Open November 2005 Vol. 19 No. 2 Forum Serving New York’s State/Local Government and Corporate IT Leadership NY Observes National Cyber Security Awareness Month Webcast Draws Wide National Participation C ongress approved the reso- rity Awareness Conference which titled Cyber Smart in Cyber Space lution introduced by New focused on how to keep children safe geared toward the 4th and 5th grade York Representative Sher- while using the Internet. The event age levels in which actors performed wood Boehlert , Chairman of the featured an opening keynote address a cyber security-related skit and chil- House Science Committee and de- by Governor Pataki followed by dren were allowed to interact. The clared October as National Cyber workshops for parents, educators, leg- play used content from CyberSmart, Security Awareness Month. With islators and law enforcement officials. an organization dedicated to teaching that, the National Cyber Security Al- Workshop content focused on: secure, responsible and effective liance (NCSA, a not-for-profit group • Increasing awareness about Internet and computer use. The play composed of government agencies cyber security threats and risks was a fun and interactive way for and technology firms) stimulated a to children; children to learn more about cyber wide range of state and local events. security and how to be careful in us- Congressional action may have been • Educating the community about ing computers and the Internet. fostered by several recent studies protecting information; Continued - back cover (Gartner, Pew, et al) that have con- • Examining issues, problems, cluded that e-commerce in particular, threats, solutions, best practices and Internet use in general, suffer and lessons learned in the relevant from the constant news of identity cyber security fields; and theft, security breaches, and • Providing participants with prac- Inside criminalization of the Web. TechWeb reported on October 7th that 30 states tical information that can be ap- CTG’s XML Testbed Project signed similar proclamations. plied directly to their specific Part Two ............................. 3 cyber security environment. In New York, Governor George National Webcast Planned Pataki was instrumental in the plan- In addition to the conference, a na- for December ...................... 5 ning of several events conducted on tional webcast entitled Protecting October 19th and 20th. Central among Our Children on the Internet was Project Management those was the all day Cyber Secu- offered and consisted of a play en- Upcoming Events ................ 5 Farewell! On behalf of all of those at the state and local levels of Executive Committee government involved in the management of New York Officers State’s information, The NYS Chair, Celia Hamblin, Dept. of Labor Forum wishes to express Vice-Chair, Leigh Favitta, Dormitory Authority Sec./Treas., Diane Taylor, OSC sincere gratitude for the leadership provided by James Members Dillon over the last four years. James Bell, NYS Senate Jim Dillion, NYS CIO, accepting Walter Bikowitz, OGS Through the CIO Council the 2003 Award for Excellence in JoAnn P. Bomeisl, Insurance Dept. created by Jim Dillon, New Government Information Services. Vivian Conboy, Dept. of Taxation & Finance Terri Daly, OFT York’s IT leadership and staff Sharon Dawes, CTG have been very much involved Michael Donovan, OCIO in the forging of new Thomas Duffy, OCSCIC Stanley France, Schoharie County initiatives aligned with the NYS IT Strategic Plan. Robert Freeman, Dept. of State The NYS Forum, its committees and membership have enjoyed a Jeffrey S. Grunfeld, OSC Christine Haile, SUNY at Albany close working relationship with Jim and the CIO Council Committees Roman Hedges, NYS Assembly as, together, we’ve pursued the realization of the state’s plan. That Karl Kelly, DMNA Robert G. Kelly, DHCR plan and the enterprise level initiatives launched under Jim’s leadership Kim S. McKinney, NYSLGITDA represent bold steps for New York State that will benefit all of us for Janice Morris, DOT some time to come. Nancy Mulholland, WCB Gene Pezdek, DEC Every year The Forum recognizes an individual whose work has Joanne Riddett, Thruway Authority Franklin Slade, Dept. of Civil Service definitively contributed to the overall improvement of government Timothy Spencer, DOB information services in New York State. In recent years public sector Victor Stucchi, HESC IT has become far more complex requiring integration across state- level agencies and with the local level. Moreover, government IT operations have become a likely target of external threats requiring a Staff much higher degree of coordination and creative leadership. In Editor today’s fiscal environment, all of these challenges become even more Gregory M. Benson, Executive Director difficult. All that is to say that The Forum’s Annual Award for Design & Production Excellence in Government Information Services has taken on new Rebecca J. Buchner, Executive Assistant meaning in this complex and dynamic environment we operate in. Achieving “excellence in government information services,” as judged Milena Ivanova, by one’s peers, is no small accomplishment. Technical Coordinator In 2003, Jim Dillon was presented with the Award for Excellence in Government Information Services for his creation of the CIO Council Editorial Office and draft of the State’s first Strategic Plan. The NYS Forum We Wish you well!! Rockefeller Institute of Government 411 State Street Albany, NY 12203 Phone (518) 443-5001 Fax (518) 443-5006 Visit our Web Site www.nysforum.org E-mail email@example.com Gregory Benson, Jr. Open Forum is a regular publication of the Executive Director The NYS Forum. We welcome editorial proposals and submissions. 