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					Jefferson Community College
Assessment Plan
2007
Assessment Plan 2006/2007                                                                                                                                                                       Page 2


                                                                                  Table of Contents


      Jefferson Community College (JCC) Academic Assessment Philosophy and Background ............................................... 4
      Administrative and Educational Support Units Assessment Background and Philosophy.................................................. 4
      Mission Statement .............................................................................................................................................................. 4
      Vision Statement................................................................................................................................................................. 5
      Core Values ........................................................................................................................................................................ 5
      Guiding Principles ............................................................................................................................................................... 5
      Assessment & The JCC Strategic Plan .............................................................................................................................. 5

      JCC Strategic Plan Overview.............................................................................................................................................. 6
      JCC Operational Plan Overview ......................................................................................................................................... 7

      Jefferson Community College's Annual Academic Assessment Plan of Action 2006-2007 ............................................... 7
      Jefferson Community College's Annual Administrative and Educational Support (AES) Units Assessment
      Plan of Action 2006-2007.................................................................................................................................................... 8
      Jefferson Community College Assessment Plan ................................................................................................................ 10

      Institutional Academic Assessment Plan Model ................................................................................................................. 11
      Institutional Academic Assessment Plan Timeline.............................................................................................................. 11
      AES Units Assessment Plan Model .................................................................................................................................... 11
      AES Units Assessment Plan Timeline 2006 – 2007 ........................................................................................................... 12
      AES Units Assessment Plan Timeline 2007 – 2008 and Beyond ....................................................................................... 12

      General Education Goals.................................................................................................................................................... 13
      General Education Assessment Model............................................................................................................................... 13
      General Education Assessment Methods........................................................................................................................... 13
      General Education Outcomes............................................................................................................................................. 14
      General Education Assessment Timelines ......................................................................................................................... 14
      General Education Rubrics ................................................................................................................................................. 15

      Gatekeeper Course Assessment ........................................................................................................................................ 15
      Gatekeeper Course Outcomes ........................................................................................................................................... 16
      Gatekeeper Course Assessment Timeline ......................................................................................................................... 16

      Prior Learning Assessment................................................................................................................................................. 16
      Program Level Academic Assessment ............................................................................................................................... 17
      Course Level Academic Assessment ................................................................................................................................. 17
      Online Course Level Academic Assessment ...................................................................................................................... 17
      Curriculum and Community and Academic Assessment Committee.................................................................................. 17
      Course Sequence Assessment........................................................................................................................................... 17
      Community Involvement ..................................................................................................................................................... 18
      Student Evaluations ............................................................................................................................................................ 18

      Administration Involvement................................................................................................................................................. 18
      Academic Division Means of Assessment .......................................................................................................................... 18
      Workforce and Community Outreach (WCO) Department.................................................................................................. 23
      Administrative and Educational Support Units (AES Units) Means of Assessment............................................................ 25

      Assessment Terminology Glossary .................................................................................................................................... 28
      References.......................................................................................................................................................................... 30




                                                                                                                                                      Jefferson Community College
Assessment Plan 2006/2007                                                                                                                                                                   Page 3



                                                                                       Appendices

      Appendix A
      Criteria for Accreditation, The Higher Learning Commission (NCA)................................................................................... 31

      Appendix B
      JCC Strategic Plan.............................................................................................................................................................. 33

      Appendix C
      JCC Strategic and Institutional Planning Committee Membership ..................................................................................... 39

      Appendix D
      JCC Operational Plan ......................................................................................................................................................... 40

      Appendix E
      Request for Curriculum/Catalog Change Form................................................................................................................... 53

      Appendix F
      Instructions for Completion of Assessment Record Book Forms for the Academic Programs ........................................... 55
      Departmental Assessment Record Form, Form A .............................................................................................................. 57
      Institutional Degree Assessment Report, Form B............................................................................................................... 58
      Institutional Degree Assessment Report, Form C............................................................................................................... 59

      Appendix G
      Instructions for Completion of Assessment Record Book Forms for the Administrative and Educational
      Support (AES) Units............................................................................................................................................................ 60
      Administrative Assessment Record Form, Form A ............................................................................................................. 62
      Administrative Assessment Report, Form B ....................................................................................................................... 63
      Administrative Assessment Report, Form C ....................................................................................................................... 64

      Appendix H
      Program-Level Outcomes ................................................................................................................................................... 65

      Appendix I
      Instructions for Completion of General Education Rubrics ................................................................................................. 87
      Communication Skill Rubric ................................................................................................................................................ 88
      Critical Thinking Rubric ....................................................................................................................................................... 89

      Appendix J
      Instructions for Course-Level Assessment Using the 5-Column Assessment Form........................................................... 90
      The 5-Column Assessment Form ....................................................................................................................................... 91

      Appendix K
      Academic Assessment Committee/General Education Committee .................................................................................... 92

      Appendix L
      Administrative and Educational Support Units.................................................................................................................... 93




                                                                                                                                                  Jefferson Community College
Assessment Plan 2006/2007                                                                                       Page 4


Jefferson Community College (JCC) Academic Assessment Philosophy and Background

The North Central Association (NCA) of the Higher Learning Commission required Jefferson Community College to
prepare a report in April 2000 focusing on academic assessment. Although the college had a student outcomes
assessment plan, the report did not contain any meaningful information regarding the improvement of student
achievement or the development of academic assessment. The college was directed to submit a follow-up report two
years later, in April of 2002. The Higher Learning Commission accepted the follow-up report in June of 2002. The
2000 report, as well as the 2002 follow-up report, recognized the need for developing institutional assessment
outcomes with validated and quantified measurements. It also recognized a need for consistent and clear
documentation, which would allow for further facilitation and implementation of changes in curriculum, programs,
course offerings, course content, and classroom pedagogy—based on results obtained from assessment processes—
to positively impact student achievement.

It is the academic assessment committee's belief that although the college has committed itself to learning outcomes
and has to date developed outcomes and objectives in all degree awarding areas, there remains a lack of
communication in what occurs after the development of outcomes. It is the intent of this plan to report meaningful
information regarding student achievement and the improvement of Jefferson Community College as an institution that
promotes excellence in teaching and in student learning. This academic assessment plan will provide faculty with the
timeline, the rubrics, and the tools needed to report assessment. The committee for academic assessment will review
all results, and all constituents will have access to the results, for viewing and for direct use.


Administrative and Educational Support Units Assessment Background and Philosophy

Prior to August 2006, no formal assessment process for Administrative and Educational Support Units (AES Units)
existed. Although improvements were being made in these areas due to assessment data, no reporting process was
in place. To remedy the situation, an AES Units Committee comprised of leaders from each AES Unit and a few
faculty members was formed in September of 2006. A list of all AES Units, the Unit Leaders, and the faculty members
of the AES Units Committee may be found in the appendix.

This Committee recognizes the need for assessment of the AES Units and the need for clear documentation of the
assessment, which will lead to improvement of services provided by the units. The AES Units Assessment Plan will
provide individuals with the tools needed to develop administrative objectives, the means of assessment and criteria
for success, and the use of results that can clearly be seen by all constituents. The AES Units Committee will review
results and prepare a yearly assessment report.


JCC Mission

The mission of Jefferson Community College is to provide a center of learning that enriches lives, connects with
students, promotes diversity, builds community and educates for tomorrow through career, transfer, workforce and
community education programs.




                                                                                      Jefferson Community College
Assessment Plan 2006/2007                                                                                        Page 5


JCC Vision Statement

Jefferson Community College is an institution that is student-centered, community-connected and future-focused.


JCC Core Values

•   Affordable and accessible programs and services
•   Teaching and learning excellence
•   Quality service
•   Openness to change and innovation
•   Respect for diversity
•   Ethical and accountable behavior
•   Friendly atmosphere and promotion of a healthy lifestyle


JCC Guiding Principles

•   Expand educational and training opportunities by responding to the needs of the surrounding communities.
•   Initiate and communicate new ideas and programs to the surrounding community in such a way as to encourage
    growth in learning.
•   Create an accessible and nurturing environment that promotes wellness and learning.
•   Effectively manage available resources to provide successful community service now and into the future.
•   Assure diversity in academic curriculum and in hiring practices.
•   Continuously improve the quality of student learning and support services.


Assessment and the JCC Strategic Plan

In the summer of 2005 members of the faculty, staff and administration began planning the course that the college
would take over the next three years. Due to recent revisions to the mission, vision, core values and guiding
principles, the committee felt that a complete revision of the strategic plan was in order. The team decided to develop
a working document that would not only allow the college to progress in an orderly fashion, but would also allow for
dynamic changes as Jefferson Community College moves toward the future. One of the most important changes to
the Strategic Plan was the addition of a goal oriented toward excellence in student learning. Our new vision of being
student-centered, community-connected and future-focused, our new core value to provide teaching and learning
excellence and our new guiding principle to continuously improve the quality of student learning have guided the
college to take a closer look at itself and align strategic planning to allow for these changes. The strategic plan
document was followed by the development of an operational plan, which allows the college community to put in place
and carry out the strategic plan as written.




                                                                                      Jefferson Community College
Assessment Plan 2006/2007                                                                                          Page 6


JCC Strategic Plan Overview

The strategic planning process at Jefferson Community College was an ongoing extension of the 2000-2005 plan.
Careful examination of the progress made and of the areas for concern in the previous plan established the
benchmark for the development of the current strategic plan. The 2006-2009 strategic plan provides specific direction
for the college as it responds to environmental changes and advances toward the future.

Strategic planning sessions, utilizing the institutional planning committee, were held biannually starting in 2003. The
project steering team evaluated and revised the plan during their bimonthly meetings. The Board of Trustees in
addition to communities of interest added additional information to the development of the plan. The core initiatives
and strategic actions were identified and defined during specific work sessions held with the institutional planning
committee, project steering team, and communities of interest. Faculty and staff provided input during departmental
meetings and employee workshops. The college’s mission statement, vision statement, core values, and guiding
principles were revised with college wide input in 2005.

An environmental scan along with a strengths, weaknesses, opportunities, and threats (SWOT) analysis was
accomplished during the early months of 2005. The scan identified a reduction in population along with a loss of one
in ten jobs. Wages and state funding also have been reduced statewide. Even though the economic outlook is
depressed, several growth opportunities were identified. Health and engineering are growing occupations in East
Central Ohio with health the major employer in Jefferson County. Additional opportunities were seen in articulation
agreements with other colleges and universities as well as business partnerships.

Strengths:

•   Low tax rate
•   Great geographic access via the river, roads, and rail
•   Affordable education due to low tuition
•   Available workforce

Weaknesses:

•   Out-migration of 18- to 24-year olds
•   Low wages
•   Lack of job opportunities

The 2006-2009 Strategic Plan was finalized and approved by the Board of Trustees in January 2006. Jefferson
Community College continues to devote its resources and energy to being "student-centered, community-connected
and future-focused."

A complete copy of the JCC Strategic Plan is available in the appendix of this document.




                                                                                        Jefferson Community College
Assessment Plan 2006/2007                                                                                          Page 7


JCC Operational Plan Overview

During the spring semester 2006, faculty, staff and administrators began developing the operational plan to put in
action the mandates of the college's strategic plan. Again this assessment plan encompass Goal 1 of the strategic
plan and supports the part of the operational plan that pertains to excellence in student learning, as outlined in the
complete JCC Operational Plan, located in the appendix of this document.


Jefferson Community College's Annual Academic Assessment Plan of Action 2006-2007

It is the goal and purpose of the Assessment Plan to integrate, modify, and evaluate all assessment activities that take
place at Jefferson Community College to ensure that teaching excellence and student learning take place.

Goal 1: Develop an institutional understanding of the assessment process and its importance to student learning.

        •   The assessment plan acts as a handbook for all internal and external stakeholders, informing them about
            the purpose and processes of assessment at Jefferson Community College.
        •   The assessment program director will facilitate training on assessment for new faculty and provide
            workshops on assessment for part-time faculty.

Goal 2: Create an assessment plan that is clear, easily completed, and shared and reported to all constituents.

        •   Jefferson Community College will adopt the 5-step model of assessment.

            1.   Link student learning outcomes to mission statement or institutional goal.
            2.   Identify student learning outcomes to be assessed.
            3.   Identify means of assessment and the criteria for success.
            4.   Assess student learning through the collection and analysis of data.
            5.   Use the results of data to facilitate teaching excellence and improve student learning.

Goal 3: Revise student learning outcomes and competencies yearly, and identify means of measuring outcomes that
give
        meaningful and useful information.

        •   Faculty will revise student learning outcomes and competencies yearly and validate any changes.
        •   Faculty will identify the means of assessment to be used to assess selected student learning outcomes.
        •   Faculty will collect, analyze, and report data to the assessment committee.
        •   Assessment committee will review and respond to program assessment.
        •   Faculty will be responsible for follow-through on use of data, changes in curriculum, teaching pedagogy,
            etc.
        •   Curriculum committee will review and approve or disapprove curriculum changes.
        •   Faculty will compile and maintain a record of all assessment activities in a program record book using
            forms A, B, and C. Forms A, B, and C can be found on the college intranet (the H-drive) in a folder
            labeled assessment forms, as well as in Appendix D of this document.



                                                                                        Jefferson Community College
Assessment Plan 2006/2007                                                                                        Page 8



Goal 4: Maintain a yearly assessment report.

        •   Assessment committee will collect all assessment activities, at the end of each academic year, that occur
            within the program unit and summarize data and complete the annual assessment report.
        •   Assessment committee will submit annual assessment report to:

            1. President of the College                                     4. Ohio Board of Regents
            2. EVP of Academic & Student Affairs                            5. All other internal and external
               constituents
            3. The Higher Learning Commission


Jefferson Community College's Annual Administrative and Educational Support (AES) Units Assessment Plan
of Action 2006-2007

It is the goal and purpose of the AES Units Assessment Plan to integrate, modify, and evaluate all assessment
activities that take place in Jefferson Community College’s Administrative and Educational Support Units to ensure
that there is continuous improvement of support services.

Goal 1: Develop an institutional understanding of the assessment process and its importance to support services.

        •   The assessment plan acts as a handbook so that all internal and external stakeholders can share in order
            to understand the purpose of AES Units assessment at Jefferson Community College.
        •   The AES Units assessment program director will facilitate training on assessment for all AES Units.

Goal 2: Create an assessment plan that is clear, easily completed, shared and reported to all constituents.

        •   Jefferson Community College will adopt the 5-step model of assessment.

            1.   Link AES Units mission to mission statement or institutional goal.
            2.   Identify administrative objectives to be assessed.
            3.   Identify means of assessment and the criteria for success.
            4.   Assess, collect and analyze data.
            5.   Use the results of data to facilitate improvement of support services.

Goal 3: Revise administrative objectives yearly, and identify means of measuring objectives that give
        meaningful and useful information.

        •   AES Unit leaders will be responsible for revising administrative objectives yearly and validate any
            changes.
        •   The leaders will be responsible for identifying the means of assessment to be used to assess selected
            administrative objectives.
        •   The leaders will be responsible for following through the assessment process and collecting data,
            analyzing data and reporting data to the AES Units assessment committee.


                                                                                          Jefferson Community College
Assessment Plan 2006/2007                                                                                       Page 9


       •   AES Units assessment committee will be responsible for reviewing and responding to administrative
           assessment.
       •   The leaders will be responsible for follow-through on use of data, changes in support services, etc.
       •   AES Units leaders will be responsible for compiling and maintaining a record of all assessment activities
           in an AES Units record book using forms A, B, and C. Forms A, B, and C can be found on the college
           intranet (the H-drive) in a folder labeled assessment forms, as well as in the Appendix F of this document.

Goal 4: Maintain a yearly assessment report.

       •   AES Units assessment committee will be responsible for collecting all assessment activities that occur
           within the program unit. At the end of each academic year, they will summarize the resulting data and use
           it to complete the annual assessment report.
       •   The AES Units assessment committee will be responsible for submitting annual assessment report to:

           1.   President of the College
           2.   Executive Vice President of Academic & Student Affairs
           3.   The Higher Learning Commission
           4.   Ohio Board of Regents
           5.   All other internal and external constituents




                                                                                     Jefferson Community College
Assessment Plan 2006/2007                                          Page 10


Jefferson Community College Assessment Plan




                                              Jefferson Community College
Assessment Plan 2006/2007                                                                                      Page 11


Institutional Academic Assessment Plan Model

Jefferson Community College will follow a five-step approach to assessing student learning outcomes. Identification
of student learning outcomes at the program level, step one in the plan, was completed shortly after the development
of the 2002 Academic Assessment Plan. Step two of the plan will focus on faculty identifying the outcomes to be
assessed for the academic year. Step two of the plan is approximately 25% completed across campus, with the entire
campus to be completed by Nov. 30, 2006. Step three of the plan focuses on identifying the means of academic
assessment and stating the criteria for success also to be completed and submitted to the CAP Committee by Nov.
30, 2006. The faculty and CAP Committee will look at data to insure that results accurately assess the outcomes.
The fourth step in the process is to assess the outcome, collect data, analyze and report findings; which are to be
submitted to the CAP Committee before the end of the Spring Semester in each academic year. Finally, in the fifth
step the results will lead to improvements and changes in curriculum, with changes and/or improvements to be
implemented in the fall of the next academic year. Programs will be assessed on a yearly basis following the timeline
below.


Academic Assessment Plan Timeline

                      August-September          October-December            January-May            June-August

 Identify program
        outcomes

Identify means of
     assessment


          Assess

      Use results



AES Units Assessment Plan Model

Assessment of the Administrative and Educational Support Units at Jefferson Community College began in
September of 2006 with the introduction of the five-column model to the AES Units Committee. This committee is
comprised of AES Unit leaders from across the campus. After the initial meetings of this group held in September and
October, each unit began by linking its mission statements to the institutional mission statement and/or guiding
principles. Each unit also began identifying its administrative objectives and means of assessment with a goal of
October 31 for completion of these two items. Objectives will be assessed on a yearly basis ending in May of 2007.
Any changes through the use of results will occur through the summer months, June through August of 2007. In May
of 2007, the AES Unit leaders will provide the AES Units Assessment Committee with the assessment data and use of
results information. The committee will review the information and prepare an AES Units assessment report for
submission to the appropriate agencies. The timeline for the 2006-2007 fiscal year is show below.


                                                                                     Jefferson Community College
Assessment Plan 2006/2007                                                                                          Page 12


AES Units Assessment Plan Timeline 2006 – 2007

                                 July-October                    November-May                      June-August

            Identify
      administrative
         objectives

  Identify means of
       assessment

             Assess


         Use results


The AES Units will continue assessing the support units through a five-step approach. The first step will include
identifying administrative objectives to be assessed during the fiscal year. The second step will include identifying
means of assessment and criterion for success. A third step will be to assess the information during the fiscal year.
Step four will include using the results from the assessment. Lastly, step five will involve the units supplying the AES
Units Committee with the information for review and reporting in June of the current fiscal year. The timeline for fiscal
year 2007 - 2008 and beyond is below.


