Flipchart Skin Care Class Adapted from NSD Allison LaMarr, Laynee Depietro and other multiple sources* (Tape this to the back page of your flipchart – the one that says ―Tip‖) Prior to Class Time—Arrive BEFORE the scheduled time Arrive at her door with one bag. Give her a sincere complement and find out where you will be setting up. Go to the car for any other bag(s). Be careful not to bring in too much stuff! This business should be FUN—not a lot of WORK! We don’t want to look like bag ladies! Set up your trays and mirrors. While setting up -1st point of the 4 point of the Recruiting Plan: Ask your hostess ―Tell me about your friends who are coming….AN…Do you know anyone coming today who may be interested in what I do” – listen for clues. Hostess color makeover (only if this is her 2nd appointment) Arrive early enough and have her with her skin care done – up to foundation. You take her from there to do a custom glamour look. Still prior to the scheduled time —take guests, as they arrive, to the class table to match her foundation while she completes her Customer Profile. Write their color on their profile & put it on her tray. Set a lip gloss sample next to her tray. Get to know each guest. Find out how she knows the hostess. At the scheduled time for the appointment— ALWAYS honor those on time & NOT those who are late! (Tape this to cover all the verbiage on page 1.) ―Welcome, thank you so much for taking time out of your busy schedule to be here tonight! My name is __________. Being here today is my pleasure because anytime I get to introduce or reintroduce someone to Mary Kay products I truly feel grateful because I believe our products are the best on the market at any price. In fact for the past several years we have been the best selling brand of skin care and glamour cosmetics in the United States. How many of you knew that MK was #1? I believe all my heart that you can spend more money on skin care and color but I don‘t believe for one second that you can buy better. Would it surprise you…50K… I hope you‘ve come tonight in need of some fun, because my #1 goal in being here with you tonight is to help you have some fun, do something different for a Tuesday evening, help you fall in love with these products and this amazing company just as much as I am! At Mary Kay we believe that by simply nurturing a woman on the outside, what we really do is nurture a piece of who she is on the inside and my sincerest desire today is that each of you leave here feeling better about who you are tonight! I want you to know that there is no obligation to purchase anything tonight. My goal is that you relax, have fun, try something new, and I want you leave here feeling like a million bucks and not be able to stop looking at yourself in the mirror! If you find something that you do love, then certainly, I would love to service your beauty needs as your consultant. Some of you may have come to try Mary Kay products for the very 1 st time! Some of you came to get out of the house, away from the little ones and the man in your life! Some of you may have come because your friend begged you! Some of you aren‘t sure what happened and why you are here! Some of you came because of the food!!! HA! Whatever your reason, I thank you so much for being here. We will have a lot of fun today and I‘ll be using our Flip Chart to keep me on track! Skip to pg. 5 How many of you know that Mary Kay is the #1 best-selling brand of skin care and color cosmetics in America today? Would it surprise you to know that the Mary Kay Sales Directors are among the highest paid women in America today? I‘m pretty excited about that and to be here with you tonight! We‘ll have plenty of time to talk about that later, but let me just quickly tell you what we‘re going to do tonight. 1. Basic Skin Care – 2. Basic glamour – 3. Sharing some basic information about our company for those of you who are here looking for a simple way in today‘s world to earn some extra cash. 4. And finally, we‘ll sit down one on one so I can go over your personal preferences – example; I LOVE lipstick, I HATE lipstick! I want to know that about you so I can service you to the best of my ability! This is the first of two appointments you are entitled to with me. I don‘t know if you‘ve ever tried to get your hair colored and permed on the same day, but it‘s just WAY too much, and it‘s kind of the same in MK. Trying to teach you everything I know about SC and glamour in one day is just way too much, so today we‘re going to focus on skin care, and we‘ll do very basic glamour. Then at your follow-up appointment I‘ll teach you everything I know about full on glamour. Tonight I‘m going to teach you the basics to get any girl started. So, let‘s get started! What do you think is the #1 thing that‘s make MK so famous over the past 44 years? (Not the Caddy – it‘s our skincare!) Next page Let‘s talk about what we do at Mary Kay… How many of you prefer to try a product before you buy it? Doesn‘t that just make sense to you? Have you ever taken something home from the cosmetic