenance Defines the set of capabilities that support the movement, Asset Transfer, Allocation, and Maintenance (TYPE: Assets - Materials
Domain capabilities that support the management of enterprise Management acquisition, oversight and tracking ofan assignment, and replacement of assets. Management, DOMAIN: Back Office Services Domain)
planning transactional-based functions. organization's assets.
SRM Back Office Services The Back Office Services Domain refers to the set of Assets - Materials Defines the set of capabilities that support the Computers - Automation Management Computers / Automation Management - defines the set of Computers - Automation Management (TYPE: Assets - Materials
Domain capabilities that support the management of enterprise Management acquisition, oversight and tracking ofan capabilities that support Management, DOMAIN: Back Office Services Domain)
planning transactional-based functions. organization's assets. the identification, upgrade, allocation and replacement of physical
devices, including
servers and desktops, used to facilitate production and process-
driven activities.
SRM Back Office Services The Back Office Services Domain refers to the set of Assets - Materials Defines the set of capabilities that support the Facilities Management Defines the set of capabilities that support the construction, Facilities Management (TYPE: Assets - Materials Management,
Domain capabilities that support the management of enterprise Management acquisition, oversight and tracking ofan management and maintenance of facilities for an organization. DOMAIN: Back Office Services Domain)
planning transactional-based functions. organization's assets.
SRM Back Office Services The Back Office Services Domain refers to the set of Assets - Materials Defines the set of capabilities that support the Property - Asset Management Defines the set of capabilities that support the identification, Property - Asset Management (TYPE: Assets - Materials Management,
Domain capabilities that support the management of enterprise Management acquisition, oversight and tracking ofan planning and allocation of an organization's physical capitl and DOMAIN: Back Office Services Domain)
planning transactional-based functions. organization's assets. resources.
SRM Back Office Services The Back Office Services Domain refers to the set of Data Management Defines the set of capabilities that support the Data Exchange Defines the set of capabilities that support the interchange of Data Exchange (TYPE: Data Management, DOMAIN: Back Office
Domain capabilities that support the management of enterprise usage, processing and general administration information between multiple systems or applications. Services Domain)
planning transactional-based functions. of unstructured information.
SRM Back Office Services The Back Office Services Domain refers to the set of Data Management Defines the set of capabilities that support the Data Mart Defines the set of capabilities that support a subset of a data Data Mart (TYPE: Data Management, DOMAIN: Back Office Services
Domain capabilities that support the management of enterprise usage, processing and general administration warehouse for a single department or function within an Domain)
planning transactional-based functions. of unstructured information. organization.
SRM Back Office Services The Back Office Services Domain refers to the set of Data Management Defines the set of capabilities that support the Data Classification Defines the set of capabilities that allow the classification of data. Data Classification (TYPE: Data Management, DOMAIN: Back Office
Domain capabilities that support the management of enterprise usage, processing and general administration Services Domain)
planning transactional-based functions. of unstructured information.
SRM Back Office Services The Back Office Services Domain refers to the set of Data Management Defines the set of capabilities that support the Data Warehouse Defines the set of capabilities that support the archiving and Data Warehouse (TYPE: Data Management, DOMAIN: Back Office
Domain capabilities that support the management of enterprise usage, processing and general administration storage of large volumes of data. Services Domain)
planning transactional-based functions. of unstructured information.
SRM Back Office Services The Back Office Services Domain refers to the set of Data Management Defines the set of capabilities that support the Data Cleansing Defines the set of capabilities that support the removal of Data Cleansing (TYPE: Data Management, DOMAIN: Back Office
Domain capabilities that support the management of enterprise usage, processing and general administration incorrect or unnecessary characters and data from a data Services Domain)
planning transactional-based functions. of unstructured information. source.
SRM Back Office Services The Back Office Services Domain refers to the set of Data Management Defines the set of capabilities that support the Data Recovery Defines the set of capabilities that support the restoration and Data Recovery (TYPE: Data Management, DOMAIN: Back Office
Domain capabilities that support the management of enterprise usage, processing and general administration stabilization of data sets to a consistent, desired state. Services Domain)
planning transactional-based functions. of unstructured information.
SRM Back Office Services The Back Office Services Domain refers to the set of Data Management Defines the set of capabilities that support the Extraction and Transformation Defines the set of capabilities that support the manipulation and Extraction and Transformation (TYPE: Data Management, DOMAIN:
Domain capabilities that support the management of enterprise usage, processing and general administration change of data. Back Office Services Domain)
planning transactional-based functions. of unstructured information.
SRM Back Office Services The Back Office Services Domain refers to the set of Data Management Defines the set of capabilities that support the Loading and Archiving Defines the set of capabilities that support the population of a Loading and Archiving (TYPE: Data Management, DOMAIN: Back
Domain capabilities that support the management of enterprise usage, processing and general administration data source withexternal data. Office Services Domain)
planning transactional-based functions. of unstructured information.
SRM Back Office Services The Back Office Services Domain refers to the set of Data Management Defines the set of capabilities that support the Meta Data Management Defines the set of capabilities that support the maintenance and Meta Data Management (TYPE: Data Management, DOMAIN: Back
Domain capabilities that support the management of enterprise usage, processing and general administration administration of data that describes data. Office Services Domain)
planning transactional-based functions. of unstructured information.
SRM Back Office Services The Back Office Services Domain refers to the set of Development and Defines the set of capabilities that support the Data Integration Defines the set of capabilities that support the organization of Data Integration (TYPE: Development and Integration, DOMAIN: Back
Domain capabilities that support the management of enterprise Integration communication between hardware-software data from separate data sources into a single source using Office Services Domain)
planning transactional-based functions. applications and the activities associated with middleware or application integration and the modification of
deployment of software applications. system data models to capture new information within a single
system.
SRM Back Office Services The Back Office Services Domain refers to the set of Development and Defines the set of capabilities that support the Instrumentation and Testing Defines the set of capabilities that support the validation of Instrumentation and Testing (TYPE: Development and Integration,
Domain capabilities that support the management of enterprise Integration communication between hardware-software application or system capabilities and requirements. DOMAIN: Back Office Services Domain)
planning transactional-based functions. applications and the activities associated with
deployment of software applications.
SRM Back Office Services The Back Office Services Domain refers to the set of Development and Defines the set of capabilities that support the Software Development Defines the set of capabilities that support the creation of both Software Development (TYPE: Development and Integration, DOMAIN:
Domain capabilities that support the management of enterprise Integration communication between hardware-software graphical and process application or system softwre. Back Office Services Domain)
planning transactional-based functions. applications and the activities associated with
deployment of software applications.
SRM Back Office Services The Back Office Services Domain refers to the set of Development and Defines the set of capabilities that support the Legacy Integration Defines the set of capabilities that support the communication Legacy Integration (TYPE: Development and Integration, DOMAIN:
Domain capabilities that support the management of enterprise Integration communication between hardware-software between newer generation hardware-software applications nd Back Office Services Domain)
planning transactional-based functions. applications and the activities associated with the previous, major generation of hardware-software
deployment of software applications. applications.
SRM Back Office Services The Back Office Services Domain refers to the set of Development and Defines the set of capabilities that support the Enterprise Application Integration Defines the set of capabilities that support the redesigning of Enterprise Application Integration (TYPE: Development and Integration,
Domain capabilities that support the management of enterprise Integration communication between hardware-software disparate information systems into one system that uses a DOMAIN: Back Office Services Domain)
planning transactional-based functions. applications and the activities associated with common set of data structures and rules.
deployment of software applications.
SRM Back Office Services The Back Office Services Domain refers to the set of Financial Management Defines the set of capabilities that support the Auditing Defines the set of capabilities that support the examination and Auditing (TYPE: Financial Management, DOMAIN: Back Office Services
Domain capabilities that support the management of enterprise accounting practices and procedures that verification of records for accurac. Domain)
planning transactional-based functions. allow for the handling of revenues, funding
and expenditures.
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SRM Report with Descriptions
SRM Back Office Services The Back Office Services Domain refers to the set of Financial Management Defines the set of capabilities that support the Billing and Accounting Defines the set of capabilities that support the charging, Billing and Accounting (TYPE: Financial Management, DOMAIN: Back
Domain capabilities that support the management of enterprise accounting practices and procedures that collection and reporting of an organizations accounts. Office Services Domain)
planning transactional-based functions. allow for the handling of revenues, funding
and expenditures.
SRM Back Office Services The Back Office Services Domain refers to the set of Financial Management Defines the set of capabilities that support the Activity-Based Management Defines the set of capabilities that support a defined, specific set Activity-Based Management (TYPE: Financial Management, DOMAIN:
Domain capabilities that support the management of enterprise accounting practices and procedures that of finance-related tasks for a given objectiv. Back Office Services Domain)
planning transactional-based functions. allow for the handling of revenues, funding
and expenditures.
SRM Back Office Services The Back Office Services Domain refers to the set of Financial Management Defines the set of capabilities that support the Credit - Charge Defines the set of capabilities that support the use of credit cards Credit - Charge (TYPE: Financial Management, DOMAIN: Back Office
Domain capabilities that support the management of enterprise accounting practices and procedures that or electronic funds transfers for payment and cllection of Services Domain)
planning transactional-based functions. allow for the handling of revenues, funding products or services.
and expenditures.
SRM Back Office Services The Back Office Services Domain refers to the set of Financial Management Defines the set of capabilities that support the Payment - Settlement Defines the set of capabilities that support the process of Payment - Settlement (TYPE: Financial Management, DOMAIN: Back
Domain capabilities that support the management of enterprise accounting practices and procedures that accounts payable. Office Services Domain)
planning transactional-based functions. allow for the handling of revenues, funding
and expenditures.
