Human Rights Tribunal of Ontario Guide to Commission Referred Complaints Initial Conference Call The Tribunal commences its process by scheduling an initial conference call within thirty days of receiving the referral of a complaint from the Ontario Human Rights Commission. During the conference call, the Tribunal will explore the possibility of mediation with the parties and if the parties agree to mediation, a date will be set. If the parties do not consent to mediation, the Tribunal will set a timeline for the exchange of pleadings and disclosure of documents. Mediation In appropriate cases, the Tribunal may assist the parties to resolve their dispute through mediation. The mediation process explores the possibility of settling all or some of the issues involved in the complaint. If a hearing is still necessary following mediation, the information discussed during mediation remains confidential and may not be raised at the hearing. Adjudication (hearings) When parties are not able to resolve their dispute on their own, or through mediation, a hearing is scheduled, and a member of the Tribunal adjudicates the matter. Pre-Hearing Conference The adjudicator assigned to a case may also schedule a pre-hearing conference to discuss with the parties how the case will proceed. Proceedings may be streamlined by identifying and dealing with certain issues early in the hearing process. E-filing Parties can now file their documents with the Tribunal and serve them on one another by electronic mail, in accordance with the Tribunal's Rules of Practice. The E-filing address is HRTO.Registrar-Transition@ontario.ca. Rules of Practice All proceedings before the Tribunal are governed by the Tribunal's Rules of Practice. A copy of the Rules, including forms, can be downloaded here or requested by contacting the Registrar.
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