Tenant Volunteer Resource Pack The chapters of information contained in this resource pack have been specially written for use by tenant volunteers in Scotland. However we hope that the topics covered will be of interest to anyone working in the Scottish social housing environment. The content includes general information about tenant participation and about how tenant volunteers can consult effectively with their landlord and can represent other tenants in their community. Additionally there are chapters of factual information about housing issues which volunteers may find useful to enhance their own background knowledge. The information will be reviewed and updated periodically – the information in the chapters is applicable as at May 2006. For further information or assistance with the sources of further information and training please contact TIGHRA.