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HOW TO WRITE A RESUME
Presented By
Dinorah Rodriguez
HOW TO WRITE A RESUME
As you approach writing your résumé, it is important to know that this is a
marketing piece, an advertisement, for your unique set of skills, abilities
and experience. It is a tool that you use to gain an interview. Employers
today want to know “What can you do for me?” …It is up to you to do the
research and discover what employers in your field seek in a prospective
employee.
A résumé today is not the "historical" document it was 5-10 years ago, with
the availability of personal computers, it has become a fluid and changing
document which must be personalized and targeted whenever possible.
In marketing terms, we'd like you to think of your résumé as a billboard. It
is not going to be possible to list every single item of interest about yourself
in this document - you need to identify what will be of interest to your target
audience and highlight that information.
We invite you to go through this workshop from start to finish - it will take
less than an hour. After doing so, if you are a current student or alumni of
Texas A&M University- Kingsville feel free to contact our office if you have
any questions. We look forward to working with you!
What Will a Resume Do For Me?
Enable you to assess your strengths, skills, abilities and
experience - thereby preparing you for the interview
process
Act as a reminder of you to the employer/interviewer after
you're done interviewing
Be a basis for the interviewer to justify your hiring
The ultimate goal of a resume is to gain you an interview!
Are There Any Absolute Rules of Resume
Writing?
Yes, but only a few! Almost every rule you have ever
heard can be broken, if you have a very good
reason. Some rules, however, are absolutes, including:
No typing errors
No errors in spelling
No lying or grandiose embellishments
Are There Any Absolute Rules of Resume
Writing?
No negative information should be included
Include only relevant information
Never be more than two pages long
What Are the Other (Sometimes Breakable)
Rules of Resume Writing?
While most recently graduated college-student resumes are
one page, this is not an absolute rule,
IF you have the right combination of experience and
education.
Your resume must be long enough to detail what you have
to offer a potential employer, BUT short enough to entice
that employer to want to know more (that is, invite you for
an interview.)
As a general guideline, you should keep your resume to one
page until you have 5-10 years of experience, then go to
two.
If you cannot fill two entire pages, you should condense it
to one page.
Will I Have More Than One Version of My
Resume?
YES!
Employers today want to know what you can do for them,
so it is imperative that you create a targeted resume each
time you apply for an opportunity.
You will also develop a 'generic' resume to use in online
databases, such as ours.
You may also need a scan able or web-based resume,
depending on your field; more on these later.
Are There Different Styles of Resumes?
Yes, there are three resumes styles. The chronological and
functional styles have been around for a long time.
Employers today are requesting the targeted style. Click on
the resume type to see an example. Our workshop focuses
on developing a targeted resume. We are not
recommending that you follow these examples. It is
important that your resume be unique
Which Style is Recommended for College
Students?
Texas A&M- University Kingsville Career & Counseling
Services recommends doing a TARGETED resume,
although some circumstances dictate a more generic
approach.
Types of Resume
Chronological
Functional
Targeted
How Do I Get Started?
• Get a job announcement or description for the job, or type of job, you
are seeking, if possible.
• Make a list of all co-curricular activities you are involved in (clubs,
Greek organizations, honor organizations, major-specific fraternities,
intramurals, etc.)
• Compile a list of all community activities of which you are a part (PTA,
church committees, social clubs, volunteer work, etc.)
• Gather together job descriptions from your past positions. If you haven’t
saved copies of these, you should from now on!
• List what things friends/relatives/peers come to you for help with. This
may assist you in identifying strengths you would not otherwise
recognize in yourself.
What Must I Have on My
Resume?
Name
Address
Phone number
Objective
Education
Profile or Summary of Qualifications
Experience
What Else Can Be Included on My Resume?
Licenses/Certifications
Accomplishments/Achievements
Affiliations/Memberships
Activities and Honors
What Should Never Be on My Resume?
Height, weight, age, date of birth, place of birth, marital
status, sex, race, health (some of these items may be
necessary on an International Resume) or social security
number (NEVER!)
The word "Resume" at the top!
Any statement that begins with "I" or "My"
Reasons for leaving previous job(s)
Picture of yourself
Salary Information for previous positions or Salary
Expectations
Reference names
Religion, church affiliations, political affiliations
How Do I List My Name?
Use your "go-by" name. That is, if everyone knows you by
a nickname or your middle name, use it.