SRM Back Office Services The Back Office Services Domain refers to the set of Financial Management Defines the set of capabilities that support the Payroll Defines the set of capabilities that involve the administration and Payroll (TYPE: Financial Management, DOMAIN: Back Office Services
Domain capabilities that support the management of enterprise accounting practices and procedures that determination of employees compensation. Domain)
planning transactional-based functions. allow for the handling of revenues, funding
and expenditures.
SRM Back Office Services The Back Office Services Domain refers to the set of Financial Management Defines the set of capabilities that support the Debt Collection Defines the set of capabilities that support the process of Debt Collection (TYPE: Financial Management, DOMAIN: Back Office
Domain capabilities that support the management of enterprise accounting practices and procedures that accounts receivable. Services Domain)
planning transactional-based functions. allow for the handling of revenues, funding
and expenditures.
SRM Back Office Services The Back Office Services Domain refers to the set of Financial Management Defines the set of capabilities that support the Currency Translation Defines the set of capabilities that support the calculations and Currency Translation (TYPE: Financial Management, DOMAIN: Back
Domain capabilities that support the management of enterprise accounting practices and procedures that difference beteen multiple mediums of exchange. Office Services Domain)
planning transactional-based functions. allow for the handling of revenues, funding
and expenditures.
SRM Back Office Services The Back Office Services Domain refers to the set of Financial Management Defines the set of capabilities that support the Expense Management Defines the set of capabilities that support the management and Expense Management (TYPE: Financial Management, DOMAIN: Back
Domain capabilities that support the management of enterprise accounting practices and procedures that reimbursement of costs paid by employees or an orgnization. Office Services Domain)
planning transactional-based functions. allow for the handling of revenues, funding
and expenditures.
SRM Back Office Services The Back Office Services Domain refers to the set of Financial Management Defines the set of capabilities that support the Financial Reporting Defines the set of capabilities that support the structured Financial Reporting (TYPE: Financial Management, DOMAIN: Back
Domain capabilities that support the management of enterprise accounting practices and procedures that dissemination of financial data and information in both Office Services Domain)
planning transactional-based functions. allow for the handling of revenues, funding physicalformat and electronic media.
and expenditures.
SRM Back Office Services The Back Office Services Domain refers to the set of Financial Management Defines the set of capabilities that support the Revenue Management Defines the set of capabilities that support the allocation and re- Revenue Management (TYPE: Financial Management, DOMAIN: Back
Domain capabilities that support the management of enterprise accounting practices and procedures that investment of earned net credit or capital within an organization. Office Services Domain)
planning transactional-based functions. allow for the handling of revenues, funding
and expenditures.
SRM Back Office Services The Back Office Services Domain refers to the set of Human Capital - Defines the set of capabilities that support the Resource Planning and Allocation Defines the set or capabilities that support the means for Resource Planning and Allocation (TYPE: Human Capital - Workforce
Domain capabilities that support the management of enterprise Workforce planning and supervision of an assignment of employees and assets to sustain r increase an Management, DOMAIN: Back Office Services Domain)
planning transactional-based functions. Management organizationÆs personnel. organization's business.
SRM Back Office Services The Back Office Services Domain refers to the set of Human Capital - Defines the set of capabilities that support the Skills Management Defines the set of capabilities that support the proficiency of Skills Management (TYPE: Human Capital - Workforce Management,
Domain capabilities that support the management of enterprise Workforce planning and supervision of an employees in the delivery of an organization's products or DOMAIN: Back Office Services Domain)
planning transactional-based functions. Management organizationÆs personnel. services.
SRM Back Office Services The Back Office Services Domain refers to the set of Human Capital - Defines the set of capabilities that support the Contingent Workforce Management Defines the set of capabilities that support the continuity of Contingent Workforce Management (TYPE: Human Capital - Workforce
Domain capabilities that support the management of enterprise Workforce planning and supervision of an operations for an organization's business through the Management, DOMAIN: Back Office Services Domain)
planning transactional-based functions. Management organizationÆs personnel. identification f alternative organization personnel.
SRM Back Office Services The Back Office Services Domain refers to the set of Human Capital - Defines the set of capabilities that support the Team - Org Management Defines the set of capabilities that support the hierarchy structure Team - Org Management (TYPE: Human Capital - Workforce
Domain capabilities that support the management of enterprise Workforce planning and supervision of an and identification of employees within the various sub-groups of Management, DOMAIN: Back Office Services Domain)
planning transactional-based functions. Management organizationÆs personnel. an organization.
SRM Back Office Services The Back Office Services Domain refers to the set of Human Capital - Defines the set of capabilities that support the Workforce Acquisition - Optimization Defines the set of capabilities that support the hiring and re- Workforce Acquisition - Optimization (TYPE: Human Capital -
Domain capabilities that support the management of enterprise Workforce planning and supervision of an structuring of employees and their roles within an organization. Workforce Management, DOMAIN: Back Office Services Domain)
planning transactional-based functions. Management organizationÆs personnel.
SRM Back Office Services The Back Office Services Domain refers to the set of Human Capital - Defines the set of capabilities that support the Workforce Directory - Locator Defines the set of capabilities that support the listing of Workforce Directory - Locator (TYPE: Human Capital - Workforce
Domain capabilities that support the management of enterprise Workforce planning and supervision of an mployees and their whereabouts. Management, DOMAIN: Back Office Services Domain)
planning transactional-based functions. Management organizationÆs personnel.
SRM Back Office Services The Back Office Services Domain refers to the set of Human Resources Defines the set of capabilities that support the Time Reporting Defines the set of capabilities that support the submission, Time Reporting (TYPE: Human Resources, DOMAIN: Back Office
Domain capabilities that support the management of enterprise recruitment and management of personnel. approval and adjustment of a employee's hours. Services Domain)
planning transactional-based functions.
SRM Back Office Services The Back Office Services Domain refers to the set of Human Resources Defines the set of capabilities that support the Benefit Management Defines the set of capabilities that support the enrollment and Benefit Management (TYPE: Human Resources, DOMAIN: Back Office
Domain capabilities that support the management of enterprise recruitment and management of personnel. participation in an organization's compensaton and benefits Services Domain)
planning transactional-based functions. programs.
SRM Back Office Services The Back Office Services Domain refers to the set of Human Resources Defines the set of capabilities that support the Career Development and Retention Defines the set of capabilities that support the monitoring of Career Development and Retention (TYPE: Human Resources,
Domain capabilities that support the management of enterprise recruitment and management of personnel. performance as well as the professional growth, advancement, DOMAIN: Back Office Services Domain)
planning transactional-based functions. and retenton of an organization's employees.
SRM Back Office Services The Back Office Services Domain refers to the set of Human Resources Defines the set of capabilities that support the Personnel Administration Defines the set of capabilities that support the matching between Personnel Administration (TYPE: Human Resources, DOMAIN: Back
Domain capabilities that support the management of enterprise recruitment and management of personnel. an organizationÆs employees and potential opportunities as well Office Services Domain)
planning transactional-based functions. as the modification, addition and generl upkeep of an
organizationÆs employee-specific information.
SRM Back Office Services The Back Office Services Domain refers to the set of Human Resources Defines the set of capabilities that support the Recruiting Defines the set of capabilities that support the identification and Recruiting (TYPE: Human Resources, DOMAIN: Back Office Services
Domain capabilities that support the management of enterprise recruitment and management of personnel. hiring of employees for an organization. Domain)
planning transactional-based functions.
SRM Back Office Services The Back Office Services Domain refers to the set of Human Resources Defines the set of capabilities that support the Retirement Management Defines the set of capabilities that support the payment of Retirement Management (TYPE: Human Resources, DOMAIN: Back
Domain capabilities that support the management of enterprise recruitment and management of personnel. benefits to retirees. Office Services Domain)
planning transactional-based functions.
SRM Back Office Services The Back Office Services Domain refers to the set of Human Resources Defines the set of capabilities that support the Awards Management Defines the set of capabilities that support the recognition of Awards Management (TYPE: Human Resources, DOMAIN: Back Office
Domain capabilities that support the management of enterprise recruitment and management of personnel. achievement amongemployees of an organization. Services Domain)
planning transactional-based functions.
SRM Back Office Services The Back Office Services Domain refers to the set of Human Resources Defines the set of capabilities that support the Education - Training Defines the set of capabilities that support the active building of Education - Training (TYPE: Human Resources, DOMAIN: Back Office
Domain capabilities that support the management of enterprise recruitment and management of personnel. employee capacities. Services Domain)
planning transactional-based functions.
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SRM Report with Descriptions
SRM Back Office Services The Back Office Services Domain refers to the set of Human Resources Defines the set of capabilities that support the Health and Safety Defines the set of capabilities that support the security and Health and Safety (TYPE: Human Resources, DOMAIN: Back Office
Domain capabilities that support the management of enterprise recruitment and management of personnel. physical well-being of an rganization's employees. Services Domain)
planning transactional-based functions.
SRM Back Office Services The Back Office Services Domain refers to the set of Human Resources Defines the set of capabilities that support the Resume Management Defines the set of capabilities that support the maintenance and Resume Management (TYPE: Human Resources, DOMAIN: Back
Domain capabilities that support the management of enterprise recruitment and management of personnel. administration of one's professional or work exprience and Office Services Domain)
planning transactional-based functions. qualifications.
SRM Back Office Services The Back Office Services Domain refers to the set of Human Resources Defines the set of capabilities that support the Travel Management Defines the set of capabilities that support the transit and mobility Travel Management (TYPE: Human Resources, DOMAIN: Back Office
Domain capabilities that support the management of enterprise recruitment and management of personnel. of an organization's employees for business purposes. Services Domain)
planning transactional-based functions.
