The Akron Area Chapter of the Society for Human Resource Management
November 2009 "Diversity and Emotional Intelligence (EI)”
Pre-Approved for 1 hour General HRCI Credit!
Inside this Issue:
Wednesday, November 11th, 2009 11:00 a.m. – 1:00 p.m.
Guy’s Party Center
Registration Info / 2
500 E. Waterloo Rd.
Akron, OH 44319
Looking Ahead 3
Board Reports 4-6 Topic: Diversity and Emotional Intelligence. EI has a
strong impact on individual, team and leadership interactions. Developing
better EI will serve to positively improve relationships and results, as well as
Junior Achievement Article 7 performance, in each of these areas.
Why Emotional Intelligence? (EI)
Career Opportunities 8 Studies have found that EI can account for up to 47% of work success. This
session will highlight some findings from, The Emotionally Intelligent Trainer.
The goal is to help acquaint the HR practitioner with intriguing new research
that examines both EI and the broader issue of its role in HR and in particu-
2009 AASHRM Board & 8
lar in training, to help organizations realize greater work success. The train-
ing offers concrete, practical advice for anyone in any role that wants to fos-
ter and support an emotionally intelligent workforce.
Speaker: Sheri A. Caldwell, Ph.D., SPHR, CEQC, CIR:
Sheri has published various articles and is a co-author of an upcoming book
on the connection between effective training and Emotional Intelligence with
Dr. Linda Gravett. Sheri is the former Vice-President of Human Resources
at Hickory Farms responsible for employment, compensation, benefits, train-
ing and development, in addition to facilities management. Sheri is currently
doing consulting work and speaking engagements for various local organiza-
tions through her company, HR Done Right as well as teaching undergradu-
ate through Ph.D. level HR courses at Bowling Green State University, the
University of Findlay and The University of Toledo.
Sponsor: New York Life
Don’t miss out! Register today!
$20 Members, $25 Non-Members, $10 Students
Register online at www.akronshrm.org or Contact
Kerry Ilkanic by email at firstname.lastname@example.org:
Monthly AASHRM Meeting AASHRM Page 2
AASHRM November Meeting Registration Information
When: Wednesday, November 11, 2009
Location: Guys Party Center
Cost: $20 members / $25 non-members /
Reservations may be made online at:
www.akronshrm.org or Kerryi@workplacestaff.com
Questions? Contact Kerry Ilkanic
Registration Deadline is Monday, November 9, 2009
Meeting/event cancellations may be made by contacting Kerry Ilkanic
If you are unable to attend a meeting or event, reservations must be
cancelled 24 hours prior to the meeting time in order to avoid being
billed for the event.
This year, we had the opportunity to offer our first ever 1-day strategic conference offering 7.5 Strategic HRCI Credits to atten-
dees for the low price of $99.00. The conference was well-attended with over 100 participants and led by 7 great speakers. The
event, held at the Fairlawn Country Club was sponsored by Kastner Westman & Wilkins, Stanley Staffing and HRMS Solutions and
featured topics such as The Business Case for Diversity and Aligning HR to the New Business Environment.
Other topics included Managing Change During Transitions, Employee Engagement, HR’s Role in Mergers and Acquisitions, and
HR’s Role as Catalyst in Strategic Planning. Folks came from all over Ohio and we even had some folks from Pennsylvania!
Some feedback we received about the conference included that if we should repeat this event sometime in the future, we should
build in more breaks throughout the day and perhaps provide the opportunity for a lunch carve-out for folks who can only attend
for part of the day. Overall feedback showed that folks thought it was a great value for 7.5 strategic credits and there were some
very valuable takeaways from the speakers. We also received much verbal praise during the day.
We appreciate everyone’s feedback and we hope to continue providing programming that is beneficial to you and your companies.
If you have a suggestion about future topics, please contact me, Terri Bednar at email@example.com or 216-378-8854.
