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Applications Engineer Resume Sample - DOC


Enjoy this expertly developed sample applications engineer resume with complimentary cover letter strategies included. Unlike most resume samples you will find, this one is a completely editable Word document, which means you can revise this resume as needed to suit your needs while keeping the stylish format in tact.

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									                                                JESSE KENDALL
                        123 Elm Street ▪ Miami, FL 33183 ▪ (305) 555-5555 ▪

OBJECTIVE           To secure a position in an information systems, network, or technical support environment where technical
                    skills, initiative, and academic training will contribute to organizational growth.

PROFILE             Highly skilled in application support with proficiency in Microsoft SQL and Project. Fast learner with the
                    proven ability to hit the ground running and deliver results quickly. Team player and good listener.

                    Masters of Science in Computer Information Systems (GPA: 3.51/4.0) ▪ 05/xx
                    Relevant Coursework: Database Architecture and Administration, Business Intelligence and Knowledge-
                    Based Systems, Communications and Networking, Network Design and Implementation, Information
                    Systems Security, Information Technology Project Management
                    Bachelor of Science in Accounting ▪ 05/xx
                    Bachelor of Science in Computer Information Systems ▪ 05/xx

                    Perform application upgrades in staging, demo, production, and disaster recovery environments for one of
                    the most respected providers of risk modeling software and consulting services. Coordinate with release
                    management on software releases and deploy software patches. Interact with DEV and SSG on application
                    upgrades. Research and report on current hardware and software information. Perform root cause analysis
                    on unexpected behavior and monitor system health. Prepare and modify configuration and training
                    documentation. Provide technical and application engineering support for customers in a hosted
                    environment. Serve as the SharePoint site administrator and act as a technical liaison to the sales team.
                    Tools used: Microsoft SQL 2000, WinMerge, Beyond Compare
                       Worked closely with the parent company (ISO) to deploy a service desk that better facilitated work,
                        problem, and change management functions.
                       Transitioned an Excel-based asset inventory management function to the service desk system.
                       Quickly troubleshot errors; investigated and followed up on error exceptions and escalated issues.

                    GRADUATE ASSISTANT, BCD COPY CENTER, Miami, FL ▪ 10/xx-12/xx
                    Delegated responsibilities to Work-Study students, trained new hires, and supported full-time staff.

   Database Simulation (08/xx-12/xx): Developed business requirements and led team to achieve goals. Devised an entity
     relationship diagram for an insurance company. Designed/wrote code for 20 queries and 30+ tables.
       Project Management – Software Simulation (08/xx-12/xx): Developed and organized project tasks.
       Town of Hamden – Research Project (08/xx-12/xx): Interviewed the Town of Hamden Council and researched similar
        towns. Presented findings to the town’s IT Department.
       Financial Aid Computer Science Project (01/xx-05/xx): Planned and designed a simulated financial aid system that
        recorded student financial information.

   Operating Systems: MS-DOS, Windows 3.1/95/98/2000/ME/XP, Windows Server 2000/2003
   Software: MS Office (Word, Excel, Outlook, Access) 98/2000/2003/XP, MS SQL 2000, MS Visio, MS Project
   Languages: Visual Basic 6.0; C++
   Internet: Netscape/Internet Explorer/FireFox
   Additional: Skilled in systems administration and Web development.

                                      Excellent References Available Upon Request
Creating a Compelling Cover Letter
A powerfully written cover letter is necessary to land most interviews and ensure job search success. When an advertised
position creates a pile of 100+ resumes, it becomes the responsibility of the hiring personnel to shortlist the applications.
Resumes without cover letters are usually the first to go, followed by the ones with poorly written cover letters. Avoid this
fate by following these effective strategies:

Address your cover letter appropriately:
Be sure that you get the name of the hiring manager before sending your resume, and address the letter to that individual.
The proper greeting will be either “Dear Mr. (Smith),” or “Dear Ms. (Smith).” Avoid using Miss or Mrs., and do not address
your letter to “Dear Sirs,” as it is considered inappropriate. If you are unsure of your contact’s gender, address them by
their first and last name, as in “Dear Pat Smith,” to avoid an embarrassing mistake. If you don’t know the name of the
hiring manager, simply use the greeting “Dear Hiring Manager,”– it’s clear, to the point, and gender neutral.

Get to the point in your opening paragraph:
One of the most common interviewing questions employers ask is “Why should I hire you among other candidates?”
Provide an answer to that question right off the bat in your opening paragraph. This is a very important section because it
is the first thing the employer will read. It must be powerful and make an immediate impact. Be sure sell yourself and your
unique abilities. Do not use a generic opening paragraph that can apply to any Tom, Dick or Harry.
Every line should sell you, so use aggressive language here and throughout the rest of your cover letter. For example,
instead of writing “My background is in finance management, making me well-suited for your advertised Corporate
Finance Director position.” you can write “A background in finance management and a proven record of developing
effective strategies that drive revenue, growth and shareholder value make me a strong candidate for your advertised
Corporate Finance Director position.”

Show your interest and sell your accomplishments in the body of the letter:
In this section, you need to show your interest in the job and the company. Research is a key ingredient to a successful
job search. The more you are able to demonstrate your interest and knowledge about a company, the better your chances
are to secure an interview. Get to know the company’s mission and new corporate initiatives, and tell them how you can
help them meet their objectives or resolve their problems. Praise the company for public recognitions or recent
accomplishments. The employer will surely take notice of your active interest.
Use “I” and “my” sparingly. Try not to use these words more than six times in your cover letter. You need to focus on what
you will bring to the company and how you will help them improve their profitability. Too much use of the word “I” will also
make your letter look elementary and poorly written.
For executive-level candidates and professionals with substantial achievements, a bullet point format is often the most
effective and efficient way to highlight accomplishments. If you fall into this category, be sure to keep the bullet point
statements unique and fresh. Do not copy and paste the exact same phrases from the resume as it will make you look
lazy. All sentences and achievements transferred from the resume should be rephrased.

Close your letter with a strong paragraph:
In the closing paragraph, you need to address several issues. At the very least, you need to ask for the interview and
provide contact information. This is also the ideal place to mention your salary requirements (if the employer insists on it),
or your desire to relocate.
To demonstrate your drive and interest, mention that you will call within a week to follow up. This is a great way to ensure
the resume was successfully received, and it creates an opportunity to establish a dialog. However, do not mention this in
your cover letter if you do not intend to follow up.

In summation, an aggressive and dynamic cover letter will help you stand out among the competition. Remember that the
goal is to market yourself – not to compose a dull biography.

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