AES Units Assessment Plan Timeline 2007 – 2008 and Beyond

                                  July-August                    September-May                       May-July

            Identify
      administrative
         objectives

  Identify means of
       Assessment

             Assess


         Use results




                                                                                         Jefferson Community College
Assessment Plan 2006/2007                                                                                           Page 13


General Education Goals

The role of General Education in a contemporary college curriculum is to address needs and objectives not
adequately served by the specialized and upper-division courses within a chosen academic program.

The foundation of Jefferson Community College's curriculum is the General Education Program, which is designed to
offer students the traditional objectives of higher education while encouraging students to develop their academic
potential to the fullest extent possible. JCC students gain personal enrichment, cultural awareness, and breadth of
knowledge through this program. Additionally, it has been shown that a foundation in General Education courses can
better prepare students for today's ever-changing job market, ease the transition between careers, and create an
awareness of higher education's role within the larger community.


General Education Assessment Model

Jefferson Community College's academic assessment model was developed with the attitude that the awarding of any
Associate Degree by the college has central to its mission the responsibility of maintaining integrity in its educational
programs by setting academic standards and goals for achievement by students within courses offered within the
General Education curriculum. Furthermore, it is the responsibility of the college community to balance general
education requirements with the major and/or technical courses in an endeavor to prepare today's students for
transfer to the four-year institution and/or preparation for the workforce.


General Education Assessment Methods

Using an embedded assessment method aimed at evaluating general knowledge in major general education course
areas will test General Education assessment for all students seeking an Associate Degree in a technical field. This
will be carried out every semester.

By the end of 2007, all students seeking any General Associates Degree with the intention of furthering their
education by transferring to a four-year institution will be required to take a Sophomore Level Seminar/Capstone
Course. This will provide JCC with the opportunity to further collect data related to General Education assessment.

In 2007, standardized testing will also begin to be used to validate our student's basic knowledge in the general
education areas as well as compare our students' abilities to other schools similar in demographics. Results from the
tests will be analyzed and reported to the Academic Assessment Committee for further discussion and distribution to
the academic areas that will best benefit from the information. Students who fulfill the requirements for transfer will be
required to sit for the MAPP exam (at the end of the sophomore year).

College-wide General Education Assessment will be carried out each year with two of the four stated outcomes below
to be assessed each year. This assessment includes projects that the students complete, usually during the last
semester before graduation that will be assessed by a team of faculty using the faculty-developed rubric.

Additionally, each semester, JCC faculty will record course-level assessment on the 5-Column Assessment Form,
which links course outcomes to General Education outcomes. The 5-Column Assessment Form is available in the
appendix.

                                                                                         Jefferson Community College
Assessment Plan 2006/2007                                                                                            Page 14


General Education Outcomes

At the time of graduation, JCC students should be able to effectively demonstrate the following four outcomes:

Communication Skill: Exhibit oral and written communication skills through active listening and reading. Interpret
language in a manner necessary for achievement of academic and professional goals.

Information Literacy: Utilize a variety of public and private sources, including degree-specific technology, to retrieve
and use data. Operate a computer in multi-tasking situations, creating documents with a variety of computer
programs.

Critical Thinking Skill: Solve critical thinking problems gaining proficiency in making decisions and performing
numerical operations. Display the ability to analyze, synthesize, make inferences and evaluate data.

Cultural and Social Literacy: Distinguish the principles underlying human, personal, and interpersonal relationships as
well as the impact of local and national current affairs. Contribute as a member of social and professional groups,
therefore developing a work ethic. Recognize the importance and value of diversity in interpersonal, professional and
academic situations.


General Education Assessment Timeline

The first year cycle will use the Communication Skill and Critical Thinking Skills outcomes. In January 2007 the
second year cycle will begin with faculty developing two rubrics for the Information Literacy and Social and Cultural
Literacy outcomes. The second year cycle will follow the same timeline as the first year cycle.


                            January          January-May             June-               August-               January
                             2006               2006              August 2006         December 2006             2007

       Identify two
 General Education
         outcomes

    Faculty develop
             rubrics

  Select courses &
 projects to assess

              Assess


       Analyze data
       & use results


                                                                                          Jefferson Community College
Assessment Plan 2006/2007                                                                                      Page 15


After the two-year cycle has been completed, the faculty will review the General Education Outcomes and make
revisions if necessary to meet the needs of our students and to accomplish our stated mission. Continuation of the
assessment portion of this cycle will be yearly, and results—curricular changes and improvements—will be presented
to the Academic Assessment Committee for review and then placed in the yearly academic assessment report.


                        January           January-May       June-August    August -December              January

 Select courses
   & projects to
         assess

         Assess


   Analyze data
   & use results


General Education Assessment Rubrics

The rubrics provided in the appendix are complete with numerical values. However, instructors are encouraged to
change these numerical values as needed, to better assess individual assignments that may stress particular areas of
knowledge. The instructors are provided copies of these rubrics electronically, without numerical values assigned, so
that they may add their own. The two rubrics included in the appendix contain common values used in English
Composition courses at JCC.


Gatekeeper Course Assessment

Another area of academic assessment beginning at Jefferson Community College is the identification, assessment
and monitoring of gatekeeper courses. These courses are characterized by a minimum enrollment of 50 students per
year and a pass rate of less than 70% for three of the past five years. These courses have been identified as
gatekeeper courses, in that low student success rates prevent large numbers of students from advancing into their
chosen field of study. The chart below shows pass rates over the last five years for our seven gatekeeper courses.

                             Course                     FY01     FY02      FY03       FY04       FY05
            ACC101 Financial Accounting I               64.7%    66.7%     63.6%      68.8%      53.8%
            BIO101 Basic Anatomy                        60.0%    55.7%     52.4%      55.9%      55.9%
            BUS111 Business Math                        65.3%    68.5%     55.6%
            CHM091 Intro. to Chemistry                  52.2%    54.0%     56.1%      59.7%      59.8%
            ENG093 Intro. to College English            64.7%    68.6%     68.8%                 60.6%
            MTH097 Introductory Algebra                 61.2%    69.7%     59.9%                 61.6%
            MTH099 Intermediate Algebra                 61.2%    69.7%     59.0%                 62.4%




                                                                                     Jefferson Community College
Assessment Plan 2006/2007                                                                                       Page 16


It is the goal of the Academic Assessment Committee to develop an assessment practice, timeline and monitoring
system for all gatekeeper courses at Jefferson Community College and if need be, revise yearly the list of gatekeeper
courses. Assessment and reporting regarding the gatekeeper courses will be the responsibility of the CAP Team.


Gatekeeper Course Outcomes

1. Expected outcome will be to increase pass rates by 5% yearly with an ultimate goal to increase pass rates to
   80%. Utilizing institutional data on a yearly basis will monitor assessment of gatekeeper courses.

2. An underlying outcome is to increase institutional student retention by focusing assessment of student success on
   these courses. We will expect the retention rate to increase as the pass rates increase. We began tracking
   students in these courses in Fall 2006. We will monitor retention in these courses and utilize institutional data
   beginning in Spring 2007.


Gatekeeper Course Assessment Timeline

                                   August-                                               August-          January-
                                  December        January-May         May-July          December            May


         Assess gatekeeper
                   courses

 Review institutional data,
 revise gatekeeper course
      list, make curricular
changes, identify means of
               assessment


Jefferson Community College's Prior Learning Assessment

Jefferson Community College began using the ASSET placement test in 1986 and began requiring mandatory
placement in 1989. In 1999, the college began using the COMPASS placement test with mandatory placement. In
addition to the COMPASS placement test, there are in-house tests for anatomy and chemistry that students may take
for placement purposes. Beginning in 2004, the COMPASS placement test is now waived for students with the
appropriate ACT or SAT sub scores. In 2005, JCC began using incoming students' advanced placement scores for
placement purposes, awarding college credit for approved advanced placement courses.

The Health Sciences programs have additional admissions requirements. These requirements are listed in JCC’s
college catalog on page 15. Students must complete the required pre-requisite courses before being admitted into
Health Sciences programs. Admission to all other programs is automatic when a student applies to the college.



                                                                                      Jefferson Community College
Assessment Plan 2006/2007                                                                                          Page 17


Program Level Academic Assessment

Program level assessment is promoted and supported by Jefferson Community College, and the August 2006 pre-
semester instructional day was dedicated to distributing and explaining the three-part program assessment forms,
housed in the appendix of this report. These forms are to be completed each semester by each program director (or
by a designated faculty member, in instances when program directors are unavailable or unassigned). These reports
are provided to program directors, for inclusion in each program's assessment binder.


Course Level Academic Assessment

Course level assessment is the hallmark of teaching excellence. Jefferson Community College promotes and
supports faculty who continuously assess and improve classroom instruction. The college works to keep track of
course-level assessment, and while our current network upgrades have made this occasionally difficult with TracDat,
our current assessment software, instructors have continued recording assessment by using the five-column
assessment reports that replicate the record-keeping available through programs like TracDat. These reports are
provided to program directors, for inclusion in each program's assessment binder.


Online Academic Assessment

At this time, Jefferson Community College is still in the process of working to finalize online course-specific academic
assessment. The online courses at JCC are assessed for their content and development, and students are all asked
to assess the course at the end of their term. Online students are assessed in a variety of ways according their
course—exams, surveys, online participation and written assignments are all used.


Curriculum Committee and Academic Assessment Committee
The assessment program at the college contributes substantially to individual classroom and student assessment.
Based on classroom assessment, changes to the curriculum are proposed by the program’s full-time faculty member
to other faculty members in their department at monthly department meetings. Once the proposal is approved at the
department level, the information is then presented to the Curriculum committee at its monthly meeting. The minutes
from the curriculum committee meetings as well as an “action grid” are saved to the administrative network (H:drive)
for review by faculty and staff. The action grid is copied and sent to the program director of assessment for the
academic assessment committee review and follow-up.


Course Sequence Assessment

In several areas of the college course level assessment is carried out by course sequence assessment. These
programs have been designed so that students take the first course in the sequence and continue to build upon what
they learn as they progress through the program. In some cases, the students will be with the same instructor for the
duration of the program, making academic assessment of course competencies easier than in most programs.




                                                                                        Jefferson Community College
Assessment Plan 2006/2007                                                                                          Page 18


Community Involvement

Community Conversation Focus Groups are one way in which the college has accessed the community's impressions
of the college and allowed them to express their opinions about the importance of a higher education.


Student Evaluations

A committee of JCC faculty members has evaluated several student evaluation forms, identifying a potential
replacement for the form currently used at JCC. This form has been recommended to the office of the vice president
of academic affairs, and the form is now in the preliminary stages of being approved for use at the college. This form
will have to be approved by the bargaining unit before it is put into use.


Administration Involvement

JCC’s administration is committed to the comprehensive assessment plan that has been adopted by the faculty and
staff of the College. The administration understands the essential rationale for assessment and believes that as an
institution of higher education, JCC is accountable for the finished products that it is producing. The administrative
cabinet has supported assessment activities in the past and will continue to support the culture of assessment at the
College. In fact, the administration has demonstrated its commitment to this activity by designating significant funds in
the budget toward faculty and staff testing, professional development, and in-service activities, to ensure that all
employees are involved and supportive of this goal.


Academic Division Means of Assessment

The tables on the following four pages outline the means of academic assessment currently implemented in each
division of Jefferson Community College.




                                                                                        Jefferson Community College
Assessment Plan 2006/2007                                                                                                                                                                                                                                                                                                            Page 19


                     Direct Measures                                                                                                                                                                                                                   Indirect Measures

Business,
Information




                                                                                                                             Project Assessment Rubrics


                                                                                                                                                          Clinical/Lab Competencies
&




                                                                                                       Embedded Assessment




                                                                                                                                                                                                                                                        Graduate/Exit Survey
                                                                                                                                                                                                                Advisory Committee
Engineering




                                                                                                                                                                                                                                                                                                    Student Evaluation
                                                               Standardized Test




                                                                                                                                                                                                                                     Capstone Course




                                                                                                                                                                                                                                                                                  Employer Survey
                                                                                   Portfolio Rubrics
                                              Licensing Exam
Technol-
                     Registry Exam




                                                                                                                                                                                                  Internships
ogies




                                                                                                                                                                                      Practicum
                                                                                                       Rubrics
                                     Boards




                                                                                                                                                                                                                                                                                                                         Other


                                                                                                                                                                                                                                                                                                                                 Other


                                                                                                                                                                                                                                                                                                                                         Other
Accounting                                                                                                                                                                              X                           X                   X                                            X                  X


ATS Program

Business
Administration                                                                                                                                                                                                      X                                                                                   X
Transfer
Business
                                                                                                                                                                                        X           X               X                                                                X                  X
Management
CISCO Certified
Networking
                                                                   X
Associate/Professi
onal
Computer
Information                                                                                                                        X                                                    X                           X                                        X                       X
Systems

Computer Science
                                                                                                                                                                                                                    X                                                                                   X
Transfer


Computer Service
A+

Computer
Software                                                                                                                                                                                                            X                                                                                   X
Engineering

Computer Systems
Engineering                                                                                                                                                                                                         X                                                                                   X
Technology
Electronic
Commerce
                                                               CIW                     X                      X                    X                                                    X                                                                                                               X
Marketing &
Management

MOS Certification                                X


Information
                                                                                                                                                                                        X
Technology




                                                                                                                                                                                                                                                                               Jefferson Community College
Assessment Plan 2006/2007                                                                                                                                                                                                                                                                                                      Page 20


                      Direct Measures                                                                                                                                                                                                                Indirect Measures
Business,




                                                                                                                               Project Assessment Rubrics
Information




                                                                                                                                                            Clinical/Lab Competencies
                                                                                                         Embedded Assessment
&




                                                                                                                                                                                                                                                     Graduate/Exit Survey




                                                                                                                                                                                                                                                                                              Student Evaluation
                                                                 Standardized Test
Engineering




                                                                                                                                                                                                                                   Capstone Course




                                                                                                                                                                                                                                                                            Employer Survey
                                                                                     Portfolio Rubrics
                                                Licensing Exam




                                                                                                                                                                                                                  Advisory Board
                       Registry Exam

Technol-




                                                                                                                                                                                                    Internships
                                                                                                                                                                                        Practicum
ogies




                                                                                                         Rubrics
                                       Boards




                                                                                                                                                                                                                                                                                                                   Other


                                                                                                                                                                                                                                                                                                                           Other


                                                                                                                                                                                                                                                                                                                                   Other
Engineering
Transfer                                                                                                                                                                                                                                                                                          X


Instrumentation &
Control


Mechanical
Engineering                                                                                                                                                                               X                                                               X                     X                 X
Technology

Medical Machine
Transcription


Medical
Office/Coding
Specialist

Microsoft Certified
Systems                                                                                                                                                                                                                                                                                           X
Administrator

Office Information
Technology


Physical Sciences
Transfer


Programmable
Logic Controllers



Real Estate


Web Design &
Administration                                                   CIW                     X                      X                    X                                                    X                                                                                                       X



Web Design                                                       CIW                     X                      X                    X                                                    X                                                                                                       X




                                                                                                                                                                                                                                                           Jefferson Community College
Assessment Plan 2006/2007                                                                                                                                                                                                                                                                                                                   Page 21


                            Direct Measures                                                                                                                                                                                                                        Indirect Measures
Humanities &
Social Sciences




                                                                                                              Embedded Assessment Rubrics


                                                                                                                                            Project Assessment Rubrics


                                                                                                                                                                         Clinical/Lab Competencies




                                                                                                                                                                                                                                                                    Graduate/Exit Survey




                                                                                                                                                                                                                                                                                                             Student Evaluation
                                                                      Standardized Test




                                                                                                                                                                                                                                                 Capstone Course




                                                                                                                                                                                                                                                                                           Employer Survey
                                                                                          Portfolio Rubrics
                                                     Licensing Exam




                                                                                                                                                                                                                                Advisory Board
                            Registry Exam




                                                                                                                                                                                                                  Internships
                                                                                                                                                                                                     Practicum
                                            Boards




                                                                                                                                                                                                                                                                                                                                  Other

                                                                                                                                                                                                                                                                                                                                          Other

                                                                                                                                                                                                                                                                                                                                                  Other
                                                                                                                                                                                                                 Avail-
Criminal Justice                                                          X                   X                                                   X                                                                                                                      X
                                                                                                                                                                                                                 able


Corrections                                                               X                                                                                                                                         X                                                    X                                       X



Forensics                                                                 X                                                                       X                                                                                                                      X                                       X



Communications                                                            X                                          X                            X                                                                                                                                                              X


Educational
Paraprofessional                                                                                                                                                                                                                                                         X                                       X



English                                                                                       X                      X                            X                                                                                                                      X                                       X



Interpreting for the Deaf
                                                                                                                                                                                                                                                                         X                                       X



Law Enforcement
                                                                          X                                                                       X                                                                                                                      X                                       X


Pre-K Care and Education
                                                                                                                                                                                                                                                                         X                                       X



Psychology                                                                                                           X                            X                                                                                                 X




                                                                                                                                                                                                                                                                   Jefferson Community College
Assessment Plan 2006/2007                                                                                                                                                                                                                                                                                                                                Page 22


                   Direct Measures                                                                                                                                                                                                                                        Indirect Measures



Health &




                                                                                                                 Embedded Assessment Rubrics


                                                                                                                                                Project Assessment Rubrics
Biological




                                                                                                                                                                             Clinical/Lab Competencies
Sciences




                                                                                                                                                                                                                                                                        Graduate/Exit Survey



                                                                                                                                                                                                                                                                                                                 Student Evaluation
                                                                         Standardized Test
(H&BS)




                                                                                                                                                                                                                                                      Capstone Course



                                                                                                                                                                                                                                                                                               Employer Survey
                                                                                             Portfolio Rubrics
                                                      Licensing Exam




                                                                                                                                                                                                                                     Advisory Board




                                                                                                                                                                                                                                                                                                                                      Faculty Survey
                     Registry Exam




                                                                                                                                                                                                                       Internships
                                                                                                                                                                                                         Practicum
                                          Boards




                                                                                                                                                                                                                                                                                                                                                          Other
                    National
                                         Mock
H&BS Transfer       Certifica-                                                                                                                                                                             X                                                                 X                    X                  X
                                      Certification
                      tion

Clinical
                     ASCP            Mock Registry                                                                                                                                                                                                                                                                                                     Validation
Laboratory                                                                                                                                                                                                 X                                                                 X                    X                  X                   X
                     NCA                Exam                                                                                                                                                                                                                                                                                                            Survey
Technician

                    National
                                         Mock                                                                                                                                                                                                                                                                                                          Validation
Dental Assisting    Certifica-                                                                                                                                                                             X                                                                 X                    X                  X                   X
                                      Certification                                                                                                                                                                                                                                                                                                     Survey
                      tion

Emergency
                                     Comprehensiv                                                                                                                                                                     Field
Medical                        X                                                                                                                                                                           X                                                                 X                    X                  X
                                     e Final Exam                                                                                                                                                                    Clinical
Technology
                                                                       Compet
                                                                        ency-
Medical                                                                                                                                                                                                                                                                                                                                                 Positive
                                                                        based
Assisting                                             CMA                                        X                                                                                                         X                                                                 X                    X                  X                   X             Placement
                                                                       perform
Technology                                                                                                                                                                                                                                                                                                                                               Survey
                                                                        ance
                                                                         tests

                     ASCP                Mock                                                                                                                                                                                                                                                                                                          Validation
Phlebotomy                                                                                                                                                                                                 X                                                                 X                    X                  X                   X
                     NCA              Certification                                                                                                                                                                                                                                                                                                     Survey

Practical
                                        NCLEX
Nursing                                                                                                                 X                      PRN101                              X                       X                            X                                    X                                       X
                                         (OH)

Radiologic                               State
Technology           AART               Boards           X                   X                                                                        X                            X                       X                                                                 X                    X                  X                   X
                                         (OH)
                                                                       NBRC
Respiratory                            National                        Assess
Therapy                        X        Board                           ment                                                                          X                            X                                                    X                                    X                    X                  X                   X
Technology                             (NBRC)                          Exams
                                                                        (1-3)




                                                                                                                                                                                                                                                       Jefferson Community College
Assessment Plan 2006/2007                                                                                         Page 23


The Workforce and Community Outreach Department (WCO)

The Workforce and Community Outreach Department (WCO) offer a variety of diverse offerings. They are Community
Education-courses developed for the community with limited pre-requites and covering a wide range of topics.

