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                      ROYAL PINES
                      23–25 October, 2009
                      NTC 2009 GOLD COAST

Rita Davenport

Dear Valued Consultant,
I would like to personally invite you to attend our National Training Celebration (NTC) in Australia this month. Last
year we held our very first NTC, and it was so successful we can’t hardly wait to host the event again this year! There
is nothing on earth like an Arbonne event and once you experience NTC, you will understand why. I promise you will
walk away ready to IGNITE your passion and your business, and close the year on a high!

Gather your team members and plan to be a part of this incredible event, to be held 23–25 October on the Gold
Coast. The highlights of the event include motivational speakers, invaluable training, exciting recognition to honour
achievements during the past year and a disco-themed gala dinner, not to mention the opportunity to mix and mingle
with other Arbonne Independent Consultants.

To make sure your future is filled with nothing but success, we created Product Samples for you to share with Clients,
prospects, family and friends. Product sampling introduces a tried-and-true way to grow your business, so be sure
to implement it into your daily business activities. Not only will your business grow, you’ll grow! The combination of
personal and professional growth is guaranteed in Arbonne, thanks to inspiring events and unique business tools.

Keep working your business, and I’ll see you at the top!

Love ya,


                                         VIRTUAL ILLUSION ®
                                         For eye-catching looks, Arbonne offers botanically
                                         based formulas to colour and contour eyes easily and
                                         sensationally…anytime, anywhere.

                                         Dual Volume Mascara
                                         Transform lashes with this smudge-proof, no-flake,
                                         volumising formula with dual applicator. One side
                                         colours thick, bold and dramatically full lashes from
                                         root to tip; the other side adds a unique topcoat that
                                         delivers conditioning shine. Available in 2 shades.
                                         $40 each

                                         Lash Enhancer
                                         This botanically based formula revitalises lashes,
                                         helping to prevent breakage and promote longer,
                                         thicker-looking eyelashes. $54 each

                                         Eye Definer
                                         Use precision to go glamorous or add mystery with
                                         shadowing—the possibilities are endless with our
                                         variety of colour pencils for eyes. This dual-ended
                                         automatic eye pencil contains smooth, easy-to-apply
                                         colour on one end, and a smudger for perfect eyelids.
                                         Available in 6 shades. $25 each

   Dual Volume Mascara   Lash Enhancer                           Eye Definer

   Visit Shop Online through the month of October, and purchase an
   Internet Special.

   This month, save 20% on FC5™ Invigorating Body Cleanser.
   A $35 value, for $28.* #7387W

   *Offer available online only.

                                                                        ROYAL PINES
                                                                        23–25 October, 2009
                                                                        NTC 2009 GOLD COAST

     Your future is looking bright at NTC!
                                                                                              INSIDE PRODUCT ORDERS
                                                                                              NTC Australia 2009 Gold Coast Flyer
     Get ready to IGNITE your business at NTC Australia 2009 Gold Coast!

     There are countless reasons to attend this one-of-a-kind Arbonne event,                  Read the Top 10 Reasons You Can’t Miss NTC this month.
     and no reason to miss it!
                                                                                              Enjoy a copy of this fantastic flyer inside your product orders
     Top 10 Reasons You Can’t Miss NTC
     1. Recognition and celebration—it might be you onstage!
     2. Network with like-minded people and create new contacts.
                                                                                              throughout the month of October.
     3. Enjoy a fantastic 70’s-themed evening.
     4. Introduce guests to the wonderful Arbonne Opportunity.
     5. Experience the fun and excitement, and learn about our amazing product lines!
     6. Dress up and enjoy the glamour of NTC with your team.
     7. Share in the contagious Arbonne culture and opportunity.
     8. Catch up with Arbonne friends and meet new ones.
     9. Boost your business with inspirational training.
    10. Be the first to learn about new product lines, promotions and upcoming events!

                                                                                                                                                       YO U R B E L I E F !
                                                                                                                            REDUCED SUCCESSPLAN QUALIFICATION PROGRAM

                                                                                                                 Effective immediately…
                                                                                                                 Arbonne is helping you “Ignite Your Belief” with Reduced Qualifications! Take advantage of this
                                                                                                                 limited-time opportunity to promote to Manager or Vice President at reduced qualification levels.