For example, Katherine Elaine Johnson – if everyone calls
you Kate – just put KATE JOHNSON on the top of your
resume, if everyone calls you Elaine – use ELAINE
JOHNSON or K. ELAINE JOHNSON.
List any professional credentials (M.D., CPA, Ph.D.) that
are appropriate for the job sought.
What About Phone Numbers or Email
addresses?
By all means, list your current phone (and permanent phone if you
plan to move soon) then ~ get an answering machine hooked up to it
and make sure you have a professional sounding message on it! Think
about who is going to be calling and what image you are trying to
project.
We don’t recommend including any mobile phone #s, mainly because
you want to be as prepared as you can for a phone call from a
prospective employer. You don’t want to be caught at the gym or
putting gas in your car. With your home phone # and an answering
machine you can check remotely, you will be in touch.
What About Phone Numbers or Email
addresses?
If you must use your cellular phone # - be sure not to answer it every
time it rings. If you are not in a position to have a professional
conversation and consult your calendar to make an appointment -
DON'T answer; rather, let your voicemail pick it up and you can return
the call when you are ready.
Email is a great way to communicate. However, only include yours if
you check it on a regular basis (everyday!) Employers who use this
method will expect to hear back from you soon. Also, be sure your
email address projects your professional image as well ~ addresses like
2hot2handle@mail.com or braindeadat21@hottie.org would not be
appropriate! Use common sense.
Do I need an OBJECTIVE?
YES, it tells the reader why you are sending the resume,
i.e., what position or type of position you are seeking.
It should be very brief, does not need to be a complete
sentence.
An objective is like the thesis statement of your resume.
Everything you include after it should support it!
Ideally target your objective to include job title desired,
position level, field, industry, and/or company name. If
you are sending this resume for a specific position at a
specific company - SAY IT HERE!
Do I need an OBJECTIVE?
Use the objective to tell what you can do for the company, NOT what
you want the company to do for you… no statements like: to gain
valuable experience, etc.
Avoid the words "entry level" ~ we recommend "professional" instead.
All post-secondary institutions from which you (a) have a degree or (b)
expect to receive a degree
College name, city, and state
Major - be sure to get the exact name of your degree and list it here! If
you don’t know, check your degree plan or check with your advisor or
dean’s office.
Graduation date (or expected graduation): Month/Year
Should I put my GPA on my resume?
Yes, if it is 3.0 or higher
If your overall GPA is lower than 3.0, but your GPA
within your major is 3.0 or above, you can isolate your
major GPA.
If you list your GPA for one degree, you must list it for all.
Licenses and Certifications –
Do I include them?
Yes, if they are relevant to the job you are seeking.
Otherwise, no.
Does Coursework Belong on my Resume?
Typically you use this section only if you are seeking a co-
op or intern position, in which case, you will have a section
under Education where you list your Related Courses.
However, some disciplines utilize a relevant coursework
section. When in doubt, check with our office or ask a
trusted professor.
If you took a course that is one which other students with
your major would not take and it would be advantageous for
a particular position, list it (probably under your
qualifications area.)
What About High School?
Don't include high school on your resume, as a college
student, it is understood that you completed high school.
Exceptional activities and honors from high school may be
included IF (1) the honor is one that very few receive (i.e.,
valedictorian, Eagle Scout, etc.) or (2) the award shows an
early interest in your career
What About Junior College?
Include it under education only if you received a degree.
By all means, include any campus organizations/honors
you received (whether or not you graduated) IN THE
HONORS and ACTIVITIES section at the bottom of the
resume, NOT under education.
Space issue: If you are having difficulty getting your
resume to fit on one page and your junior college major
was unrelated to your current career objective, omit it.
Where do I list Academic Awards, Honors,
and Recognition?
We suggest using the Honors and Activities section at the
end of the resume.
Summary of Qualifications / Profile /
Skills Section
This is where you showcase for the employer what you have to offer -
keeping in mind what the job entails.
You won't put every single skill, experience, or attribute you possess
here, focus on what you can do to successfully perform the job.
Tailor this section to reflect what the employer is seeking, different
positions will warrant that you create different qualifications sections.
These are brief statements of your experience, training and/or personal
abilities which summarize your skills, abilities and experience.
Qualifications are more experience-based whereas Profiles are more
personal attributes
Complete a Job Duty/Task Analysis worksheet for each job you've
held and activity you are involved with. Refer to the lists you prepared
earlier in the workshop from past jobs and activities.