counter in the department store and it was wrong color; too oily; too dry. How many have a make-up graveyard at home (nodding your head and raising your hand)? That drawer of buying mistakes? That will never happen with us because you can try before you buy. FIRST, Mary Kay‘s concept is to let a woman try a product in a no obligation, comfortable environment – her or her friend‘s home – before she makes a decision to purchase. Let her try it to make sure it‘s right for her. Then I‘ll teach you simple step to step how to use it and then when you and I get together again in a week or two, we‘ll make sure everything you are using is right for you! If we don‘t get your foundation color right…we can exchange it…because SECOND, Mary Kay is unconditionally guaranteed. You will never be stuck with something in Mary Kay that you don‘t love. THE CUSTOMER PROMISE OATH!! Ok everyone ~ Raise your right hands and repeat after me ―I promise …that if I find something tonight that I just cannot LIVE WITHOUT…and I take it home…only to discover that it‘s not right for me….I will tell my consultant….so she can exchange it for something that IS right for me..‖ Ok…grab your beauty book that looks like this – (HOLD IT UP) and write your name on the front. This is your book. You can do anything you want with it, make notes, draw pictures of me -as long as they are cute, and skinny (whatever) and turn to page 5. Now, when it comes to skin care MOST women would prefer to skip right past it, because it‘s too complicated and it takes too long. PLUS color is the fun part anyway, right? But, would you all agree with me (nodding and raising your right hand) that taking care of your skin is the most important part of looking younger and feeling better? After all, your make up will never give you the look you want if you don‘t take care of your skin. Do you know that most women spend more $ and time on household cleaning products (like toilet and floor cleaner) than they do skin care? If you think about it – THAT‘S CRAZY – because you can always buy a new toilet, but you can‘t buy a new face! How many of you are excited about looking old??? OK, then let‘s talk! You‘ll receive 2 makeovers with Mary Kay. The first one today is to get your skin looking young, soft, and great again, the 2nd within the next 2 weeks will be to fine tune your skin care – make sure it‘s working right and then to have a custom color makeover session and to have the chance to get free products. Since today we are focusing primarily on skin care we are going to be cleansing around your eyes so we won‘t remove your eye make up tonight ~ we‘ll save that for when we do your personalized color appointment. PAGE 13 First of all, it‘s important to use a premium product, customized for your skin care needs. Secondly, it‘s important to use all the same brand of skin care. Mixing and matching is like waging chemical warfare on your face. Think of it like this. If you were going to bake a cake for a very special occasion, would you take out 5 different recipes and choose one ingredient from each one to put into your cake? If you did, what would happen? (wait for answers) You would have absolutely no idea of the end result, right? But that‘s what we do with our face! We use a cleanser from one brand, a moisturizer from another and a freshener from yet another. And then we wonder why we are not happy with the result! I will be following up with you to make sure you LOVE everything you have. OK, so lets get serious about your skin. Follow along with me on page 6 of your Beauty book. There are 5 basic steps to great skin – does anyone know what they are? WAIT FOR ANSWERS (Cleanse, exfoliate, tone, moisturize, protect). You got it! The first one is cleansing. You want to cleanse your skin morning and night, every day! So, on that bottle that says 3-1 Cleanser, write ‗morning and night‘. If you FAIL TO CLEANSE, it‘s a CRIME! In the morning it‘s a misdemeanor, but at night, it‘s a FELONY! And, I have heard that if you don‘t wash your face at night, your skin ages 14 days. So on that same bottle write 14 days. Now, I have absolutely no idea if that‘s correct, but it‘s what I‗ve heard, and the truth is, your skin does age more rapidly when you don‘t wash it before bed. So 14 days will remind you not to use your pillowcase as a washcloth. Why don‘t you FEEL your skin really quickly? That way you will know if it feels any different after we try the products. Page 8 . Turn to page 6 in your Beauty Book Let‘s take a look and most importantly FEEL this collection of products in action. Scoop up that product in the corner of your tray – apply the cleanser in an upward and outward motion all over your face avoiding the eyes. When you are finished, I‘m going to give you a wet cloth to remove it with. And as you work it in your skin I‘ll explain what‘s happening. The Timewise 3 In 1 Cleanser does three things at one time! Simple huh? Cleanse, exfoliate, and freshen. We know that it‘s very important to exfoliate regularly. How many of you sit down twice a week for 10-15 minutes