                                                                                                                 Qualifications for District, Area, Region and Nation titles will be reduced by 20%

                                                                                                                                                           a Qua fic
                                                                                                                                                      Regular Qualification                      a fi
                                                                                                                                                                                                   fica o
                                                                                                                                                                                      Reduced Qualifi ation
                                                                                                                                                          Levels (QV)                          s V
                                                                                                                                                                                          Levels (QV)
                                                                                                                             District                          2,500                             2,000

   IGNITE YOUR BELIEF                                                                                                         Area
                                                                                                                             Nation                           160,000                          128,000
   Arbonne is helping you “Ignite Your Belief” with reduced
                                                                                                                 DM: A minimum of 800 Personal Qualifying Volume (PQV) or 2,000 Qualifying Volume (QV), plus
                                                                                                                     4,800 QV in one month, 4,800 QV in two months or 6,000 QV in three months
   qualifications! Take advantage of this limited-time                                                           AM: 19,200 QV in two months or 24,000 QV in three months
                                                                                                                 RVP: 76,800 QV in two months or 96,000 QV in three months
   opportunity to promote to Manager or Vice President                                                           NVP: 307,200 QV in two months or 384,000 QV in three months

                                                                                                                This reduction applies to one-, two- and three-month qualification requirements and related programs,

   at reduced qualification levels. For more information,                                                       such as Pick-up Credits, Promotion Credits and the maximum volume allowed from each
                                                                                                                1st Generation in the qualification process.
                                                                                                                The Reduced Qualifications do not apply to Bonus requirements such as Manager and VP Cash
   contact Customer Service.                                                                                    Bonuses or the Mercedes-Benz Cash Bonus Program.
                                                                                                                 If you are currently in qualification as of 1 September, your activity will be measured as if the
                                                                                                                 reduced qualification levels had been in place throughout your entire qualification period!
                                                                                                                 Please review the following pages for more detailed information and Frequently Asked Questions


After your first qualifying order,* receive another free product for placing a second product order of at least 150 PQV
by the end of your second calendar month with Arbonne.

Choose one product from a newly updated selection of incredible products:

• FC5™ Hydrating Eye Crème                                  • BefoRE Sun No Sun Intended Bronzing Powder

• FC5 Exfoliating New Cell Scrub                            • BefoRE Sun Damage Control Water-Resistant
                                                              Sunscreen SPF 30
• FC5 Ultra-Hydrating Hand Crème
                                                            • BefoRE Sun Save Face & Body Moisturizer with SPF 15
• FC5 Invigorating Body Cleanser
                                                            • NutriMenC® RE9® REveal Exfoliating Wash
• FC5 Conditioning Body Moisture
                                                            • NutriMenC RE9 REsurface Shave Gel
• FC5 Nourishing Daily Shampoo
                                                            • ABC Arbonne Baby Care® Sunscreen SPF 30+
• FC5 Nourishing Daily Conditioner
                                                            • Virtual Illusion® Dual Volume Mascara Black/Brown
• SeaSource Detox Spa® Fortifying Hair Mask

*First order must contain qualifying QV.


500+ PQV
Achieve 500+ Personal Qualifying Volume (PQV) in the first half
of October and you will receive the Arbonne Business Card
Holder. A sleek, metal business card case for the
chic professional. Beautifully engraved with the
Arbonne logo, it holds 10–15 business cards.

                                                         ALL MONTH (1–31 OCTOBER)
                                                         1,000+ PQV
                                                         RED CROSS CHARITY BEAR
                                                         Achieve 1000+ PQV in October and you will receive this
                                                         Arbonne Red Cross Charity Bear. For each Charity Bear
                                                         earned, Arbonne will donate $7 to the Australian Red Cross.

                                                              Campaign items will ship out with qualifying or next Consultant order.

                                                                                  September 2009

            Selling with Product Samples                                                              What
                                                                                                      What samples are available for you to use?

                                                                                                      4600   FC5™ Sample Pack—Body, 2-strip                               2250   NutriMinC® RE9 System for Face, 6-strip

                                                                                                      4601   FC5 Sample Pack—Hair Duo                                     6467   NutriMinC RE9 REgain Illuminating Enzyme Peel

                                                                                                      9167   FC5 Hydrating Eye Crème

                                                                                                                                                                          7225   SeaSource Detox Spa® Hair Mask

                                                                                                      9141   Virtual Illusion® Makeup Primer                              7226   SeaSource Detox Spa Body Trio

                                                                                                      2249   NutriMenC® RE9® System Sample Pack, 4-strip

                                                                                                                                                                                                                                                 SELLING WITH PRODUCT SAMPLES GUIDE
                                                                                                                        A                       B                        C                   D                              E

                                                                                                                                                                                                                                                 Product samples are a great way to introduce new prospects
                                                                                                              F                        G                         H                       I

                                                                                                                                                                                                                                                 to the incredible Arbonne product range. This guide features
                                                                                                         Top Selling Sample Packs

                                                                                                         1. NutriMinC RE9 System
                                                                                                            for Face, 6-strip
                                                                                                                                                       2. Virtual Illusion Makeup Primer          3. FC5 Sample Pack—Hair
                                                                                                                                                                                                                                                 the who, what, where, why and how of incorporating
                                                                                                                                                                                                                                                 samples into your business. Download your copy online at
                                                                                                                                                                                                                                 Australia | 4   Internet Consultants > Customer Service > Download Forms.