1. Professional Development—seminars that focus sessions on a particular profession (health, dental, law
   enforcement, construction professionals) and approved by governing agencies.

2. Contract Training—products developed and sold to a business or organization for their staff.

3. Credit Classes—courses that are scheduled on or off campus; may have specific enrollment pre-requisites, meet
   specific academic guidelines, and internal approval.

4. Basic Skills—courses and programs designed to meet the needs of persons entering the labor market or in career
   transition (basis skills refresher, GED preparation, or other entry lever skills as identified by labor market data).




                                                                                         Jefferson Community College
Assessment Plan 2006/2007                                                                                                                                                                                                                                                                                               Page 24



                   Direct Measures                                                                                                                                                                                                          Indirect Measures



Workforce
&
                        Pre-approval by Prof. Org.




                                                                                                                                                                                                                                                                                                                        Shared Outcome Results
Community




                                                                                                                                   Pre Cert./Cert. Testing
Outreach
                                                     Monitor Attendance




                                                                                                                                                                                                                                                                               Course Evaluation

                                                                                                                                                                                                                                                                                                   Faculty Evaluation
                                                                                                                                                                                                                                                         Clinical Evaluation
                                                                                                                                                                                         Course Pre. Req.
Department



                                                                          Pre/Post Testing




                                                                                                               Portfolio Rubrics




                                                                                                                                                             Advisory Board




                                                                                                                                                                                                                          State Approval
                                                                                               State-Testing




                                                                                                                                                                                                            Internships




                                                                                                                                                                                                                                           Orientation




                                                                                                                                                                                                                                                                                                                                                 Site Visits
                                                                                                                                                                              Clinical
Non-Credit

Community
                              X                                                                                                                                                              X                                                                                     X                   X
Education


Professional
                                                         X                                                                                                                                   X                                                                                     X                   X
Development


Contract
                                                         X                    X                                                          X                      X                                                            X                                                     X                   X                     X                     X
Training

Non-Credit
Grants

Basic skills
ABLE                                                     X                    X              X (GED)               X                                            X                            X                               X               X                                     X                   X                     X                     X

Step Up Pre
Employment
                                                         X                    X                                                                                 X                            X                               X               X                                     X                   X                     X                     X
ABLE

Targeted
Industries                    X                          X                    X                                                                                 X                                                            X                                                     X                   X                     X                     X
Grant OBOR

Credit


POA
                                                         X                                   X(OPOTA)              X                                                                         X                               X               X                                                                                                     X
Certificate

                                                                                                X
Nurse Aid
                                                         X                                    (OHIO-                                                                            X            X                               X                                X                    X                   X                     X                     X
HSC 108
                                                                                              STNA)

Academic
                                                         X                    X                                                                                                              X                                                                                     X                   X                     X
Outreach



Police Academy instructors must be approved by OPOTA to teach.
Nurse Aid instructors must be approved by the Ohio Dept. of Health to teach.
Academic Outreach follows same course syllabi, instructor approval/qualifications, course pre requisites as traditional credit classes.




                                                                                                                                                                                                                                 Jefferson Community College
Assessment Plan 2006/2007                                                                                     Page 25


Administrative and Educational Support Units (AES Units) Means of Assessment

The tables on the following pages outline the means of assessment currently implemented in each AES Unit of
Jefferson Community College.




                                                                                     Jefferson Community College
Assessment Plan 2006/2007                                                                                                                                                                                                                                                                                                                                                            Page 26


                      Direct Measures                                                                                                                                                            Indirect Measures


Admin-


                                Survey of Student Engagement




                                                                                                                  Governing Boards (for Grants)




                                                                                                                                                                                                                   Evaluation by Outside Groups




                                                                                                                                                                                                                                                                                                                                      Student Group Input such as
                                CCSSE, Community College
istrative and




                                                                                                                                                                                                                                                                                                            Point of Contact Survey
Educational




                                                                                                                                                                                                                                                                                     Graduate/Exit Survey
                                                                            End of Year Program




                                                                                                                                                                            Advisory Committee




                                                                                                                                                                                                                                                                                                                                                                    Student Orientation
                                                                                                                                                                            Stakeholder Group
Support




                                                                                                                                                                                                 Employer Survey




                                                                                                                                                                                                                                                                                                            In-house Survey




                                                                                                                                                                                                                                                                                                                                                                                          Suggestion Box
                                                                                                                                                                                                                                                                                                                                      Student Senate
                                                                                                                                                                                                                                                  Faculty Survey


                                                                                                                                                                                                                                                                   Focus Groups
                                                                                                  Fire Marshall
Units




                                                                                                                                                              Noel Levitz
                                                               Consultant


                                                                            Evaluation




                                                                                                                                                  Log Sheet
                      Auditor




Administrative
Services

Admissions and                            X                                                                                                                     X
HOST Center

Bookstore              X                                                                                                                                        X                                                                                                                                                   X                           X


Central Services


Building and
                                                                                                     X
Grounds

Business,
Engineering, &
Information                                                      X                                                                                  X           X                 X                 X                                                X                                    X
Technologies
Dept.

Business Office        X                                                                                                                                                          X                                                                                                                                 X


Career Planning,
                                                                                                                                                                X                 X                 X                                                                                     X                         X
Placement, Alumni

Enrollment
Management and
                                                                                                                                                                X                                                                                                                                                   X
Student
Information Center

Evening and
                                                                                                                                                    X                                                                                                                                                               X                                                                        X
Weekend Services


Executive Vice
President’s Office


Health & Biological
                                                                                                                                                                X                 X                 X                                                                                     X
Sciences Office


Humanities and
Social Sciences
Office


KEYS Program


Learning Skills Lab                       X                                                                              X                                      X                 X                                                                                   X                                             X




                                                                                                                                                                                                                                                                                  Jefferson Community College
                              and
                              TRiO
                                                                                                                                                      and




                                                                                                                         Office


                                                                                                           Public
                                                                                                                                       Library




                                          College
                                                                                                                                                      Units




                              Student
                                                                                   Student




                              Support
                                                                                                                                                      tional




                                                                                                Security




                              Services
                                                      Services
                                                                                                                                       Services




                                                                                   Activities




                              Outreach
                              Workforce
                                          Tech Prep
                                                                                                                                                      Educa-
                                                                                                                                                      Admin-




                                                                                                                         President’s




                                                                                                           Information




                              Community
                                                                                                                                                      istrative




                                                      Technology
                                                                                                                                                      Support




                                                                   Financial Aid




                               X
                                                        X
                                                                   X
                                                                                                                                                  Auditor

                                                                                                                                                  CCSSE, Community College




                                    X
                                                                                                                                                  Survey of Student Engagement
                                                                                                                                                                                   Direct Measures




                               X
                                                        X
                                                                   X
                                                                                                                                                  Consultant
                                                                                                                                                                                                       Assessment Plan 2006/2007




                                    X
                                                                                                                                                  End of Year Program Evaluation




                                                                                                                                         X
                                                                                                                                                  Fire Marshall




                               X
                                    X
                                            X
                                                                   X
                                                                                                                                                  Governing Boards (for Grants)




                                                        X
                                                                                                                                                  Log Sheet




                                                        X
                                                                                                             X




                                    X
                                                                   X
                                                                                                                                         X




                                                                                                                                                  Noel Levitz

                                                                                                                                                  Stakeholder Group




                               X
                                                                                                                                                  Advisory Committee




                               X
                                                                                     X
                                                                                                                                                  Employer Survey




                               X
                                                                                                                                                  Evaluation by Outside Groups
                                                                                                                                                                                   Indirect Measures




                                                                                                                                                  Faculty Survey




                               X
                                                        X
                                                                                                             X
                                                                                                                                         X




                                                                                                                                                  Focus Groups




                               X
                                    X
                                            X
                                                                                     X




                                                                                                                                                  Graduate/Exit Survey

                                                                                                                                                  Point of Contact Survey




                               X
                                                                   X
                                                                                     X
                                                                                                             X
                                                                                                                                         X




                                                                                                                                                  In-house Survey

                                                                                                                                                  Student Group Input such as
                                                        X
                                                                                     X




                                                                                                                                                  Student Senate




                               X
                                                                                     X




                                                                                                                                                  Student Orientation


                                                                                                                                                  Suggestion Box




Jefferson Community College
                                                                                                                                                                                                       Page 27
Assessment Plan 2006/2007                                                                                             Page 28


Assessment Terminology Glossary

Academic Profile – a standardized test developed by the Educational Testing Service (ETS). It is a test of general
academic knowledge and skills. The test focuses on the academic skills developed through general education courses
rather than on the knowledge acquired about the subjects taught in these courses. It was recently replaced by the
MAPP test.

Accreditation – the designation that an institution functions appropriately in higher education with respect to its
purpose and resources.

Administrative and Educational Support Unit – any department of the college that is not instructional but supports
the educational and operational functions of the college.

Administrative and Educational Support Unit Mission Statement – the administrative department’s unit mission
statement that lists the services provided by the unit, connects to the Expanded Statement of Institutional Purpose, and
connects to the intended administrative objective being assessed.

AES Units Assessment Committee – the committee responsible for the AES Units assessment of the college. This
committee is responsible for collecting all assessment activities, at the end of each academic year, summarizing data
and completing the annual assessment report for the AES Units.

Assessment – the process of determining whether an intended educational outcome or intended educational support
outcome has been achieved and to what degree.

Assessment Committee – the committee responsible for the academic assessment of the college. This committee is
responsible for collecting all assessment activities, at the end of each academic year, which occur within the program
unit, summarizing the data, and completing the annual assessment report.

Assessment Plan – the initial assessment document in all assessment record books that describes the assessment
strategy for a department or unit of the college.

Assessment Record – The collection of assessment reports submitted annually by each department or unit to the
Assessment Committee or the AES Units Assessment Committee.

Assessment Record Book – a binder that each department and unit on campus will use to hold copies of the
assessment forms until requested by the appropriate assessment committee.

Assessment Record Forms – the various forms A, B, and C that make up an assessment record.

ASSET Test – a paper and pencil placement test developed by ACT that identifies students’ strengths, knowledge, and
skills in writing, reading, and numerical reasoning, plus more advanced tests in algebra and geometry.

COMPASS Test – the COMPASS (Computer-Adaptive Placement Assessment and Support System) test is a
comprehensive computer-adaptive testing system developed by ACT that helps place students into appropriate courses
and maximizes the information postsecondary schools need to ensure student success. This test offers placement and
diagnostic testing in mathematics, reading, and writing.

                                                                                          Jefferson Community College
Assessment Plan 2006/2007                                                                                             Page 29


Criteria for Success – the numeric level (e.g., 80%) – the benchmark-in the department's assessment of an intended
outcome used with means of assessment and necessary to assess the degree to which the outcome was achieved.

Expanded Statement of Institutional Purpose Linkage – the part of an assessment record that is necessary to
establish the department’s, unit’s, or program’s link to the college’s mission statement, guiding principles, or institutional
plan. On Form B, this is where the college’s mission statement, guiding principle, or institutional plan statement is
recorded.

Form A – the first page, title page, of an assessment record.

Form B – the second page of an assessment record where the Expanded Statement of Institutional Purpose Linkage
and the Intended Educational (Student) Outcomes or the Intended Administrative Objectives are initially listed.

Form C – the template for an assessment record where the means of assessment can be described, the summary of
assessment data can be summarized, and the intended use of results can be outlined for each outcome or objective.

MAPP Exam – the Measure of Academic Proficiency and Progress (MAPP) test was developed by ETS. This test is an
integrated assessment to measure college-level reading, writing, critical-thinking and mathematics skills in the context
of the humanities and the social and natural sciences. This test provides specific information needed to identify areas
of strength and weakness in curricula and teaching methods.

Means of Assessment – the tool used to assess the intended outcome or objective.

Student Learning Outcome – the results (i.e., knowledge, skills, abilities of our students upon completion) of
education.




                                                                                            Jefferson Community College
Assessment Plan 2006/2007                                                                                      Page 30


References

Gardiner, Leon, Caitlin Anderson and Barbara Cambridge, eds. (1997). Learning Through Assessment: A Resource
       Guide for Higher Education. American Association for Higher Education.

Angelo, Thomas A., and K. Patricia Cross (1998). Classroom Assessment Techniques: A Handbook for College
        Teachers. Jossey-Bass.

Nichols, J.O. and K. W. Nichols (2000). The Department Head’s Guide to Assessment Implementation in Administrative
        and Educational Support Units. New York: Agathon Press.

Nichols, J.O., and K. W. Nichols (2005). A Road Map for Improvement of Student Learning and Support Services
        Through Assessment. New York: Agathon Press.

Lopez, Dr. Cecilia L., Associate Director (1997). Opportunities for Improvement: Advice from consultant-Evaluators on
        Programs to Assess Student Learning. North Central Commission on Institutions of Higher Education.

Palomba, C.A. and T. W. Banta (1999). Assessment Essentials: Planning, Implementing and Improving Assessment in
      Higher Education. Jossey-Bass.




                                                                                      Jefferson Community College
Assessment Plan 2006/2007: Appendix A                                                                              Page 31


                                               Criteria for Accreditation
                                           The Higher Learning Commission
                                              North Central Association


Criterion One: Mission and Integrity

The organization operates with integrity to ensure the fulfillment of its mission through structures and processes that
involve the board, administration, faculty, staff, and students.

•   Core Component 1a: The organization’s mission documents are clear and articulate publicly the organization’s
    commitments.
•   Core Component 1b: In its mission documents, the organization recognizes the diversity of its learners, other
    constituencies, and the greater society it serves.
•   Core Component 1c: Understanding of and support for the mission pervade the organization.
•   Core Component 1d: The organization’s governance and administrative structures promote effective leadership and
    support collaborative processes that enable the organization to fulfill its mission.
•   Core Component 1e: The organization upholds and protects its integrity.

Criterion Two: Preparing for the Future

The organization’s allocation of resources and its processes for evaluation and planning demonstrate its capacity to
fulfill its mission, improve the quality of its education, and respond to future challenges and opportunities.

•   Core Component 2a: The organization realistically prepares for a future shaped by multiple societal and economic
    trends.
•   Core Component 2b: The organization’s resource base supports its educational programs and its plans for
    maintaining and strengthening their quality in the future.
•   Core Component 2c: The organization’s ongoing evaluation and assessment processes provide reliable evidence of
    institutional effectiveness that clearly informs strategies for continuous improvement.
•   Core Component 2d: All levels of planning align with the organization’s mission, thereby enhancing its capacity to
    fulfill that mission.

Criterion Three: Student Learning and Effective Teaching

The organization provides evidence of student learning and teaching effectiveness that demonstrates it is fulfilling its
educational mission.

•   Core Component 3a: The organization’s goals for student learning outcomes are clearly stated for each educational
    program and make effective assessment possible.
•   Core Component 3b: The organization values and supports effective teaching.
•   Core Component 3c: The organization creates effective learning environments.
•   Core Component 3d: The organization’s learning resources support student learning and effective teaching.




                                                                                          Jefferson Community College
Assessment Plan 2006/2007: Appendix A                                                                               Page 32


Criterion Four: Acquisition, Discovery, and Application of Knowledge

The organization promotes a life of learning for its faculty, administration, staff, and students by fostering and supporting
inquiry, creativity, practice, and social responsibility in ways consistent with its mission.

•   Core Component 4a: The organization demonstrates, through the actions of its board, administrators, students,
    faculty, and staff, that it values a life of learning.
•   Core Component 4b: The organization demonstrates that acquisition of a breadth of knowledge and skills and the
    exercise of intellectual inquiry are integral to its educational programs.
•   Core Component 4c: The organization assesses the usefulness of its curricula to students who will live and work in
    a global, diverse, and technological society.
•   Core Component 4d: The organization provides support to ensure that faculty, students, and staff acquire, discover,
    and apply knowledge responsibly.

Criterion Five: Engagement and Service

As called for by its mission, the organization identifies its constituencies and serves them in ways both valued.

•   Core Component 5a: The organization learns from the constituencies it serves and analyzes its capacity to serve
    their needs and expectations.
•   Core Component 5b: The organization has the capacity and the commitment to engage with its identified
    constituencies and communities.
•   Core Component 5c: The organization demonstrates its responsiveness to those constituencies that depend on it
    for service.
•   Core Component 5d: Internal and external constituencies value the services the organization provides.