SRM Business Analytical The Business Analytical Services Domain refers to the set Analysis and Statistics Defines the set of capabilities that support the Mathematical Defines the set of capabilities that support the use of Mathematical (TYPE: Analysis and Statistics, DOMAIN: Business
Services Domain of capabilities that support the extraction, aggregation and examination of business issues, problems and mathematical functions and algorithms for the analysisof data. Analytical Services Domain)
presntation of information to facilitate decision analysis their solutions.
and business evaluation.
SRM Business Analytical The Business Analytical Services Domain refers to the set Analysis and Statistics Defines the set of capabilities that support the Modeling Defines the set of capabilities that support the simulating of Modeling (TYPE: Analysis and Statistics, DOMAIN: Business Analytical
Services Domain of capabilities that support the extraction, aggregation and examination of business issues, problems and conditions or activities by performing a set of equation on a set Services Domain)
presntation of information to facilitate decision analysis their solutions. of data.
and business evaluation.
SRM Business Analytical The Business Analytical Services Domain refers to the set Analysis and Statistics Defines the set of capabilities that support the Simulation Defines the set of capabilities that support the representation of Simulation (TYPE: Analysis and Statistics, DOMAIN: Business Analytical
Services Domain of capabilities that support the extraction, aggregation and examination of business issues, problems and the interaction between real-world objects. Services Domain)
presntation of information to facilitate decision analysis their solutions.
and business evaluation.
SRM Business Analytical The Business Analytical Services Domain refers to the set Analysis and Statistics Defines the set of capabilities that support the Radiological Defines the set of capabilities that support the use of radiation Radiological (TYPE: Analysis and Statistics, DOMAIN: Business
Services Domain of capabilities that support the extraction, aggregation and examination of business issues, problems and and x-ray technologies for analysis and scietific examination. Analytical Services Domain)
presntation of information to facilitate decision analysis their solutions.
and business evaluation.
SRM Business Analytical The Business Analytical Services Domain refers to the set Analysis and Statistics Defines the set of capabilities that support the Forensics Defines the set of capabilities that support the analysis of Forensics (TYPE: Analysis and Statistics, DOMAIN: Business Analytical
Services Domain of capabilities that support the extraction, aggregation and examination of business issues, problems and physical elements using science and technology for investigative Services Domain)
presntation of information to facilitate decision analysis their solutions. andlegal purposes.
and business evaluation.
SRM Business Analytical The Business Analytical Services Domain refers to the set Analysis and Statistics Defines the set of capabilities that support the Predictive Defines the set of capabilities that support the foretelling of Predictive (TYPE: Analysis and Statistics, DOMAIN: Business Analytical
Services Domain of capabilities that support the extraction, aggregation and examination of business issues, problems and something in advance by the use of data. Services Domain)
presntation of information to facilitate decision analysis their solutions.
and business evaluation.
SRM Business Analytical The Business Analytical Services Domain refers to the set Analysis and Statistics Defines the set of capabilities that support the Structural - Thermal Defines the set of capabilities that support the use of data flow Structural - Thermal (TYPE: Analysis and Statistics, DOMAIN: Business
Services Domain of capabilities that support the extraction, aggregation and examination of business issues, problems and and data modeling diagrams for applyin systematic analysis of Analytical Services Domain)
presntation of information to facilitate decision analysis their solutions. data.
and business evaluation.
SRM Business Analytical The Business Analytical Services Domain refers to the set Business Intelligence Defines the set of capabilities that support Demand Forecasting - Mgmt Defines the set of capabilities that facilitate the prediction of Demand Forecasting - Mgmt (TYPE: Business Intelligence, DOMAIN:
Services Domain of capabilities that support the extraction, aggregation and information that pertains to the history, current sufficient production to meet an organization's sales of a product Business Analytical Services Domain)
presntation of information to facilitate decision analysis status or future projections of an or service
and business evaluation. orgaization.
SRM Business Analytical The Business Analytical Services Domain refers to the set Business Intelligence Defines the set of capabilities that support Decision Support and Planning Defines the set of capabilities that support the analyze Decision Support and Planning (TYPE: Business Intelligence, DOMAIN:
Services Domain of capabilities that support the extraction, aggregation and information that pertains to the history, current information and predict the impact of decisions before they are Business Analytical Services Domain)
presntation of information to facilitate decision analysis status or future projections of an made.
and business evaluation. orgaization.
SRM Business Analytical The Business Analytical Services Domain refers to the set Business Intelligence Defines the set of capabilities that support Data Mining Defines the set of capabilities that support the exploring and Data Mining (TYPE: Business Intelligence, DOMAIN: Business Analytical
Services Domain of capabilities that support the extraction, aggregation and information that pertains to the history, current analyzing o detailed business transactions to uncover patterns Services Domain)
presntation of information to facilitate decision analysis status or future projections of an and relationships within the business activity and history.
and business evaluation. orgaization.
SRM Business Analytical The Business Analytical Services Domain refers to the set Business Intelligence Defines the set of capabilities that support Balanced Scorecard Defines the set of capabilities that support the listing and Balanced Scorecard (TYPE: Business Intelligence, DOMAIN: Business
Services Domain of capabilities that support the extraction, aggregation and information that pertains to the history, current analyzing of both positive and negative impacts associated with a Analytical Services Domain)
presntation of information to facilitate decision analysis status or future projections of an decision.
and business evaluation. orgaization.
SRM Business Analytical The Business Analytical Services Domain refers to the set Reporting Defines the set of capabilities that support the Ad-Hoc Ad Hoc - defines the set of capabilities that support the use of Ad-Hoc (TYPE: Reporting, DOMAIN: Business Analytical Services
Services Domain of capabilities that support the extraction, aggregation and organization of dat into useful information. dynamic reports on an Domain)
presntation of information to facilitate decision analysis as needed basis.
and business evaluation.
SRM Business Analytical The Business Analytical Services Domain refers to the set Reporting Defines the set of capabilities that support the Standardized - Canned Defines the set of capabilities that support the use of pre- Standardized - Canned (TYPE: Reporting, DOMAIN: Business
Services Domain of capabilities that support the extraction, aggregation and organization of dat into useful information. conceived or pre-written reports. Analytical Services Domain)
presntation of information to facilitate decision analysis
and business evaluation.
SRM Business Analytical The Business Analytical Services Domain refers to the set Reporting Defines the set of capabilities that support the OLAP Defines the set of capabilities that support the analysis of OLAP (TYPE: Reporting, DOMAIN: Business Analytical Services
Services Domain of capabilities that support the extraction, aggregation and organization of dat into useful information. information that has been summarzed into multidimensional Domain)
presntation of information to facilitate decision analysis views and hierarchies.
and business evaluation.
SRM Business Analytical The Business Analytical Services Domain refers to the set Visualization Defines the set of capabilities that support the CAD CAD - defines the set of capabilities that support the design of CAD (TYPE: Visualization, DOMAIN: Business Analytical Services
Services Domain of capabilities that support the extraction, aggregation and conversion of data into gaphical or picture products with computers. Domain)
presntation of information to facilitate decision analysis form.
and business evaluation.
SRM Business Analytical The Business Analytical Services Domain refers to the set Visualization Defines the set of capabilities that support the Mapping - Geospatial - Elevation - GPS Defines the set of capabilities that support the use of elevation, Mapping - Geospatial - Elevation - GPS (TYPE: Visualization, DOMAIN:
Services Domain of capabilities that support the extraction, aggregation and conversion of data into gaphical or picture latitude, and longitud coordinates. Business Analytical Services Domain)
presntation of information to facilitate decision analysis form.
and business evaluation.
SRM Business Analytical The Business Analytical Services Domain refers to the set Visualization Defines the set of capabilities that support the Graphing - Charting Defines the set of capabilities that support the presentation of Graphing - Charting (TYPE: Visualization, DOMAIN: Business Analytical
Services Domain of capabilities that support the extraction, aggregation and conversion of data into gaphical or picture information in the form of diagrams ortables. Services Domain)
presntation of information to facilitate decision analysis form.
and business evaluation.
SRM Business Analytical The Business Analytical Services Domain refers to the set Visualization Defines the set of capabilities that support the Imagery Defines the set of capabilities that support the creation of film or Imagery (TYPE: Visualization, DOMAIN: Business Analytical Services
Services Domain of capabilities that support the extraction, aggregation and conversion of data into gaphical or picture electronic images from pictures, paper fors or graphics for Domain)
presntation of information to facilitate decision analysis form. static or dynamic use.
and business evaluation.
SRM Business Analytical The Business Analytical Services Domain refers to the set Visualization Defines the set of capabilities that support the Multimedia Defines the set of capabilities that support the representation of Multimedia (TYPE: Visualization, DOMAIN: Business Analytical Services
Services Domain of capabilities that support the extraction, aggregation and conversion of data into gaphical or picture information in more than one form to include text, audio, Domain)
presntation of information to facilitate decision analysis form. graphics, animated graphicsand full motion video.
and business evaluation.