                                                                     July 2009

 Obtaining Follow-up Orders                                                                                                                                                                                                  Australia
                                                                                                                                                                                                                            July 2009
 Product Pathways—Leading with NutriMinC® RE9®
                                                                                                             Obtaining Follow-up Orders
                                                                                                             Product Pathways—Leading with FC5™

                                                                                                                                                                                                                                                 OBTAINING FOLLOW-UP ORDERS WITH
                                                                                                                                                                                                                                                 PRODUCT PATHWAYS GUIDES
                                                                                                              July 2009

                                                 Obtaining Follow-up Orders
                                                 Product Pathways—Leading with SeaSource Detox Spa®                                                                                                                                              Arbonne has created three Product Pathways Guides to help
                                                                                                                                                                                                                                                 you obtain follow-up orders from your FC5™, NutriMinC®
                                                                                                                                                                                                                                                 RE9® or SeaSource Detox Spa® product orders. These simple
                                                                                                                                                                                                                                                 guides will take you from first order to unlimited follow-up
                                                                                                                                                                                                                                                 orders. Download your copy online today at Internet
                                                                                                                                                                                                                                                 Consultants > Customer Service > Download Forms.

Relax in this 100% cotton robe that offers soothing solace follow-
ing spa treatments. Wrap up in its soft, cozy comfort and relax a
while. White unisex robe, one size fits all. #7220; $55

Firm, gentle bristles exfoliate and stimulate surface circulation,
leaving skin feeling energized and looking more radiant. The
unique 2-in-1 design with removable handle makes massaging
hard-to-reach areas a breeze. #7222; $24


ARBONNE LEARN & BURN ®                                         PERSONAL GROWTH & DEVELOPMENT
NOW AVAILABLE                                                  Praise your way to success
Listen to these exciting trainings now by clicking             President Rita Davenport and Arbonne Independent
online to Internet Consultants > Training >                    Consultant, NVP Valerie Waite
Arbonne Learn & Burn > Audio Training.
                                                     Praises work better than raises! Valerie will tell you how to
                                                     create success in your life and business by praising.

                                                               BASIC CONSULTANT TRAINING
                                                               When people love you…they give you more money
                                                               President Rita Davenport and Professional Speaker
                                                               Ross Shafer

                                                     Ross teaches some great industry lessons on how to achieve
                                                     permanent buyers in your Arbonne business.

                                                               PRODUCT KNOWLEDGE
                                                               Selling with Product Samples Guide
                                                               Director of Product Marketing, Roeya Vaughan and
                                                               Director of Business Development, Karen Goodman

                                                     Arbonne has created a guide to help you build your business
                                                     and sell with ease using product samples. Listen in to hear the
                                                     who, what, where, why and how of selling with samples.
                                                     Please note: Revelage® samples are not available in Australia.


                                                                                      ROYAL PINES
                                                                                      23–25 October, 2009
                                                                                      NTC 2009 GOLD COAST

                          NTC Speaker Announcement
With NTC  just around the corner, registration is in                   Sr. Director of Product Development,
full swing and we don’t want you to miss out on the                    Debbie Hicks
showcase of awe-inspiring people coming together to                      Over the past two years, Debbie has
impart knowledge, share experiences, provide motiva-                     led and directed the Arbonne Product
tion and inspire.                                                        Development team in the strategic creation
We are delighted to announce our keynote speaker            and development of Arbonne’s premium skincare and
Patrice Matteson, an amazing U.S. business motivator,       color lines. Debbie is a dynamic, results-oriented
and the return of Arbonne’s very own Debbie Hicks,          professional offering over 23 years of global brand
Sr. Director of Product Development. Additionally,          marketing experience, with expertise in product
Managing Director of Speaking Edge and Innovation           development, category management and integrated
Edge, Dr. Irena Yashin-Shaw Ph. D. will be presenting       marketing communications, as well as possessing a
on public speaking. Don’t miss out on their inspiring and   keen marketing sense for identifying and satisfying the
educational sessions that will assist your business.        needs of diverse generational and multicultural targets.
                                                            Prior to joining Arbonne, Debbie worked for several
           Guest Speaker, Patrice Matteson                  cosmetic industry leaders including Cosmetic
             Patrice Matteson is an internationally known   Essence, Inc., Yves Rocher, Clarins and Estée Lauder,
             speaker, trainer and consultant in the areas   where she led international and domestic product
             of sales processes, activity management and    marketing efforts.
             telephone techniques. She is the author of
two books, Mom’s on the Phone and Be Visible, and is                   Guest Speaker, Dr. Irena Yashin-Shaw, Ph. D.
the CEO of Dynamic Production, a company dedicated                       Managing Director of Speaking Edge and
to Producing Champions! Patrice has over 25 years of                     Innovation Edge, Irena is an accomplished
experience in the direct sales industry. She has shared                  and award-winning professional speaker on
her unique blend of sound fundamentals, real life experi-                the topics of communication and creativity.
ences and humour with live audiences on radio and tele-     Her motto is “speak to influence and think to innovate.”
vision. Patrice lives in Colorado with her husband and is   Irena is the 2009 President of the QLD Chapter of the
the mother of three children.                               National Speakers Association of Australia and has been
                                                            affectionately termed the “pocket dynamo” because she
                                                            packs a punch in her presentations.