with a mask of your face? Why is it that we do not exfoliate regularly? (they will usually say time) Exactly, so Mary Kay has put the exfoliater right into your cleanser! Hence the name, TIMEWISE (because it saves you TIME) 3 in 1, because your cleanser, mask and freshener are all in the cleanser! Cool, huh? And it even comes in a bar for those of you who prefer. After using it for a week or so, if you think you want or need a different formula cleanser, you‘ll consultant will be happy to switch it out when we have your check-up and color appointment. Doesn‘t that feel great? Fresh! Clean! So as you wipe it off with your cloth…imagine you are at home in your shower. Just like you do now, in the morning probably, you shower and wash your face. This little bottle stays right in the shower, you squeeze a dime sized amount in your hand, wash your face, rinse it away. And when you step out of the shower, you‘ve cleansed, toned, and exfoliated all in one step! Simple as that!! How does your face feel? Now, Are you ready for instant gratification??? How many of you have ever heard of Microdermabrasion? Have any of you ever had it done? We‘ll how about since I‘m here today treating you to something different, how about we treat ourselves to a microderm. treatment? There are 2 steps in the TimeWise Microdermabrasion Set. This set goes to work immediately to fight fine lines, make your pores look smaller and revitalize the skin so it looks softer and smoother. Once you try it, you will wonder how you ever lived without it. So I can show you how it works, let‘s do it to the right side of the face. Let‘s start with Step 1 ~ Spray the right side of your face with your shower in a bottle (spray bottle) and then scoop up that second product on your tray. This step is a super exfoliating cream that contains the same aluminum oxide crystals the dermotologists use. These micro fine crystals immediately polish and gently removes dull and lifeless skin cells. This process energizes and instantly reveals more radiant, healthy-looking skin. Now re-spray and wipe with your cloth and we‘ll bring you a fresh cloth to repeat – spray and wipe. Step 2 Replenish: The second step is a lightweight, nourishing serum with a wonderful restorative effect. Instantly, skin feels soothed, smoothed and softened and ready for your next step in your Mary Kay skin care regimen. You‘ll want to Micro 2 to 3 times a week. Feel the 2 sides and compare! Tell me what you feel! 85% saw improvement in skin texture, 73% saw a reduction in fine lines, 71% saw smaller-looking pores. Who doesn‘t want these results‖? Next Page Now...everyone get very close to your mirror and look closely…..as you look in the mirror, I want to share with you a little about how your skin ages. Does anyone know how old you are when the first signs of aging start to appear on your skin? (Mid-twenties) And unfortunately for us, it doesn‘t reverse itself from there. As you look, I want you to know that how old you are is your business, how old you look is going to be mine for the next 30 minutes!! So, for the good news!!! It‘s never too late to start taking care of your skin. Likewise, it‘s never too early. Mary Kay has the answer to the war on aging. It‘s called Day Solution and Night Solution. (Hold the bottles up from your roll up bag) This is our DYNAMIC DUO!! On your Beauty Book on page 7 - on the white bottle, write ‘DAY’ really big. The Day Solution is used during the…DAY!! That‘s because it‘s our protect step…it has an SPF of 25, which protects your skin from damaging UVA/UVB rays AND antioxidants that neutralize free radicals – which basically means the pollutants in the air wont‘ damage the skin with this protect layer in there, plus is has calming peptides that relax expression lines and light diffusers to soften the appearance of fine lines and wrinkles. The second part of our duo is the NIGHT SOLUTION - on the clear bottle write ‗NIGHT‘! The Night Solution supplies a highly effective blend of vitamins and botanicals to optimize the skins renewal process at night to restore elasticity—see the little beads? The ingredients, over time, will dramatically reduce the appearance of fine lines and wrinkles. Now, go ahead and apply the Day Solution that‘s in your tray to ONLY THE RIGHT side of your face again to see how it feels. I call the Day and Night Solution ―support panty hose for your face‖, because they just lift everything up and suck it back into place! Skip to pg. 11 OK, I know that the other side of your face is feeling completely neglected! Go ahead and apply that last product on your ENTIRE face!! So next you apply your Moisturizer morning and night, so write ‗MORNING & NIGHT‘ on that moisturizer bottle. How does that feel? If you think you need more hydration, we will add it at your follow up appointment. PAGE 14 PART ONE OF PAGE 14 Now, where‘s the first place you have noticed signs of aging on your face? The eyes – right! Let‘s treat you to our new Firming Eye Cream. Ophthalmologist and dermatologist tested, we‘ll apply this to one eye to start so I