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SRM Report with Descriptions
SRM Business Management The Business Management Services Domain defines the Investment Defines the set of capabilities that manage Performance Management Defines the set of capabilities for measurin the effectiveness of Performance Management (TYPE: Investment Management, DOMAIN:
Services Domain set of capabilities that support the management of Management the financial assets and capital of an an organization's financial assets and capital. Business Management Services Domain)
business functions and organizational activities that organization.
maintain continuit across the business and value-chain
participants. The Business Management Serv
SRM Business Management The Business Management Services Domain defines the Investment Defines the set of capabilities that manage Portfolio Management Defines the set of capabilities that support the administration of a Portfolio Management (TYPE: Investment Management, DOMAIN:
Services Domain set of capabilities that support the management of Management the financial assets and capital of an group of investments held by an organization. Business Management Services Domain)
business functions and organizational activities that organization.
maintain continuit across the business and value-chain
participants. The Business Management Serv
SRM Business Management The Business Management Services Domain defines the Investment Defines the set of capabilities that manage Strategic Planning & Mgmt Defines the set of capabilities that support the determination of Strategic Planning & Mgmt (TYPE: Investment Management, DOMAIN:
Services Domain set of capabilities that support the management of Management the financial assets and capital of an long-term goals and the identification of the bet approach for Business Management Services Domain)
business functions and organizational activities that organization. achieving those goals.
maintain continuit across the business and value-chain
participants. The Business Management Serv
SRM Business Management The Business Management Services Domain defines the Management of Defines the set of capabilities that regulate the Change Management Defines the set of capabilities that control the process for Change Management (TYPE: Management of Process, DOMAIN:
Services Domain set of capabilities that support the management of Process activities surrounding the business cycle of an updates or modifications to the existing documents software or Business Management Services Domain)
business functions and organizational activities that organization. business processes of an organization.
maintain continuit across the business and value-chain
participants. The Business Management Serv
SRM Business Management The Business Management Services Domain defines the Management of Defines the set of capabilities that regulate the Configuration Management Defines the set of capabilities that control the hardware and Configuration Management (TYPE: Management of Process, DOMAIN:
Services Domain set of capabilities that support the management of Process activities surrounding the business cycle of an software environments, as well as documents of an organization. Business Management Services Domain)
business functions and organizational activities that organization.
maintain continuit across the business and value-chain
participants. The Business Management Serv
SRM Business Management The Business Management Services Domain defines the Management of Defines the set of capabilities that regulate the Requirements Management Defines the set of capabilities for gathering, analyzing and Requirements Management (TYPE: Management of Process, DOMAIN:
Services Domain set of capabilities that support the management of Process activities surrounding the business cycle of an fulfilling the needs and prerequisites of an organization's effots. Business Management Services Domain)
business functions and organizational activities that organization.
maintain continuit across the business and value-chain
participants. The Business Management Serv
SRM Business Management The Business Management Services Domain defines the Management of Defines the set of capabilities that regulate the Risk Management Definesthe set of capabilities that support the identification and Risk Management (TYPE: Management of Process, DOMAIN: Business
Services Domain set of capabilities that support the management of Process activities surrounding the business cycle of an probabilities or chances of hazards as they relate to a task, Management Services Domain)
business functions and organizational activities that organization. decision or long-term goal.
maintain continuit across the business and value-chain
participants. The Business Management Serv
SRM Business Management The Business Management Services Domain defines the Management of Defines the set of capabilities that regulate the Business Rule Management Defines the set of capabilities for the management of the Business Rule Management (TYPE: Management of Process,
Services Domain set of capabilities that support the management of Process activities surrounding the business cycle of an enterprise processes that support an organization and its policies. DOMAIN: Business Management Services Domain)
business functions and organizational activities that organization.
maintain continuit across the business and value-chain
participants. The Business Management Serv
SRM Business Management The Business Management Services Domain defines the Management of Defines the set of capabilities that regulate the Quality Management Defines the set of capabilities intended to help determine the Quality Management (TYPE: Management of Process, DOMAIN:
Services Domain set of capabilities that support the management of Process activities surrounding the business cycle of an level that a product or service satisfies certain requirements Business Management Services Domain)
business functions and organizational activities that organization.
maintain continuit across the business and value-chain
participants. The Business Management Serv
SRM Business Management The Business Management Services Domain defines the Management of Defines the set of capabilities that regulate the Governance - Policy Management Defines the set of capabilities intended to influence and Governance - Policy Management (TYPE: Management of Process,
Services Domain set of capabilities that support the management of Process activities surrounding the business cycle of an determine decisions, actions, business rules and other matters DOMAIN: Business Management Services Domain)
business functions and organizational activities that organization. withi an organization.
maintain continuit across the business and value-chain
participants. The Business Management Serv
SRM Business Management The Business Management Services Domain defines the Management of Defines the set of capabilities that regulate the Program - Project Management Defines the set of capabilities for the management and control of Program - Project Management (TYPE: Management of Process,
Services Domain set of capabilities that support the management of Process activities surrounding the business cycle of an a particular effort of an organization. DOMAIN: Business Management Services Domain)
business functions and organizational activities that organization.
maintain continuit across the business and value-chain
participants. The Business Management Serv
SRM Business Management The Business Management Services Domain defines the Organizational Defines the set of capabilities that support Network Management Defines the set of capabilities involved in monitoring and Network Management (TYPE: Organizational Management, DOMAIN:
Services Domain set of capabilities that support the management of Management both collaboration and communication within maintaining a communications network in order o diagnose Business Management Services Domain)
business functions and organizational activities that an organization. problems, gather statistics and provide general usage.
maintain continuit across the business and value-chain
participants. The Business Management Serv
SRM Business Management The Business Management Services Domain defines the Organizational Defines the set of capabilities that support Workgroup - Groupware Defines the set of capabilities that support multiple users working Workgroup - Groupware (TYPE: Organizational Management,
Services Domain set of capabilities that support the management of Management both collaboration and communication within on related tasks. DOMAIN: Business Management Services Domain)
business functions and organizational activities that an organization.
maintain continuit across the business and value-chain
participants. The Business Management Serv
SRM Business Management The Business Management Services Domain defines the Supply Chain Defines the set of capabilities for planning, Ordering - Purchasing Defines the set of capabilities that allow the placement of request Ordering - Purchasing (TYPE: Supply Chain Management, DOMAIN:
Services Domain set of capabilities that support the management of Management scheduling and controlling a supply chain and for a product. Business Management Services Domain)
business functions and organizational activities that the sequence of organizations and functions
maintain continuit across the business and value-chain that mine, make or assemble materials and
participants. The Business Management Serv products from manufacturer to wholesaler to
retailer to consumer.
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SRM Business Management The Business Management Services Domain defines the Supply Chain Defines the set of capabilities for planning, Catalog Management Defines the set of capabilities that support the listing of available Catalog Management (TYPE: Supply Chain Management, DOMAIN:
Services Domain set of capabilities that support the management of Management scheduling and controlling a supply chain and products or ervices that an organization offers. Business Management Services Domain)
business functions and organizational activities that the sequence of organizations and functions
maintain continuit across the business and value-chain that mine, make or assemble materials and
participants. The Business Management Serv products from manufacturer to wholesaler to
retailer to consumer.
SRM Business Management The Business Management Services Domain defines the Supply Chain Defines the set of capabilities for planning, Invoice - Requisition Tracking and Approval Defines the set of capabilities that support the identification of Invoice - Requisition Tracking and Approval (TYPE: Supply Chain
Services Domain set of capabilities that support the management of Management scheduling and controlling a supply chain and where a shipment or delivery is within the business ycle. Management, DOMAIN: Business Management Services Domain)
business functions and organizational activities that the sequence of organizations and functions
maintain continuit across the business and value-chain that mine, make or assemble materials and
participants. The Business Management Serv products from manufacturer to wholesaler to
retailer to consumer.
SRM Business Management The Business Management Services Domain defines the Supply Chain Defines the set of capabilities for planning, Procurement Defines the set of capabilities that support the ordering and Procurement (TYPE: Supply Chain Management, DOMAIN: Business
Services Domain set of capabilities that support the management of Management scheduling and controlling a supply chain and purchasing of products and services. Management Services Domain)
business functions and organizational activities that the sequence of organizations and functions
maintain continuit across the business and value-chain that mine, make or assemble materials and
participants. The Business Management Serv products from manufacturer to wholesaler to
retailer to consumer.
SRM Business Management The Business Management Services Domain defines the Supply Chain Defines the set of capabilities for planning, Returns Management Defines the set of capabilities for collecting, analyzing, and Returns Management (TYPE: Supply Chain Management, DOMAIN:
Services Domain set of capabilities that support the management of Management scheduling and controlling a supply chain and resolving product returns or servic cancellations. Business Management Services Domain)
business functions and organizational activities that the sequence of organizations and functions
maintain continuit across the business and value-chain that mine, make or assemble materials and
participants. The Business Management Serv products from manufacturer to wholesaler to
retailer to consumer.
SRM Business Management The Business Management Services Domain defines the Supply Chain Defines the set of capabilities for planning, Sourcing Management Defines the set of capabilities that support the supply of goods or Sourcing Management (TYPE: Supply Chain Management, DOMAIN:
Services Domain set of capabilities that support the management of Management scheduling and controlling a supply chain and services as well as the tracking and analysis f costs for these Business Management Services Domain)
business functions and organizational activities that the sequence of organizations and functions goods.
maintain continuit across the business and value-chain that mine, make or assemble materials and
participants. The Business Management Serv products from manufacturer to wholesaler to
retailer to consumer.
SRM Business Management The Business Management Services Domain defines the Supply Chain Defines the set of capabilities for planning, Storefront - Shopping Cart Defines the set of capabilities that support the online equivalent Storefront - Shopping Cart (TYPE: Supply Chain Management,
Services Domain set of capabilities that support the management of Management scheduling and controlling a supply chain and of the supermarket cart, where orders and merchandise are DOMAIN: Business Management Services Domain)
business functions and organizational activities that the sequence of organizations and functions placed.
maintain continuit across the business and value-chain that mine, make or assemble materials and
participants. The Business Management Serv products from manufacturer to wholesaler to
retailer to consumer.
