MY WINDERMERE IMMEDIATE COVERAGE REQUESTED! MY WINDERMERE NIGHTMARE HELP GARY GET HIS HOME and LIFE BACK NIGHTMARE FINAL FINAL “A man can be destroyed, but not defeated.” — Hemingway, The Old Man and the Sea Rat Rip-off Real Estate Report • NEWS OF THE BLUES ABOUT BOYCOTTING REAL ESTATE RATS • VOLUME XXI SPECIAL WINDERMERE NORTHEAST “I Just Simply Did Not Recall” MEDIA GUIDE EDITION SPRING RATFEST 2006 OFFICIAL MEDIA PUBLICATION FOR THE “WINDERMERE REAL ESTATE BIG BULLIES, RATS and LEAPING LIARS LIBEL TRIAL” SET FOR APRIL 9, 2007, KING COUNTY COURTHOUSE, SEATTLE Would You Let Your Home, Health, Business, Life Savings and Credit Be Stolen By Lying Windermere Real Estate People and Their Phony Public Marketing Commitments, Without Fighting Back? Neither Will I. WINDERMERE’S “HIGHEST ETHICAL STANDARDS, UNCOMPROMISING HONESTY and INTEGRITY” IS A BIG FAT RAT LIE. “In the real estate business somebody’s word is very important. If you say you’re going to do something, you’ve got to do it,” notes Geoff. (Wood, Windermere President) Enron Goes Real Estate in Windermere’s Cruel Credibility Gap Between What It Says and What It Actually Does. Caught in Lies and Hypocrisy, the Arrogant Realty Giant Sends Lawyers to Squash Lives of Little Guys. ATTENTION WESTERN STATES RADIO, TV, PUBLICATIONS and WEBSITES!!! HELP GET THIS CONSUMER WARNING OUT: If you’re a Windermere Real Estate customer—residential buyer or lister— and you encounter an issue of ethics or honesty with a Windermere agent or broker, the Windermere organization won’t honor its public commitment to “The highest ethical standards. Uncompromising honesty and integrity.” And if you complain about the ethical breaches of Windermere people to Windermere executives, they’ll ignore you AND your problem, then sue to shut you up, and the truth. Here’s how consumers can protect themselves: 1. Above, meet Willard Windermere. Agent George Rudiger and broker Joan Whittaker at Windermere Northeast could’ve told me about Willard, but “At the time he listed the property, Rudiger simply did Don’t list property with Windermere. If not recall Matzen’s report concerning an apparent past incidence of rats at the property.” you have a current Windermere listing, cancel it. Choose a company you can Dateline Shoreline, May 2002: pre-approved everything. Your agent recommends an trust instead. 2. For the ultimate and absolute life-ruining real inspector who has a neat business card with a logo estate nightmare, just imagine this: saying he has insurance and belongs to an inspector’s Dilute commissions: Want to see or buy You move back to Seattle, a city you loved federation. He gives you a nice little report with digital a home listed through a Windermere when you worked there years before. You’ve been fi- pictures saying the place is crackerjack and just needs agent? Do so by calling an agent who nancially responsible and conservative, arriving with a couple minor fixes. So you slap down nearly $47,000 is not affiliated with Windermere—all zero debt and a little cash to start a new business. You’ve and sign the papers, tickled to get the place. brokers and agents work from the same got a large downpayment for a home, and even your Then the day you actually get possession and MLS. 3. car is paid off. Your life is in boxes, you go shopping wander around inside your new home a bit, you start for your new pad, and you find one in Shoreline that’s getting sick, and swelling up, and eventually you start Better yet, save time and money by right in your price range. It’s on a great lot, too. having a full-blown allergic reaction. Then you find rat using one of the many specialized The house itself is a little bit old, but it’s been droppings, a rat hole torn in a closet ceiling, a rodent discount realtors gaining popularity by painted up nicely with what the Windermere guy’s bro- bait station behind the refrigerator in the kitchen pan- offering itemized realty services. chure says are “Martha Stewart colors.” This particu- try closet. A closer look around reveals durable wire 4. lar Windermere guy is George Rudiger, of Windermere mesh screening nailed in-between