can show you how it works. Go ahead and apply it to your right eye. Rich and creamy---this product improves firmness, brightens the delicate skin of the eye area, delivers intense hydration, while fighting fine lines and wrinkles. A girl‘s best friend!!! Take a look at both eyes and tell me if you see a difference yet? Now, let‘s apply that blue gel to the same eye so I can show you something even better!!! Watch what happens when you add our soothing eye gel to the firming eye cream. This cool, soothing gel contains botanical extracts that tone, firm, and reduce puffiness. It provides immediate moisture, cools and refreshes a tired appearance, and increases the skins moisture up to 130%! Now take a look at the 2 eyes and tell me if you see a difference! Yay!! Go ahead and treat your other eye… Let‘s treat your lips! First take that next creamy product and scrub the dead dry skin – this Satin Lips mask will exfoliate dead surface skin cells that cause lips to appear dull and lifeless. Wipe that off with your cloth. Next, apply that clear balm. A single application of our lip balm moisturizes the lips for at least 6 hours! How does that feel? PAGE 12 ―Of course, foundation is the final step in any good skin care routine. It helps protect your skin from the environment as it evens skin tone and covers flaw for a healthy, glowing look.‖ Think of it this way, if you are driving through town and you see two houses side by side, both 25 years old. One is painted and one is not. Which one looks better? Exactly, because the paint protects the wood from the environment. Think of your foundation the same way. We have 5 different types of foundation and a color that matches every woman‘s skin...so there IS one that is right for you! Just dot it on and blend. Our medium coverage foundation is the best on the market, and that‘s what you‘re going to try today. You‘ll love how your skin feels when you use it. You can always use your fingertips, a sponge, or a foundation brush to apply, but for you today we‘re going to use our fingers. So go ahead and dab it on and rub it in. Simply dot on and with your finger tips, smooth outward lightly in sweeping strokes, carefully blending along the jaw line. A bit about our foundation – It has advanced color pigments for a natural look, vitamin A & E, cucumber & lemon extract to even out skin tone, it‘s oil- free & has transfer resistant properties. When booking your follow up facial today with your consultant, you can discuss which formula is best for your personal foundation needs. Notice how your foundation seems to disappear. That‘s how we know we selected the right shade. We also have multiple formulas of foundation and your consultant will discuss the right Mary Kay foundation for you at your individual consultation. If you find that it is too light or dark or you need a different undertone, make a note on the back of your profile card, and we‘ll be happy to change it during your private consultation. I also think you sometimes have to wear a foundation for a few days in all different lights to be sure its right for you. If needed, we can always switch it out at your check-up facial. PAGE 7 Let‘s review our PowerHouse Skin Care Steps. These simple steps we‘ve just completed are the same steps you‘ll follow at home. In the morning, first apply your TimeWise 3 in 1 cleanser, your TimeWise Day Solution with Sunscreen SPF 25, TimeWise Age-Fighting Mosturizer and your TimeWise foundation. At night, apply TimeWise 3 in 1 Cleanser, TimeWise Night Solution And TimeWise Age-Fighting Moisturizer. Remember your new Microdermabrasion 2 to 3 times a week. When you combine all 5 of these products pictured together you have ourr Miracle Set, so write MIRACLE really BIG on that picture. While you are looking at the photos on page 7 of the woman‘s eye before and after using the Miracle Set for 12 weeks, let me tell you the results you can expect from these products…read statistics from Beauty book. So how does your face feel? Doesn‘t it feel soft? That‘s after just one use, so just imagine how good it would feel in a few weeks! Now, what is the #1 reason women do not take care of their skin? (time) You‘re right, so I‘m going to show you how fast your skin care routine would be if I weren‘t here yakking at you. We are going to have a RACE! So, everyone hold up your hand. I want you to apply products to the area where your wrist and hand meet (the joint) as fast as you can, in the order I tell you. That means right here (show them the joint area above where they did Satin hands) OK, get ready, get set... massage the TW 3-1 Cleanser on and wipe it off. Now, put on your Day Solution, now your Moisturizer, now your foundation. OK, now put foundation on the joint of your other wrist and see how differently it goes on and how it looks. What do you notice? (Someone will say lines) Notice the difference in the lines? If you see that much difference in one application of the Miracle Set, what will you see after a few weeks? That‘s why we call it the Miracle Set. If you want to look younger than everyone else at your Class Reunion – this is the set for you! OK now, fluff up your hair a little and you have just completed everything you need to take great care of your skin and win the war on aging. Doesn‘t your face feel great?! Skip to pg. 16 This would be a great time for a FREE GIFT! I want to give away a FREE gift. Is that OK with everyone?