Business Technology Executive Resume Sample by mplett

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									                                               JESSE KENDALL
                  123 Elm Street • Miami, FL 33183 • Cell: (305) 555-5555 • E-Mail: jkendall@notmail.com


                                    BUSINESS TECHNOLOGY EXECUTIVE
Accomplished and results-oriented business technology leader with proven ability to successfully direct information
technology, operations management, and support services operations. Highly successful in creating vision, identifying
opportunities, and building successful organizations. Expertise in overseeing technology improvement initiatives and
aligning technology services with business goals. Experience in leading enterprise-wide implementations with a solid
background in consulting, application solutions, and business development. Areas of expertise include:

       Budget and Policy Development                                    Customer, Team, and Vendor Relations
       Technology Strategy, Direction, and Roadmap                      Process and Productivity Improvement
       Business Process and System Integration                          Team Development and Leadership
       Business Transformation Solutions                                Product and Project Management
       Strategic Planning and Organizational Leadership                 Problem and Conflict Resolution

                                            SELECTED ACCOMPLISHMENTS

          Recognized for consistent success in developing systems, processes, and procedures to streamline corporate
           operations, improve processes, and enhance performance.
          Efficiently managed operational strategies and directed enterprise-wide implementation projects flawlessly while
           consistently delivering desired results and contributing to revenue-producing activities.
          Produced substantial cost savings, optimized systems, and successfully utilized technology solutions to
           maximize business efficiencies.

                                             PROFESSIONAL EXPERIENCE

ABC Consulting, Miami, FL                                                                         20xx – Present
Vice President of Business Technology
Direct computer consulting services for small business and personal computer users via on call or contract. Set up and
install hardware and upgrade firmware/software on handheld PCs. Configure devices using PDI/RMS Back Office,
including handheld scanners, Radiant fuel controllers, and electronic payment controllers. Supervise, train, and mentor
cabling personnel.

        Founded, owned, and operated a successful technology consulting firm from inception to completion.
        Contracted to Accucode of Denver to install wireless routers/access points in 20 Sports Authority stores.
        Successfully installed Radiant P1220 POS terminals in Kroger-owned convenience stores in PA and the Midwest
         as part of the CISP compliancy project.

BCD Real Estate Advisors, Miami, FL                                                               20xx – 20xx
Vice President of Business Technology
Reported directly to company’s principal and managed $2.5 million annual technology budget. Served as senior
technology executive for commercial mortgage servicing and asset-management company; exclusively oversaw $11
billion Lehman Brothers Global Real Estate Group's portfolio. Directed IT and Information Services Groups. Served as
member of executive committee setting strategic direction for company with lead role in initiating and driving technology
communications to management/operational personnel company-wide. Played key role in strategic internal acquisition,
critical revenue projections, and successful restructuring of contract with ten-year renewal. Utilized outsourcing to take
part in system development while maintaining cost-effective staffing levels.

        Acted instrumentally in company’s selection to manage a second, additional private investment fund by
         developing a customized investor reporting package to track and report client asset performance.
        Spearheaded system modifications and developed functionality needed for European operations, including
         multiple currency capabilities and consolidated reporting for European and North American assets.
        Decreased client reporting cycle from 45 to 30 days and increased properties managed by 40% through
         pioneering proprietary Web-based database system and providing portfolio risk analysis data.
JESSE KENDALL                                                                                      Page 2 of 2


                                      PROFESSIONAL EXPERIENCE (Continued)

       Improved efficiency and reduced file space 80% by initiating the implementation of operation enhancements,
        including work flow and imaging technologies in response to internal acquisition.
       Effectively transitioned and preserved historical data by determining required elements and managed successful
        execution of data conversion from three service providers to consolidated database.
       Achieved cost savings by adding video conferencing and managed operational aspects of 200 employee
        relocation; determined systems/implementation strategy, resulting in a 48-hour system “turn up.”

CDE Health Partners, Miami, FL                                                                     20xx – 20xx
Director of Business Technology
Recruited to strategically reposition software package in the marketplace. Developed cost and revenue budgets, analyzed
cash flow requirements, and played key role in identifying marketing initiatives to reach national targets. Led development
to enhance software by adding claims adjudication functionality to pre-existing billing, clinical, and administrative
capability.

       Successfully reduced inpatient admissions by 30% via proposal of call center client need-specific initiatives and
        additions to maximize software functionality, subsequently leading software implementation.
       Strategically directed product delivery initiative, negotiated joint development contract, determined requirements,
        and managed project implementation in two locations; resulting in successful execution.

EFG Pediatric Services, Miami, FL                                                                  20xx – 20xx
Director of Information Systems
Led development of technology plan in preparation for initial public offering (IPO) for $90 million pediatric home nursing
and equipment company, now publicly traded on the NASDAQ stock exchange. Supervised a staff of 15 and managed a
budget of $2.3 million. Oversaw daily, weekly, and monthly report production, including bill printing, purchase order, and
accounts payable. Worked with accounting on financials and HR on résumé tracking and payroll. Interfaced with stock
analysts, investment banking groups, rating agencies, and Board of Directors throughout IPO process, and created
company transition plans as member of post-IPO acquisition team.

       Increased efficiency and reduced expense of paper batch system by initiating and leading the development of
        client server based distributed billing, collections system, and electronic billing submission.
       Improved revenues and reduced “days sales outstanding” and “time to file” of claims by 20 days through creating
        electronic work list for tracking claims and setting business rules to prompt collections/fee schedules.
       Reduced errors, generated efficiency, and eliminated time spent by accounting auditing payroll hours through
        creating an interface to ADP from the billing system, driving payroll by billable transactions.
       Generated 20% increase in billings, reduction in paperwork/redundancies, and improvement of internal control by
        transforming inventory control function and introducing an electronic purchase order system.


                                               ADDITIONAL EXPERIENCE

University of XYZ, Online                                                                   20xx – Present
Adjunct Professor
Taught online courses in networking, telecommunications, and technical and general management.




                                                       EDUCATION
                                         MBA, Technology Management, 20xx
                                                  University of XYZ

                                                 BS, Computer Science
                                                     XYZ University
Creating a Compelling Cover Letter
A powerfully written cover letter is necessary to land most interviews and ensure job search success. When an advertised
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Address your cover letter appropriately:
Be sure that you get the name of the hiring manager before sending your resume, and address the letter to that individual.
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Get to the point in your opening paragraph:
One of the most common interviewing questions employers ask is “Why should I hire you among other candidates?”
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Close your letter with a strong paragraph:
In the closing paragraph, you need to address several issues. At the very least, you need to ask for the interview and
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In summation, an aggressive and dynamic cover letter will help you stand out among the competition. Remember that the
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