                                                                                           Jefferson Community College
Assessment Plan 2006/2007: Appendix B                                                                      Page 33


JCC Strategic Plan

Strategic Goal 1: To ensure excellence in student learning

Initiative 1.1 Improve the registration, advisory and counseling processes

    Actions:

    a.   Develop customized advising for all students
    b.   Implement a mandatory student orientation
    c.   Hire a full time career counselor
    d.   Redesign the HOST Center

    Target date: April 2008
    Responsibility: Executive Vice President for Academic and Student Affairs
    Budget: General fund; TRIO grant; Achieving the Dream grant

Initiative 1.2 Strengthen student achievements

    Actions:

    a.   Encourage participation in leadership opportunities
    b.   Develop a tracking method to account for non-returning students
    c.   Develop a tracking method for high school COMPASS scores to better align high school curriculum
    d.   Develop a retention program for all students
    e.   Develop strategies to increase successful course completion rate
    f.   Implement honors program
    g.   Improve developmental education

    Target date: April 2008
    Responsibility: Executive Vice President for Academic and Student Affairs
    Budget: General fund; Achieving the Dream grant

Initiative 1.3 Determine the effectiveness of institutional outcomes assessment

    Actions:

    a.   Integrate course, program, and academic assessment through the use of Trac Dat
    b.   Assess general education outcomes
    c.   Create a process of institutional outcomes assessment
    d.   Link the process of assessment to continuous improvement
    e.   Create measures to assess the assessment process

    Target date: August 2007
    Responsibility: Executive Vice President for Academic and Student Affairs
    Budget: General fund

                                                                                     Jefferson Community College
Assessment Plan 2006/2007: Appendix B                                                                       Page 34


Initiative 1.4 Enhance instructional consistency

    Actions:

    a.   Develop a mentoring program for full- and part-time faculty
    b.   Implement a program for training in educational methods for all faculty
    c.   Develop a mandatory orientation for all full- and part-time faculty and staff
    d.   Standardize course syllabi college wide
    e.   Ensure curriculum is current

    Target date: August 2008
    Responsibility: Executive Vice President for Academic and Student Affairs
    Budget: General fund

Strategic Goal 1 Supports College Principles:       1, 2, 3, 4, 5, 6
Strategic Goal 1 Supports NCA criteria:             1, 2, 3, 4, 5


Strategic Goal 2: To create an innovative, diverse, and accessible environment

Initiative 2.1 Maximize enrollment management

    Actions:

    a.   Increase enrollment in weekend and evening course offerings
    b.   Expand support for online classes
    c.   Study the feasibility of online degree programs
    d.   Expand course offerings in surrounding counties
    e.   Develop a recruitment plan for diverse constituencies to increase enrollment by 3%
    f.   Market financial aid/grant/scholarships availability
    g.   Expand recruitment in Pennsylvania
    h.   Develop new programs in response to employment needs
    i.   Improve the transfer and articulation process
    j.   Pilot student learning communities for retention
    k.   Create learning enrichment through smart classrooms

    Target date: August 2008
    Responsible party: Executive Vice President for Academic & Student Affairs; Dean of Enrollment Management &
                        Student Information
    Budget: General fund; TRIO grant; other grants




                                                                                         Jefferson Community College
Assessment Plan 2006/2007: Appendix B                                                                             Page 35


Initiative 2.2 Create partnerships with business, industry, local schools, government, and other constituencies

    Actions:

    a. Develop service learning and internship programs with business and industry
    b. Increase partnerships with two- and four-year colleges
    c. Increase partnerships with area high schools

    Target date: August 2008
    Responsible party: Director, Workforce and Community Outreach; Director, Tech Prep
    Budget: General fund

Initiative 2.3 Strengthen job training and re-training

    Actions:

    a.   Market job service/placement
    b.   Implement a plan to offer one discounted course to graduates to refresh technical training
    c.   Evaluate graduate guarantee
    d.   Retain and advertise technical/customized programs’ quality

    Target date: August 2006
    Responsible party: Director, Workforce and Community Outreach
    Budget: General fund

Initiative 2.4 Increase enrollments in workforce readiness programs

    Actions:

    a. Create specific learning opportunities for displaced and low income workers
    b. Implement an employer needs survey
    c. Increase number of specialized certificate programs

    Target date: April 2007
    Responsible party: Executive Vice President for Academic & Student Affairs; Director, Workforce & Community
                         Outreach
    Budget: General fund

Strategic Goal 2 Supports College Principles:       1, 2, 3, 5

Strategic Goal 2 Supports NCA criteria:             1, 2, 3, 4, 5




                                                                                         Jefferson Community College
Assessment Plan 2006/2007: Appendix B                                                                         Page 36


Strategic Goal 3: To continuously improve the quality and effectiveness of student support & community
services

Initiative 3.1 Ensure compatibility of programs in the day, evening, and weekend through the development of a master
schedule that meets the needs of the students and community

    Actions:

    a. Implement a coordinated master academic schedule
    b. Implement a master schedule for student events, outside groups and employee meetings
    c. Review and update the master schedule quarterly

    Target date: January 2007
    Responsible Party: Vice President for Administrative Services; Executive Vice President for Academic & Student
    Affairs
    Budget: general fund

Initiative 3.2 Implement and evaluate customer evaluations

    Actions:

    a.   Continue with student satisfaction surveys
    b.   Implement a marketing study
    c.   Develop a marketing plan
    d.   Implement a satisfaction survey for all external and internal customers

    Target date: January 2008
    Responsible Party: Executive Vice President for Academic & Student Affairs; Dean, Enrollment Management &
    Student Information; Director, Public Information
    Budget: General fund

Initiative 3.3 Improve services for all students and the community

    Actions:

    a.   Implement a needs survey
    b.   Increase cultural activity offerings
    c.   Increase participation in school athletic programs
    d.   Encourage growth in the number of seniors who participate in college activities

    Target date: January 2009
    Responsible Party: Director, Workforce and Community Outreach
    Budget: General fund




                                                                                           Jefferson Community College
Assessment Plan 2006/2007: Appendix B                                                                        Page 37


Initiative 3.4 Increase partnerships and activities with K-12 students

    Actions:

    a. Implement a tracking method to evaluate the level of participation
    b. Implement a needs survey
    c. Develop a tracking method to assess enrollment at JCC

    Target date: January 2009
    Responsible Party: Executive Vice President for Academic and Student Affairs
    Budget: General fund

Strategic Goal 3 Supports College Principles:      1, 2, 3, 5, 6
Strategic Goal 3 Supports NCA criteria:            1, 2, 3


Strategic Goal 4: To effectively manage and develop resources

Initiative 4.1 Create and implement a communication plan

    Actions:

    b. Design, implement and evaluate a communication plan for faculty and staff
    c. Design, implement and evaluate a communication plan for the community
    b. Design, implement and evaluate a communication plan for students

    Target date: March 2007
    Responsible party: President; Director of Workforce and Community Outreach; Director of Public Information
    Budget: General fund

Initiative 4.2 Develop human potential

    Actions:

    a.   Increase number of full-time faculty by four
    b.   Revise the faculty /staff job descriptions and evaluation tools
    c.   Expand development opportunities in response to educational requirements and needs of the faculty and staff
    d.   Develop an educational resource allocation plan for each department
    e.   Develop a mandatory orientation for full- and part-time staff
    f.   Develop a reward system to recognize outstanding achievement
    g.   Increase the use of technology in classrooms, labs, and offices
    h.   Create a wellness center for student, faculty, staff and community use




                                                                                      Jefferson Community College
Assessment Plan 2006/2007: Appendix B                                                                       Page 38


    Target date: August 2009
    Responsible party: President; Vice President for Business Services; Executive Vice President for Academic and
                        Student Affairs
    Budget: General fund; Pugliese Foundation; technology fee; state instructional equipment fund

Initiative 4.3 Stabilize Financial Resources

    Actions:

    a.   Hire one full-time development officer
    b.   Create and implement a grant procurement model
    c.   Inventory current program offerings by cost
    d.   Develop a model to deactivate or delete programs with low enrollment or that are outdated
    e.   Prioritize resources for new and remaining programs and services
    f.   Apply for the Title III grant
    g.   Support the levy renewal process
    h.   Develop a plan for the potential reduction in state and local funding
    i.   Create a legislative advocacy program
    j.   Increase fundraising activities of the JCC Foundation by $400,000

    Target date: January 2008
    Responsible party: President; Vice President for Business Services
    Budget: General fund; Title III grant; other grants; JCC Foundation

Initiative 4.4 Physical Plant

    Actions:

    a. Establish a college wide plan with policies and procedures for adoption, necessary improvement and use of;
       space, facility upgrades, equipment, and general maintenance
    b. Fully implement the MIS system
    c. Ensure the safety plan remains responsive to institutional and community needs
    d. Ensure the technology plan is used to support student learning

    Target date: July 2007
    Responsible party: Vice President for Administrative Services; Vice President for Business Services
    Budget: General fund

Strategic Goal 4 Supports College Principles:    1, 2, 4
Strategic Goal 4 Supports NCA criteria:          1, 2, 4, 5




                                                                                       Jefferson Community College
Assessment Plan 2006/2007: Appendix C                                                               Page 39


JCC Strategic And Institutional Planning Committee Membership

Board of Trustee Members:

Joseph Matthews
Dorothy Blaner
Thomas D’Anniballe
Dale Featheringham
Patricia Fletcher
John Gilmore
Ruel Mitchell
Anthony Shreve

Strategic Planning Team/ Institutional Planning Committee:

Dr. Laura Meeks               President
Dr. Jim Baber                 Executive Vice President for Academic and Student Affairs
James Morgan                  Vice President for Administrative Services
James McGrail III             Vice President for Business Services
Linda Cipriani                Dean of Health and Biological Sciences
Dr. Bonita Schaffner          Dean of Humanities and Social Science
Dr. Susan Rossi               Dean of Business, Engineering and Information Technologies
Patty Sturch                  Dean of Enrollment Management
Andrea Bell                   Director of Workforce and Community Outreach
Lee Ann Ballard               Associate Professor
Mary Beth Bauer               Bookstore and Central Services Clerk
Terri Dean                    Assistant Director of Workforce and Community Outreach
Jay Dziewatkoski              Director of Building and Grounds
Eric Exley                    Associate Professor
Julie Hocker                  Director of Bookstore and Central Services
Bill Hope                     Associate Professor
Ann Koon                      Director of Public Information
Bernie Levite                 Professor
Chuck Mascellino              Director of Admissions and Advising
Lois Rekowski                 Director of Library Services
Donna Robinson                Assistant Professor
John Romanek                  Assistant Professor
Mary Beth Ruthem              Associate Professor, retired
Linda Slowikowski             Workforce and Community Outreach Secretary
Karen Tucci                   Director of Technology Services
Stephanie Vance               Instructor
Chris McElroy                 Evening Coordinator
Darrel Lawrence               Instructor
Ella Paulman                  Director of Learning Skills Laboratory
Diane Duprey                  Student Information Clerk
Dr. Robin Snider-Flohr        Associate Professor

                                                                                 Jefferson Community College
Assessment Plan 2006/2007: Appendix D                                                                              Page 40


JCC Operational Plan

Strategic Goal 1: To Ensure Excellence in Student Learning

1.1 Improve the registration, advisory and counseling process

       1.1a Develop customized advising for all students

       •   Access transcript information for all advisors through the MIS system
       •   Improve online registration
       •   Reduce paperwork of registration
       •   Increase faculty involvement in advising by assigned faculty advisor for class registration needs
       •   Cross train all HOST center advisors
       •   Identify early program requirements and prerequisites in the catalog

       1.1b Implement a mandatory student orientation

       •   Continue current orientation process
       •   Require by fall 2006 all first time full time students to attend mandatory orientation class, CSS106.
       •   Use data to consider expanding mandatory orientation for all students
       •   Analyze the effectiveness of mandatory orientation to determine future direction

       1.1c Hire a full time career counselor

       •   Develop a job description
       •   Hire a full time career counselor

       1.1d Redesign the HOST center

       •   Develop a Process Flow Design
       •   Centralize the offices involved in the entire admissions process

1.2 Strengthen student achievement

       1.2a Encourage participation in leadership opportunities

       •   Build membership and participation in student clubs, sports and activities
       •   Evaluate the effectiveness of existing student activities outcomes
       •   Incorporate service learning and internship opportunities

       1.2b Develop a tracking method for non-returning students

       •   Assign follow up responsibilities
       •   Analyze data provided by the Dean of Enrollment Management
       •   Survey non-returning students each semester

                                                                                        Jefferson Community College
Assessment Plan 2006/2007: Appendix D                                                                       Page 41


      •   Develop and implement an action plan
      •   Evaluate the action plan

      1.2c Develop a tracking method for high school COMPASS scores to better align high school curriculum

      •   Develop partnerships with secondary schools to improve preparation for college level classes
      •   Interpret data from MIS
      •   Develop, communicate and implement an action plan involving high schools
      •   Evaluate the action plan

      1.2d Develop a retention program for all students

      •   Implement a plan to improve retention in gatekeeper classes through tutoring and learning communities
      •   Evaluate the probation and suspension process
      •   Implement intervention programs for all students at the beginning of the semester and at the midpoint

      1.2e Develop strategies to increase successful course completion rate

      •   Implement learning communities
      •   Implement tutoring program
      •   Implement intervention programs for all students at the beginning of the semester and at the midpoint
      •   Implement mentoring program
      •   Implement an early intervention program through the TRIO grant and other avenues
      •   Provide faculty assignments to tutors
      •   Coordinate with the faculty a method of providing additional resources to students i.e. Web bases
          resources
      •   Develop partnerships with secondary schools to improve preparation for college level classes

      1.2f Implement honors program

      •   Implement 2-4 honors courses by Fall 2006
      •   Increase by 4 additional classes each year
      •   Offer the entire general education program with an honors option by 2009
      •   Research the transferability of the JCC honors program to four year programs

      1.2g Improve developmental education

      •   Improve advising for developmental education students
      •   Create a math lab from the existing help sessions with additional evening hours
      •   Mandatory math lab for students receiving a “C” in a previous course
      •   Create a writing lab with additional evening hours
      •   Research the development of a dedicated writing /math lab room
      •   Expand developmental offering for weekend and evening student use



                                                                                     Jefferson Community College
Assessment Plan 2006/2007: Appendix D                                                                  Page 42




1.3    Determine effectiveness of institutional outcomes assessment

       1.3a Integrate course, program and academic assessment through the use of TracDat

       •   Complete program specific reports through TracDat annually

       1.3b Assess general education outcomes

       •   Utilize the academic profile
       •   Include general education outcomes on all syllabi
       •   Implement assessment by faculty of communication and critical thinking outcomes in 2006
       •   Increase by two annually the number of general education outcomes to be assessed

       1.3c Create a process of institutional outcomes assessment

       •   Hold annual outcomes assessment meetings
       •   Standardize annual reports to match strategic plan
       •   Plan biannual assessment education for faculty and staff

       1.3d Link the process of assessment to continuous improvement

       •   Quarterly assessment reports to the strategic planning committee
       •   Develop an action plan in response to the assessment reports
       •   Implement action plan
       •   Annual evaluation of action plan

       1.3e Create measures to assess the assessment process

       •   Hold quarterly assessment reports
       •   Develop and complete assessment process evaluation tool
       •   Implement an action plan
       •   Evaluate action plan annually

1.4 Enhance instructional consistency

       1.4a Develop a mentoring program for full and part time faculty

       •   Determine full time mentors’ responsibilities
       •   Assign part time and full time faculty to a full time mentor
       •   Develop and implement peer review instrument
       •   Implement mini training sessions covering NCA, WebCT, syllabi development, power campus and other
           mandates as required

                                                                                   Jefferson Community College
Assessment Plan 2006/2007: Appendix D                                                                      Page 43



       1.4b Implement a program for training in educational methods for all faculty

       •   Assess training needs of faculty annually
       •   Require annual in-service training in educational methods and offer mini workshops in educational methods

       1.4c Develop a mandatory orientation for full and part time faculty

       •   Develop an orientation outline
       •   Develop faculty / adjunct handbook
       •   Implement a needs survey for full and part time faculty
       •   Implement question and answer sessions at lunch and evenings at the start of each semester

       1.4d Standardize course syllabi college wide

       •   Develop and approve course syllabi by full time faculty
       •   Develop template that contains all the major components of the syllabi
       •   Utilize web based resources for all course syllabi

       1.4e Ensure curriculum is current

       •   Evaluate curriculum annually for currency by program directors
       •   Monitor advisory committee input on current standards by program directors
       •   Provide faculty with training and educational opportunities

Strategic Goal 2: To create an innovative, diverse and accessible environment

2.1 Maximize enrollment management

       2.1.a: Increase enrollment in weekend and evening course offerings

       •   Identify the student population who can only attend evening and weekend programs
       •   Determine what programs are in demand for evenings and weekends
       •   Create an accelerated weekend degree
       •   Create a specific weekend degree
       •   Monitor demand for student services to 7pm
       •   Create bridge to BOLD

       2.1.b: Expand support for online classes

       •   Purchase software for video and audio streaming for use in online class preparation
       •   Improve technical support
       •   Increase administrative and instructional support with growth of program
       •   Create consistency and quality control for online classes


                                                                                      Jefferson Community College
Assessment Plan 2006/2007: Appendix D                                                                    Page 44



       2.1.c Study the feasibility of online degree programs

       •   Research the implementation of one online degree program
       •   Secure approval through HLC/NCA

       2.1.d Expand course offerings in surrounding counties

       •   Continue to increase offerings at the Higher Education Center of Columbiana County
       •   Research other areas for expansion in Mahoning county and Youngstown State University

   2.1.e Develop a recruitment plan for diverse constituencies to increase enrollment by 3%

       •   Hire four part time recruiters/advisors
       •   Increase activities with high school students on campus and at their schools
       •   Increase specific program visitations

   2.1.f Market financial aid/grant/scholarship availability

       •   Offer free financial aid workshops in area high schools
       •   Offer financial aid advising to all students as a component of the admissions process
       •   Investigate federal loan programs
       •   Implement PowerFAIDS July 2006
       •   Expand financial aid workshops for faculty and advisors
       •   Develop financial aid informational flyers for faculty and advisors

   2.1.g Expand recruitment in Pennsylvania

       •   Select areas to target
       •   Determine the best method of recruitment

   2.1.h Develop new programs in response to employment needs

       •   Monitor advisory committee input
       •   Monitor environmental trends annually
       •   Implement massage therapy program by Fall 2007

   2.1.i Improve transfer and articulation process

       •   Appoint a transfer contact person
       •   Set schedule to assure agreements are monitored and updated regularly
       •   Institute computerized degree audit
       •   Continue to update the TAG/CAS system



                                                                                      Jefferson Community College
Assessment Plan 2006/2007: Appendix D                                                                   Page 45


   2.1.j Pilot student learning communities for retention

       •   Implement student learning communities with developmental programs in Spring 2007 through Achieving
           the Dream
       •   Offer faculty workshops on student learning communities
       •   Increase student leaning communities by one annually




                                                                                  Jefferson Community College
Assessment Plan 2006/2007: Appendix D                                                                            Page 46


   2.1.k Create learning enrichment through smart classrooms

       •   Install three smart classrooms per year beginning Fall 2006
       •   Offer faculty workshops on equipment use

2.2 Create partnerships with business, industry, local schools, government and other constituencies

   2.2.a Develop service learning and internship programs with business and industry (refer to 2.1.j)

   2.2.b Increase partnership with two and four year colleges

       •   Improve college visitation days by inviting college recruiters into classrooms to interact with students
       •   Communicate to faculty the schedule of four year institution’s visits
       •   Publicize advantages of college partnerships to the community
       •   Coordinate a transfer fair with two and four year college partners
       •   Develop a marketing strategy targeting partnerships
       •   Develop improved tools to demonstrate articulations to Ohio schools

   2.2.c Increase partnership with area high schools

       •   Increase the number of teacher to teacher events
       •   Offer education in-service training
       •   The Executive Vice President will attend the assistant superintendents meetings
       •   Continue Just Consider College Fest, Math Quest, Women in Science and Engineering and high school
           visitation programs
       •   Establish programs for alumni to visit high schools

2.3 Strengthen job training and re-training

   2.3.a Market job service/placement

       •   Expand capabilities of job service on college’s web site

   2.3.b Implement a plan to offer one discounted course to graduates to refresh technical training

       •   Establish provisions/guidelines for plan
       •   Publicize the plan to alumni

   2.3.c Evaluate graduate guarantee

       •   Establish committee to study graduate guarantee
       •   Research other models
       •   Present a recommended model
       •   Develop and implement an action plan
       •   Evaluate the action plan

