Transforming Lifelong Learning
Education Partnerships * Workplace Learning Solutions * Linking Learning with Economic Success
1 Letter from the President and the Board of Trustees Chair
2 What is CAEL?
2 How We Serve Our Customers and Stakeholders
3 Profile: CAEL’s 2005 Learner of the Year
4 For Colleges and Universities: Education Partnerships
6 For Industry: Workplace Learning Solutions
8 For the Public Sector: Linking Learning with Economic Success
10 Financial Information
11 Board of Trustees
12 Donors and Management Team
In recent years we have heard CAEL described The demand for high-skill, technically specialized,
as a transformer, a synthesizer, an innovator, productive adult workers is going to grow dramatically
a strategist, an integrator and a catalyst. Upon reflec- over the next twenty years, as the United States
tion, we believe that the Council for Adult and continues to adapt to an increasingly global economy.
Experiential Learning ( CAEL) has functioned in all of
Since 1974, CAEL has been developing relationships
these roles as we have sought to help industry,
and strategies to ensure that adult workers can
higher education and the public sector achieve their
meet new challenges. We invite you, over the next
missions through the learning of adults.
few pages, to see for yourself how CAEL works
A recent study by the National Center for Education with postsecondary institutions, industry and the
Statistics showed that each year almost half of public sector to leverage resources and generate
all working adults participate in some kind of formal genuine benefit for everyone—most importantly, for
or instructor-led education, and the adult student the learners themselves.
population is steadily increasing on college and
As the need for education for adults expands, CAEL
is uniquely positioned to provide higher education
institutions, industry and the public sector with the
tools they need to implement practical, cost-saving
and effective lifelong learning solutions.
Our integrated approach:
* Assists higher education institutions to
develop relevant and high-quality learning
experiences and services for adults.
* Works with industry to maximize learning
opportunities for both active and
* Creates alliances between the public
and private sectors that can contribute to
a competitive advantage for industries
and career pathways for adult workers,
especially those who are low-skilled Sincerely,
President and CEO
Council for Adult and Experiential Learning
Dr. William Plater
Chair, Board of Trustees
Executive Vice Chancellor & Dean of Faculties
Indiana University—Purdue University Indianapolis
What is CAEL?
A national, nonprofit organization, the
Council for Adult and Experiential Learning
(CAEL) is a dynamic connector that helps
higher education, business and the public sector
achieve their missions using creative
approaches to adult learning. How We Serve
We believe learning is central to the vitality of
individuals, organizations, communities
Our Customers and
and regions. Stakeholders
Our mission is to advance lifelong learning in CAEL’s enduring and productive
partnership with educational institutions, relationships with colleges and universities,
employers, labor organizations, government and companies and the learners who work in
communities. them, and the public sector allow CAEL to
act not only as an intermediary, but as a
CAEL works to remove policy and organizational
powerful agent for change.
barriers to learning opportunities, identify
and disseminate effective practices and deliver * We are integrally linked to colleges and
value-added services. universities, with hundreds of higher
education institutions and individuals as
CAEL members and clients.
* We have a strong and direct relationship
with private industry. Private sector
companies and joint labor-management
entities are our clients, and we have a
proven track record in providing effective
learning and development solutions.
* We are influencing public policy to
remove barriers to lifelong learning for
adult workers and build adult-friendly
policies into higher education and
agencies of government.
* We are international in reach, while
implementing a variety of service projects
in local communities.
Profile of Ana Cavazos:
CAEL’s 2005 Learner of the Year
CAEL’s Nursing Career Lattice Initiative helped Learner of the Year, Ana Cavazos, obtain a better job
and provide a better life for her family.
A single mother of five children, Ana Cavazos This unique program, developed with the support
worked as a clerk in a hospital radiology department of the United States Department of Labor
and was struggling to make ends meet. (USDOL), uses an apprenticeship model to help both
incumbent and new workers enter and advance
As she began watching nurses serve patients, she in health care careers.
knew she would also like to help take care of others.
But with limited income and time, she felt she CAEL’s site coordinator helped Ana identify and
faced too many obstacles. apply for a grant to pay her tuition through her
local community college. Ana took classes Friday
CAEL created the Nursing Career Lattice program — evenings and all day Saturdays at the start of her
the first of its kind in the nation —to help working on-the-job apprentice training. Soon thereafter, Ana
adults like Ana find fulfilling and good-paying jobs, began working as a Certified Nursing Assistant.
while addressing the critical shortage of certified
health care workers in the United States. Piloted in Chicago, Illinois; Houston, Texas; Sioux Falls,
South Dakota; and the states of Maryland and
Washington, the Nursing Career Lattice Program is
being expanded— with another USDOL grant to
CAEL —to Georgia, Kentucky, Michigan and Virginia
I am curious and I like to learn. Many
people ask me about becoming a
Certified Nursing Assistant and the
Nursing Career Lattice Program,
and I tell them they should go for it too.