Terri Bednar, PHR
Advertising & Classifieds
Take advantage of Akron SHRM’s monthly newsletter to advertise your job openings or business! Members in transition can spread the
word that they are job seeking by placing a FREE classified ad for positions sought. Akron SHRM’s newsletter is posted on our web-
site, giving even more individuals the chance to see your ads.
HR Leader advertisement rates:
1/8 page—$50 1/2 page—$125
1/4 page—$75 Full page—$200
Classified ads (help wanted or positions sought) are $50 for 250 words. Chapter member companies can list one free classified ad for
help wanted or positions sought per organization/per month. Additional ads can be listed for $50 for 50 words.
For more information, please visit our website at www.akronshrm.org.
AASHRM Page 3
AASHRM December Meeting
Looking Wednesday, December 9, 2009
Ahead… Annual Member Appreciation
Meeting: Wednesday, December 9, 2009
Location: Portage Country Club
Speaker: Brian Blasko
Topic: Recipe for Success
Sponsor: Kastner, Westman & Wilkins
Cost: $20 AASHRM Members, $25 Guests,
AASHRM Page 4
Two New Connections for AASHRM Members
Bob Rakoci, SPHR, President
SHRM Connect (copied from the SHRM website, accessible using Member information)
Welcome to SHRM Connect - the social network built specifically for HR professionals.
On SHRM Connect members can create a profile, collaborate around communities of interest and network with other HR professionals.
Keep in mind that SHRM Connect is still a work in progress. We’ll be adding more features (social calendar, instant messaging, book clubs,
community management tools, etc.) over time.
Take a quick tour - Find out more about SHRM Connect with the introductory video below.
This is an HR forum created and monitored by Steve Browne, former President of HRACO and OSHRM Conference Program Chair
To join, email firstname.lastname@example.org and request access as a Member of AASHRM.
Weekly updates are emailed to HR Net members allowing to post new questions or respond to those shown.
The questions each week list the author's name, category to see their question, and the date they submitted the question. This is to
help you locate the questions easier.
To post a question, please hit the "Post New Message" box under any category, type your name in the Author box, pick a Category,
type your question in the window and then hit “submit” when you are done. The question goes into a queue and will be posted the next
week the HR Net goes out.
To respond to a question, click on the category listed, then click on the question you want to respond to. You’ll see a button that says
“Reply to this Post”, click on it and a new window comes up. You can type your name in the “Author” box and then type your re-
sponse. When you are done, hit the “Submit” button and your response will be posted directly to the site.
No one ever gets your e-mail address or contact information (unless you post it in your question/event). So, take the time to list
your first and last name in the Author Box. I want to keep the HR Net “human” and this is how we can continue to do this.
If, at any time, you feel the HR Net is no longer a good resource for you and wish to “unsubscribe”, just e-mail me directly at:
email@example.com and I’ll take you off the site and weekly e-mail list.
We are always looking to expand the HR Net. There’s no cost to this forum. If you have a peer/friend you’d like to add, have them e-
mail Steve and he will add them !!..
Good tools for your use, in addition to www.akronshrm.org and The Akron SHMR Network group on LinkedIn, with 175 Members!
2010 Akron Officer Elections
At the October 14th Chapter meeting, we announced the 2010 Slate of Officer nominated for two-year terms commencing
January 1, 2010. The final slate was emailed to eligible Members for their vote on October 21st, and the results follow. Please
join me in congratulating our new Officers, who will continue moving the Akron Area Chapter of SHRM into the future!
Terri Bednar, PHR Janet Morrison, PHR
Human Resource Generalist Human Resources Manager
ProEd Communications, Inc. Goodwill Industries of Akron
Vice President At-Large Director (2 positions to fill)
Robb Martin, SPHR, GPHR Susan Tripepi
Principal/Owner HR Generalist
Evelyn Hronec, CPA, MSA Lisa Peercy, SPHR
Director Human Resource Director
Creative Financial Staffing Akron-Summit Co. Public Library
Career Opportunities AASHRM Page 5
AASHRM Page 6
Paula Henry, Secretary
With the majority of our days spent at the office, let’s remember to be safe at home as well.