2 The New York State Forum CTG’s XML Testbed Project Part Two This article is part two of a three-part series, in which CTG has committed to keep Forum members up to date on the progress of its XML Testbed project. In last month’s issue, Derek Werthmuller, director of technol- ogy services at CTG, provided Open Forum with an interview to give members a better understanding of XML and its advantages, and how it became central to this new Testbed project at CTG. Project Overview The first phase concludes on Janu- ary 25, 2006 with for- In partnership with the Governor’s mal presentations by Office of Employee Relations the agency teams of (GOER) and the Office of the Chief their XML-based Information Officer (CIO), CTG is Web site prototypes working with five New York state and business cases. agencies to examine the benefits as The participating well as the challenges of using XML agencies will detail technology for Web site management. the organizational and CTG developed a Testbed model to policy strategies de- provide the agency teams with a veloped by their team unique collaborative environment in for implementing a which to learn and explore the impli- new Web site man- cations of XML as a Web manage- agement approach. CTG will also dis- ment framework. The Testbed struc- cuss the sharable library of XML tech- Project Status ture allows the agency teams to ob- nical resources that it is developing tain technical training, work toward The Testbed project began with a as part of the project. More logistics agency-defined practical goals, and kick-off meeting in July, 2005 for the about this presentation will be in the experiment with new work processes five selected agencies to discuss their December Open Forum , along in a safe setting. At the same time, it proposed projects. The five agencies with on-line registration information. gives CTG the research opportunity are NYS Department of Civil Service, to examine the impact this new In the second phase of the Testbed NYS Division of Housing and Com- framework may have on each orga- project, CTG will work to produce a munity Renewal, NYS Higher Edu- nization. set of practical guidelines and case cation Services Corporation, NYS studies that draw on the experiences The Testbed is structured in two Office of Cultural Education, and of Testbed participants. These prod- phases. In the first phase, the five NYS Office for the Prevention of ucts will provide lessons learned and agencies participate in hands-on work- Domestic Violence. best practices that will guide others shops, training, organizational analy- Over the course of the summer, working to improve the management, sis, and business development activi- each agency team took part in three performance, and value of their Web ties. In addition, during this phase CTG types of training. The first was a two- sites using XML. It is anticipated that is collecting data through multiple re- day Building a Business Case: Mak- these guides will be available some- search methods such as semi-struc- ing Smart IT Choices training, which time in late spring of 2006. tured interviews, surveys, and analy- furnished the groundwork for one of sis of relevant documents. the Testbed deliverables – creating a Open Forum 3 CTG’s XML Testbed Project Part Two business case. As part of this train- skills will be crucial in helping them to ing us to improve our skills in analy- ing, participants were given hands-on measure the performance and suc- sis, public speaking, project manage- experience working with various ana- cesses of their projects. ment and communication.” lytical tools to assist them in collect- In conjunction with the training, the At this point in time, the Testbed ing and examining data within their agency teams have also actively en- participants have started to transition own agencies to craft their business gaged in hands-on workshops where from ‘learning’ to ‘doing.’ Each of the cases. they have the opportunity to discuss project teams have successfully com- In the second training, each Testbed their progress, receive feedback, and pleted the ‘training’ portion of the participant attended a one-day Intro- advance their work in both large and Testbed process and are now work- duction to XML/XSL. This training small group settings. At each work- ing to apply these skills to their actual provided the participants with a work- shop, participants also hear from a prototypes. Some teams have started ing knowledge of XML, an under- variety of expert presenters from dif- to develop XML style sheets, while standing of how to structure an XML ferent state agencies and industry. other teams have actively investigated document for the prototype, and in- The topic areas covered by speakers various programming techniques and struction on using XML style sheets to date include organizational change, domain specific XML schemas and project management techniques to standards. In addition, the teams have created and refined project goals, Each of the project teams have successfully Stakeholder Analyses, Work Break- down Structures (WBS), and Task completed the ‘training’ portion of the Testbed Plans for their prototypes and busi- process and are now working to apply these ness cases. They are now using the skills to their actual prototypes. WBS and task plans to guide them in completing their work. At this halfway point in the Testbed, for presenting their XML content. help mitigate risk and overcome bar- the agencies are gaining a fuller un- Participants also had the option to at- riers, XML in a Microsoft environ- derstanding of how XML will make a tend an Advanced XML/XSL one-day ment, Information Architecture, as difference in their workload. At a re- training class designed for the more well as how individual agency and cent workshop, one participant re- experienced coder. Each training gave private sector organizations have suc- marked, “The thing about XML trans- the participants the chance to work directly on their own content and pro- totype within a lab environment. In addition, the teams have created and refined The third training focused on the project goals, Stakeholder Analyses, Work complex skills needed to manage a Breakdown Structures (WBS), and Task Plans Web development project. This train- for their prototypes and business cases. ing went through the fundamental steps for breaking down their indi- vidual prototype projects into manage- cessfully implemented XML architec- formation – if you do it once, and you able phases with goals, milestones, and ture for content management. get it right, you are done, and that’s objectives. In addition, the agency Ongoing external support is also exciting!” teams