                                                                                         Jefferson Community College
Assessment Plan 2006/2007: Appendix D                                                                           Page 47



   2.3.d Retain and advertise technical/customized programs quality

       •   Deans will report to the Director of Public Information quarterly on program activities
       •   Continue to advertise student satisfaction

2.4 Increase enrollments in workforce readiness programs

   2.4.a Create specific learning and opportunities for displaced and low-income workers

       •   Assess academic and career skills
       •   Determine type of funding for training/retraining i.e. Pell, WIA,TAA/TRA
       •   Explore possibility of blending high school/non-credit remediation
       •   Recruit and retain more ABLE/GED programs
       •   Recruit GED graduates to enroll in college
       •   Partner with local agencies to increase access to displaced and low income workers
       •   Improve communication of advantages of post secondary training

   2.4.b Implement an employer needs survey

       •   Create a location on campus to distribute job information targeting the Tri State area
       •   Explore job opportunities in southwestern Pennsylvania
       •   Partner with Progress Alliance to identify and increase partnerships with business in southwestern
           Pennsylvania
       •   Develop assessment tool to evaluate employer training needs

   2.4.c Increase number of specialized certificate programs

       •   Utilize JCC alumni and advisory board members as resources to develop specialized certificate programs
       •   Improve alumni database
       •   Explore additional partnerships for industry based certification programs




                                                                                         Jefferson Community College
Assessment Plan 2006/2007: Appendix D                                                                    Page 48


Strategic Goal 3: To continuously improve the quality and effectiveness of student support & community
services

3.1 Ensure compatibility of programs in the day, evening and weekend through the development of a master
    schedule that meets the needs of students and the community

   3.1.a Implement a coordinated master academic schedule

   •   Develop a two-year academic schedule
   •   Reduce course sections by 1/3
   •   Offer classes on a rotation
   •   Re-implement the course availability grid, semester to semester and day/evening
   •   Offer guaranteed courses

   3.1.b. Implement a master schedule for student events, outside groups and employee meetings

   •   Determine computer intranet capabilities for an all-employee access to master calendar
   •   Establish a program for employees to submit events for posting

   3.1.c. Review and update the master schedule quarterly

3.2 Implement and evaluate customer evaluations

   3.2.a. Continue with student satisfaction surveys

   •   Noel Levitz—Spring 2006
   •   Community College Survey of Student Engagement—Spring 2006 & Spring 2009
   •   Noel Levitz—Spring 2008
   •   Course and faculty evaluations each semester
   •   Department evaluations annually
   •   Student focus groups

   3.2.b. Implement a marketing study

   •   Determine the benefit of conducting a marketing study
   •   Identify potential funding
   •   Apply for funding
   •   Send RFP to marketing groups
   •   Hire a marketing group

   3.2.c Develop a marketing plan

   •   Research the feasibility of developing a marketing plan through internal sources
   •   Hire a marketing group


                                                                                      Jefferson Community College
Assessment Plan 2006/2007: Appendix D                                                                               Page 49



   3.2.d. Implement a satisfaction survey for all external and internal customers

   •   Develop an instrument to assess employee and external customer satisfaction
   •   Administer the satisfaction surveys annually
   •   Develop and implement an action plan
   •   Evaluate the action plan
   •   Initiate an additional community conversation
   •   Initiate community conversations with high school teachers and/or participate in their in-service training

3.3 Improve services for all students and the community

   3.3.a Implement a needs survey

   •   Develop a needs survey
   •   Develop and implement an action plan
   •   Evaluate the action plan

   3.3.b Increase cultural activity offerings

   •   Offer a cultural event quarterly
   •   Partner with local and cultural organizations
   •   Implement a music group

   3.3.c Increase participation in school athletic programs

   •   Enhance the basketball program
   •   Increase participation in golf programs
   •   Assess student needs annually

   3.3.d Encourage growth in the number of seniors who participate in college activities

   •   Offer a senior specific event quarterly
   •   Form a senior citizen advisory group
   •   Assess senior citizen needs annually
   •   Invite senior citizens from the community to audit credit classes to gain opinions/ideas from different age groups

3.4 Increase partnerships and activities for K-12 students

   3.4.a Implement a tracking method to evaluate the level of participation

   •   Register all participants and capture contact information
   •   Evaluate levels of satisfaction/effectiveness of event
   •   Follow up contacts


                                                                                         Jefferson Community College
Assessment Plan 2006/2007: Appendix D                                                                      Page 50


   •   Utilize contact information to determine percentage of enrollment
   •   Offer a math tutoring program in the summer for junior high and high school students

   3.4.b Implement a needs survey

   •   Develop a needs survey
   •   Distribute survey to K-12 educators and parents
   •   Develop and implement an action plan
   •   Evaluate the action plan

   3.4.c Develop a tracking method to assess enrollment at JCC (refer to 3.4.a)


Strategic Goal 4: To effectively manage and develop resources

4.1 Create and implement a communication plan

   4.1.a Design, implement and evaluate a communication plan for faculty and staff

   •   Implement a survey on how to better communicate
   •   Enable access to H: drive off campus
   •   Develop a daily computer message board
   •   Develop division specific homepages on web site
   •   Post faculty office, library, bookstore, financial aid and HOST center hours on the website

   4.1.b Design, implement and evaluate a communication plan for the community

   •   Rebuild JCC web site
   •   Implement a survey on how better to communicate
   •   Replace outside message board
   •   Implement a weekly column in the newspaper and website called “JCC Happenings”
   •   Assign a JCC facilitator for outside group meetings
   •   Improve college hallway signage

   4.1.c Design, implement and evaluate a communication plan for students

   •   Implement a survey on how better to communicate
   •   Develop daily message board
   •   Assign email accounts for all JCC students
   •   Implement a system for routine maintenance of email addresses
   •   Expand TV system to include announcements
   •   Assign JCC greeters during the first week of classes
   •   Implement a help desk
   •   Implement a JCC icon link to be located on high school websites


                                                                                        Jefferson Community College
Assessment Plan 2006/2007: Appendix D                                                                       Page 51


   •   Send a reminder to students of when classes start, bookstore and HOST center hours and when payment is
       due



4.2 Develop human potential

   4.2.a Increase number of full time faculty by four

   •   Assess faculty position needs annually
   •   Determine new positions by assessment and budget
   •   Advertise for new positions in the standard media by January
   •   Hire new faculty position(s) by July

   4.2.b Revise the faculty/staff job descriptions and evaluation tools

   •   Appointment of an ad hoc committee to study the revision of job descriptions and evaluation tools

   4.2.c Expand development opportunities in response to educational requirements and needs of the faculty and staff

   •   Develop a program/department specific educational needs list annually
   •   Create a schedule for professional development opportunities

   4.2.d Develop an education resource allocation plan for each department

   •   Assess program/department educational needs annually
   •   Establish need by priority for allocation of financial resources
   •   Research alternative funding sources
   •   Evaluate allocation plan annually

   4.2.e. Develop a mandatory orientation for full and part time staff

   •   Develop an orientation outline
   •   Develop an orientation handbook

   4.2.f. Develop a reward system to recognize outstanding achievement

   •   Establish an ad hoc committee to research and recommend a reward system

   4.2.g Increase the use of technology in classrooms, labs and offices (refer to the technology plan)

   4.2.h Create a wellness center for students, faculty, staff and community use

   •   Secure funding source
   •   Establish a committee to research and implement

                                                                                        Jefferson Community College
Assessment Plan 2006/2007: Appendix D                                                                      Page 52




4.3 Stabilize financial resources

   4.3.a Hire one full time development office

   •   Raise the finances through the JCC Foundation for the development officer
   •   Develop a job description
   •   Hire a development officer

   4.3.b Create and implement a grant procurement model

   •   Research grant procurement models
   •   Implement a grant procurement model
   •   Hire/appoint a grant writer

   4.3.c Inventory current program offerings by cost

   •   Review present model for validity
   •   Work with Singaurd HE to implement a model to work with the MIS system

   4.3.d Develop a model to deactivate or delete programs with low enrollment or that are outdated

   •   Develop indicators for determining the viability of low enrollment programs
   •   Implement a process and timetable for program discontinuation

   4.3.e Prioritize resources for new and remaining programs and services

   •   Develop a system of resource usage and need to be utilized by the administration during the budgetary process

   4.3.f Apply for the Title III grant

   4.3.g Support the levy renewal process

   •   Utilize employee volunteers for election campaign tasks

   4.3.h Develop a plan for potential reduction in state and local funding

   •   Assess magnitude of funding reduction
   •   Evaluate tuition increases


                                                                                     Jefferson Community College
Assessment Plan 2006/2007: Appendix D                                                                       Page 53


   4.3.i Create a legislative advocacy program

   •   Identify a point person
   •   Attend national ACCT meetings
   •   Host legislators on campus
   •   Participate more widely in state sponsored initiatives

   4.3.j Increase fundraising activities of the JCC foundation by $400,000

   •   Implement endowed scholarships and planned giving
   •   Solicit private donors for gifts of equipment and building needs

4.4 Physical plant

   4.4.a Establish a college wide plan with policies and procedures for adoption, necessary improvements and use of;
         space, facility upgrade, equipment and general maintenance

   •   Appoint an ad hoc committee to guide development of policies and procedures
   •   Implement policies and procedures

   4.4.b Fully implement the MIS system (refer to the MIS implementation plan)

   4.4.c Ensure the safety plan remains responsive to institutional and community needs

   •   Research the feasibility of installing a campus security system
   •   Review annually: emergency procedure policies, MSDS sheets by the chemical hygiene committee, fire
       extinguishers, elevator certification, maintenance policies and medical waste disposal policy
   •   Maintain the electrical grounding system to meet the ANSI code
   •   Research funding sources for 24-hour security guards
   •   Include emergency procedure policies in student and faculty orientation
   •   Assess the cost and need of background checks and fingerprinting
   •   Review providing student ID’s
   •   Purchase additional walkie-talkies
   •   Expand the emergency call buttons to business office, bookstore, preschool and the student information center
   •   Designate a consistent team of day and evening employees to be certified in first aid/CPR
   •   Provide training on diffusing violence in the classroom and workplace
   •   Annually review classroom signage for chemical hazards, emergency procedure and exit directions
   •   Annually review the safety of classroom furnishings and equipment
   •   Conduct an energy audit

   4.4.d Ensure the technology plan is used to support student learning (refer to the technology plan)




                                                                                       Jefferson Community College
 Assessment Plan 2006/2007: Appendix E                                                                            Page 54


                                     JEFFERSON COMMUNITY COLLEGE
                                       ACADEMIC AFFAIRS DIVISION

                                 REQUEST FOR CURRICULUM/CATALOG CHANGE

 Date

 From/Contact Person                                                 Dean's Signature
        Program Name
      Program Director

 Term and/or year this change takes effect

 This is a request for:

     A New Course:

           General Ed              Major             Technical Elective                Other

     Change in Course Listing:

                                      Old Listing                                     New Listing
          Number
          Title
          Credit
          Prerequisite
          Co-requisite
          Course Limit
          Equivalent

    Change in Course Description

    Cross Listing of Course

    Deletion of Course

    New Program (information may be attached to this form)

    Change in Degree Requirement

PROPOSED COURSE DESCRIPTION. In all cases (except for course deletions) state course as you wish it listed in catalog,
giving department, number, title, credit, description and prerequisite.

                   Number:                                            Credit Hours:
                Course Title:
 (Type course
 description
 within          Description:
 the provided
 area.)




                                                                                            Jefferson Community College
 Assessment Plan 2006/2007: Appendix E                                                                            Page 55




                  Prerequisite:                               Co-requisite:

                  Lecture Hrs/Wk: _____   Lab Hrs/Wk: _____      Semester Cr Hrs: _____   Course Limit: _____
 Staff Use Only
                  Subject Code: _____     Course Level: _____ Subsidy: _____

                  Material Fee: $         Technology Fee: $                   Approval Date:


STATE RATIONALE FOR THE REQUESTED CHANGE. (Attach extra sheet, if necessary.)



CONSULTATION WITH OTHER DEPARTMENT DEANS. Is a course of this nature taught by, or of major
concern to, other department(s) in the college? If so, please consult with the department dean and have them sign
below.



 Department                                  Dean's Signature                                     Date

REMARKS:




If changes are a result of the student assessment process, a recommendation from an advisory committee or major
employer, or to improve transferability, please explain:




 Transferability

 FOR COMMITTEE USE ONLY

          Registrar
                                             Date Received                                      Date Approved
          CAS
                                              Date Entered                                        Entered By
          CAP Team (TracDat)
                                              Date Entered                                        Entered By




                                                                                               Jefferson Community College
Assessment Plan 2006/2007: Appendix F                                                                                  Page 56


Instructions for Completion of Assessment Record Book Forms for the Academic Programs

Instructions for Title Page (Form A)

•   In the blank provided at the top of the title page, indicate the name of the program/department submitting the report.
    There should be one Assessment Record Book for each program at the institution, housed in the program director's
    office.

•   Indicate the "Assessment Period Covered" by the report that follows this cover page. This should be indicated in
    the appropriate blank, in months and years. For example: July 2000 to June 2001.

•   In the "Date Submitted" blank provided, enter the date the assessment report was forwarded to the assessment
    committee or individual responsible for assessment at the institution. This will assist in identification of each
    iteration as well as the potential refinement of the assessment report covering the same time period. For example,
    an assessment report that covers July 2000 to June 2001 might not be completed and forwarded to the assessment
    committee until August 2001.

•   Finally, enter the program names included in the report that follows the title page. For example, the same report
    submitted by the same humanities program director may contain assessment of the AA English Degree as well as
    the AA Communications Degree. Both degrees would be listed separately on the title page.

Instructions for Linkage Page (Form B)

•   The four blanks at the top of Form B should have information that coincides with the details provided on the Title
    Page (Form A).

•   In the box identified as "Institutional Mission Reference,” enter all or a portion of the institutional mission or goals,
    as supported by the academic program submitting the report. Here, the report is offering a connection between
    program-level goals and the institutional mission or goals.

•   In the box designated "College/University Goal(s) Supported," enter a brief statement of the program's mission.

•   In each of the blocks listed under "Intended Educational Outcomes," enter one of the intended program-level
    outcomes. It is recommended that there be at least three of these outcomes and definitely no more than five.
    These outcomes are listed in the appendix of this report, on pages 52 to 68.

Instructions for Student Outcome Page (Form C)

•   You will have one Student Outcome Page (Form C) for each objective stated on Form B. Thus, if there are three
    outcomes listed on Form B, there will be three Form Cs.

•   The four blanks on the top of Form C will be completed identically to those on Form B.




                                                                                             Jefferson Community College
Assessment Plan 2006/2007: Appendix F                                                                           Page 57


•   In the box underneath "Intended Student Outcome" transfer the first outcome from Form B. One the second Form
    C, transfer the second outcome from Form B into the box at the top of Form C. Continue this process for all
    objectives.
•   Complete the boxes under the "First Means of Assessment for Outcome Identified Above" sub-section according to
    the directions listed below:

    1. Means of Program Assessment & Criteria for Success: Describe the source of your assessment information.
       (For example: test scores, a student survey, or final course grades). Based on the selected means of
       assessment, provide a criterion for success that answers the question: "If our program is functioning the way it
       "ought" to function, what will be our score on this means of assessment?"

    2. Summary of Assessment Data Collected: Enter a brief summary of the data you collected from your
       assessment activities. There should be enough data here to convince the reader that assessment has been
       done. Data should be in exact figures, not rounded. Make sure the data collected relates back to the program
       outcome described in the first box.

    3. Use of Results to Improve Instructional Program: Describe how the program used the data collected to improve
       the program's services. This improvement needs to relate back to the outcome stated in the box at the top of
       the page. NOTE: If the program fails to meet its criteria for success, then this section is used to describe what
       actions the unit plans to take or has taken to insure that the objective is met.

    4. Complete the boxes under "Second Means of Assessment for Outcomes Identified Above" as you completed
       the "First Means of Assessment for Objective Identified Above."




                                                                                        Jefferson Community College
Assessment Plan 2006/2007: Appendix F                                                              Page 58


                                         Academic Form A

                                   ASSESSMENT RECORD FOR
                                        DEPARTMENT
                                            OF

                                         Academic Department Title


             Assessment period covered                                        Date submitted


Includes assessment reports for those instructional programs listed below:


Title of Instructional Degree Program:                               Degree Level
                                                                     (Associates, Baccalaureate, etc.)




Submitted by:


                                                                               Jefferson Community College
Assessment Plan 2006/2007: Appendix F                                                     Page 59


                                                    Academic Form B

                                                 ASSESSMENT REPORT
                                                        FOR

                  Institutional Degree Program                        Degree Level


                  Assessment Period Covered                           Date Submitted


Expanded Statement of Institutional Purpose Linkage:
Institutional Mission Reference:




College/University Goal(s) Supported:




Intended Educational (Student) Outcomes:
1.



2.



3.



4.



5.




                                                                       Jefferson Community College
Assessment Plan 2006/2007: Appendix F                                                                                          Page 60


                                                         Academic Form C

                                                    ASSESSMENT REPORT
                                                           FOR

                     Institutional Degree Program                                                    Degree Level

                     Assessment Period Covered                                                      Date Submitted



Intended Educational (Student) Outcome:
Note: there should be one Form C for each intended outcome listed on Form B. Intended outcome should be restated in the box immediately
below and the intended outcome number entered in the blank spaces.

Intended Outcome:




First Means of Assessment for Outcome Identified Above:

1a. Means of program assessment & criteria for success



1b. Summary of assessment data collected



1c. Use of results to improve instructional program




Second Means of Assessment for Outcome Identified Above:

1a. Means of program assessment & criteria for success



1b. Summary of assessment data collected



1c. Use of results to improve instructional program




                                                                                                    Jefferson Community College
Assessment Plan 2006/2007: Appendix G                                                                                 Page 61


Instructions for Completion of Assessment Record Book Forms for the Administrative and Educational
Support (AES) Units

Instructions for Title Page (Form A)

•   In the blank provided at the top of the page, indicate the name of the unit/department submitting the report. There
    should be one Assessment Record Book for each Administrative or Educational Support Unit at the institution.

•   In the blank provided, indicate the "Assessment Period Covered" by the report that follows. This should be
    indicated in months and years. For example: July 2000 to June 2001.

•   In the space provided, enter the date the assessment report was forwarded to the assessment committee or
    individual responsible for assessment at the institution. This will assist in identification of each iteration and
    potential refinement of the assessment report covering the same time period.

•   In the blank provided, enter the name of the individual who was responsible for the report. In some cases an
    individual staff member in the unit has been identified to represent the AES unit in assessment matters, otherwise
    the unit director would sign the form.

Instructions for Linkage Page (Form B)

•   The three blanks at the top of the page should have the identical information as provided on the Title Page (Form
    A).

•   In the box identified as "Institutional Mission/Goals(s) Reference,” enter all or a portion of the institutional mission or
    goals that is supported by the AES Unit submitting the report.

•   In the box containing "Administrative or Educational Support Unit Mission Statement, " enter a brief statement of the
    unit's mission.