With the passing of October, Fire Prevention Month, NOW the time to put into place all of the safety prevention rules we learned about and
told ourselves we would do, but just haven’t gotten around to yet.
You may have as little as two minutes to get out of a burning building or home. It helps to be prepared.
Over 75% of all fire deaths occur in residences.
Some of the basics are:
Have an operating smoke detector on every level and in every bedroom. Check the batteries monthly and replace as needed, but always
two times per year. Recommended times are Daylight Savings Times (change your clocks, change your batteries).
Have a fire drill at home and practice twice a year. Make sure all family members are included and know what to do in case of emergen-
Have several operational fire extinguishers in place - in the kitchen, by a fireplace, bedrooms, and make sure you and your family know
how to operate them.
Have a meeting place in front of your home so the firefighters know if everyone if everyone is out.
Make sure your home is well numbered so that it doesn’t have to be fully engulfed in flames for the firefighters to determine they are at
the correct address.
Make sure every room has two exits, usually a door and window. Make sure those windows open easily. Have a ladder for second story
Don’t return into your home for personal belongings – Get out and Stay out.
Remember to “Stay Low and Go” in case of a fire. Smoke and gasses rise and can increase in temperature by 100 degrees every foot
making the temperature of a 6 ft. high room 600 degrees.
Have your chimneys and furnaces inspected annually.
Space heaters need SPACE – at least 3 ft. of clearance in all directions. Turn off and unplug when not in use and WHENEVER you leave
Remember to have a carbon monoxide detector in your home also. Have one on every level and near any sleeping areas. Remember
those batteries when you test your smoke alarm batteries.
For more information, go to http://ohioline.osu.edu or www.com.ohio.gov/fire.
Tom Doll, our long-term Membership Committee Chair and Board Member, has elected to retire from his position effective
November 1st to spend more time focusing on his family, business, and other community activities within the Akron area. I would
personally like to thank Tom for his can-do attitude, willingness to share his experience, and ongoing focus on making positive
contributions to his community in both HR and as a business owner. We also want to thank him for helping organize and oversee our
annual AASHRM Golf Outings for many years. Thanks Tom!
Dave Shiner, SPHR, currently serving as an elected Board Officer in the position of At-Large Director, is transitioning from his current posi-
tion to serve as Membership Committee Co-Chair and will serve in both positions until his two-year Officer term expires at the end of this
year. Most recently, Dave assisted with the Nominating Committee and oversight of the annual Membership Audit as required to qualify for
the Superior Merit Award and as a 100% Chapter.
Patti Auber, PHR, currently serving as Hospitality Committee Chair, has transitioned to Membership Committee Co-Chair along with Dave
Shiner effective with Tom Doll's retirement on November 1st. Patti has served as Hospitality Committee Chair for multiple years, as a
Hospitality Committee Member, and recently assisted with our annual Membership Audit.
Kerry Ilkanic has joined our Board in the appointed position of Hospitality Committee Chair, succeeding Patti Auber. Kerry has served on
the Hospitality Committee over the past year and worked with Patti to transition duties during our recent October Strategic HR Conference.
Cathy DuBois, PhD, will be passing her position as Student Chapter Advisor at KSU on to another faculty member effective November
1st and will be spending more time on expanding research opportunities in her position as a tenured member of the KSU faculty. She has
been a mainstay to both the AASHRM Board and local HR academic community over the past five years. I would like to express our appre-
ciation for her involvement and support with our annual AASHRM Student Scholarships and the recent HR Games.