and over various Northeast in Kirkland, a brokerage owned by Joan holes and gaps around the house. You don’t compre- Use the internet and forget traditional Whittaker, who is also what they call Designated Bro- hend what all this means right away, but you’re a tad realty services completely. ker. You’ve got great credit, a big cash downie, and upset and discouraged about the new place—it’s all 5. CONTACT GARY at (775) 848-0288 or firstname.lastname@example.org Remember that in some states, like Washington, home inspectors are For story files in Word, legal exhibits, color photos, or a GREAT ON-AIR unregulated. Never use an inspector INTERVIEW about the ultimate real estate nightmare, CALL or EMAIL recommended by your agent. Call your Gary now. DON’T LET THESE GUYS GET AWAY WITH IT! own, and check credentials thoroughly. happening so fast. By the way, while all this is going on, “We believe the plain existence of the you’re living in an expensive rented loft downtown, so following CONDITIONS were known by Windermere WINDERMERE you can take care of a new business you’ve just started but not disclosed to potential purchasers, includ- REAL ESTATE: and flop somewhere at the same time. ing Mr. Kruger: • Substantial metal screening, Undaunted, you return to the house with a meant to deter rodent activity placed around the BLOWING construction helper to do some light remodeling. Noth- perimeter of the home. • Metal screening mounted LIVES UP ing major, some new kitchen cabinets and counters, between the foundation blocks and the wood fram- WITH LIES. paint and carpet, the usual stuff that makes a new place ing. • Metal screening on the second-story stor- your own. When you and the helper lift a cabinet off age floor. (attic) • Metal screening at the So there I was, 2 years later, homeless, the floor, out spills a festering rats’ nest mound of dead crawlspace access door.” broke, in debt for a lawyer who quit, with a handful of rat carcasses, rat feces, rat-urine-soaked insulation, old On September 3, 2002, Windermere North- Windermere lies. Surely Windermere’s public com- food wrappers and chewed-off electrical wiring. Once east Designated Broker Joan Whittaker responded: mitment to The highest ethical standards, Uncom- all this fetid mess is exposed to the air, the house be- “Mr. Rudiger categorically denies he had promising honesty and integrity (click to page 6) gins to fill with a foul and filthy stench reeking like a any knowledge WHATSOEVER of the alleged CON- would fix my battered life. At any rate, I would not be hamster cage gone condo. Nice, eh? So, of course, DITIONS. Indeed, if he had such knowledge, he walking away from my entire life because of lying you’re totally shocked and disgusted, as I truly was— would’ve seen to it that these CONDITIONS would realtors with sharp lawyers. I began a direct mail mar- to put it mildly. have been disclosed by the seller, in the sellers’ keting campaign to inform other Windermere brokers, It was pretty clear this house had a severe “Real Property Disclosure Statement” (Form 17). agents and customers about my experience with rat problem, so I called a rat expert out of the Yellow Further he would, as a matter of standard prac- “Windermere People.” Pages. When he got there, he said to open up the ad- tice, revealed reality to the selling agent of this I wrote to Geoff Wood at Windermere Ser- joining kitchen and bathroom wall, because rats travel home...” (click to page 3) vices Company, who publishes their highly touted com- through walls to warmth and moisture for nesting. We Months passed. I lost my business and cli- mitment to ethics and integrity on the web (click to opened that wall and found yet more nests with more ents, and about 40 pounds—went on sleeping pills postcard, page 7), and here’s the response I got: dead rat carcasses and festering rat nests. The interior and anti-depressants. The lawyer was clicking tens- A LAWSUIT FOR DEFAMATION AND TRADE LIBEL! wallboard, studs and insulation were so saturated with of-thousands by on his meter, litigating with the sell- But I haven’t said anything that isn’t true. rat urine that they