Certified Nursing Assistant at Harris County
Hospital and CAEL’s 2005 Learner of the Year.
How CAEL Helped the College of New Rochelle Attract and Retain Adult Learners
CAEL helps institutions of higher education: Summary data focused around needs like relevant,
innovative methods of instruction to connect with
* Attract and retain more adult learners. adult students’ real life experiences; student life and
* Acquire skills to assess their prior learning. career planning; financial assistance and new,
additional support systems.
* Expand their market to the corporate and
As a result, New Rochelle has not only attracted and
retained more adult students, but has made it
possible for more than 15,000 working adults to earn
Working adults who want to succeed in today’s degrees and advance their careers.
economy are increasingly pursuing college educations.
They are a rapidly growing student population at New Rochelle is also a part of CAEL’s Featured
colleges and universities nationwide. Provider Network, which links businesses that use
CAEL to manage their tuition programs to regionally
The College of New Rochelle is just one of many accredited, quality higher education institutions
higher education institutions determined to attract that have agreed to offer significant tuition discounts
and serve adult students, and was identified by to CAEL’s tuition clients.
CAEL as an exemplary, high-performing institution.
Regardless, they recognized the need for continuous Benefits: CAEL offers colleges and universities
improvement and participated in CAEL’s pilot more than 30 years experience in:
of the Adult Learning Focused Institution (ALFI)
Assessment Tools. * Enhancing adult student recruitment, retention,
advising and career development.
New Rochelle was committed to the changing student
* Assessing prior learning for college credit.
marketplace and willing to adapt its culture and
practices for adult learners. The CAEL Assessment * Creating adult learning programs and career
pathway programs that address critical
Tools helped the college recognize areas for change.
skills gaps identified by business and/or the
CAEL’s California State University Montgomery County Community College
other higher DePaul University, School for New Learning Pennsylvania State University, Abington
education Indiana University—Purdue Regis University, School for
partners include: University Indianapolis (IUPUI) Professional Studies
Kentucky Community and Technical Sinclair Community College
College System University of Oklahoma
Louisiana Community and University of Wisconsin
4 Technical Colleges
“Working with CAEL and
ALFI initiative not only
allowed The College
of New Rochelle, School
of New Resources to
graduate more students,
but also enabled us to
give adult students the
and support they need to
advance their careers.”
Dean, College of New Rochelle,
School of New Resources
Trends: Demand for * Nearly half of adults participated in some type * More than 3,900 higher education institutions
adult learning programs of instructor-led education in 2000-2001. offer adult programs.
is continuing to grow.
* By 2012, over half of the student population * Adult students who have prior learning assess-
(6.7 million) enrolled in degree-granting institu- ment (PLA) credits have a persistence rate of
tions is expected to be over the age of 25. 78.3% and complete their bachelor’s degree at
a rate higher than those who do not.
* Nearly two-thirds of employed adult students
receive some type of employer support.
Workplace Learning Solutions
How CAEL Helped Business and Labor Leaders in Telecommunications Curb a Looming Skills Shortage
CAEL helps industry: As the first academic partner institution, Pace
University worked with CAEL and the NACTEL partners
* Attract and retain highly functioning to develop a unique online program offering both
employees through the management of learning
and development programs. degrees and certificates, to meet this employment and
education need in a way that gives working adults
* Assist employees to get the skills and knowledge maximum flexibility to access a customized curriculum,
they need to succeed. directly related to their industry.
* Link more effectively with higher education and Today, NACTEL is in its eighth year of providing
with training providers.
online education for the telecommunications industry.
CAEL provides comprehensive management for
the NACTEL coalition, representing nearly 2 million
It’s a challenging time for the telecommunications
industry. Changes in technology and government
regulation, coupled with recent growth, have made this NACTEL demonstrates CAEL’s ability to convene key
one of the fastest changing industries in the country. leadership from across an industry sector; identify
At the same time, it has put pressure on businesses — the skill, education and training needs common to the
both large and small—to maintain a fully prepared and industry; select and work successfully with a leading
increasingly competitive workforce. university; and manage a broad-based coalition in an
innovative initiative that meets the needs of a complex
As a result, highly skilled workers are needed in
group of stakeholders.
this industry sector to keep up with the innovations in
technology and the global marketplace. Benefits: CAEL helps businesses and joint labor-
management entities improve their bottom line by:
To respond to this challenge, CAEL was instrumental
in convening NACTEL: The National Coalition for * Developing and managing tuition assistance
Telecommunications Education and Learning. As a services, saving companies millions of dollars
result of CAEL’s leadership, telecommunications each year.
employers including giants like Verizon, SBC (now
AT&T), Qwest , Frontier Communications and
* Building and enhancing corporate learning
policies, online learning programs, linkages with
two major labor unions — Communications Workers of colleges and universities and partnerships
America and the International Brotherhood of with the public sector.