•   In each of the blocks listed under "Intended Administrative Objectives", enter one of the intended administrative
    objectives of the AES unit. It is recommended that there be at least three of these administrative objectives and
    definitely no more than five.

Instructions for Administrative Objective Report Pages (Form C)

•   You will have one Administrative Objective Report Page (Form C) for each Administrative Objective stated on Form
    B. Thus, if there are three "Administrative Objectives" listed on the Form B, there will be three Form Cs.

•   The three blanks on the top of Form C will be completed identically to those on Form B.

•   On your first Administrative Objective Report Page (Form C), in the box underneath "Intended Administrative or
    Educational Support Objective" transfer the first administrative objective from Form B. One the second Form C,
    transfer the second administrative objective from Form B into the box at the top of Form C, and continue this
    process for all objectives.


                                                                                             Jefferson Community College
Assessment Plan 2006/2007: Appendix G                                                                             Page 62


•   Complete the boxes under the "First Means of Assessment for Objective Identified Above" sub-section according to
    the directions listed below:

    1. Means of Unit Assessment & Criteria for Success: Describe the source of your assessment information. (For
       example: unit records, graduating student survey, or report from an external agency). Based on the selected
       means of assessment, provide a criteria for success that answers the question: "If our unit is functioning the
       way we think it 'ought' to function, what will be our score on this means of assessment?"
    2. Summary of Assessment Data Collected: Enter a brief summary of the data you collected from your
       assessment activities. There should be enough data here to convince the reader that assessment has been
       done. Data should be in exact figures, not rounded. Make sure the data collected relates back to the
       administrative objective described in the first box.
    3. Use of Results to Improve Unit Services: Describe how the unit used the information obtained from assessment
       activities described in the "Means of Unit Assessment and Criteria for Success" block to improve the unit's
       services. This improvement needs to relate back to the administrative objective stated in the box at the top of
       the page. If the unit fails to meet its criteria for success, then this section is used to describe what actions the
       unit plans to take or has taken to insure that the objective is met.

•   Complete the boxes under "Second Means of Assessment for Objectives Identified Above" as you completed the
    "First Means of Assessment for Objective Identified Above."




                                                                                          Jefferson Community College
Assessment Plan 2006/2007: Appendix G                                                                            Page 63


                                            Administrative Form A

                                     ASSESSMENT RECORD FOR
                                        DEPARTMENT/UNIT
                                              OF




                            (Name of Administrative or Educational Support Department/Unit)




       (Assessment Period Covered)                                                            (Date Submitted)




Submitted By:
                                         (Unit Assessment Representative)




                                                                                         Jefferson Community College
Assessment Plan 2006/2007: Appendix G                                                                         Page 64


                                            Administrative Form B

                                       ASSESSMENT REPORT
                                              FOR
                                      (Administrative or Educational Support Unit)


______________________________                                      ______________________________
        (Assessment Period Covered)                                                  (Date Submitted)


Expanded Statement of Institutional Purpose Linkage:

•    Institutional Mission/Goal(s) Reference:



•    Administrative or Educational Support Unit Mission Statement:



Intended Administrative Objectives:

1.



2.



3.



4.



5.




                                                                                           Jefferson Community College
Assessment Plan 2006/2007: Appendix H                                                                                                                              Page 65


                                                                   Administrative Form C

                                                           ASSESSMENT REPORT
                                                                  FOR

                                                          (Administrative or Educational Support Unit)



                 (Assessment Period Covered)                                                                                              (Date Submitted)



Intended Administrative or Educational Support Objective:
NOTE: There should be one form C for each intended objective listed on form B. The intended unit objective should be restated in the box immediately below and the intended
objective number entered in the blank spaces.
____




First Means of Assessment for Objective Identified Above:

____a. Means of Unit Assessment & Criteria for Success:




____a. Summary of Assessment Data Collected:




____a. Use of Results to Improve Unit Services:




Second Means of Assessment for Objective Identified Above:

____b. Means of Unit Assessment & Criteria for Success:




____b. Summary of Assessment Data Collected:




____b. Use of Results to Improve Unit Services:




                                                                                                                                Jefferson Community College
Assessment Plan 2006/2007: Appendix H                                                                           Page 66


JCC Program Outcomes: Business Technologies

Any programs without outcomes will be required to compose and submit program outcomes by the end of the
2006/2007 school year.

Associate Degree of Applied Business (AAB)

The graduate will be able to:

1. Prepare and maintain a set of financial accounting records for an organization in accordance with generally
    accepted accounting principles.
2. Determine the need for and record proper adjusting entries at the end of interim and annual fiscal periods.
3. Close financial records (books) at the end of interim and annual fiscal periods.
4. Prepare necessary financial statements.
5. Apply theory and practical applications of cost accounting systems.
6. Use computer software to maintain records and prepare financial statements.
7. Prepare simple individual income tax returns and research tax questions.
8. Prepare and maintain payroll records.
9. Be familiar with procedures for researching the proper recording of unusual and complex financial transactions.
10. Demonstrate professional conduct and interpersonal communication skills with co-workers, clients and other
    business professionals.
11. Demonstrate cognizance of the interdependence of all business activities.

Business Administration Transfer (AA)

NO OUTCOMES

Business Management (AAB)

The graduate will be able to:

1.    Demonstrate the ability to influence individuals or group performance of assigned tasks.
2.    Develop oral, written, and listening skills to relate effectively with fellow employees.
3.    Demonstrate ability to work in groups/teams.
4.    Demonstrate basics of business short- and long-term planning and organizational skills.
5.    Identify problems and use of problem-solving skills to make appropriate ethical decisions.
6.    Identify government regulations of business operations.
7.    Apply quality control techniques and tools leading to customer satisfaction.
8.    Demonstrate knowledge of basic math and statistical skills used in business.
9.    Apply knowledge of current computer technology and computational skills to the business environment.
10.   Recognize relevant principles of economics, financial accounting and marketing, and their impact on the
      organization and human resources




                                                                                         Jefferson Community College
Assessment Plan 2006/2007: Appendix H                                                                        Page 67


Business Management (Certificate)

The graduate will be able to:

1.    Demonstrate the ability to influence individuals or group performance of assigned tasks.
2.    Develop oral, written, and listening skills to relate effectively with fellow employees.
3.    Demonstrate ability to work in groups and teams.
4.    Identify problems and use of problem-solving skills to make appropriate ethical decisions.
5.    Identify government regulations of business operations

Computer Information Systems (Certificate)

NO OUTCOMES

Computer Information Systems (AAB)

The graduate will be able to:

1.    Develop the necessary logic process for problem solving (translating problem into logical steps).
2.    Demonstrate proficiency at programming language specifics, including syntax, grammar, etc.
3.    Learn and master mechanical and keyboarding skills.
4.    Demonstrate proficiency at debugging (syntax and logic errors).
5.    Demonstrate a working knowledge of operating system usage and network platform.
6.    Expand continually the understanding of terminology and hardware concepts/understand and use the computing
      cycle (I-P-O).
7.    Analyze business needs to be able to apply computer capabilities, including translation and implementation.
8.    Understand and apply file-handling concepts.
9.    Manipulate software.
10.   Demonstrate proficiency at menu handling.
11.   Demonstrate effective interpersonal communication skills with co-workers, customers, and other business
      professionals.
12.   Develop independent work habits.
13.   Incorporate technical knowledge into typical business settings.
14.   Demonstrate professional attitude in relationships with business associates.

Computer Information Systems (Certificate)

The graduate will be able to:

1.    Develop the necessary logic process for problem solving (translating problem into logical steps).
2.    Demonstrate proficiency at programming language specifics, including syntax, grammar, etc.
3.    Learn and master mechanical and keyboarding skills.
4.    Demonstrate proficiency at debugging (syntax and logic errors).
5.    Demonstrate a working knowledge of operating system usage and network platform.



                                                                                          Jefferson Community College
Assessment Plan 2006/2007: Appendix H                                                                      Page 68


6. Expand continually the understanding of terminology and hardware concepts/understand and use the computing
    cycle (I-P-O).
7. Analyze business needs to be able to apply computer capabilities, including translation and implementation.
8. Understand and apply file-handling concepts.
9. Manipulate software.
10. Demonstrate proficiency at menu handling.
11. Develop independent work habits.

Computer Software (Certificate)

NO OUTCOMES

Interactive Digital Media Design (AAB)

The graduate will be able to:

1.    Analyze business problems and provide technological solutions under the appropriate conditions.
2.    Design web sites that integrate multiple design technologies.
3.    Implement a successful Internet marketing strategy.
4.    Describe in detail the technology of the Internet and how it relates to business.
5.    Use the techniques of project management to coordinate, set, and meet deadlines for ongoing e-commerce and
      other business technology activities.
6.    Understand the promotion of business through the web and other media.
7.    Integrate database technologies into websites and other business applications to manage customer service,
      inventory, and sales.
8.    Articulate the technological need of a business and recognize emerging trends in markets and technology.
9.    Develop multimedia tools to enhance web sites and business presentations.
10.   Demonstrate independent work habits.

Interactive Digital Media Design (Certificate)

The graduate will be able to:

1. Design web sites that integrate multiple design technologies.
2. Implement a successful Internet marketing strategy.
3. Describe in detail the technology of the Internet and how it relates to business.
4. Integrate database technologies into websites and other business applications to manage customer service,
   inventory, and sales.
5. Articulate the technological need of a business and recognize emerging trends in markets and technology.




                                                                                     Jefferson Community College
Assessment Plan 2006/2007: Appendix H                                                                      Page 69


Marketing and Management (AAB)

The graduate will be able to:

1.    Analyze business problems and provide technological solutions under the appropriate conditions.
2.    Design web sites that integrate multiple design technologies.
3.    Implement a successful Internet marketing strategy.
4.    Describe in detail the technology of the Internet and how it relates to business.
5.    Use the techniques of project management to coordinate, set, and meet deadlines for ongoing e-commerce and
      other business technology activities.
6.    Understand the promotion of business through the web and other media.
7.    Integrate database technologies into websites and other business applications to manage customer service,
      inventory, and sales.
8.    Articulate the technological need of a business and recognize emerging trends in markets and technology.
9.    Develop multimedia tools to enhance web sites and business presentations.
10.   Demonstrate independent work habits.

Marketing and Management (Certificate)

The graduate will be able to:

1. Design web sites that integrate multiple design technologies.
2. Implement a successful Internet marketing strategy.
3. Describe in detail the technology of the Internet and how it relates to business.
4. Integrate database technologies into websites and other business applications to manage customer service,
   inventory, and sales.
5. Articulate the technological need of a business and recognize emerging trends in markets and technology.

Medical Coding Specialist (Certificate)

NO OUTCOMES

Medical Machine Transcription (Certificate)

NO OUTCOMES




                                                                                     Jefferson Community College
Assessment Plan 2006/2007: Appendix H                                                                             Page 70


Medical Office Coding Specialist (AAB)

The graduate will be able to:

1. Keyboard accurately at a minimum of 45 words per minute.
2. Use the computer to produce mail-able letters and business documents.
3. Apply, pronounce and spell medical terms accurately, including various medical areas of specialization and
    terminology for diagnostic procedures, surgical procedures and common prescription drugs.
4. Apply proper formatting, grammar, spelling, and punctuation in production and proofreading of documents utilizing
    reference materials.
5. Use a personal computer to word process, manage databases, prepare spreadsheets, research, and communicate
    internally and externally in the office.
6. Integrate graphics into documents using computer software.
7. Transcribe a variety of medical documents accurately and efficiently using a transcribing machine.
8. Maintain manual and electronic records control systems.
9. Apply quantitative skills and principles to solve business problems.
10. Cope with interruptions, work under pressure and exercise sound judgment in daily operations of an office
11. Perform, act, react and dress professionally in business and office settings.
12. Use decision-making, management principles and knowledge to solve practical business and office problems.
13. Use communication and interpersonal skills to foster productive work environments and internal and external office
    communications.
14. Conduct a job search, research job possibilities, create a resume, write letters of application, interview effectively
    and follow up with thank you letters.

Office Assistant (Certificate)

The graduate will be able to:

1. Keyboard accurately at a minimum of 45 words per minute.
2. Use the computer to produce mail-able letters and business documents.
3. Apply proper formatting, grammar, spelling, and punctuation in production and proofreading of documents utilizing
    reference materials.
4. Use a personal computer to word process, manage databases, prepare spreadsheets, research, and communicate
    internally and externally in the office.
5. Maintain manual and electronic records control systems.
6. Apply quantitative skills and principles to solve business problems.
7. Use proper telephone etiquette.
8. Cope with interruptions, work under pressure, and exercise sound judgment in daily operations of an office.
9. Perform, act, react, and dress professionally in business and office settings.
10. Conduct a job search, research job possibilities, create a resume, write letters of application, interview effectively
    and follow up with thank you letters.




                                                                                          Jefferson Community College
Assessment Plan 2006/2007: Appendix H                                                                             Page 71


Office Information Technology (AAB)

The graduate will be able to:

1. Keyboard accurately at a minimum of 45 words per minute.
2. Use the computer to produce mail-able letters and business documents.
3. Apply proper formatting, grammar, spelling, and punctuation in production and proofreading of documents utilizing
    reference materials.
4. Use a personal computer to word process, manage databases, prepare spreadsheets, research, and communicate
    internally and externally in the office.
5. Integrate graphics into documents using computer software.
6. Transcribe a variety of documents accurately and efficiently using a transcribing machine.
7. Use decision-making, management principles, and knowledge to solve practical business and office problems.
8. Maintain manual and electronic records control systems.
9. Apply quantitative skills and principles to solve business problems.
10. Use communication and interpersonal skills to foster productive work environments and internal and external office
    communications.
11. Cope with interruptions, work under pressure and exercise sound judgment in daily operations of an office.
12. Perform, act, react and dress professionally in business and office settings.
13. Conduct a job search, research job possibilities, create a resume, write letters of application, interview effectively
    and follow up with thank you letters.

Real Estate (Certificate)

NO OUTCOMES

Web Design and Administration (AAB)

The graduate will be able to:

1.    Analyze business problems and provide technological solutions under the appropriate conditions.
2.    Design web sites that integrate multiple design technologies.
3.    Implement a successful Internet marketing strategy.
4.    Describe in detail the technology of the Internet and how it relates to business.
5.    Use the techniques of project management to coordinate, set, and meet deadlines for ongoing e-commerce and
      other business technology activities.
6.    Understand the promotion of business through the web and other media.
7.    Integrate database technologies into websites and other business applications to manage customer service,
      inventory, and sales.
8.    Articulate the technological need of a business and recognize emerging trends in markets and technology.
9.    Develop multimedia tools to enhance web sites and business presentations.
10.   Demonstrate independent work habits.




                                                                                          Jefferson Community College
Assessment Plan 2006/2007: Appendix H                                                                      Page 72


Web Master (Certificate)

The graduate will be able to:

1. Design web sites that integrate multiple design technologies.
2. Implement a successful Internet marketing strategy.
3. Describe in detail the technology of the Internet and how it relates to business.
4. Integrate database technologies into websites and other business applications to manage customer service,
   inventory, and sales.
5. Articulate the technological need of a business and recognize emerging trends in markets and technology.




                                                                                    Jefferson Community College
Assessment Plan 2006/2007: Appendix H                                                                             Page 73


JCC Program Outcomes: Health Technologies and Biological Sciences

Any programs without outcomes will be required to compose and submit program outcomes by the end of the
2006/2007 school year.

Clinical Laboratory Technician (AAS)

Upon completion of the Clinical Laboratory Technician Program, the graduate will be able to:

1. Demonstrate professional conduct and interpersonal communication skills with patients, co-workers, and other
   health care professionals.
2. Follow prescribed safety procedures in all areas of the laboratory and patient contact.
3. Perform, monitor, record, and evaluate quality control and patient results within predetermined parameters to
   prescribe trouble-shooting and corrective strategies.
4. Perform, validate, interpret, and record routine analytical procedures on blood and other biological specimens using
   automated equipment and/or manual methods, basic scientific principles and relating results to disease processes.
5. Collect, process, log, and preserve all specimens for lab testing.
6. Meet requirements to take the national certifying examination for medical laboratory technician.

Dental Assisting (AAS)

Upon completion of the dental assisting program options, the graduate will be able to:

1. Demonstrate a conduct of ethical, legal, and professional standards in personal, clinical, and patient care.
2. Demonstrate interpersonal communication skills with patients, dental health teams, and other related health
   professionals.
3. Utilize library resources specific to dental assisting.
4. Meet requirements to take the state and/or national certification examination.
5. Practice proper infection control as well as personal, clinical, and patient safety in all aspects of dentistry.
6. Use problem-solving skills gained from basic sciences in dental health care.

Dental Assisting (Certificate)

Upon completion of the dental assisting program options, the graduate will be able to:

1. Demonstrate a conduct of ethical, legal, and professional standards in personal, clinical, and patient care.
2. Demonstrate interpersonal communication skills with patients, dental health teams, and other related health
   professionals.
3. Utilize library resources specific to dental assisting.
4. Meet requirements to take the state and/or national certification examination.
5. Practice proper infection control as well as personal, clinical, and patient safety in all aspects of dentistry.
6. Use problem-solving skills gained from basic sciences in dental health care.




                                                                                          Jefferson Community College
Assessment Plan 2006/2007: Appendix H                                                                          Page 74


EMT Intermediate (Certificate)

Given the knowledge, skill and field experience, the EMT-Paramedic graduate will be able to:

1. Perform routine EMT-basic skills, including personal safety.
2. Initiate appropriate intravenous procedures as authorized by medical command or protocol.
3. Demonstrate professional conduct and interpersonal communication skills with patients, co-workers, and other
   health care professionals.
4. Decide priorities of emergency treatment according to scene and assessment findings.
5. Record and communicate data effectively to medical authority.
6. Initiate and continue pre-hospital care under medical control, including the recognition of present conditions,
   assessment of the patient and initiation of appropriate therapies.
7. Perform life-saving skills authorized by medical control in trauma and medical emergencies.
8. Evaluate and adjust the treatments according to patient response.
9. Meet the state of Ohio/National Registry requirements of the EMT-Paramedic examination.

EMT Paramedic (Certificate)

Given the knowledge, skill and field experience, the EMT-Paramedic graduate will be able to:

1. Perform routine EMT-basic skills, including personal safety.
2. Initiate appropriate intravenous procedures as authorized by medical command or protocol.
3. Demonstrate professional conduct and interpersonal communication skills with patients, co-workers, and other
   health care professionals.
4. Decide priorities of emergency treatment according to scene and assessment findings.
5. Record and communicate data effectively to medical authority.
6. Initiate and continue pre-hospital care under medical control, including the recognition of present conditions,
   assessment of the patient and initiation of appropriate therapies.
7. Perform life-saving skills authorized by medical control in trauma and medical emergencies.
8. Evaluate and adjust the treatments according to patient response.
9. Meet the state of Ohio/National Registry requirements of the EMT-Paramedic examination.