glistened in the light and stunk like a ers and the inspector. I ended up back in Reno, Ne- Windermere’s lawyer, Matt Davis—a nice rotting outhouse—only worse. The Yellow Page guy vada, where I moved from, living in a friend’s dining enough guy—says, “If you were serious when you said the helper and I had to wear RESPIRATORS if we room after working a lifetime to afford my own home. said that you would stop, then I am going to dis- were going to work in there anymore. Later he wrote it The house I bought sat reeking and empty, when fi- continue my efforts to pursue you. I am not look- all down in a report. I closed the place up and went nally in January of 2003, I was desperately forced to ing for any retraction. You could pursue your back to the loft. choose between keeping it or saving my credit, paying counterclaim to your heart’s content once you pay Incredibly distraught, I called my agent. He my bills, living expenses, and the lawyer. I sold the the filing fee. What are your intentions?” said to look at my Form 17 Real Property Disclosure house as a fixer-upper at a loss of nearly $50,000 be- And now after almost 4 years, losses of Statement—there’s specific questions for the seller: cause, “...that money would come back in damages.” nearly a million dollars, 2 lawsuits, and 3 years living “4(F) Was a pest or dry rot, structural or “whole In March of 2003, through the discovery in a friend’s dining room—life completely ruined for house” inspection done? When and by whom was process, the sellers revealed the transaction documents just innocently buying a house—I’ve just had a heart the inspection completed?” Sellers’ answer: “Yes” box from THEIR purchase of the home. The folks who sold attack from the stress of it all. checked. “When and by whom...” question mysteri- THEM the house had checked the “Yes” box in the I recognize all the other terrible things go- ously left blank. “4(G) Since assuming ownership, FORM 17 vermin question they’d given to my sellers. ing on in the world, but I humbly implore you—the has your property had a problem with wood destroy- There was also an inspection report they’d gotten members of our collective social media conscience— ing organisms and/or have there been any problems (click to page 4) which stated: not to let Windermere Real Estate crush my life. with pest control, infestations or vermin?” Sellers Cover all vents + holes with a durable checked the “No” box. wire to limit RATS A HOME IS THE MOST DEAR INVESTMENT WE ALL MAKE. Holy smokes! The inspector missed all the Remove + replace the vapor barrier to rat stuff. The sellers didn’t answer all the questions and remove RAT droppings BY MEETING ITS OWN STANDARD OF CARE, A said “No” about vermin, but they had rat abatement Another page of the report said to “Plug RAT “COMMITMENT TO THE HIGHEST ETHICAL STANDARDS, equipment all over the place. I hired a lawyer, Jeffrey holes.” So when the people who sold the house to me UNCOMPROMISING HONESTY AND INTEGRITY,” AND BY Mirsepasy in West Seattle, and he had me videotape bought it themselves, they had their agent write out an ALSO EXERCISING A LITTLE HONESTY AND BASIC HUMAN another inspection with an ASHI certified inspector: ADDENDUM/AMENDMENT TO PURCHASE AND SALE DECENCY, WINDERMERE REAL ESTATE COULD HAVE “In summation, the house is not fit for AGREEMENT, (click to page 5) wherein—among other habitation. All effected insulation, wood members things—their agent wrote: PREVENTED THE DESTRUCTION OF MY LIFE. and fibrous finish materials will need to be re- ... remove + replace vapor barrier. Cover PLEASE PROVIDE YOUR READERS, VIEWERS and moved from the structure to correct these condi- all holes with durable wire mesh. LISTENERS THE VALUABLE REAL ESTATE CONSUMER tions. Additionally, rodent chewing has damaged the wiring. This condition causes a fire safety haz- Who wrote that addendum in March of 1997? EXPERIENCE IN THIS STORY. ard.” George Rudiger, for Windermere Northeast. EXPOSE WINDERMERE REAL ESTATE’S FRAUDULENT That’s what the inspector said in his report after finding yet more rat trouble and a lot of other One of the sellers was his friend of 