participated in a panel discus- provided by CTG staff through meet- In the December Open Forum, sion with Brenda Breslin, PMP (NYS ings or phone conversations with in- we will talk about how the teams are Office for Technology), Mike dividual teams or sub-teams to ad- progressing toward their final goals, Donovan (NYS Office of the CIO), dress specific questions or issues en- and some of the preliminary lessons Nancy Mulholland, PMP (NYS countered while working on their pro- CTG staff are beginning to draw from Workers’ Compensation Board), and totypes or business cases. Comment- the experiences of the Testbed par- Diana Pinto, PMP (NYS Thruway ing on the breadth of the Testbed ac- ticipants. For additional details on the Authority) on how project manage- tivities, one participant said, “CTG is project, please visit CTG’s Web site ment practices can help mitigate the not just working with us to investigate at: http://www.ctg.albany.edu/ risk associated with IT innovations. the use of XML as a Web manage- projects/xmltb. As each team moves forward, these ment framework, they are also help- 4 The New York State Forum National Webcast Planned for December What cyber security concerns a huge success! For those who have The National Webcast Initiative is should we be aware of around the not viewed it, the session consisted a collaborative effort between gov- holiday season? of a play entitled, Cyber Smart in ernment and the private sector to help How can we protect our private Cyber Space, geared toward 4th and strengthen our Nation’s cyber readi- information while doing online 5th grade age levels. The archived ness and resilience. Vendor sponsors shopping? webcast will be available soon at: offer their services at no cost to gov- www.cscic.state.ny.us/msisac/ ernment, to help develop and deliver How can I prepare a new com- index.html. Prior webcasts have had the webcasts. The National Webcast puter that I receive as a gift? international audiences totaling in the Initiative was launched in June, 2004, How can I ensure my kids don’t thousands and the number of view- with the first session – Cyber Secu- create online mischief while they ers continues to grow. rity: The Three Things You Should are home for the holidays? The US Department of Homeland Have Done Yesterday and The What were the biggest lessons Security, through its Computer Emer- Three Things You Should Do Today, learned in 2005 with regard to gency Readiness Team (US-CERT) conducted on June 22. The webcasts cyber security? and the Multi-State Information Shar- are designed to provide participants ing and Analysis Center (MS-ISAC) with quality information in an interac- Those are just some of the topics tive format so that the attendees re- that will be addressed at the Decem- have launched a joint partnership to develop a series of national webcasts ceive timely and practical advice that ber 15th Cyber Security Webcast. can be applied immediately. which will examine critical and timely As mentioned in the lead article of cyber security issues. Embracing the This initiative is coordinated by the this issue of Open Forum, the Oc- concept that security is everyone’s NYS Office of Cyber Security and tober 20th National Webcast initiative responsibility, these webcasts are Critical Infrastructure Coordination session, held in conjunction with New available to a broad audience to help and the New York State Forum’s Se- York’s First Annual Cyber Security raise awareness and knowledge lev- curity Committee. Registration in- Awareness Conference, Protecting els. formation will be coming soon. Our Children On The Internet, was Project Management Upcoming Events November 16 – The State of December 7 – Project Portfolio January, 2006 – The New Busi- Project Management – Highlights Management (PPM): Supporting ness Case Template – This session will include: Introduction of Project the PPM from the Staff (PMO) will focus on developing an effective Management into Organizations; Level – Following up on the CIO Business Case for a project and how Growth of the Importance of Project Council event, a panel of PMO rep- it relates to the Annual Technology Management; The Acceptance of resentatives from various agencies Plan process as well as how a Busi- Project Management in Information will discuss supporting the PPM pro- ness Case should be used to ensure Technology; The Escalating Demand cess, facilitating the organizational de- early identification of intergovernmen- for Project Management PMP’s; Re- cision-making for project selection, tal impact on projects. sults of PMI’s Thought Leadership publishing project metrics used in Research; The Relevance of Project managing the portfolio, using the ap- Management Certification; and The propriate tools and identifying syner- Bookmark The Forum’s online Future Acceptance of Project Man- gies with the Annual Technology Plan Calendar at: www.nysforum.org and visit us often for a complete agement. process. listing of committee meetings and Pre-registration for this event is re- special events. quired at www.nysforum.org. Open Forum 5 411 State Street Albany, NY 12203 NY Observes National Cyber Security Awareness Month - from page 1 The CyberSmart curriculum (avail- D & D Consulting NYS Police able at: www.cybersmartcurriculum. the Jenna Foundation for Non- NYS Division of Criminal org/curr_over/) covers: how cyber- Violence, Inc. Justice Services space works; not sharing private in- formation; keeping passwords safe; University at Albany NYS Lottery feeling comfortable communicating in NYS Education Department South Colonie School District. cyberspace; what junk mail and vi- ruses are; and cyber manners/eti- quette. Over 80 New York school districts were active participants in this webcast and children from over 38 states also participated. In all, the webcast reached 5,437 participants. The NYS Forum was involved with these Cyber Security Month events and worked in conjunction with the NYS Office of Cyber Security and Critical Infrastructure Coordination. None of the events could have been held without the generous contribu- tions of time and resources by: Learning how to be Cyber Smart in Cyber Space.
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