Electrical Workers —first identified the job titles and
skills critical to the industry and later created * Expanding and managing career development
programs for employees so that it will be easier to
online education programs to prepare workers in
recruit and retain them.
those job titles.
CAEL’s ABN/AMRO Florida Power and Light
customers JPMorgan Chase & Co. Northwestern Memorial Hospital
include: Abbott Laboratories Reuters
BJC Healthcare United Stationers
CVS Pharmacy Verizon Wireless
DHL Other clients in financial services,
Exelon pharmaceutical, technology, manufacturing,
6 and telecommunications industries
“Verizon Communications relies
on CAEL to effectively
manage our tuition assistance
program, negotiate favorable
terms and conditions when
creating partnerships with key
educational providers, and
provide educational counseling
and delivery of basic training
and education courses.”
Director of Workforce Development,
Trends: Worker * With the baby boomer generation retiring, the * Industries most affected by skills gaps
shortages and skills labor force is predicted to fall more than are manufacturing, health care and the
gaps are predicted 4.8 million workers short of meeting demand. service industry.
to grow over the next * Jobs requiring degrees or other postsecondary
20 years. certification will account for 42% of
new job growth between 2000 and 2010.
Linking Learning with Economic Success
How CAEL Worked with the City of Chicago to Develop Residents’ Skills in High-Demand Industries
CAEL helps the Public Sector: the United States Department of Labor. The system
is designed to help individuals retrain so they can
* Make important connections between workforce find employment in high-demand industries.
development and economic development.
CAEL provides consistent administration of the process
* Remove barriers to learning opportunities,
leading to career advancement and from the issuance of vouchers to training provider
helping employers meet current and future payments. It surveys recipients regarding the effec-
employment demands. tiveness of training programs and subsequent
impacts on employability. CAEL also provides ongoing
* Create systemic changes that improve technical assistance to service and training
access, affordability and accountability in
lifelong learning. providers to help them understand the processes
and guidelines of the ITA system.
CAEL has enhanced the value of Chicago’s workforce
At the beginning of 2000, the city of Chicago development efforts for both business and the
identified worker shortages in critical, high-demand city by helping learners locate good training programs
industries such as transportation/warehousing, and facilities, while ensuring that the program is
health care, manufacturing, the service industry and well run financially.
information technology. But identifying needs is
only part of the solution. Training and matching Benefits: CAEL helps to improve the economic
workers through well-managed programs must also position and innovativeness of states and cities by
occur, and this is an area where CAEL’s expertise working with the public sector to:
has helped make a difference.
* Develop a dynamic system for workforce devel-
opment that enhances the career opportunities
Since April 2000, CAEL has been under contract to
for individuals, while meeting employers’ growing
the City of Chicago to serve as the Training
demand for skilled labor.
Assessment Review Agency (TARA) for the Individual
Training Account (ITA) grant process. Millions of * Promote policies that help state and local
dollars for individual training accounts are funded by governments improve access to learning, while
creating jobs and attracting new business.
* Promote training and education in areas of high
growth and critical skills gaps.
CAEL’s Capital Workforce Partners New York City Workforce Investment Board
public sector City of Chicago Mayor’s Office of State of Kentucky Governor’s Office
clients include: Workforce Development State of Louisiana Governor’s Commission on
City of Philadelphia Workforce Workforce Development
Investment Board U.S. Department of Labor
State of Indiana Department of
“CAEL is the eyes and
ears in workforce training
continually test and
assess the city’s training
developing new ways to
make them cost-efficient,
effective and available
to all Chicagoans.”
Managing Deputy Commissioner,
Mayor’s Office of
Trends: Workforce * States and cities are increasingly more * Some American businesses are looking to
development is a fast responsible for funding workforce training and offshore solutions for high-skilled workers and
growing priority for education as federal priorities have shifted lower labor costs.
to war and anti-terrorism.
* Sixty percent of newly created jobs require
skills that only twenty percent of U.S.
workers possess, according to a 2002 Hudson
Learning is central to the vitality of individuals,
organizations, communities and nations.
CAEL pioneers learning strategies for individuals
We advance lifelong learning in partnership with
educational institutions, employers, labor
organizations, government and communities.
CAEL works to remove policy and organizational
barriers to learning opportunities, identifies
and disseminates effective practices and delivers
55 East Monroe Street, Suite 1930
Chicago, Illinois 60603
Phone: 312-499-2600 * Fax: 312-499-2601