Expanded Functions Dental Auxiliary (Certificate)

NO OUTCOMES




                                                                                       Jefferson Community College
Assessment Plan 2006/2007: Appendix H                                                                           Page 75



Health Or Biological Transfer (AS)

The graduate will be able to:

1. Demonstrate professional conduct and interpersonal written and oral communication skills.
2. Demonstrate competency in mathematics and science requirements for a typical four-year health or life sciences
   degree.
3. Demonstrate competency in biological requirements for a typical four-year health or life sciences degree.
4. Demonstrate an understanding of problem-solving methods, critical thinking, and computer literacy.
5. Demonstrate an understanding of the role of humanities and social sciences in the modern world.

Medical Assisting Associate (AAS)

Upon completion of the Medical Assisting Program, the student will be able to:

1.    Perform entry-level clinical procedures.
2.    Perform entry-level administrative procedures.
3.    Perform entry-level general procedures.
4.    Meet requirements to sit for the AAMA basic certification examination.

Medical Assisting (Certificate)

Upon completion of the Medical Assisting Program, the student will be able to:

1.    Demonstrate professional conduct and written and oral communication skills with clients and co-workers.
2.    Follow OSHA regulations regarding aseptic technique and infection control.
3.    Perform routine physical assessment procedures within the medical office.
4.    Collect, process, and preserve routine laboratory specimens.
5.    Prepare, administer, and maintain medications.
6.    Perform basic secretarial skills including appropriate documentation.
7.    Recognize and follow ethical and legal guidelines and regulations.
8.    Maintain quality assurance through inventory control and evaluation and management of the health care facility.
9.    Teach clients methods of health promotion and disease prevention.
10.   Prepare necessary financial statement and insurance forms.
11.   Use computer software for maintaining accounting and office records.
12.   Recognize emergencies and perform appropriate first aid and CPR.
13.   Meet requirements to sit for the AAMA basic certification examination.

Medical Office Management

NO OUTCOMES




                                                                                         Jefferson Community College
Assessment Plan 2006/2007: Appendix H                                                                              Page 76


Practical Nursing (Certificate)

Upon completion of the certificate in practical nursing, the graduate will be able to:

1. Use effective communication skills with clients and health team members.
2. Utilize the nursing process when delivering nursing care to meet the client’s physical and psychosocial needs while
   adhering to the ethical principles and legal framework inherent to practical nursing.
3. Demonstrate technical proficiency in the nursing skills necessary to fulfill the role of an entry-level practical nurse.
4. Provide the client with a safe, effective environment.
5. Meet requirements for the NCLEX-PN and NAPNES pharmacology challenge exam.

Radiologic Technology (AAS)

Upon completion the Radiologic Technology Program, the graduate will be able to:

1. Demonstrate the knowledge and skills of an entry-level radiographer.
2. Demonstrate abilities in communication, critical thinking, and problem solving necessary for professional practice.
3. Apply professional attitudes, behaviors, and ethics.

Respiratory Therapy Associate (AAS)

Upon completion of the Respiratory Therapy Program, the graduate will be able to:

1. Demonstrate the ability to comprehend, apply, and evaluate clinical information relevant to the role as registered
   respiratory therapy practitioner.
2. Demonstrate technical proficiency in all skills necessary to fulfill the role as a registered respiratory therapy
   practitioner.
3. Demonstrate personal behaviors consistent with professional and employer expectations for the registered
   respiratory therapy practitioner.




                                                                                          Jefferson Community College
Assessment Plan 2006/2007: Appendix H                                                                               Page 77


JCC Program Outcomes: Humanities and Social Sciences, Public Services

Any programs without outcomes will be required to compose and submit program outcomes by the end of the
2006/2007 school year.

Associate of Arts (AA)

Upon graduation, the student will be able to:

1. Demonstrate skills as original and critical thinkers, readers and writers.
2. Describe the interaction of history, culture, literature, economics and science as studied within a broad liberal arts
    curriculum.
3. Analyze and solve quantitative problems.
4. Show evidence of breadth and scope of awareness of diverse approaches to knowledge.
5. Relate practice and/or lessons to the goals and outcomes of the degree, as appropriate.

Associate of Arts Degree with Communication Concentration (AA)

Upon graduation, the student will be able to:

1. Demonstrate the meeting of all AA General outcomes.
2. NO OUTCOMES YET

Associate of Arts Degree with English Concentration (AA)

Upon graduation, the student will be able to:

1. Demonstrate the meeting of all AA General outcomes.
2. Demonstrate a basic knowledge of English, including its history, rhetoric and literature.
3. Demonstrate an understanding of traditional literary genres and of the global dispersal of language and literature.
4. Use the tools, mechanisms and processes of critical thinking consciously and systematically, including
   demonstration of and use of logical arguments.
5. Produce organized and dependably sound written work, including independent research of some complexity and
   depth, related to the discipline.




                                                                                           Jefferson Community College
Assessment Plan 2006/2007: Appendix H                                                                         Page 78


Associate of Arts Degree with Psychology Concentration (AA)

Upon graduation, the student will be able to:

1. Demonstrate the meeting of all AA General outcomes.
2. Demonstrate recall, comprehension, and appropriate use of the vocabulary of the field of psychology.
3. Show themselves as conversant with the major approaches to the field of psychology, their origins, and their impact
   on today's society.
4. Show themselves as conversant with the major theories in the field of psychology, their origins, and their impact on
   today's society.
5. Critically examine psychological issues using psychological principles and concepts.

Associate of Arts Degree with Social Work Concentration (AA)

Upon graduation, the student will be able to:

1. Demonstrate the meeting of all AA General outcomes.
2. Demonstrate knowledge of social work practice including the purpose, focus, objectives, history, knowledge, values,
   ethical code, and fundamental skills of the profession in order to prepare the student for direct service general
   practice in a variety of settings.
3. Develop an appreciation for the entire range of circumstances that bear on a social problem, including the social
   units involved, their expansive and dynamic characteristics, their interrelated properties, and the implications of
   change in one system as it affects all others.
4. Identify with an expanded view of the environment through which students can study the reciprocal effects of
   systems interactions and transactions, including the influence of social attitudes and political priorities in a
   multiracial and multiethnic society.
5. Develop a professional identity with an awareness of the unique qualities of the professional social work
   relationship; the broad range of career options and possibilities available to individuals with BA in Social Work
   degrees; the possibility of obtaining a baccalaureate degree in Social Work.

Corrections (AAS)

Upon completion of the program, the student will be able to:

1. Discuss the organization, operation, and philosophies of the various correctional agencies.
2. Identify and describe how procedural law is applied to issues of prisoner rights and the operation of correctional
   facilities.
3. Compare and contrast the categories of community-based corrections and discuss their impact on rehabilitation and
   recidivism.
4. Relate how ethics affects professionalism, identify ethical issues encountered in corrections, and compose solutions
   to ethical dilemmas.




                                                                                       Jefferson Community College
Assessment Plan 2006/2007: Appendix H                                                                            Page 79


Corrections: Forensic Concentration (AAS)

Upon completion of the program, the student will be able to:

1. Demonstrate proper laboratory testing and analytical procedures for examining various types of evidence.
2. Describe the appropriate mathematical formulae when measuring fluids.
3. Identify and explain how the rules of evidence are applied to forensic evidence and discuss the role of forensics in
   the justice system.

Educational Paraprofessional (AA)

This program is designed to prepare students entering the education profession with the following attributes:

1. Communication skills focusing on effective written and oral communication in an educational setting with parents,
   fellow professionals, and community and business leaders.
2. Knowledge of how to identify, assess, and assist with the education of a diverse student population.
3. A working foundation of the historical, philosophical, theoretical, and legal issues of education.
4. Practical professional skills to assist in the establishment and maintenance of an effective, productive, and safe
   educational setting.
5. Personal ethical standards and professional practices used by successful education professionals.

Interpreting for the Deaf (AAS)

Upon completion of the program, the student will be able to:

1. Demonstrate ability to pass the written portion of the NIC/RID test and sufficient interpreting skill to begin practice
   and preparation for the performance portion of the test.
2. Demonstrate ability to translate accurately and fluently between English and ASL in a variety of situations.
3. Demonstration an understanding of the role of the interpreter/transliterator to both Deaf, hard of hearing, and
   hearing consumers in accordance with legal and ethical codes.
4. Demonstrate knowledge of the Deaf community and understanding of and sensitivity toward the cultural traditions of
   this community.

Law Enforcement with Police Academy (Certificate)

NO OUTCOMES




                                                                                         Jefferson Community College
Assessment Plan 2006/2007: Appendix H                                                                           Page 80


Law Enforcement (AAS)

Upon completion of the program, the student will be able to:

1. Discuss the role and function of policing and compare and contrast how legal prescriptions and community
   demands affect the delivery of services.
2. Describe the purpose of the criminal law and explain the elements of various criminal offenses.
3. Identify the Constitutional amendments and court decisions that directly impact law enforcement and apply the
   provisions of these amendments to specific scenarios.
4. Explain the concept of professionalism and ethics, identify how ethics affects the justice system and relate how
   discretion effects ethical considerations in policing.

Pre-Kindergarten (Certificate)

Upon completion of the certificate, the student will be able to:

1. Use oral, written and listening skills to relate effectively with children, families and fellow employees.
2. Design a positive learning environment for child guidance.
3. Identify problems, and use problem-solving skills to make appropriate.

Pre-Kindergarten Care And Education (AAS)

Upon completion of the Pre-Kindergarten Care and Education Program, the graduate will be able to:

1. Apply principles of human growth, development and learning to the teaching of young children.
2. Plan appropriate learning experiences for individual children and groups of children.
3. Develop appropriate educational practices for young children to promote communication skills, and to foster the
    growth of skills in problem-solving, decision-making and critical thinking.
4. Recognize individual needs and use appropriate teaching strategies to address children’s differences in
    developmental levels, ethnic backgrounds and learning styles.
5. Use effective communication skills with children, families and co-workers.
6. Recognize emergencies and provide appropriate first aid and CPR.
7. Assisting in designing an environment for child guidance, including daily program structure, to create and sustain a
    positive learning environment for children.
8. Prevent, recognize and manage communicable diseases including the protection of childcare staff members.
9. Assist in initiating assistance for recognized child abuse and neglect.
10. Meet the Ohio Department of Job and Family Services requirements for child day care providers.




                                                                                            Jefferson Community College
Assessment Plan 2006/2007: Appendix H                                                                        Page 81


JCC Program Outcomes: Business Technologies: Information and Engineering Technologies

Any programs without outcomes will be required to compose and submit program outcomes by the end of the
2006/2007 school year.

Building/Construction Trades Technology (ATS)

NO OUTCOMES

Cisco Certified Network Associate (CCNA) (Certificate)

Upon completion of the certificate, the graduate will be able to:

1.   Demonstrate the ability to design, implement and maintain basic TCP/IP networks.
2.   Demonstrate knowledge and the ability to implement routing protocols.
3.   Demonstrate knowledge and the ability to implement switching protocols.
4.   Demonstrate proficiency with hubs, switches and routers.
5.   Demonstrate knowledge and the ability to implement advance routing and switching concepts.
6.   Demonstrate professional conduct and interpersonal communication skills with coworkers and other technical
     personnel.

Cisco Certified Network Professional (CCNP) (Certificate)

The graduate will be able to:

1.   Demonstrate proficiency at configuring CISCO networking devices.
2.   Demonstrate proficiency at operating and maintaining networks.
3.   Develop the necessary logic process for problem solving.
4.   Demonstrate professional conduct and interpersonal communication skills.
5.   Demonstrate an understanding of the role of humanities and social sciences in the modern world.

Computer Science Transfer (AS)

The graduate will be able to:

1. Demonstrate professional conduct and interpersonal communication skills.
2. Demonstrate competency in mathematics requirements for a typical four-year computer science degree.
3. Demonstrate an understanding of problem-solving methods, fundamentals of computer logic and structured
   programming.
4. Demonstrate an understanding of scientific and technical computing.
5. Demonstrate an understanding of the role of humanities and social sciences in the modern world.




                                                                                      Jefferson Community College
Assessment Plan 2006/2007: Appendix H                                                                         Page 82


Computer Service: A+ (Certificate)

The graduate will be able to:

1. Demonstrate the basic skills in PC troubleshooting by using software diagnostic tools, test cards and test equipment
   such as DMMs.
2. Follow the instructions to install and upgrade a PC.
3. Install software and upgrade the operating system.
4. Identify the functional blocks of a PC.
5. Connect a variety of peripherals to a PC and correctly configure them.
6. Optimize the performance of a PC by using the available resources.
7. Network several PCs in both local and remote areas.
8. Perform each assignment in a professional manner and to the customer's satisfaction.

Computer Software Engineering Technology (Certificate)

The graduate will be able to:
1. Demonstrate professional conduct and interpersonal communication skills.
2. Demonstrate knowledge of the key functions of systems software.
3. Demonstrate knowledge of the range of languages used in software development.
4. Identify new and emerging classes of software.
5. Translate data structure and program design into code in a programming language.
6. Compile applications into executable form.
7. Identify basic concepts of algorithm development and programming.
8. Demonstrate knowledge of principles of program design and process.

Computer Systems Engineering (ATS)

The graduate will be able to:

1.    Demonstrate professional conduct and interpersonal communications skills.
2.    Demonstrate an understanding of scientific and technical computing.
3.    Measure electrical quantities in an electric circuit by using electronic test equipment.
4.    Analyze and troubleshoot typical electronic circuits.
5.    Demonstrate the function of combinational and sequential logic circuits
6.    Identify and troubleshoot basic Integrated Chips (IC) in a digital circuit.
7.    Identify the functional blocks of a microprocessor/microcontroller.
8.    Interface memory and peripheral to a microcomputer.
9.    Troubleshoot and upgrade a computer system using appropriate test materials and methods.
10.   Demonstrate a functional understanding of operating systems principles and applications.
11.   Develop and demonstrate the ability to review various data communication techniques and media.
12.   Develop a functional understanding of computer networks, hardware and systems.
13.   Maintain and support information systems in a wide range of computing environments with Microsoft Windows 2000
      and the integrated family of server products.



                                                                                       Jefferson Community College
Assessment Plan 2006/2007: Appendix H                                                                             Page 83


Drafting/Design (AAS)

The graduate will be able to:

1.    Develop and demonstrate the ability to read, understand and prepare technical drawings.
2.    Follow established engineering standards for analytical computation and design/development.
3.    Demonstrate professional traits such as accuracy, neatness and organizational skills.
4.    Draw, read and interpret machine part drawings using manual drafting tools and/or CAD.
5.    Draw, read and interpret electrical and electronic drawings using manual drafting tools and/or CAD.
6.    Develop and demonstrate the ability to prepare technical drawings utilizing computer aided drafting with AutoCAD.
7.    Draw, read and interpret technical illustration drawings using manual drafting tools and computer aided drafting.
8.    Draw, read and interpret structural/architectural drawings using manual drafting tools and computer-aided drafting.
9.    Draw, read and interpret pipe and map drafting using manual drafting tools and computer aided drafting.
10.   Demonstrate the ability to apply mathematical and geometric concepts.
11.   Demonstrate knowledge of the fundamental laws of physics.
12.   Read, write and speak clearly, efficiently and professionally.

Electrical (AAS)

The graduate will be able to:

1.    Measure electrical quantities, such as voltage, current and power in electric circuits.
2.    Analyze and troubleshoot typical electric circuits with the aid of computer software.
3.    Measure and calculate, voltage, current and power in three-phase delta and wye-connected loads.
4.    Use and calibrate instruments, such as, oscilloscopes, function generators and chart recorders, and demonstrate
      knowledge of the theory of their operation.
5.    Identify and explain the function of each module of a programmable logic controller.
6.    Program the PLC to control field devices, such as motors, relays, solenoids and other electromechanical devices
      and use its various mathematical functions.
7.    Demonstrate knowledge of operation and characteristics of dc series, shunt and compound motors and generators.
8.    Demonstrate knowledge of operation and characteristics of various types of single phase and three phase motors.
9.    Demonstrate knowledge of single phase and three phase transformers and their various connection methods and
      their use in power distribution and utilization.
10.   Demonstrate knowledge in applying the National Electrical Code in electrical wiring and control systems.
11.   Demonstrate professional conduct and interpersonal communication skills with related personnel.




                                                                                          Jefferson Community College
Assessment Plan 2006/2007: Appendix H                                                                         Page 84


Electro Mechanical Engineering (AAS)

The graduate will be able to:

1. Demonstrate professional conduct and interpersonal communication skills (verbal and written) with co-workers and
   other technical personnel.
2. Demonstrate the ability to apply mathematical and geometric concepts.
3. Demonstrate the ability to produce engineering drawings using manual drafting tools and computer-aided design
   systems.
4. Demonstrate knowledge of electrical principles and AC/DC machinery.
5. Demonstrate knowledge of manufacturing process on different machines, tools and materials by operating
   conventional and CNC equipment.
6. Apply concepts of statics to analyze and compute forces on and in structures that are at rest or moving with uniform
   velocity.
7. Demonstrate knowledge of principles of physics.
8. Demonstrate proficiency in industrial applications of programmable logic controllers.

Electronics (AAS)

The graduate will be able to:

1. Apply a knowledge of DC, AC, semiconductor, operational amplifier, and microprocessor theory and their function in
   analyzing systems operation.
2. Install, upgrade, configure and administer computer networking systems hardware, software, and industry
   troubleshooting procedures.
3. Apply a detailed knowledge of microprocessor, embedded controller, embedded processor, and multiprocessor
   systems operation and relevant troubleshooting procedures.
4. Write system troubleshooting software for microprocessor based systems and practice using it for component level
   troubleshooting.
5. Relate the fundamentals of digital processing, hardware, software, and systems troubleshooting procedures.
6. Obtain experience in problem solving both individually and in group situations.
7. Follow prescribed safety procedures in all areas of laboratory.
8. Test, calibrate and operate a variety of manufacturing, maintenance, and testing equipment effectively and safely.

Engineering Transfer (AS)

The graduate will be able to:

1. Demonstrate professional conduct and interpersonal communication skills.
2. Demonstrate competency in mathematics and science requirements for a typical baccalaureate engineering
   program.
3. Demonstrate an understanding of problem-solving methods, fundamentals of computer logic and structured
   programming.
4. Demonstrate an understanding of the role of humanities and social sciences in the modern world.



                                                                                       Jefferson Community College
Assessment Plan 2006/2007: Appendix H                                                                          Page 85


Industrial/Manufacturing Trades Technology (ATS)

NO OUTCOMES

Information Technology (ATS)

The graduate will be able to:

1. Install, upgrade, configure, and administer computer networking systems hardware, software, and industry
   troubleshooting procedures.
2. Demonstrate professional conduct and interpersonal communication skills.
3. Demonstrate an understanding of problem-solving methods, fundamentals of computer logic and structured
   programming.
4. Demonstrate a fundamental proficiency in object-oriented programming such as C++ and JAVA.
5. Develop a functional understanding of computer networks, hardware and systems.
6. Maintain and support information systems in a wide range of computing environments with Microsoft Windows 2000
   and the integrated family of server products.