And Debbie Knapp, PhD, is joining our Board in the appointed position of Student Chapter Advisor at KSU to succeed Cathy DuBois effec-
tive November 1st. In addition to being an educator/instructor in the School of Business Management as lead HR facilitator, Debbie has
also written or co-authored research on multiple HR topics which have been published.
By Bob Rakoci, AASHRM President
Career Opportunities AASHRM Page 7
2010 Akron SHRM Meeting Sponsorships Now Available!
Sponsoring an Akron SHRM meeting is a terrific opportunity to present your com-
pany’s products or services to our 450+ chapter members. Our chapter is now the
2nd largest one in Ohio and our meetings regularly have over 100 attend. Following
is information about what sponsorship entails.
The sponsorship fee for a breakfast or luncheon meeting is $300.00 and a door
prize ($50 or greater value).We feel this provides excellent value and benefit to
Our meetings are generally at Guy’s Party Center in Akron, with September
through May luncheon meetings and June, July and August breakfast sessions.
The sponsorship includes two meals, logo posting on the AASHRM website, recog-
nition as a sponsor and a half page ad in our monthly e newsletter which is distrib-
uted to all of our members.
There is a table to set up a table top display and materials if you wish and we pro-
vide you the opportunity to make a three or four minute presentation to the group
about your company and services.
We also encourage you to bring marketing materials and "giveaways", which we will
be glad to help you distribute at everyone’s place setting.
As you can see, this is an inexpensive way to enhance your brand recognition in the
For complete details, you can go to www.akronshrm.org and click on sponsorship
opportunities or contact:
Kip Tobin, Sponsorship Chair
Express Employment Professionals
Career Opportunities AASHRM Page 9
We are in need of an intern in our Compensation & HR Systems area of Human Resources at Summa Health System.
The position would be based at St. Thomas Hospital in Akron – duties would include assisting with the implementation of
Performance Management software, working with job descriptions, assisting with tracking various pay programs and
other Compensation/HR Systems projects.
Hours would need to be between 8:30 and 5, Monday thru Friday and could be 16-40 hours a week and very flexible
depending on when the person is available. It will be unpaid but Summa does provide a free lunch and free parking –
plus the opportunity to work at one of the largest employers in the area.
If interested please contact Tony Fragge at 330.379.5844.
The University of Akron SHRM student chapter is excited to begin preparations for the upcoming HR games. As many of you know we
hosted last year’s games. This year we will be participating in the games at Baldwin Wallace. We are very excited!
This semester has been very successful thus far. We have had bi-weekly speakers on topics such as workplace safety, recruitment, and
plan to continue working with our local companies to advance the knowledge of our student members. We would like to thank all of our guest
speakers for their time and commitment. As the semester draws closer to the holiday season we are preparing a philanthropy event. We are
looking to volunteer locally. The ideas brought to our meetings so far include the annual “Polar express” and a local soup kitchen. We are always
looking for ideas.
Our leadership team is working together great. We have a goal for the semester to complete the tasks necessary for winning the Na-
tional Merit Award. One of the requirements that need to be met is for the group to go on a tour. During the month of November we will be
touring a local business in order to help the students see what the out of classroom human resources experience is like.
Thirty-five years ago marriage brought me to Akron Ohio where my wife and I have raised our children among my wife’s large extended fam-
ily. At the time Ohio was still netting small population gains. In 2007, 8 million Americans moved to a different state. That works out to
20,000 people crossing state lines every day, which is a record number. Ohio was among one of the five states with the fastest decline. The
other four states with large numbers of people leaving are Michigan, New Jersey, Pennsylvania and Illinois. At first blush it was apparent to me
that these were Baby Boomers moving to a warmer climate in which to retire. But then I looked at the states to which these people are mov-
ing and according to surveys from major moving companies reveal that a majority of the people leaving Ohio were not retirement age, and
while Florida was among those states gaining former Ohioans the other states that gained from our loss were Nevada, New Hampshire, South
Dakota, Tennessee, Texas, Washington, and Wyoming. What do these states --- which are literally and figuratively “all over the map” in terms
of location, weather, culture, and housing prices --- have in common? Just one thing: None of them have a state income tax. All eight of
these states are gaining population at the expense of other states who tax their residents at above average percentages.