Developing a Summary of Qualifications /
Skills / Profile - STEP ONE
Begin by identifying your strengths, skills, abilities gained through
past employment or campus organization or classroom experience.
List job duties, one at a time, from past jobs and from campus
involvement, etc. using the Job Duty/Task Analysis Form like this, if
you've already done so. Are you getting the idea that this is an
important step?
From these duties, identify what transferable skills you developed
and write these in the middle column of the worksheet. Remember,
typically an employer doesn't want to know what you did for
someone else. S/he wants to know what you can do for his/her
organization.
If there was a result (an accomplishment) related to the job duty, put
it in. This information may or may not be included in the Summary
area, but would probably be used under the specific job to illustrate
your on-the-job success in the Work History section of the resume.
Developing a Summary of Qualifications /
Skills / Profile - STEP TWO
Now that you know what you can do, it is time to identify what the
employer needs
This can typically be determined by thoroughly reading the job
description and/or position vacancy announcement. Look at job duties,
position requirements and preferences, desired traits,
knowledge/skills/abilities (also called KSAs on governmental
announcements), etc.
If you are developing your resume for a database or a class, not for a
specific job, this step can be accomplished by gathering job
descriptions/vacancy notices from various websites. Get 5-10 different
notices or job descriptions and note the common traits and experiences
sought. Don't worry about where these jobs are located. You're not
really applying for them - you're just trying to get a feel for what
employers are looking for in a successful candidate!
Developing a Summary of Qualifications /
Skills / Profile - STEP THREE
Employer Skills Match - develop your Qualifications or Skills section
by matching up what the employer needs with what you can provide.
Sounds simple enough!
These are brief statements of your experience, training and/or personal
abilities.
They should highlight what you have to offer an employer (based on
what the position requires.)
Begin each with an action verb or number, being sure to choose
different words to begin each statement - click for sample verb lists.
Subheadings can be used, if appropriate, i.e., computer skills, customer
service skills, etc.
Note that "Qualifications" or "Skills" are more experience-based or
quantifiable whereas "Profile statements" are more personal attributes.
How Do I List Jobs Within the
Experience Section?
Job listing should be in reverse chronological order (that is, your most
recent job is listed first.)
Listing must include name of company, city and state. Do not list street
addresses, supervisors, telephone numbers or reason for leaving.
Dates of employment are required. Be sure to include month (or term)
and year, i.e., Fall 2004 or June 2003-present.
There is no rule about which jobs you must include. Use your discretion
and include everything needed for the employer to make a good decision
about whether or not to interview you. You might list every job you've
ever held or you might just list your last 3 positions.
Another approach might be to only include the relevant positions you've
had and name the section Related Experience or Relevant Work History
or something similar.
How Do I List Jobs Within the
Experience Section?
Another option is to isolate the related experience (including
internships) in one section (titled Related Experience or Internships or
??) then follow with the unrelated (but still valuable) experience in a
Work History section.
List a job title so the employer has an idea of the work you performed.
If you didn’t have an official title, choose one that best describes what
you actually did at this job.
Typically job duties should not be included here unless they are
highly
Relevant to your objective. Even then do not include duties which are
Implied by your job title or alluded to in the Summary of
Qualifications or a Profile section. However, job accomplishments
SHOULD be listed as bullet statements under each position as
applicable. This is where
you get to use the information identified as "results" from the
Where Do I Put My Activities and
Honors?
We recommend that you put this section after your Employment
History.
Include scholarships, honors, organizations, and memberships.
Community work, volunteer work, is also appropriate to list here.
You don't have to include everything you've been involved with if
it is overwhelming. Keep your goal in mind (getting that interview)
and give enough information to allow the reader (i.e., potential
employer) what s/he needs to make that decision.
Remember, don’t include anything from before college unless it is
truly an exceptional feat.
Rank these items from 'most impressive' or 'most relevant' to 'least
impressive' or 'least relevant' as it relates to your job target.
Name this section what it is. If it is all community work –
Community Involvement – would be a good name; if it is all clubs
and organizations – call it Activities; if it is all honors – call it
Honors.
Are There Activities That I Shouldn’t
List?
Some activities we are involved in may be controversial. For
example: political affiliated groups or volunteer work or church
activities. We call these "hot buttons" and our advice is:
IF that activity or membership is SO important to you that you
would not want to work somewhere that it wasn’t ‘ok’ then
include it on the resume, but
IF you are more interested in the opportunity and would just as
soon wait to let them know that you are a Democrat or a Baptist,
leave it off or list it generically, for example: Sunday School
Teacher
What About Hobbies and Interests?