SRM Customer Services The Customer Services Domain refers to the set of Customer Initiated Defines the set of capabilities that allow Assistance Request Defines the set of capabilities that support the solicitation of Assistance Request (TYPE: Customer Initiated Assistance, DOMAIN:
Domain capabilities that are directly related to the end customer, Assistance customers to proactively seek assistance and support from a customer. Customer Services Domain)
the interaction betwee the business and the customer, service from an organization.
and the customer-driven activities or functions.
SRM Customer Services The Customer Services Domain refers to the set of Customer Initiated Defines the set of capabilities that allow Online Help Defines the set of capabilities that provide an electronic interface Online Help (TYPE: Customer Initiated Assistance, DOMAIN: Customer
Domain capabilities that are directly related to the end customer, Assistance customers to proactively seek assistance and to customer assistane. Services Domain)
the interaction betwee the business and the customer, service from an organization.
and the customer-driven activities or functions.
SRM Customer Services The Customer Services Domain refers to the set of Customer Initiated Defines the set of capabilities that allow Self-Service Defines the set of capabilities that allow an organization's Self-Service (TYPE: Customer Initiated Assistance, DOMAIN: Customer
Domain capabilities that are directly related to the end customer, Assistance customers to proactively seek assistance and customers to sign up for a particular service at their own initiative. Services Domain)
the interaction betwee the business and the customer, service from an organization.
and the customer-driven activities or functions.
SRM Customer Services The Customer Services Domain refers to the set of Customer Initiated Defines the set of capabilities that allow Multi-Lingual Support Defines the set of capabilities that allow access to data and Multi-Lingual Support (TYPE: Customer Initiated Assistance, DOMAIN:
Domain capabilities that are directly related to the end customer, Assistance customers to proactively seek assistance and information in multiple languages. Customer Services Domain)
the interaction betwee the business and the customer, service from an organization.
and the customer-driven activities or functions.
SRM Customer Services The Customer Services Domain refers to the set of Customer Initiated Defines the set of capabilities that allow Online Tutorials Defines the set of capabilities that provide an electronic interface Online Tutorials (TYPE: Customer Initiated Assistance, DOMAIN:
Domain capabilities that are directly related to the end customer, Assistance customers to proactively seek assistance and to educate and assist custoers. Customer Services Domain)
the interaction betwee the business and the customer, service from an organization.
and the customer-driven activities or functions.
SRM Customer Services The Customer Services Domain refers to the set of Customer Initiated Defines the set of capabilities that allow Reservations - Registration Defines the set of capabilities that allow electronic enrollment and Reservations - Registration (TYPE: Customer Initiated Assistance,
Domain capabilities that are directly related to the end customer, Assistance customers to proactively seek assistance and confirmations for services. DOMAIN: Customer Services Domain)
the interaction betwee the business and the customer, service from an organization.
and the customer-driven activities or functions.
SRM Customer Services The Customer Services Domain refers to the set of Customer Initiated Defines the set of capabilities that allow Scheduling Defines the set of capabilities that support the plan for performing Scheduling (TYPE: Customer Initiated Assistance, DOMAIN: Customer
Domain capabilities that are directly related to the end customer, Assistance customers to proactively seek assistance and work or service to meet theneeds of an organizationÆs Services Domain)
the interaction betwee the business and the customer, service from an organization. customers.
and the customer-driven activities or functions.
SRM Customer Services The Customer Services Domain refers to the set of Customer Preferences Defines the set of capabilities that allow an Alerts and Notifications Defines the set of capabilities that allow a customer to be Alerts and Notifications (TYPE: Customer Preferences, DOMAIN:
Domain capabilities that are directly related to the end customer, organization's customers to change a user contacted in relation to a subscription or service of interest. Customer Services Domain)
the interaction betwee the business and the customer, interface and they way that data is displayed.
and the customer-driven activities or functions.
SRM Customer Services The Customer Services Domain refers to the set of Customer Preferences Defines the set of capabilities that allow an Personalization Defines the set of capabilities to change a user interface and how Personalization (TYPE: Customer Preferences, DOMAIN: Customer
Domain capabilities that are directly related to the end customer, organization's customers to change a user data is displayed. Services Domain)
the interaction betwee the business and the customer, interface and they way that data is displayed.
and the customer-driven activities or functions.
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SRM Customer Services The Customer Services Domain refers to the set of Customer Preferences Defines the set of capabilities that allow an Profile Management Defines the set of capabilities that allow for the maintenance and Profile Management (TYPE: Customer Preferences, DOMAIN:
Domain capabilities that are directly related to the end customer, organization's customers to change a user modification of a ustomer's account information related to their Customer Services Domain)
the interaction betwee the business and the customer, interface and they way that data is displayed. profile.
and the customer-driven activities or functions.
SRM Customer Services The Customer Services Domain refers to the set of Customer Preferences Defines the set of capabilities that allow an Subscriptions Defines the set of capabilities that allow a customer to join a Subscriptions (TYPE: Customer Preferences, DOMAIN: Customer
Domain capabilities that are directly related to the end customer, organization's customers to change a user forum, listserv, or mailing list. Services Domain)
the interaction betwee the business and the customer, interface and they way that data is displayed.
and the customer-driven activities or functions.
SRM Customer Services The Customer Services Domain refers to the set of Customer Relationship Defines the set of capabilities that are used to Call Center Management Define the set of capabilities that handle telephone sales and-or Call Center Management (TYPE: Customer Relationship Management,
Domain capabilities that are directly related to the end customer, Management plan, schedule and control the activities service to the end customer. DOMAIN: Customer Services Domain)
the interaction betwee the business and the customer, betwee the customer and the enterprise
and the customer-driven activities or functions. both before and after a product or service is
offered.
SRM Customer Services The Customer Services Domain refers to the set of Customer Relationship Defines the set of capabilities that are used to Customer Analytics Defines the set of capabilities that allow for the analysis of an Customer Analytics (TYPE: Customer Relationship Management,
Domain capabilities that are directly related to the end customer, Management plan, schedule and control the activities organization's customers as ell as the scoring of third party DOMAIN: Customer Services Domain)
the interaction betwee the business and the customer, betwee the customer and the enterprise information as it relates to an organizationÆs customers.
and the customer-driven activities or functions. both before and after a product or service is
offered.
SRM Customer Services The Customer Services Domain refers to the set of Customer Relationship Defines the set of capabilities that are used to Contact Management Defines the set of capabilities that keep track of people and the Contact Management (TYPE: Customer Relationship Management,
Domain capabilities that are directly related to the end customer, Management plan, schedule and control the activities related activities of an organization. DOMAIN: Customer Services Domain)
the interaction betwee the business and the customer, betwee the customer and the enterprise
and the customer-driven activities or functions. both before and after a product or service is
offered.
SRM Customer Services The Customer Services Domain refers to the set of Customer Relationship Defines the set of capabilities that are used to Customer - Account Management Define the set of capabilities that support the retention and Customer - Account Management (TYPE: Customer Relationship
Domain capabilities that are directly related to the end customer, Management plan, schedule and control the activities delivery of a service or product to an orgnization's clients. Management, DOMAIN: Customer Services Domain)
the interaction betwee the business and the customer, betwee the customer and the enterprise
and the customer-driven activities or functions. both before and after a product or service is
offered.
SRM Customer Services The Customer Services Domain refers to the set of Customer Relationship Defines the set of capabilities that are used to Customer Feedback Defines the set of capabilities that are used to collect, analyze Customer Feedback (TYPE: Customer Relationship Management,
Domain capabilities that are directly related to the end customer, Management plan, schedule and control the activities and handle comments and feedback from an organization's DOMAIN: Customer Services Domain)
the interaction betwee the business and the customer, betwee the customer and the enterprise cutomers.
and the customer-driven activities or functions. both before and after a product or service is
offered.
SRM Customer Services The Customer Services Domain refers to the set of Customer Relationship Defines the set of capabilities that are used to Surveys Defines the set of capabilities that are used to collect useful Surveys (TYPE: Customer Relationship Management, DOMAIN:
Domain capabilities that are directly related to the end customer, Management plan, schedule and control the activities information from an organization's customers. Customer Services Domain)
the interaction betwee the business and the customer, betwee the customer and the enterprise
and the customer-driven activities or functions. both before and after a product or service is
offered.
SRM Customer Services The Customer Services Domain refers to the set of Customer Relationship Defines the set of capabilities that are used to Brand Management Defines the set of capabilities that support the application of a Brand Management (TYPE: Customer Relationship Management,
Domain capabilities that are directly related to the end customer, Management plan, schedule and control the activities trade name to a product or service as well s developing an DOMAIN: Customer Services Domain)
the interaction betwee the business and the customer, betwee the customer and the enterprise awareness for the name.
and the customer-driven activities or functions. both before and after a product or service is
offered.
SRM Customer Services The Customer Services Domain refers to the set of Customer Relationship Defines the set of capabilities that are used to Partner Relationship Mgmt Defines the set of capabilities that are used to plan and control Partner Relationship Mgmt (TYPE: Customer Relationship
Domain capabilities that are directly related to the end customer, Management plan, schedule and control the activities the activities between an organization, its stakeholders and Management, DOMAIN: Customer Services Domain)
the interaction betwee the business and the customer, betwee the customer and the enterprise business partners, incuding third parties that support services to
and the customer-driven activities or functions. both before and after a product or service is an organizationÆs stakeholders.
offered.