Instrumentation and Control (ATS)

The graduate will be able to:

1.    Demonstrate professional conduct and interpersonal communication skills with related personnel.
2.    Follow prescribed safety procedures in all areas of the laboratory.
3.    Measure electrical quantities in an electric circuit by using electronic test equipment.
4.    Analyze and troubleshoot typical electronic circuits.
5.    Identify and troubleshoot basic Integrated Chip (IC) in a digital circuit.
6.    Describe the theory, design and application of modern electronic communications systems and their relationships to
      the total field of electronics.
7.    Identify the functional blocks of a microprocessor/microcontroller.
8.    Identify industrial devices and their applications.
9.    Interpret voltage, current, power and phase angle readings generated by machines.
10.   Design and implement motor control protection devices.
11.   Demonstrate knowledge in programming and using programmable controllers such Allen Bradley PLCs.
12.   Design industrial and residential wiring systems.
13.   Apply national safety codes such as the national electrical code to electrical machinery and wiring.




                                                                                        Jefferson Community College
Assessment Plan 2006/2007: Appendix H                                                                       Page 86


Mechanical (AAS)

The graduate will be able to:

1. Demonstrate professional conduct and interpersonal communication skills (verbal and written) with co-workers and
    other technical personnel.
2. Apply basic concepts of kinetics and kinematics of bodies in motion or at rest.
3. Demonstrate knowledge of basic electrical principles used in electrical systems.
4. Demonstrate knowledge of manufacturing processes on different machines, tools and materials by operating a
    variety of manual and/or CNC (Lathe & Milling) machines.
5. Demonstrate proper use of drafting tools and equipment and produce finished drawings using manual techniques.
6. Demonstrate proficiency in the use of CAD system to produce engineering drawings.
7. Apply computers to solve engineering and related problems using knowledge of computer language.
8. Demonstrate the ability to apply mathematical and geometric concepts.
9. Demonstrate basic understanding of hydraulic and pneumatic concepts, components and systems used in the
    manufacturing environment and in manufactured products.
10. Demonstrate knowledge of the fundamental laws of physics: mechanics/heat/light/sound.
11. Apply concepts of statics to analyze and compute the forces on and in structures that are at rest or moving with
    uniform velocity.
12. Apply principles of strength and performance of materials to select and design structural components and systems.
13. Demonstrate basic knowledge of automated manufacturing systems used in industry and build a manufacturing cell.

Microsoft Certified Systems Administrator (MCSA) (AA)

The graduate will be able to:

1. Demonstrate professional conduct and interpersonal communication skills.
2. Install, upgrade, configure, and administer computer networking systems hardware and software.
3. Demonstrate an understanding of problem-solving methods essential to troubleshooting a network infrastructure.
4. Demonstrate knowledge of the key services used in a typical network environment.
5. Demonstrate the basic skills in PC troubleshooting by using software diagnostic tools, test cards, and test
   equipment.
6. Network PCs in both local and remote areas and optimize for performance.
7. Demonstrate a functional understanding of operating systems principles and applications.

Physical Science Transfer (AS)

The graduate will be able to:

1. Demonstrate professional conduct and interpersonal communication skills.
2. Demonstrate competency in mathematics requirements for a typical four-year physical sciences degree.
3. Demonstrate competency in chemistry and physics requirements for a typical four-year physical sciences degree.
4. Demonstrate an understanding of problem-solving methods, fundamentals of computer logic and structured
   programming.
5. Demonstrate an understanding of the role of humanities and social sciences in the modern world.


                                                                                     Jefferson Community College
Assessment Plan 2006/2007: Appendix H                                                                        Page 87


Power Plant Technology: JCC/YSU (ATS)

NO OUTCOMES

Programmable Logic Controllers (Certificate)

The graduate will be able to:

1.  Apply fundamental laws of electricity to dc and ac circuits.
2.  Explain the basic components of dc and ac machines and their operations.
3.  Identify basic logic gates and their applications.
4.  Use programmable logic controllers (PLCs) to control motors, sensors, displays and other devices and circuits.
5.  Identify the schematic symbols of control devices.
6.  Make necessary changes to hardware and software as specified by others.
7.  Describe the hardware and software requirements for linking programmable logic controllers through data highway.
8.  Use advanced programming techniques; apply shift register and sequence, as well as PID instructions to activate a
    variety of outputs.
9. Categorize individual control devices based on their applications.
10. Follow prescribed safety procedures in all areas of laboratory.
11. Demonstrate professional conduct and interpersonal communication skills with co-workers and other technical
    personnel.

Robotics Technology (ATS)

The graduate will be able to:

1. Demonstrate professional conduct and interpersonal communication skills (verbal and written) with co-workers and
    other technical personnel.
2. Identify the types, classifications, arm geometry and work envelopes of industrial robots.
3. Identify the types and components of industrial robot systems.
4. Develop, install and debug computer programs for industrial robots.
5. Demonstrate knowledge of manufacturing process on different machines, tools and materials by operating
    conventional and CNC equipment.
6. Demonstrate knowledge of principles of physics: mechanics/heat/light/round.
7. Measure electrical quantities in an electric circuit by using electronic test equipment.
8. Analyze and troubleshoot typical electronic circuits.
9. Identify the functional blocks of a microprocessor/microcontroller.
10. Demonstrate an understanding of robot safety systems and design.

Utilities Services Production/Maintenance Trades Technology (ATS)

NO OUTCOMES




                                                                                      Jefferson Community College
Assessment Plan 2006/2007: Appendix I                                                                           Page 88


Instructions for Completing General Education Assessment Rubrics

The rubrics provided on the following pages are complete with typical numerical values.

However, instructors are encouraged to change these numerical values as needed, to better assess individual
assignments that may stress particular areas of knowledge. Instructors have been provided with electronic copies of
these rubrics, without numerical values assigned, so that they may add their own.

The two rubrics included in the appendix contain common numerical values used in assessing English Composition
assignments and courses at JCC.

These rubrics are designed to be used at the individual assignment level within a course. For example, an instructor
administering a final exam with an essay component can attach a copy of the Communication Skill Rubric to each
student final exam, and use it to assess the students' ability to successfully compose interpretive answers in essay-
format.

Instructors are expected to complete at least one General Education assessment per semester—with results being
forwarded to their program director, for inclusion in the program's assessment binder.

The forwarded results should include:

•   Copies of the rubrics as completed for each student, with names removed.
•   A representative sample of student-completed assignments, attached to the completed rubrics. The instructor can
    make copies of all student work, but the results forwarded to the program director only need to contain two to three
    student work samples.
•   A brief report or memo, detailing the results of the assessment on the classroom and/or on future offerings of the
    course.




                                                                                          Jefferson Community College
Assessment Plan 2006/2007: Appendix I                                                                                                                                     Page 89


                                                                     Communication Skill Rubric
      Student Name                                                                                         Course Name/Number



                            4: Accomplished                       3: Proficient                       2: Marginal                       1: Unsatisfactory               N/A       Score

                                                         Position: clearly presented.
                     Position: clearly presented and                                                                            Position: cannot easily be
                                                         Detailed connections to the       Position: presented in the
                     threaded throughout the                                                                                    determined anywhere in the
                                                         position are minimal              communication but a connection
 Focus/Position      communication.                                                                                             communication.
                                                         throughout, but are well          is not maintained consistently
                                                         developed in the                  throughout.
  (15 points)        Focus: one clear, fully
                                                         introduction/conclusion.                                               Focus: unclear or missing
                     developed idea, well crafted
                                                                                           Focus: awkward, but is present.      entirely.
                     and sufficiently limited.
                                                         Focus: one clear idea.
                                                                                           Attempts to follow instructor's
 Adherence to                                            Adequately follows                                                     No adequate proof that the
                     Clearly follows instructor's                                          directions and assignment
  Assignment                                             instructor's directions and                                            communication meets any of the
                     directions and fulfills all                                           guidelines, but may not adhere to
                                                         assignment guidelines with                                             instructor's directions or
                     assignment guidelines.                                                those instructions/guidelines
  (15 points)                                            minimal errors.                                                        assignment guidelines.
                                                                                           consistently.
                                                                                                                                Content offers no support, &
                                                                                           Content provides occasional          may be largely unconnected to
                                                         Content provides some             support for the focus. Analysis is   the focus. Analysis is vague or
                     Content clearly provides firm
                                                         support for displays evidence     basic or general.                    not evident.
                     support of a central focus
    Content                                              of a basic analysis of a
                     through in-depth analysis.
                                                         central focus.
  (30 points)                                                                              Reader gains few insights into       The reader may not gain any
                     Reader gains knowledge and                                            the topic. Overall, the              insight into the topic, becoming
                                                         Reader gains some insight
                     insight into the topic.                                               communication's development is       confused or misinformed. The
                                                         into the topic.
                                                                                           lacking.                             communication is significantly
                                                                                                                                underdeveloped.
                                                         Organization is reasonably
                                                                                           Organization attempt has been        There is a total lack of
                     Organization (blueprint) is         good.
                                                                                           made but is poorly developed.        organization.
                     clear.
 Organization
                                                         Transitions are merely
                                                                                           Transitions are tenuous;             Transitions are not present &
                     Transitions are well crafted. All   present, linking information to
  (10 points)                                                                              audience may have to make            there are no connections
                     information is connected to the     the communication's focus.
                                                                                           connections to the focus on their    between components of the
                     communication's focus.              They may be somewhat brief
                                                                                           own.                                 communication and the focus.
                                                         or underdeveloped.
   Audience          Communication clearly               Communication attempts to
                                                                                           Audience awareness is                Audience awareness does not
                     maintains awareness of a            maintain audience
                                                                                           significantly underdeveloped.        exist in the communication.
  (10 points)        specific audience.                  awareness.

                     Style is consistently               Style is somewhat                 Style is not consistently
                     appropriate for audience and        appropriate for the audience      appropriate for the audience         The style is inappropriate for the
     Style
                     purpose.                            and purpose.                      and purpose.                         audience and purpose.

   (5 points)        No instances of bias are            Student generally avoids          Bias may be present, but it is       Bias is present in language.
                     present in language.                biased language.                  more than likely unintentional.
                                                                                           Word choice is merely                Word choice is unsatisfactory.
 Word Choice                                             Word choice is generally          adequate, and the range of
                     Word choice is precise and          good. Student goes beyond         words is limited. Some words
                     original.                           the generic word to find one      may be used inappropriately          The communication contains
   (5 points)                                            more specific and effective.      and/or too frequently. A few         several instances of clichés and
                                                                                           clichés and/or examples of           colloquial language.

                                                         Occasional errors, but they
  Grammar,                                                                                                                      Excessive errors that obscure
                     Free or almost free of errors.      are not a distraction & don't
   Spelling,                                                                               Numerous errors, and they            the meaning of the
                                                         obscure the communication's
  Mechanics                                                                                distract the audience.               communication.
                                                         purpose.
                     Formatted according to
  (10 points)        guidelines.                                                           Several errors in formatting.        No attempt is made to adhere to
                                                         Generally formatted
                                                                                                                                formatting guidelines.
                                                         according to guidelines.
       Instructor:                                                                                                                   Final Score (out of 100 available points):



                                                                                                                                      Jefferson Community College
Assessment Plan 2006/2007: Appendix I                                                                              Page 90


                                                    Critical Thinking Rubric



  Student Name                                                        Course Name/Number



                                                        4              3              2                 1
                     Criteria                                                                                      N/A
                                                   Accomplished    Proficient      Marginal       Unsatisfactory

    Accurately interprets questions, evidence,
       statements, problems, or graphics

                    (15 points)

   Identifies relevant arguments, pro and con.

                    (10 points)


  Thoughtfully considers and evaluates alternate
                  points of view.

                    (10 points)


  Draws warranted, non-fallacious conclusions.

                    (20 points)

    Justifies results and/or procedures; offers
            explanation when required.

                    (15 points)

   Follows where evidence and reason leads,
                 without bias.

                    (10 points)

   The student offers a valid answer, labels the
     answer correctly, and uses the correct
   vocabulary, completing the exercise with no
                    mistakes.

                    (20 points)

Instructor ___________________________                               Final Score (out of 100 available points) __________




                                                                                              Jefferson Community College
Assessment Plan 2006/2007: Appendix J                                                                           Page 91


Instructions for Course-Level Assessment Using the 5-Column Assessment Form

Jefferson Community College has developed a 5-Column Assessment Form that can be used by instructors and
program directors to assist in recording course-level assessment, connecting data to course-level outcomes and to
general education outcomes. This was initially developed to be used in lieu of TracDat by adjunct instructors as well as
full time instructors, and all data collected on these forms should be submitted to the appropriate program director for
inclusion in the program assessment binder.

1. In Column One, the JCC mission and general education outcomes are pre-listed. An instructor only needs to
   indicate, by highlighting or circling, the outcome(s) being assessed on the form.

2. In Column Two, the instructor lists the course-level outcome(s) being assessed on the form.

3. In Column Three, list the means of assessment being recorded.

4. In Column Four, summarize all data collected. The actual data can be included as an attachment to the 5-column
   form.

5. In the final column, detail what changes are planned in response to the data collected. For example, if an instructor
   finds that all of her students consistently lose points on essay questions, the instructor's changes may include
   spending class time on how to effectively answer essay questions in the future.




                                                                                        Jefferson Community College
                                                                                                                                                                                                Assessment Plan 2006/2007: Appendix J
                                                                                                       JCC General Education Assessment
                              Instructor:                                                                                                                    Course/Section:

                              Expanded Statement of Institutional Purpose           Course-Level Intended     Means of Course Assessment and   Summary of Data Collected       Use of Results
                                                                                    Educational Outcomes            Criteria for Success

                              Mission Statement:

                              Jefferson Community College's mission is to
                              provide a center of learning that enriches livers,
                              connects with students, promotes diversity, builds
                              community, and educates for tomorrow through
                              career, transfer, and community education
                              programs.



                              General Education Outcomes:

                              Communication Skill
                              -   Exhibit oral & written skills through active
                                  listening and reading.
                              -   Interpret language in a manner necessary
                                  for achievement of academic &
                                  professional goals.

                              Information Literacy
                              -     Utilize a variety of public and private
                                    sources, including degree specific
                                    technology, to retrieve and use data.
                              -     Operate a computer in multi-tasking
                                    situations, creating documents with a
                                    variety of computer programs.

                              Critical Thinking Skill
                              -      Solve critical thinking problems, gaining
                                     proficiency in making decisions and
                                     performing numerical operations.
                              -      Display ability to analyze, synthesize, make
                                     inferences & evaluate data.

                              Cultural & Social Literacy
Jefferson Community College




                              -     Distinguish the principles underlying
                                    human, personal, & interpersonal
                                    relationships as well as the impact of local
                                    and national current affairs.
                              -     Contribute as a member of social &
                                    professional groups, therefore developing a
                                    work ethic.
                              -     Recognize the importance & value of
                                    diversity in personal, professional &
                                    academic situations.




                                                                                                                                                                                                Page 91
Assessment Plan 2006/2007: Appendix K                                                                 Page 93


Academic Assessment Committee/General Education Committee

Dr. James Baber            Executive Vice President of Academic Affairs

Cindy Carducci             Associate Professor and Program Director, Respiratory Therapy Technology
                           Health and Biological Sciences

Nghi Dao                   Assistant Professor, Electronics
                           Business, Engineering, and Information Technologies

Tammy Graham               Instructor, Dental Assisting Program
                           Health and Biological Sciences

Ken Knox                   Instructor and Program Director, Business Management
                           Business, Engineering, and Information Technologies

Darrel Lawrence            Instructor, English
                           Humanities and Social Sciences

Ella Paulman               Director, Learning Skills Lab

Dr. Anton Salinski         Assistant Professor, Psychology
                           Humanities and Social Sciences

Amy Sargent                Instructor and Program Director, English
                           Humanities and Social Sciences

Beth Stull                 Assistant Professor, Math
                           Business, Engineering, and Information Technologies

Marilyn Tubaugh            Assistant Professor and Program Director, Accounting
                           Business, Engineering, and Information Technologies

Stephanie A. Vance         Program Director of Assessment
                           Assistant Professor, Biology
                           Health and Biological Sciences




                                                                                  Jefferson Community College
Assessment Plan 2006/2007: Appendix L                                                                       Page 94


Administrative and Educational Support Units

Administrative Services
James Morgan – Vice President for Administrative Services

Admissions and HOST Center
Chuck Mascellino – Director, Admissions and HOST Center
Ann Reynolds – Recruiter/Advisor

Bookstore and Central Services
Julie Hocker – Director of Bookstore and Central Services
Mary Ellen Horkey – Central Services Clerk

Building and Grounds
Jay Dziewatkoski – Director, Building and Grounds
Melissa Flinn – Secretary to Director of Building and Grounds

Business, Engineering, and Information Technologies Department
Susan Rossi – Dean of Business, Engineering, and Information Technologies Department
Sharon Young – Secretary/Assistant to the Dean of Business, Engineering, and Information Technologies (Recorder)

Business Office
James McGrail – Vice President for Business Services/Treasurer
Tonya Smith – Director, Student Billing and Payroll

Career Planning, Placement, and Alumni
Judy Miller – Director, Career Planning, Placement, and Alumni

Enrollment Management and Student Information Center
Patty Sturch – Dean of Enrollment Management and Registrar

Evening and Weekend Services
Chris McElroy – Evening Coordinator

Executive Vice President for Academic and Student Affairs Office
Dr. James Baber – Executive Vice President for Academic and Student Affairs (AES Units Committee Sponsor)
Vicki Boroski – Administrative Assistant to the Executive Vice President of Academic and Student Affairs

Financial Aid
Kelly Wilson – Director, Financial Aid

Health and Biological Sciences Department
Linda Cipriani – Dean, Health and Biological Sciences




                                                                                    Jefferson Community College
Assessment Plan 2006/2007: Appendix L                                                                 Page 95


Humanities and Social Sciences Department
Bonita Schaffner – Dean of Humanities and Social Sciences

KEYS Program
Angela Kirtdoll – Director of KEYS

Learning Skills Lab
Ella Paulman – Director of Learning Skills Lab (Chair of AES Units Committee)

Library Services
Lois Rekowski – Director of Library Services

Preschool
Marian Barnes – Head Teacher, Preschool

President’s Office
Dr. Laura Meeks - President
Melanie DiCarlo – Administrative Assistant to the President

Public Information
Ann Koon, Director of Public Information

Security
James Morgan – Vice President for Administrative Services
Joe Dixon – Security Guard

Student Activities
Frank Mioduszewski – Coordinator of Student Activities

Technology Services
Karen Tucci – Director, Technology Services

College Tech Prep
Christina Wanat – Director, Tech Prep

TRiO Student Support Services
Dorothy Collins – Director, TRiO Student Support Services

Workforce and Community Outreach
Andrea Bell – Director of Workforce and Community Outreach
Terri Dean – Assistant Director of Workforce and Community Outreach (Customized Training)
Nannette Kennedy – Coordinator, Community Outreach (Professional Development)
Jacqueline McCoy – ABLE Project Coordinator




                                                                                   Jefferson Community College
Assessment Plan 2006/2007: Appendix L                                  Page 96


Faculty Members
Tom Dulaney
Eric Exley
Ericka Guz
Tom Hawley
Brianne Lawson
Stephanie Vance (Program Director for Assessment)




                                                    Jefferson Community College