30 years. CONDUCT AND TACTICS OF INTIMIDATION TO impediments I won’t go into. GOOD GRIEF... “All ef- He’d sold them the rathouse, but they were told it had THE COURT OF PUBLIC OPINION. fected insulation, wood members and fibrous finish ma- rat problems; it was also under treatment for rats by terials...” was essentially the WHOLE STINKING HOUSE! REDI NATIONAL PEST ELIMINATOR when they bought NO WAY PRO SE... The estimate to fix the place was more than $100,000. it. He’d sold me the rathouse, categorically denying I’ve Been Struggling For Years Now Without The ASHI inspector brought along a odor decontami- any knowledge whatsoever, of course. And he was sell- Counsel Against a Hard-nosed Corporate nation specialist, too, who testified on video and later ing his friends their next house, too. Liars Rudiger, Beast Who Litigates For Sheer Recreation. Do in an affidavit, that the subfloors were so contaminated Whittaker and Windermere Northeast were added to You Know A Lawyer or Law Firm Who Still with rat urine, his machines couldn’t ever remove the the Complaint. Feels a Little Idealism and Indignation and stench. I sued the sellers, and the initial inspector who It takes 18 months to get to trial in King Would Represent Me on a Probable Large Contigency or Pro Bono Basis? I NEED HELP!!! missed everything and turned out not to be a member County. After taking $37,000 and spending 16 months of the inspector’s federation or have insurance. At that on the case, attorney Mirsepasy withdrew when I Gary: (775) 848-0288 — email@example.com point in time, I still had no idea my wonderful life would couldn’t provide him another $25,000 trial retainer, be utterly ruined forever. just 2 weeks prior to Windermere’s Motion For Sum- What a mess. Now I had house I had to pay mary Judgment. I ended up opposing the motion alone for, but couldn’t live in it. I had an expensive loft that I and quaking, representing myself Pro Se. I didn’t know needed to stay in, but had given notice on already. I what the heck I was doing. I didn’t know what to say, had a lawyer racking up hours at over $200 per. All my and I lost. Their motion said, “At the time he listed worldly goods went into storage, where they remain to the property, Rudiger simply did not recall Matzen’s this day, almost 4 years later. report concerning an apparent past incidence of On August 21, 2002, attorney Mirsepasy rats at the property.” YET, REMEMBER HERE, THAT I wrote in a certified letter to John W. Jacobi, WOULD NEVER EVEN HAVE BEEN IN COURT AT ALL Windermere, and George Rudiger, Windermere: BUT FOR DISHONEST, LYING WINDERMERE PEOPLE. • THE ONE AND ONLY GENUINE, OFFICIAL • VOLUME XXI Rat Rip-off Real Estate Report SPECIAL WINDERMERE NORTHEAST LIARS EDITION FALL RATFEST 2005 Dear Mr. Wood, Sir... Rats: Better Than A Cozy Bonus Room! I wrote a month ago, asking that you explain the discrepancy between Windermere’s public commitment to “The highest ethical standards. Uncompromising honesty and integrity.” and Windermere Northeast liars Joan Whittaker and George Rudiger, but you are totally silent. Is that commitment actually just more Windermere prevarication? Please call (775) 848-0288 now and explain why I should end up homeless and wiped-out financially after working a lifetime, merely because I bought a home through lying Windermere people, while you Just one charming do nothing about it. Rat got your tongue? Above: upgrades of many similar andthe home I rodent awaiting me within purchased through Joan Whittaker and George Rudiger —With Best Regards, Gary Kruger at Windermere Northeast. (RRRER photo by GMK) Rats... Total silence. 100 N. Arlington Ave. #8H • Reno, NV 89501 WINDERMERE REAL ESTATE: BLOWING LIVES UP WITH LIES. Absolutely no response about “The highest ethical standards. Uncompromising 1. honesty and Don’t list property with Windermere. If you have a current Windermere listing, integrity.” from cancel it. Choose a company you can trust instead. 2. Windermere If you’re going to buy a home through Services CEO Windermere, demand your agent and/or broker disclose EVERYTHING they know Geoff Wood. about what they’re selling you.