SRM Customer Services The Customer Services Domain refers to the set of Customer Relationship Defines the set of capabilities that are used to Product Management Defines the set of capabilities that facilitate the creation and Product Management (TYPE: Customer Relationship Management,
Domain capabilities that are directly related to the end customer, Management plan, schedule and control the activities maintenance of products and services. DOMAIN: Customer Services Domain)
the interaction betwee the business and the customer, betwee the customer and the enterprise
and the customer-driven activities or functions. both before and after a product or service is
offered.
SRM Customer Services The Customer Services Domain refers to the set of Customer Relationship Defines the set of capabilities that are used to Sales and Marketing Defines the set of capabilities that facilitate the promotion of a Sales and Marketing (TYPE: Customer Relationship Management,
Domain capabilities that are directly related to the end customer, Management plan, schedule and control the activities product or service and capture of nw business. DOMAIN: Customer Services Domain)
the interaction betwee the business and the customer, betwee the customer and the enterprise
and the customer-driven activities or functions. both before and after a product or service is
offered.
SRM Digital Asset Services The Digital Asset Services Domain refers to the set of Content Management Defines the capabilities that manage the Content Authoring Defines the capabilities that allow for the creation of tutorials, Content Authoring (TYPE: Content Management, DOMAIN: Digital
Domain capabilities that support the generation, management and storage, maintenance and retrieval of CBT courseware, Web sites, CD-ROMs and other interactive Asset Services Domain)
ditribution of intellectual capital and electronic media documents and information of a system or progams.
across the business and extended enterprise. website.
SRM Digital Asset Services The Digital Asset Services Domain refers to the set of Content Management Defines the capabilities that manage the Content Review and Approval Defines the capabilities that allow for the approval of interactive Content Review and Approval (TYPE: Content Management, DOMAIN:
Domain capabilities that support the generation, management and storage, maintenance and retrieval of programs. Digital Asset Services Domain)
ditribution of intellectual capital and electronic media documents and information of a system or
across the business and extended enterprise. website.
SRM Digital Asset Services The Digital Asset Services Domain refers to the set of Content Management Defines the capabilities that manage the Tagging and Aggregation Defines the set of capabilities that support the identification of Tagging and Aggregation (TYPE: Content Management, DOMAIN:
Domain capabilities that support the generation, management and storage, maintenance and retrieval of specific cntent within a larger set of content for collection and Digital Asset Services Domain)
ditribution of intellectual capital and electronic media documents and information of a system or summarization.
across the business and extended enterprise. website.
SRM Digital Asset Services The Digital Asset Services Domain refers to the set of Content Management Defines the capabilities that manage the Content Publishing and Delivery Defines the set of capabilities that allow for the propagation of Content Publishing and Delivery (TYPE: Content Management,
Domain capabilities that support the generation, management and storage, maintenance and retrieval of interactive programs. DOMAIN: Digital Asset Services Domain)
ditribution of intellectual capital and electronic media documents and information of a system or
across the business and extended enterprise. website.
SRM Digital Asset Services The Digital Asset Services Domain refers to the set of Content Management Defines the capabilities that manage the Syndication Management Defines the set of capabilities that control and regulate an Syndication Management (TYPE: Content Management, DOMAIN:
Domain capabilities that support the generation, management and storage, maintenance and retrieval of organization's brand. Digital Asset Services Domain)
ditribution of intellectual capital and electronic media documents and information of a system or
across the business and extended enterprise. website.
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SRM Digital Asset Services The Digital Asset Services Domain refers to the set of Document Defines the set of capabilities that control the Document Imaging and OCR Defines the set of capabilities that support the scanning of Document Imaging and OCR (TYPE: Document Management,
Domain capabilities that support the generation, management and Management capture and maintenance of an orgnization's physical documents for use electronically. DOMAIN: Digital Asset Services Domain)
ditribution of intellectual capital and electronic media documents and files.
across the business and extended enterprise.
SRM Digital Asset Services The Digital Asset Services Domain refers to the set of Document Defines the set of capabilities that control the Document Review and Approval Defines the set of capabilities that support the editing and Document Review and Approval (TYPE: Document Management,
Domain capabilities that support the generation, management and Management capture and maintenance of an orgnization's commendation of documents before releasing them. DOMAIN: Digital Asset Services Domain)
ditribution of intellectual capital and electronic media documents and files.
across the business and extended enterprise.
SRM Digital Asset Services The Digital Asset Services Domain refers to the set of Document Defines the set of capabilities that control the Document Referencing Defines the set of capabilities that support the redirection to other Document Referencing (TYPE: Document Management, DOMAIN:
Domain capabilities that support the generation, management and Management capture and maintenance of an orgnization's documents and information for related content. Digital Asset Services Domain)
ditribution of intellectual capital and electronic media documents and files.
across the business and extended enterprise.
SRM Digital Asset Services The Digital Asset Services Domain refers to the set of Document Defines the set of capabilities that control the Document Revisions Defines the set of capabilities that support the versioning and Document Revisions (TYPE: Document Management, DOMAIN: Digital
Domain capabilities that support the generation, management and Management capture and maintenance of an orgnization's editing of content and documents. Asset Services Domain)
ditribution of intellectual capital and electronic media documents and files.
across the business and extended enterprise.
SRM Digital Asset Services The Digital Asset Services Domain refers to the set of Document Defines the set of capabilities that control the Classification Defines the set of capabilities that support selection and retieval Classification (TYPE: Document Management, DOMAIN: Digital Asset
Domain capabilities that support the generation, management and Management capture and maintenance of an orgnization's of records organized by shared characteristics in content or Services Domain)
ditribution of intellectual capital and electronic media documents and files. context.
across the business and extended enterprise.
SRM Digital Asset Services The Digital Asset Services Domain refers to the set of Document Defines the set of capabilities that control the Indexing Indexing (TYPE: Document Management, DOMAIN: Digital Asset
Domain capabilities that support the generation, management and Management capture and maintenance of an orgnization's Services Domain)
ditribution of intellectual capital and electronic media documents and files.
across the business and extended enterprise.
SRM Digital Asset Services The Digital Asset Services Domain refers to the set of Document Defines the set of capabilities that control the Library - Storage Defines the set of capabilities that support document and data Library - Storage (TYPE: Document Management, DOMAIN: Digital
Domain capabilities that support the generation, management and Management capture and maintenance of an orgnization's warehousing and archiving. Asset Services Domain)
ditribution of intellectual capital and electronic media documents and files.
across the business and extended enterprise.
SRM Digital Asset Services The Digital Asset Services Domain refers to the set of Document Defines the set of capabilities that control the Document Conversion Defines the set of capabilities that support the changing of files Document Conversion (TYPE: Document Management, DOMAIN:
Domain capabilities that support the generation, management and Management capture and maintenance of an orgnization's from one type of format to another. Digital Asset Services Domain)
ditribution of intellectual capital and electronic media documents and files.
across the business and extended enterprise.
SRM Digital Asset Services The Digital Asset Services Domain refers to the set of Knowledge Defines the set of capabilities that support the Information Retrieval Defines the set of capabilities that allow access to data and Information Retrieval (TYPE: Knowledge Management, DOMAIN:
Domain capabilities that support the generation, management and Management identification, gathering and transformation of information for use by an organization and its stakeholders. Digital Asset Services Domain)
ditribution of intellectual capital and electronic media documnts, reports and other sources into
across the business and extended enterprise. meaningful information.
SRM Digital Asset Services The Digital Asset Services Domain refers to the set of Knowledge Defines the set of capabilities that support the Knowledge Capture Defines the set of capabilities that facilitate collection of data and Knowledge Capture (TYPE: Knowledge Management, DOMAIN: Digital
Domain capabilities that support the generation, management and Management identification, gathering and transformation of information. Asset Services Domain)
ditribution of intellectual capital and electronic media documnts, reports and other sources into
across the business and extended enterprise. meaningful information.
SRM Digital Asset Services The Digital Asset Services Domain refers to the set of Knowledge Defines the set of capabilities that support the Categorization Defines the set of capabilities that allow classification of data and Categorization (TYPE: Knowledge Management, DOMAIN: Digital
Domain capabilities that support the generation, management and Management identification, gathering and transformation of information ito specific layers or types to support an Asset Services Domain)
ditribution of intellectual capital and electronic media documnts, reports and other sources into organization.
across the business and extended enterprise. meaningful information.
SRM Digital Asset Services The Digital Asset Services Domain refers to the set of Knowledge Defines the set of capabilities that support the Information Mapping - Taxonomy Defines the set of capabilities that support the creation and Information Mapping - Taxonomy (TYPE: Knowledge Management,
Domain capabilities that support the generation, management and Management identification, gathering and transformation of maintenance of relationshis between data entities, naming DOMAIN: Digital Asset Services Domain)
ditribution of intellectual capital and electronic media documnts, reports and other sources into standards and categorization.
across the business and extended enterprise. meaningful information.
SRM Digital Asset Services The Digital Asset Services Domain refers to the set of Knowledge Defines the set of capabilities that support the Information Sharing Defines the set of capabilities that support the use of documents Information Sharing (TYPE: Knowledge Management, DOMAIN: Digital
Domain capabilities that support the generation, management and Management identification, gathering and transformation of and data in a multi-user environment for use by an organization Asset Services Domain)
ditribution of intellectual capital and electronic media documnts, reports and other sources into and its stakeholders.
across the business and extended enterprise. meaningful information.
SRM Digital Asset Services The Digital Asset Services Domain refers to the set of Knowledge Defines the set of capabilities that support the Knowledge Discovery Defines the set of capabilities that facilitate the identification of Knowledge Discovery (TYPE: Knowledge Management, DOMAIN:
Domain capabilities that support the generation, management and Management identification, gathering and transformation of useful information from data. Digital Asset Services Domain)
ditribution of intellectual capital and electronic media documnts, reports and other sources into
across the business and extended enterprise. meaningful information.