One of the notable observations from this population trend is the 100,000 people per year leaving California and the 150,000 people per year
moving to Texas. A brief review of these two states give us some interesting things to consider regarding our future in Ohio and nationally.
Chief Executive Magazine states that California is the worst state in which to do business. In the same poll Texas won first place. The differ-
ence: First, Texans on average believe in laissez-faire markets with an emphasis on individual responsibility. Since the ‘80’s, California policy-
makers have favored central planning solutions and a reliance on a government social safety net. California’s unrelenting commitment to big
government has led to a huge tax burden and triggered a mass exodus of jobs. Second, California has treated environmentalism as a “religious
sacrament” rather than one issue among many things to consider in quality of life. Third, California has placed ethnic diversity above assimila-
tion, while Texas has respected diversity by making sure people of ethnic diversity enter the mainstream via employment. And fourth, Texas
has streamlined the regulatory and litigation burden on its residents. Meanwhile California has attempted to use litigation and regulation to
transfer wealth from its creator to various special interest constituencies.
We all probably have different feelings on these issues. That is good. But a quick review looks like the Texas format is creating jobs, 75% of
the new jobs created last year were created in Texas. If 80 percent of the people in this country work for small companies, chances are the
jobs will go where businesses can operate with minimal regulatory and tax burdens. And Human Resources Jobs will go where business goes
… does anyone have a pair of cowboy boots I could borrow for my next interview?
By Robb Martin, SPHR, At-Large Director
2009 AASHRM Board AASHRM Page 10
2009 AKRON SHRM BOARD OF DIRECTORS
President: Bob Rakoci, SPHR
Welcome New Members
VP/Programming Chair: Terri Bednar, PHR Marilyn Collings
firstname.lastname@example.org Compensation Analyst II
First Merit Bank
Treasurer: Evelyn Hronec, CPA, MSA
email@example.com Deborah Knapp, PhD.
Secretary: Paula Henry Associate Professor
firstname.lastname@example.org Kent State University
Past President: Sandy Manjura, PHR
Beth Ramsey, PHR
email@example.com HR Generalist
At-Large Director: Dave Shiner, SPHR TeamHealth
Tyrone A. Windham. PHR
At-Large Director: Robb Martin, SPHR, GPHR
Human Resource Consultant
firstname.lastname@example.org Arrow Electronics
Hospitality Chair: Kerry Ilkanic
email@example.com Becky Tisevich
Placement and Training Specialist
Certification Chair: Elizabeth England, SPHR
Portage Lakes Career Center
Compensation & Benefits Chair: Pam Serina, SPHR Associate Member:
Executive Director, Corp and Comm Services
Diversity Chair: Janet Morrison, PHR Kent State University
Workforce Readiness Chair: Linda Wilkins, SPHR Melinda Rae Svenson
Governmental Affairs Chair: Jim Krosky, SPHR Hearyung Alyssa Naragon, PHR (Alyssa)
firstname.lastname@example.org Human Resource Generalist, SR
Membership Co-Chairs: Patti Auber Huntington National Bank
Dave Shiner, SPHR Manager, Talent Acquisition & Operations
email@example.com Kent State University
Newsletter/PR Chair: Susan Tripepi
firstname.lastname@example.org STUDY GROUPS
Sponsorship Chair: Kip Tobin
email@example.com If anyone is interested in joining the
Website Administrator: Greg Newsome PHR/SPHR study group please contact
firstname.lastname@example.org Liz England at
Student Chapter Advisor: Debbie Knapp, Ph.D
Classes will be on Thursdays beginning
Kent State University, email@example.com
Student Chapter Advisor:
The University of Akron, Steve Ash, Ph.D