As a general rule, we don’t recommend that you list hobbies or
interests unless they are
(1) organized, i.e., you belong to a club or
(2) relevant to the type of position you are seeking
Who Can I Use As a Reference and How Do I Format the
Reference Page?
As stated earlier, reference names don’t go on the resume itself.
They are a separate document, using the same header you did on
your resume. Then list the reference names and contact
information in block (envelope) style. Do not send to employer
unless they request it.
What About Hobbies and Interests?
We recommend between 3 and 5 references. They should all be
individuals who have direct knowledge of your job abilities
(supervisor, etc.) or a professor who teaches a major-related class.
They should all be individuals who have direct knowledge of your
job abilities (supervisor, etc.) or a professor who teaches a major-
related class.
Ask the references permission before you use them. Also ask them if
they will give you a good reference. You don’t want to list folks who
won’t sing your praises! Make sure to ask where they would like to
be contacted, i.e., home or work and get the correct contact
information for each person. Afterward, follow up with your
references by sending them a copy of your completed resume. This
will help them if/when they get a call on you.
Be sure to take copies of your references to all interviews. Most
employers will request them at that time.
When & Why Do I Need a
Cover Letter?
Any time you send your resume to an employer it should
be accompanied by a cover letter.
A cover letter acts as an introduction for your resume.
A cover letter also stands as a sample of your writing
skills, so be sure to make it the best possible sample you
can.
If you are sending your resume via email - the cover letter
is the email message itself. Then attach the resume
following the employer's instructions (i.e., MSWord
document, text document, etc.)
I Need My Resume to Distinguish Me From
Everyone Else, How Do I Do That?
Spend some time up front to determine what you have to
offer and what you are worth to an employer.
DON'T use the resume wizard or template from your word
processing software or copy the samples from this
workshop! This document needs to be uniquely you - you
don't want to look like anyone else's.
Answer the question, "Why am I more qualified than the
next guy?" Then develop your resume to reflect that.
DON’T try to distinguish yourself by fancy fonts, clipart or
non-traditional papers. That is not the interest you want to
capture!
What Is Focus In a Resume and Why
Should Mine Be Sharp?
It is imperative that you catch a prospective employer’s
attention within the first few seconds of reading your
resume.
People today are busy and often don’t spend more than a
minute or two scanning resumes, so you have to sell
yourself quickly and concisely.
Be sure when you are crafting your Summary of
Qualifications / Profile area to highlight those skills that
apply to your job objective.
Remember that your objective is your "thesis statement" –
proceed from there.
What Are the Type/Design Details I
Most Need to Know and Follow?
Make use of your word-processor's style elements. Use bold, italics,
different font sizes, upper-case and small capitals lettering for
emphasis and to direct the reader's eye.
Type should be between 10 & 12 pt. We suggest using a professional,
readily-available font such as Times New Roman, Arial, Bookman,
Trebuchet, Lucida Sans, Garamond, Verdana or Courier. You can use
a different font for the headers of your resume as well as your contact
information but don't use more than 2 types. As noted above,
however, you can vary the size, style, etc.
Make sure your resume looks good! Don’t have all the text on the left
side of the page and lots of blank space on the right. Use white space,
but also spread out your information in an aesthetically pleasing way.
Use bullets to draw the reader’s eye. But don’t bullet everything! Use
them to highlight the strong points of your resume such as the
Qualifications or Profile statements.
Be consistent with headings (size, boldness, etc.) and body text
(indented, not indented, tabs right-justified, tabs left-justified, etc.)
What About Paper?
Use resume paper. This can be purchased by the sheet at a
print shop or by the box at any office supply or discount
store.
Don’t get fancy – plain white or off-white (cream, ecru,
etc.) is your best bet.
As noted earlier, don’t go with any bordered or themed
paper. You want the attention on your resume content not
on it’s vehicle!
What About Mailing?
Don’t fold and stuff your resume in an envelope (even the
nice ones you can buy to match your resume paper!)
Buy envelopes that are the same size as your resume and
slip your cover letter on top, then your resume. Type an
address label and return address label (or stamp if you have
it) and mail flat.
GOOD LUCK WRITING YOUR
RESUME
AND DON’T FORGET
TO VISIT OUR
CENTER
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