The Changing Face of Claims An International Perspective

The Changing Face of Claims: An International Perspective Presented By: Trowers & Hamlins MDCSystems® May 13, 2003 The Changing Face of Projects      Proliferation of Project Management tools, methods, etc. Complex Technology Worldwide materials and equipment markets International Labour pool International Standards 2 The Changing Face of Claims: An International Perspective by Trowers & Hamlins and MDCSystems, May 13, 2003 Key Disciplines for Successful Projects       Contract Management Scope Management Procurement Management Cost Management Change Management Schedule/Programme Management The Changing Face of Claims: An International Perspective by Trowers & Hamlins and MDCSystems, May 13, 2003 3 Contract Management      Selection of Contract Delivery System : EPC/Turnkey, DB, DBOM Integration of all Project contracts Reality Check – Side Issues Contract Administration Reporting/Monitoring The Changing Face of Claims: An International Perspective by Trowers & Hamlins and MDCSystems, May 13, 2003 4 Scope Management  Assumptions  “Its going to be just like the________ project.”     Codes and Standards Interfaces Work by Others Global Economy 5 The Changing Face of Claims: An International Perspective by Trowers & Hamlins and MDCSystems, May 13, 2003 Procurement Management      Specifications Shipping Inspection Acceptance Global Economy The Changing Face of Claims: An International Perspective by Trowers & Hamlins and MDCSystems, May 13, 2003 6 Cost Management   Reality vs. Project Management Cost Estimate  Budget    Understanding Assumptions Arbitrary? How identical are 2 projects?    Timeliness and Availability Measurement & Monitoring Integration with Scope & Schedule 7 The Changing Face of Claims: An International Perspective by Trowers & Hamlins and MDCSystems, May 13, 2003 Multi-project Ability to Influence Cost Major Project Phases Phase 1 Phase 2 Phase 3 Phase 4 Phase 5 Feasibility Ability to Influence Capital Investment Conceptual Preliminary Detailed Construction Overall Capital Program Effectiveness Project-Specific Capital Efficiency Source: Watson, Noel G., World Energy, Vol. 5 No. 1, 2002, pg. 153 The Changing Face of Claims: An International Perspective by Trowers & Hamlins and MDCSystems, May 13, 2003 8 Single Project Ability to Influence Cost Ability to Influence Project Costs Over Time Data Source: Construction Industry Institute Relative Influence Cumulative Cost Influence Cost Time The Changing Face of Claims: An International Perspective by Trowers & Hamlins and MDCSystems, May 13, 2003 9 Labour Utilization     Skill Levels: Requirements vs. Reality Availability Portability Efficiency Compared to Bid Assumptions The Changing Face of Claims: An International Perspective by Trowers & Hamlins and MDCSystems, May 13, 2003 10 Change Management     Increasing Design Complexity leads to more Significant Impacts to Projects by Changes Recognize that Change is Occurring Build Recognition Systems into Contract Administration Minimize Negatives and Maximize Positives of Change on the Overall Project 11 The Changing Face of Claims: An International Perspective by Trowers & Hamlins and MDCSystems, May 13, 2003 Programme Management The Changing Face of Claims: An International Perspective by Trowers & Hamlins and MDCSystems, May 13, 2003 12 Schedule/ Programme Management     Why have a schedule ? “Games” schedulers play Specifying Schedules Scheduler qualifications The Changing Face of Claims: An International Perspective by Trowers & Hamlins and MDCSystems, May 13, 2003 13 Schedule/ Programme Management     Mission Impossible? Or just improbable? What is driving the schedule? Progress Reporting or CYA? Change Integration The Changing Face of Claims: An International Perspective by Trowers & Hamlins and MDCSystems, May 13, 2003 14 Schedule/ Programme Management   Floating completion dates or negative float? Recovering from problems   Working smarter rather than harder. Re-planning the work vs. schedule games  Resource Constraints: When Desire Meets Reality 15 The Changing Face of Claims: An International Perspective by Trowers & Hamlins and MDCSystems, May 13, 2003 Critical Path Method Programming   Method Viewing the CPM Programme     Bar Charts PERT View Tabular Reports Complete Package   Updates Analysis 16 The Changing Face of Claims: An International Perspective by Trowers & Hamlins and MDCSystems, May 13, 2003 CPM - Method Activity A, Duration = 10 days Activity B, Duration = 10 days Float 5 days Activity C, Duration = 15 days Project Completion The Changing Face of Claims: An International Perspective by Trowers & Hamlins and MDCSystems, May 13, 2003 17 Programming Considerations     Multiple Critical Paths Supercritical Projects Resource loading Interfacing softwares The Changing Face of Claims: An International Perspective by Trowers & Hamlins and MDCSystems, May 13, 2003 18 Specifying the Programme       The Essentials vs. the Superficial Calculating the Programme Physical logic vs. Planned logic What happens without lags? The use of constraints Negative float The Changing Face of Claims: An International Perspective by Trowers & Hamlins and MDCSystems, May 13, 2003 19 The SCL Protocol     Key Assumptions Prescribed Methods Software Interfaces Standards for Documentation The Changing Face of Claims: An International Perspective by Trowers & Hamlins and MDCSystems, May 13, 2003 20 Delay, Acceleration, and Disruption    Delay Acceleration Disruption The Changing Face of Claims: An International Perspective by Trowers & Hamlins and MDCSystems, May 13, 2003 21 Modification Impact Analysis Approach     Relies upon a determination of the Actual Status of the Job when the Delay Occurred. Delay Causing Event Studied to Determine Subsequent Activities Affected. New Calculations Determine Critical Path, Revised Completion Date and Time Extensions for the Delay. Adjustments Should be Done at or Near the Time of the Delay-Causing Event. 22 The Changing Face of Claims: An International Perspective by Trowers & Hamlins and MDCSystems, May 13, 2003 Time Impact Analysis (TIA)® Approach and Quantifies Impact of Individual Delay Causing Events.  Uses Both As-Planned and AsBuilt Schedules.  Identifies a Day-for-Day Increase to Project Date.  Isolates The Changing Face of Claims: An International Perspective by Trowers & Hamlins and MDCSystems, May 13, 2003 23 Labour Productivity   Causes of Productivity Loss (Inefficiency) Quantifying Productivity Losses (methods) The Changing Face of Claims: An International Perspective by Trowers & Hamlins and MDCSystems, May 13, 2003 24 Contact Us! Trowers & Hamlins Sceptre Court 40 Tower Hill London EC3N 4DX 020.7423.8000 Don Moorhouse Dmoorhouse@trowers.com Martin Amison Mamison@trowers.com MDCSystems® 300 Berwyn Park Suite 115 Berwyn, PA 19312-1179 1.610.640.9600 Robert C. McCue, P.E. Mccue@mdcsystems.com Mark D. Steele, P.E., C.C.E. Steele@mdcsystems.com The Changing Face of Claims: An International Perspective by Trowers & Hamlins and MDCSystems, May 13, 2003 25

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