NTC 2009 RECOGNITION AWARDS                               THE WATCH BOX
Qualification is officially closed for this month’s NTC   Congratulations to our newly qualified Regional
Recognition Awards. Don’t miss your chance to be a        Vice Presidents:
part of the audience, or recognized on stage, as we       July: Amanda Hasell
celebrate a year of success. Categories will be Top
                                                          September: Martine Redman-Kay
Australian Revenue Generator and Top Australian
Sponsor for:                                              September: Teegan Pigdon

• District Manager
• Area Manager
• Regional Vice President
                                                            CUSTOMER SERVICE SUPPORT HOURS
                                                            Customer Service hours are 7 a.m.–6:30 p.m. Australian
R.I.T.A. AWARD WINNERS                                      Eastern Standard time. Telephone, fax, post or express
Recruiting Is The Answer! That’s why we’re excited to       courier orders and posted or faxed applications must
                                                            be received by 5 p.m. on the last business day of each
reveal the new names of the R.I.T.A. award recipients
                                                            month in order to be processed. The last day of the
since our last announcement. And the winners are…           month from Monday to Friday is staffed till 10 p.m.; if
                                                            end of month falls on a Saturday or Sunday, the call cen-
July: Robyn Hoare
                                                            tre will be staffed from 1–10 p.m. and will be considered
August: Martine Redman-Kay                                  the last business day of the month. Internet orders are
                                                            accepted until 10 p.m. on the last day of each month.
We encourage you to keep building your businesses
and working toward your goals with Arbonne. The
next R.I.T.A. award winner could be you!


Here’s your chance to meet our Customer Service team.

                 Name: Chay Amies                                            Name: Kate Hilder
                 Title: Customer Service Supervisor                          Title: Customer Service Representative
                 Start Date: July 2008                                       Start Date: July 2009
                 My story: I have two fantastic sons,                         My story: I’ve worked in the cosmet-
                   who are my pride and joy. I enjoy                          ics industry for the past five years
                   spending every moment with them,                           and absolutely love it! I am enjoying
like getting out on our bikes or playing a fun game on      discovering the exciting world of Arbonne and getting
                                                            di       i    h
the playstation. I also enjoy a game of ice hockey at the   to know all our wonderful Consultants. When I’m not
local ice rink and coaching my local team. It all helps     at work, I love going out and embarrassing myself by
me to keep fit!                                             singing karaoke and dancing all night. My personal
                                                            philosophy is that it is not possible to have a bad day
                 Name: Laura Cox                            when you’re wearing a hot pair of heels!

                 Title: Customer Service Team Leader
                                                                             Name: Jolene McLaclan
                 Start Date: November 2008
                                                                             Title: Customer Service Representative
                    My story: Although I have a Bachelors
                    degree in Music Composition, my pas-                     Start Date: August 2009
                    sion for skin care and cosmetics has                       My story: I love arts and crafts, and
taken over. I love the Arbonne products and my job, of                         going out dancing and having fun!
course! Working Monday to Friday can be tiring, but I                          Before joining Arbonne, I worked in a
still find time to volunteer with the National Parks and    large call centre liaising with technicians. I’m looking
Wildlife Service on weekends where my love for nature       forward to getting to know all of the wonderful
and wildlife is fulfilled.                                  Arbonne Consultants.

                 Name: Siniva Van Der Ent
                 Title: Customer Service Representative
                 Start Date: March 2009
                  My story: I hail from the land of the
                  long lost cloud—New Zealand. I am
                  a wife and mum with three wonderful
children ages 7, 10 and 16. I have a background in
advertising, having worked in both radio and print media.
I love what I do and do it well. I’m a people person!


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