VIEWS: 16 PAGES: 2 CATEGORY: Engineering & Energy POSTED ON: 6/30/2010
The bulk of Kessler 's jobs these days is insurance restoration work, and most of that work is performed by in-house staff. That staff, in addition to Kessler, includes a bookkeeper, and estimator and a project coordinator to handle the insurance-related paperwork.
NA HB R EMODELER OF THE MONTH Do What You Say Colorado remodeler says there are no magical methods, only dependability and trust By K e n ne t h W. B e t z ark R. Kessler, CAPS, both of them as happy as pos- M CGR, CGB, CGP, says he knows of no magic sible,” Kessler says. FAST FACTS: MARK R. KESSLER, CAPS, CGR, CGB, CGP bullet that will guarantee the More paperwork success of a remodeling business. In addition, he says, insur- ■ Company: Kessler Construction Co., Inc. Yet, the president of Kessler ance restoration can be a lot more ■ Location: Loveland, Colo. Construction Co., Inc. in Love- detailed than standard remodel- land, Colo., has been in business ing. “With insurance restoration ■ Years in business: 20 for 20 years, and his remodeling there’s a lot more paperwork; ■ Industry involvement: Current chair, Remodelers of Northern and insurance restoration business that’s probably the biggest chal- Colorado; HBA of Northern Colorado, board member, membership employs 11 people. The company lenge,” Kessler says. “We have to chair; chaired committee to design and establish Web site for was founded by his father, Mark be very detailed and document Remodelers Council: www.northerncoloradoremodelers.com. J. Kessler, who passed away two everything along the way. Once and a half years ago. we’ve finished and get a sign-off “What’s kept us going for 20 from the homeowner, we have to already gone out and researched above all, remodelers should years is dependability, reputation work with the insurance compa- products and they know what they continue to learn. “If you don’t and trust,” he says. “I’m not nies to get paid.” want. When it comes to insurance know something, find somebody flashy and I’m not a salesman, Another difference is that claims, the customer hasn’t done who does. Surround yourself with but I believe if you do what you while remodelers generally work that, Kessler explains, “so that’s people who know what to do,” say you’re going to do, that’s what with clients who want to embark where we step in and help them he says. “There is just no way in [clients] want — dependability.” on a project, Kessler’s insurance get their ducks in a row.” this business that you can know restoration clients have been And while most insurance everything there is to know about Insurance restoration forced into doing something by restoration customers don’t construction.” The bulk of Kessler’s jobs circumstances most l
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