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Local Government Strategic Service-delivery Partnerships –
Market Intelligence Study
Introduction
In line with the joint response by the Government and the Local Government Association to the Byatt Report,
the Office of the Deputy Prime Minister’s Strategic Partnering Taskforce wishes to explore efficient and
effective means of disseminating up to date and accurate market information to assist local authorities in
deciding whether to use strategic service-delivery partnerships and alternative service delivery models (e.g. joint
ventures, public/public consortia). A key issue is what market information is needed to allow such approaches to
be more readily considered by local authorities and service providers. PricewaterhouseCoopers LLP has been
appointed to undertake a feasibility study to assess the level of demand for such a system and to identify the
information needs and delivery preferences of potential users.
We would appreciate your assistance in helping us to develop such a system by taking no more than 5 minutes to
complete this short questionnaire to help inform this research and to ensure that any approach that is developed
provides the sort of information you would find most helpful and uses dissemination approaches that are tailored
to the users needs.
Please return this survey, by Friday 14th March in the reply paid envelope to: PricewaterhouseCoopers LLP
PO Box 120
19 Cornwall Street
BIRMINGHAM B3 2BR
Strategic Service-delivery Partnerships – A definition?
There is no single model for Strategic Service-delivery Partnerships. They can embrace different models and
different delivery vehicles, for example: PFI, Strategic Partnering Contracts, Joint Ventures, Franchise
arrangements and Community Trusts. Equally they may be public-private, public-public or public-voluntary
relationships or a combination of these. They can include partnerships across traditional boundaries such as
integrated care partnerships with health authorities. However, the common element they do have is that they
help significantly towards achieving the strategic aims of an authority. For the purpose of this research we are
considering the widest possible definition of Strategic Service-delivery Partnerships and alternative service
delivery models that include partnership working. Hereafter we refer to them as SSPs.
This research does not cover traditional contracts or outsourcing of services.
For more information see the Taskforce website at: http://www.local-regions.odpm.gov.uk/ssdpart/index.htm
A. Local Authority Details
Name of authority: .......................................................................................................................................
Name of person completing questionnaire: ................................................................................................
Job Title: .......................................................................................................................................................
Contact Number: ..........................................................................................................................................
E-mail address: .............................................................................................................................................
At the end of March we plan to hold a workshop to present and refine our draft findings and
recommendations. Please tick here if you would be interested in attending this workshop?
Yes No
A. INFORMATION ABOUT STRATEGIC SERVICE DELIVERY PARTNERSHIPS
Thinking about SSPs and alternative forms of local authority service delivery, please indicate what
information you currently receive or access.
What information would you like to receive or access in the future?
Currently receive this Would like to receive
Tick all that apply
information this information
1. Benchmarking data (e.g. on services subject
to SSP arrangements)
2. Technical e.g. payment mechanisms/risk
management
3. Legal guidance e.g, governance agreements
4. Current SSP practice/development
5. Good/Best practice examples
6. Research reports and articles
7. Contacts / knowledge exchange (opportunity
for dialogue with other authorities)
8. Contractual details, incl. SLAs
9. Potential deals and current trends
10. Potential partners
11. Potential partnership models
12. Other (please specify)
…………………………………………………
Thinking about the information that you currently receive or would like to receive about SSPs please
indicate how important each of the following issues is to you.
No Of Limited Fairly Very
Please tick appropriate box
Importance Importance Important Important
13. Up-to-date
14. Detailed
15. Regularly Published
16. Free of Charge
17. Available on Demand
18. On-line Access
19. Quick to digest
20. Provides contact information
B. INFORMATION DISSEMINATION
Thinking about the information that you currently receive on local authority SSPs and other forms of
local service delivery, where do you currently get this information?
How would you like to receive such information in future?
Would like to use in
Tick all that apply Currently use
the future
21. Subscription service – paper or e-mail
22. Newsletter – paper
23. Electronic newsletter
24. Journals, eg, LGC, MJ, Public Finance
25. IDeA Knowledge
26. Other Web-based database
27. Communications from Strategic Partnering
Taskforce
28. Communications from ODPM
29. LGA Circulars
30. Conferences
31. Seminars and briefings
32. Discussion forum
33. Direct contact with other authorities
34. Other (please specify)
……………………………………………………….
C. ADDITIONAL COMMENTS
If there is any other information you wish to include, or if you would like to expand on any of your
responses, please do so below.