‖ (Play the REFERRAL GAME—have them get their cell phones out—FREE eye shadow or something and write the names / numbers on the back of their pink profile) Pull out your pink Customer Profile card that you filled out when you came in. Flip it over and you can use these lines on the back. While I let your foundation set for a moment let‘s play a quick game. The greatest compliment you can give me is a referral. I build my business on referrals and if you‘ve enjoyed yourself today and think of a friend, family member, co-worker who you think would like to enjoy a makeover, you can write her name and number and I‘ll call her and introduce myself, offer her an opportunity to be a part of my before and after makeovers I do and if she‘s interested – GREAT! And if not, I‘ll thank her politely and check her off the list. I won‘t send her a nasty note or bother her!! Sound good! Great! I‘m going to throw the trash on the table while you play and everyone to write 5 names & #s of girlfriends who would enjoy being pampered and would give their opinion gets a gift! (a past pcp gift, an eye color, a $10 gc, whatever you choose to give out) Ready, Set, Go! Turn back to pg. 2 Ok, go ahead and apply your Powder to set everything before we go on to a little color. (2nd point of the Recruiting Plan) Before we get to the Color I have a HUGE FAVOR to ask of you. We always share a little about the company because we never know who might be looking for some extra $ and it‘s always good to know a little about the Company who makes your products. (Tell your ―I Story‖ - 2 minutes MAX.) Next page I have a favor to ask of you all. I know this is something you may never in a million years have considered for yourself and that‘s perfectly OK with me, but would you be offended if I took a moment to share just a little information for that one person who is just maybe a TAB bit curious about what I do? There are always women in the room who have at least one question about what I do, how it works, do we really get cars in MK (YES!) and how much money can you REALLY make and all that stuff! And I‘ll even make it fun and I‘ll bribe you into helping me out by giving you a tickets for a door prize just for participating! (Play the IT’S IN THE BAG MARKETING GAME – 10 MINUTES MAX) Thank them for listening and do a drawing Next page So that I can follow up with you appropriately – if you want more information I want to provide it, and if you don‘t I certainly don‘t want to bother you!!! On your pink profile – in the upper corner by your name – I‘m going to ask you to give me a number from 1-10. 1 is ―I would never in a million years do something like MK – I‘d rather eat worms‖! And I have some in my car – (laugh)! And 10 is ―It‘s a hundred bucks, I‘ll give it a shot and see if I like it‖ The only number I ask you NOT to give me is a 5 because it doesn‘t tell me if you want more information or you don‘t and I want to do the professional thing! Mary Kay has always said that there is 1 new Beauty Consultant at each class! I wonder who here today is just a little bit curious about what I do?? Skip to pg. 15 Now who‘s ready for some GLAMOUR!?! Turn to page 15, our focus today was on skin care, but you are all going to get my dash out the door look, how to look like a million bucks in 5 minutes. QUICK GLAMOUR – neutral color cards from starter kit are GREAT…you can have them work on glamour while you do the individual close. Table close first – then show them basic color cards and let them play while you do individual close… Everyone looks great! At your check-up appointment, we‘ll also do customized color. I have a computer program that will recommend the very best colors for you based on your skin, hair, and eye colors. Who would like to see your customized colors just for fun? If you look at the compact on page 15, that‘s the #1 compact in America, beautiful African American model, her looks are in that compact. (Mention liners and primer.) (Romance the Custom Compact.) It‘s made out of the same thing your phones are made of and it won‘t crack or break and you won‘t need a rubber band to hold it together! Plus, it saves on the environment and your pocket book. You only replace the items you run out of instead of buying the entire case and throwing the old one away! Turn back to pg. 14 PART TWO OF PAGE 14 (Table Close – Pass out Closing Sheets) You know, people always ask me 3 questions: 1. How does this come? 2. When can I get it? and 3. How much does it cost? So, let me answer those 3 questions for you right now. But first, let me assure you again, that there is absolutely no obligation to purchase tonight. However, if you just can‘t stand to go home without what‘s on your face, I will tell you about our different sets and the prices. Would that be alright with you?