SRM Digital Asset Services The Digital Asset Services Domain refers to the set of Knowledge Defines the set of capabilities that support the Knowledge Distribution and Delivery Defines the set of capabilities that support the transfer of Knowledge Distribution and Delivery (TYPE: Knowledge Management,
Domain capabilities that support the generation, management and Management identification, gathering and transformation of knowledge to the end customer. DOMAIN: Digital Asset Services Domain)
ditribution of intellectual capital and electronic media documnts, reports and other sources into
across the business and extended enterprise. meaningful information.
SRM Digital Asset Services The Digital Asset Services Domain refers to the set of Knowledge Defines the set of capabilities that support the Knowledge Engineering Defines the set of capabilities that support the translation of Knowledge Engineering (TYPE: Knowledge Management, DOMAIN:
Domain capabilities that support the generation, management and Management identification, gathering and transformation of knowledge from an expert ino the knowledge base of an expert Digital Asset Services Domain)
ditribution of intellectual capital and electronic media documnts, reports and other sources into system.
across the business and extended enterprise. meaningful information.
SRM Digital Asset Services The Digital Asset Services Domain refers to the set of Records Management Defines the set of capabilities to support the Record Linking - Association Defines the set of capabilities that support the correlation Record Linking - Association (TYPE: Records Management, DOMAIN:
Domain capabilities that support the generation, management and storage, protection, archiving, classification between logical data and information sets. Digital Asset Services Domain)
ditribution of intellectual capital and electronic media and retirement of documents and
across the business and extended enterprise. informaion.
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SRM Digital Asset Services The Digital Asset Services Domain refers to the set of Records Management Defines the set of capabilities to support the Document Retirement Defines the set of capabilities that support the termination or Document Retirement (TYPE: Records Management, DOMAIN: Digital
Domain capabilities that support the generation, management and storage, protection, archiving, classification cancellation of documents and artifacts used by an organization Asset Services Domain)
ditribution of intellectual capital and electronic media and retirement of documents and and its stakeholders.
across the business and extended enterprise. informaion.
SRM Digital Asset Services The Digital Asset Services Domain refers to the set of Records Management Defines the set of capabilities to support the Digital Rights Management Defines the set of capabilities that support the claim and Digital Rights Management (TYPE: Records Management, DOMAIN:
Domain capabilities that support the generation, management and storage, protection, archiving, classification ownership of intellectual capital and artifacts belonging to an Digital Asset Services Domain)
ditribution of intellectual capital and electronic media and retirement of documents and organization.
across the business and extended enterprise. informaion.
SRM Digital Asset Services The Digital Asset Services Domain refers to the set of Records Management Defines the set of capabilities to support the Document Classification Defines the set of capabilities that support the categorization of Document Classification (TYPE: Records Management, DOMAIN:
Domain capabilities that support the generation, management and storage, protection, archiving, classification documents and artifacts, both electronic and physical. Digital Asset Services Domain)
ditribution of intellectual capital and electronic media and retirement of documents and
across the business and extended enterprise. informaion.
SRM Process Automation The Process Automation Services Domain defines the set Routing and Defines the set of capabilities for the Inbound Correspondence Management Defines the set of capabilities for the management of externally Inbound Correspondence Management (TYPE: Routing and Scheduling,
Services Domain of capabilities that support the automation of process and Scheduling automatic directing, assignment, or allocation initiated communication between an organization and its DOMAIN: Process Automation Services Domain)
managemnt activities that assist in effectively managing of time for a particular action or event. stakehoders.
the business. The Process Automation Services domain
represents those services and
SRM Process Automation The Process Automation Services Domain defines the set Routing and Defines the set of capabilities for the Outbound Correspondence Management Defines the set of capabilities for the management of internally Outbound Correspondence Management (TYPE: Routing and
Services Domain of capabilities that support the automation of process and Scheduling automatic directing, assignment, or allocation initiated communication between an organization and its Scheduling, DOMAIN: Process Automation Services Domain)
managemnt activities that assist in effectively managing of time for a particular action or event. stakeholders.
the business. The Process Automation Services domain
represents those services and
SRM Process Automation The Process Automation Services Domain defines the set Tracking and Workflow Defines the set of capabilities for automatic Case - Issue Management Defines the set of capabilities for managing the life cycle of a Case - Issue Management (TYPE: Tracking and Workflow, DOMAIN:
Services Domain of capabilities that support the automation of process and monitoring and routing of documents to the particular claim or investigation within an organization to include Process Automation Services Domain)
managemnt activities that assist in effectively managing users responsible for working on them to creating, routing, tracing, assignmen and closing of a case as
the business. The Process Automation Services domain supprt each step of the business cycle. well as collaboration among case handlers.
represents those services and
SRM Process Automation The Process Automation Services Domain defines the set Tracking and Workflow Defines the set of capabilities for automatic Conflict Resolution Defines the set of capabilities that support the conclusion of Conflict Resolution (TYPE: Tracking and Workflow, DOMAIN: Process
Services Domain of capabilities that support the automation of process and monitoring and routing of documents to the contention or differences within the business cycle. Automation Services Domain)
managemnt activities that assist in effectively managing users responsible for working on them to
the business. The Process Automation Services domain supprt each step of the business cycle.
represents those services and
SRM Process Automation The Process Automation Services Domain defines the set Tracking and Workflow Defines the set of capabilities for automatic Process Tracking Defines the set of capabilities to allow the monitoring of activities Process Tracking (TYPE: Tracking and Workflow, DOMAIN: Process
Services Domain of capabilities that support the automation of process and monitoring and routing of documents to the within the business cycle. Automation Services Domain)
managemnt activities that assist in effectively managing users responsible for working on them to
the business. The Process Automation Services domain supprt each step of the business cycle.
represents those services and
SRM Support Services The Support Services Domain refers to the set of cross- Collaboration Defines the set of capabilities that allow for Document Library Defines the set of capabilities that support the grouping and Document Library (TYPE: Collaboration, DOMAIN: Support Services
Domain functional capabilities that can be leverged independent the concurrent, simultaneous communication archiving of files and records on a server. Domain)
of Service Domain objective or mission. and sharing of content, schedules, messages
and ideas within a organization.
SRM Support Services The Support Services Domain refers to the set of cross- Collaboration Defines the set of capabilities that allow for Email Defines the set of capabilities that support the transmission o Email (TYPE: Collaboration, DOMAIN: Support Services Domain)
Domain functional capabilities that can be leverged independent the concurrent, simultaneous communication memos and messages over a network.
of Service Domain objective or mission. and sharing of content, schedules, messages
and ideas within a organization.
SRM Support Services The Support Services Domain refers to the set of cross- Collaboration Defines the set of capabilities that allow for Shared Calendaring Defines the set of capabilities that allow an entire team as well as Shared Calendaring (TYPE: Collaboration, DOMAIN: Support Services
Domain functional capabilities that can be leverged independent the concurrent, simultaneous communication individuals to view, add and mdify each otherÆs schedules, Domain)
of Service Domain objective or mission. and sharing of content, schedules, messages meetings and activities.
and ideas within a organization.
SRM Support Services The Support Services Domain refers to the set of cross- Collaboration Defines the set of capabilities that allow for Task Management Defines the set of capabilities that support a specific undertaking Task Management (TYPE: Collaboration, DOMAIN: Support Services
Domain functional capabilities that can be leverged independent the concurrent, simultaneous communication or function assigned to an employee. Domain)
of Service Domain objective or mission. and sharing of content, schedules, messages
and ideas within a organization.
SRM Support Services The Support Services Domain refers to the set of cross- Collaboration Defines the set of capabilities that allow for Threaded Discussions Defines the set of capabilities that support the running log of Threaded Discussions (TYPE: Collaboration, DOMAIN: Support
Domain functional capabilities that can be leverged independent the concurrent, simultaneous communication remarks and opinions about a given topicor subject. Services Domain)
of Service Domain objective or mission. and sharing of content, schedules, messages
and ideas within a organization.
SRM Support Services The Support Services Domain refers to the set of cross- Communication Defines the set of capabilities that support the Audio Conferencing Defines the set of capabilities that support audio communications Audio Conferencing (TYPE: Communication, DOMAIN: Support
Domain functional capabilities that can be leverged independent transmission of data, messages and sessions among people who are geographically dispersed. Services Domain)
of Service Domain objective or mission. information in muliple formats and protocols.
SRM Support Services The Support Services Domain refers to the set of cross- Communication Defines the set of capabilities that support the Computer - Telephony Integration Computer / Telephony Integration - defines the set of capabilities Computer - Telephony Integration (TYPE: Communication, DOMAIN:
Domain functional capabilities that can be leverged independent transmission of data, messages and that supportthe connectivity between server hardware, software Support Services Domain)
of Service Domain objective or mission. information in muliple formats and protocols. and telecommunications equipment into a single logical system.
SRM Support Services The Support Services Domain refers to the set of cross- Communication Defines the set of capabilities that support the Event - News Management Defines the set of capabilities that monitor servers, workstations Event - News Management (TYPE: Communication, DOMAIN: Support
Domain functional capabilities that can be leverged independent transmission of data, messages and and network devices for routine and non-routine events. Services Domain)
of Service Domain objective or mission. information in muliple formats and protocols.
SRM Support Services The Support Services Domain refers to the set of cross- Communication Defines the set of capabilities that support the Real-Time - Chat Defines the set of capabilities that support the conferencing Real-Time - Chat (TYPE: Communication, DOMAIN: Support Services
Domain functional capabilities that can be leverged independent transmission of data, messages and capability between two or more users on a local area networkor Domain)
of Service Domain objective or mission. information in muliple formats and protocols. the internet.
