COLORADO DEPARTMENT OF HUMAN SERVICES NUMBER: CSE-03-02-I
1575 SHERMAN ST., DENVER, COLORADO 80203-1714
AGENCY LETTER NUMBER:
DIVISION OR OFFICE: Office of Self-Sufficiency DATE: January 31, 2003
PROGRAM AREA: Child Support Enforcement – CSE DIVISION DIRECTOR:
TITLE: AUTOMATED CHILD SUPPORT ENFORCEMENT MANAGER:
SYSTEM (ACSES) MICROCOMPUTER POLICY Danelle Young
TYPE: I - Information
To explain a change in policy regarding provision of Automated Child Support
Enforcement System (ACSES) microcomputers to County Child Support Enforcement
The State Division of Child Support Enforcement (CSE) has provided computer
workstations to county ACSES users since the inception of the system. CSE now desires
to bring ACSES users into the shared CDHS network infrastructure in order for ACSES
to keep pace with technological advancements, such as Web-based user interfaces. This
will also prepare the ACSES for future improvements, as well as to improve the current
level of productivity for Child Support Enforcement users.
This change is advantageous because approximately 85% of all county users from all
CDHS programs are currently using the shared CDHS network to communicate with
CDHS and state applications. Child Support Enforcement workers in the counties are not
included in this statistic. Clearly, county ACSES users are becoming increasingly
isolated from their counterparts in other county social services offices in the areas of e-
mail and system to system communications. Also, there is a growing concern that the
cost of supporting ACSES county users on the old network will continue to rise as fewer
and fewer agencies around the State use that outmoded infrastructure.
On three occasions the Division of Child Support Enforcement has attempted to acquire
funding through the normal State budget request process to add county CSE workers to
the new CDHS infrastructure. Since these attempts have been unsuccessful, it is believed
that a different approach is needed. The Division of Child Support Enforcement, in
conjunction with the CDHS ITS, has formulated a plan to fund this migration to the
current CDHS network.
Procedure or Information:
This plan states that the money currently being spent by CSE to provide microcomputers
for ACSES County workers will be reallocated to provide access to the new
infrastructure thereby eliminating the isolation of county child support workers. In
exchange for access to the new CDHS infrastructure, counties would be expected to
procure their own microcomputers. It is common knowledge that microcomputers are
continuing to decline in cost and 66% Federal financial participation for this purchase can
be passed through to counties, therefore, this proposal should not pose a major financial
burden on counties. However, the proposed plan does allow county-by-county
exemptions for those counties with a financial hardship that need additional time to
implement this new plan.
The plan and timetable is as follows:
Beginning March 2003 –For those counties with microcomputers expiring in any month
between March and December 2003 give the option to acquire their own
microcomputers. In exchange, the State Division of Child Support Enforcement will pay
for the connection fees for each of these microcomputers to move to the shared CDHS
Network Infrastructure. An ACSES staff member will contact each county child support
hardware liaison to discuss details of this option for each county.
January 2004 and beyond – Those counties with leased microcomputers expiring from
this point on will be expected to procure their own replacements. The State Division of
Child Support Enforcement will proceed with its plan to pay for the cost of the
connection and installation of microcomputers onto the shared CDHS network for
microcomputers purchased by the counties for County ACSES users.
Please note: Those counties who depend on State-side help desk support will be required
to purchase microcomputers from the State’ Infrastructure Vendor (currently Dynamic
Research Corp) to insure supportability. Those counties with their own internal computer
networks and network support staff can purchase microcomputers from the vendor of
their choice, but may purchase those microcomputers from DRC.
Exemptions to the previous timetable are as follows:
From January 2004 to December 2005 – Financial hardship exemptions will be handled
on a county-by-county basis, by working with the ACSES Systems staff for approval and
purchase of microcomputers.
By January 2006 - All counties will be expected to be using county-purchased
microcomputers for their child support workers and all of these microcomputers will be
connected to the CDHS network infrastructure.
Effective Date: March 1, 2003
Contact Person: Curtis Rose, ACSES Technical Manager or Craig Goellner, CSE
Systems Section Chief
Telephone: 720-947-5046 or 720-947-5060