‖ I just handed you a product sheet that shows you all of your options, (THIS PART WON’T FIT AND NEEDS TO BE MEMORIZED! – KNOW your open and close) There is a ton of information on this sheet so I am going to walk you through it. There is a TRU bag on every table so you can see live and in person what we are talking about as I walk through your products very quickly. On the bottom right hand corner of your collections sheet you have your Miracle Set. This is what is on your face today. Feel how soft your face feels? It includes the Timewise 3 in 1 cleanser, the Timewise age Fighting moisturizer, the Day AND the Night solutions and of course your choice of foundation. That‘s our basic collection for complete cleansing, toning, exfoliating, moisturizing, protecting, and renewing, the #`1 selling brand of skin care right in that set! If you look over to the left one collection you have our Micro-Miracle Set. The Micro-Miracle set includes your Miracle set and ADDS Microdermabrasion for that soft feeling on one side of your face today. That‘s our Micro Miracle Set. If you look up one collection you have tonight‘s special……. The collection above that is our MICRO CADILLAC collection. This is my most popular collection. It comes with everything you tried tonight. You get the everyday skin care in the Miracle Set, you get Microdermabrasion, PLUS the silk in a jar hydrating gel, and the Firming Eye Cream, and eye gel, and of course the Satin lips set – the mask and the balm. This set is my most popular collection and I think it‘s because you get all of the skin care you tried tonight exactly the step by step way it‘s supposed to be use, and of course you save some money – we all love that – but the reason I believe it‘s so popular is that you get the TRU bag as a free gift. I LOVE this bag! (hold it up) First, it hangs on the back of the bathroom door to keep you organized, the pockets are clear zippered pockets for easy access AND (Pull one pocket off) each pocket comes off so you can just grab the one you want to go to the gym or wherever, and when you travel, you just ROLL IT UP, pop it in your suitcase, and when you get to your destination, you have (UNROLL IT) everything you need just like at home. It‘s perfect for travel but you can also hang it in your bathroom where its SO convenient. Your product is not on the counter where you have to dust around it, and the kids can‘t get into it, AND it‘s not inside the cabinet where you forget to use it. That‘s our Micro Cadillac. The Elite Cadillac is our CADILLAC of collections. It‘s for the I DESERVE IT ALL GIRL….go over the Elite…. Skip to pg. 17 SIDE Note: Individual close: 1. Thank them for coming 2. Ask ―Did you have a good time‖ 3. ―Great – what did you enjoy the most‖ 4. ―Great – well let‘s make a wish list – a wish list is everything you enjoyed whether you want it today tomorrow next month or next year – I know your individual preferences‖ 5. Make a wish list on the back of her profile 6. Ask ―Great – it sounds like you enjoyed a lot of our products, is there anything you‘d like to take home for yourself‖ And then BE QUIET and let her tell you her desire. 7. ONLY THEN you can pull out a sales receipt, calculator and write her sale up. If you‘re a bargain hunter, you have a couple of options. Now let‘s say that YOU know that you DESERVE it all and no one would argue otherwise. But there might be someone at home who would kill you if you came home with it all. You may be wondering how you can really get everything you want without breaking the bank, right? Well, I can take cash, checks, M/C, Visa or Discover, piggy banks or I even have a ‗he‘ll never know plan‘ - a little cash, a little check, & a little credit card!‖ HA! I really do have a payment plan I can talk with you about. (Pause, establish eye contact with each guest & lower your voice) I want you to know …IF YOU WANT THESE PRODUCTS, I WILL WORK OUT A WAY FOR YOU TO HAVE THEM!‖ (Big pause to make sure that sinks in.) If you do not love them, I will not let you have them. A one time sale means nothing to me. I want you to love and get benefits from them forever. Next page Aren‘t you happy to know that you can take your products home tonight? I‘ve enjoyed being here tonight! Did you have fun? Alright, we are going to take a 10 minute break now so that I can complete your individual consultation to go over your questionnaire and to make a wish list. A wish list is everything you enjoyed today so that if you ever decide you want it – today, tomorrow, next month, next year! I know what your personal preferences are. And at that time, if there is something you are interested in, you can let me know. Thank you all so much!!! Next page *Thanks to Laynee DePietro and NSD Allison LaMarr for sharing what they each have learned and allowing us access to use and modify their words to fit our needs!! YOU may adapt these words and modify them to fit YOUR needs and YOUR skin care class!! Happy ‗facialing‘ and selling!!!