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SRM Report with Descriptions
SRM Support Services The Support Services Domain refers to the set of cross- Communication Defines the set of capabilities that support the Video Conferencing Defines the set of capabilities that support video communications Video Conferencing (TYPE: Communication, DOMAIN: Support
Domain functional capabilities that can be leverged independent transmission of data, messages and sessions among people who are geographically dispersed. Services Domain)
of Service Domain objective or mission. information in muliple formats and protocols.
SRM Support Services The Support Services Domain refers to the set of cross- Communication Defines the set of capabilities that support the Community Management Defines the set of capabilities that support the administration of Community Management (TYPE: Communication, DOMAIN: Support
Domain functional capabilities that can be leverged independent transmission of data, messages and online groups that share common interests. Services Domain)
of Service Domain objective or mission. information in muliple formats and protocols.
SRM Support Services The Support Services Domain refers to the set of cross- Communication Defines the set of capabilities that support the Instant Messaging Defines the set of capabilities that support keyboard Instant Messaging (TYPE: Communication, DOMAIN: Support Services
Domain functional capabilities that can be leverged independent transmission of data, messages and conferencing over a Local Area Network or the internet etween Domain)
of Service Domain objective or mission. information in muliple formats and protocols. two or more people.
SRM Support Services The Support Services Domain refers to the set of cross- Forms Management Defines the set of capabilities that support the Forms Creation Defines the set of capabilities that support the design and Forms Creation (TYPE: Forms Management, DOMAIN: Support
Domain functional capabilities that can be leverged independent creation, modification and usage of physical generation of electronic or physical forms and templates for use Services Domain)
of Service Domain objective or mission. or electronic documents used to capture within the business cycle by an organization an its stakeholders.
inormation within the business cycle.
SRM Support Services The Support Services Domain refers to the set of cross- Forms Management Defines the set of capabilities that support the Forms Modification Defines the set of capabilities that support the maintenance of Forms Modification (TYPE: Forms Management, DOMAIN: Support
Domain functional capabilities that can be leverged independent creation, modification and usage of physical electronic or physical forms, templates and their respective Services Domain)
of Service Domain objective or mission. or electronic documents used to capture elements and fields.
inormation within the business cycle.
SRM Support Services The Support Services Domain refers to the set of cross- Search Defines the set of capabilities that support the Classification Defines the set of capabilities that support selection and retrieval Classification (TYPE: Search, DOMAIN: Support Services Domain)
Domain functional capabilities that can be leverged independent probing and lookup of specific data from a f records organized by shared characteristics in content or
of Service Domain objective or mission. data source. context.
SRM Support Services The Support Services Domain refers to the set of cross- Search Defines the set of capabilities that support the Query Defines the set of capabilities that support retrieval of records Query (TYPE: Search, DOMAIN: Support Services Domain)
Domain functional capabilities that can be leverged independent probing and lookup of specific data from a that satisfy specific query selection criteria.
of Service Domain objective or mission. data source.
SRM Support Services The Support Services Domain refers to the set of cross- Search Defines the set of capabilities that support the Pattern Matching Defines the set of capabilities that support retrieval of records Pattern Matching (TYPE: Search, DOMAIN: Support Services Domain)
Domain functional capabilities that can be leverged independent probing and lookup of specific data from a generated from a data source by imputing characeristics based
of Service Domain objective or mission. data source. on patterns in the content or context.
SRM Support Services The Support Services Domain refers to the set of cross- Search Defines the set of capabilities that support the Precision - Recall Ranking Defines the set of capabilities that support selection and retrieval Precision - Recall Ranking (TYPE: Search, DOMAIN: Support Services
Domain functional capabilities that can be leverged independent probing and lookup of specific data from a of records ranked to optimize precision against recall. Domain)
of Service Domain objective or mission. data source.
SRM Support Services The Support Services Domain refers to the set of cross- Security Management Defines the set of capabilities that support the Access Control Defines the set of capabilities that support the management of Access Control (TYPE: Security Management, DOMAIN: Support
Domain functional capabilities that can be leverged independent protection of an organization's hardware- permissions for logging onto a computer or network. Services Domain)
of Service Domain objective or mission. software and related assets. [[Parent Service Type]]]
"Security Management"
SRM Support Services The Support Services Domain refers to the set of cross- Security Management Defines the set of capabilities that support the Digital Signature Defines the set of capabilities that guarantee the unaltered state Digital Signature (TYPE: Security Management, DOMAIN: Support
Domain functional capabilities that can be leverged independent protection of an organization's hardware- of a file. Services Domain)
of Service Domain objective or mission. software and related assets.
SRM Support Services The Support Services Domain refers to the set of cross- Security Management Defines the set of capabilities that support the Audit Trail Capture and Analysis Defines the set of capabilities that support the identification and Audit Trail Capture and Analysis (TYPE: Security Management,
Domain functional capabilities that can be leverged independent protection of an organization's hardware- monitoring of activities within an application or system. DOMAIN: Support Services Domain)
of Service Domain objective or mission. software and related assets. [[Parent Service Type]]]
"Security Management"
SRM Support Services The Support Services Domain refers to the set of cross- Security Management Defines the set of capabilities that support the Encryption Defines the set of capabilities that support the encoding of data Encryption (TYPE: Security Management, DOMAIN: Support Services
Domain functional capabilities that can be leverged independent protection of an organization's hardware- for security purposes. Domain)
of Service Domain objective or mission. software and related assets.
SRM Support Services The Support Services Domain refers to the set of cross- Security Management Defines the set of capabilities that support the Intrusion Detection Defines the set of capabilities that support the detection of illegal Intrusion Detection (TYPE: Security Management, DOMAIN: Support
Domain functional capabilities that can be leverged independent protection of an organization's hardware- entrance into a computer system. Services Domain)
of Service Domain objective or mission. software and related assets.
SRM Support Services The Support Services Domain refers to the set of cross- Security Management Defines the set of capabilities that support the Identification and Authentication Defines the set of capabilities that support obtainig information Identification and Authentication (TYPE: Security Management,
Domain functional capabilities that can be leverged independent protection of an organization's hardware- about those parties attempting to log on to a system or DOMAIN: Support Services Domain)
of Service Domain objective or mission. software and related assets. application for security purposes and the validation of those
users.
SRM Support Services The Support Services Domain refers to the set of cross- Security Management Defines the set of capabilities that support the Role - Privilege Management Defines the set of capabilities that support the granting of abilities Role - Privilege Management (TYPE: Security Management, DOMAIN:
Domain functional capabilities that can be leverged independent protection of an organization's hardware- to users or groups of users of a computer, application or network. Support Services Domain)
of Service Domain objective or mission. software and related assets.
SRM Support Services The Support Services Domain refers to the set of cross- Security Management Defines the set of capabilities that support the User Management Defines the set of capabilities that support the administration of User Management (TYPE: Security Management, DOMAIN: Support
Domain functional capabilities that can be leverged independent protection of an organization's hardware- computer, application and network accounts within an Services Domain)
of Service Domain objective or mission. software and related assets. organization.
SRM Support Services The Support Services Domain refers to the set of cross- Security Management Defines the set of capabilities that support the Verification Defines the set of capabilities that support the confirmation of Verification (TYPE: Security Management, DOMAIN: Support Services
Domain functional capabilities that can be leverged independent protection of an organization's hardware- authority to enter a computer system, application or network. Domain)
of Service Domain objective or mission. software and related assets.
SRM Support Services The Support Services Domain refers to the set of cross- Systems Management Defines the set of capabilities that support the License Management Defines the set of capabilities that support the purchase, upgrade License Management (TYPE: Systems Management, DOMAIN:
Domain functional capabilities that can be leverged independent administration and upkeep of an and tracking of legal usage contracts for system software and Support Services Domain)
of Service Domain objective or mission. organizationÆs technology assets, including applications.
the hardware, software, infrastructure,
licenses and components that comprise those
assets.
SRM Support Services The Support Services Domain refers to the set of cross- Systems Management Defines the set of capabilities that support the Remote Systems Control Defines the set of capabilities that support the monitoring, Remote Systems Control (TYPE: Systems Management, DOMAIN:
Domain functional capabilities that can be leverged independent administration and upkeep of an administration and usage of applications and enterprise systems Support Services Domain)
of Service Domain objective or mission. organizationÆs technology assets, including from locations ouside of the immediate system environment.
the hardware, software, infrastructure,
licenses and components that comprise those
assets.
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SRM Support Services The Support Services Domain refers to the set of cross- Systems Management Defines the set of capabilities that support the Software Distribution Defines the set of capabilities that support the propagation, Software Distribution (TYPE: Systems Management, DOMAIN: Support
Domain functional capabilities that can be leverged independent administration and upkeep of an installation and upgrade of written computer programs, Services Domain)
of Service Domain objective or mission. organizationÆs technology assets, including applications and components.
the hardware, software, infrastructure,
licenses and components that comprise those
assets.
SRM Support Services The Support Services Domain refers to the set of cross- Systems Management Defines the set of capabilities that support the System Resource Monitoring Defines the set of capabilities that support the balance and System Resource Monitoring (TYPE: Systems Management, DOMAIN:
Domain functional capabilities that can be leverged independent administration and upkeep of an allocation of memory, usage, disk space and performance on Support Services Domain)
of Service Domain objective or mission. organizationÆs technology assets, including computers and their appliations.
the hardware, software, infrastructure,
licenses and components that comprise those
assets.
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