2004- 2005 MIGRANT WOMEN'S SUPPORT & ACCOMMODATION SERVICE INC. MISSION STATEMENT To promote the basic human rights of women and children from N.E.S.B. so that they may live free of domestic violence, and offer them culturally responsive services within a social justice framework, which will enable them to achieve their maximum potential as members of Australian multicultural society. MWSAS’ Mission Statement 1 M.W.S.A.S.’ SERVICE SCHEDULE ( Funding & Service Agreement’s extract ) FOR THE PERIOD 1 JANUARY 2004 TO 30 JUNE 2005 Extended until 31st October 2005 M.W.S.A.S.’ Service Schedule 3 SUPPORTED ACCOMMODATION ASSISTANCE PROGRAM Funding Program Department of Family and Community Department for Families Services and Communities Commonwealth Administration State Administration MWSAS ORGANISATIONAL STRUCTURE MANAGEMENT COMMITTEE M ANAGER SERVICE DELIVERY ADMINISTRATION Client Services Provision SAAP Accommodation Outlets 30% of salary funds utilised on 70% of salary funds spent on direct client service delivery managerial / administrative support MWSAS' Memberships: Coalition of Women's Domestic Violence Services of SA Migrant Women's Lobby Group Women's Emergency Services National Network-WESNET Multicultural Communities Council of SA Homelessness SA Australian Federation of Homelessness Organisations Migrant Resource Centre MWSAS' Organisational Chart 11 DEMOGRAPHICS 2004 – 2005 MWSAS’ Demographics 2004-2005 2004 - 2005 MWSAS’ ANNUAL OUTPUT LEVELS OUTPUTS OUTREACH ACCOMMODATION ASSISTANCE SUPPORT ANNUAL MWSAS’ Cluster Independent TOTAL Housing SAAP (3 units) (MWSAS’ Transition Houses:8) Aimed 168 clients & children 24 clients & 48 clients & 240 children children Actual 184 clients & 20 Clients & 78 clients & 282 (July ’2004 - 168 children 30 Children 103 children June 2005) + 16 clients - 4 clients + 30 clients + 42 VARIABLE & children & children & children MWSAS’ Demographics 2004-2005 2004 - 2005 PROFILE OF SERVICE USERS -Proportion of Ethnic Groups Serviced Number of Number of Ethnic Group Percentage Total No. Women Children 1 Vietnamese 43 16% 51 94 2 fmr.Russian 38 13% 28 66 3 Filipina 26 9% 27 53 4 fmr. Yugoslavia 24 8% 18 42 5 Greek 18 6% 16 34 6 Sudanese 15 5.82% 34 49 7 Iranian 14 5% 11 25 8 Polish 10 3.50% 5 15 9 Salvadorian 8 3% 14 22 10 Chinese 8 3% 5 13 11 Italian 7 2.50% 0 7 12 Iraqi 6 2% 8 14 13 Indian 6 2% 5 11 14 Turkish 4 1.50% 8 12 15 Lebanese 4 1.50% 6 10 16 Ethiopian 4 1.50% 5 9 17 Colombian 4 1.50% 3 7 18 Maori (NZ) 3 1% 13 16 19 Thai 3 1% 5 8 20 Afghani 3 1% 3 6 21 Hungarian 3 1% 0 3 22 Maroccan 2 0.75% 4 6 23 Cambodian 2 0.75% 3 5 24 Portugese 2 0.75% 2 4 25 Argentinian 2 0.75% 1 3 26 Indonesian 2 0.75% 1 3 27 Eritrean 1 0.35% 3 4 28 Laosian 1 0.35% 3 4 29 New Guinean 1 0.35% 3 4 30 Vanuatuan 1 0.35% 3 4 31 Chilean 1 0.35% 2 3 32 Japanese 1 0.35% 2 3 33 Peruvian 1 0.35% 2 3 34 Rumanian 1 0.35% 2 3 35 Uygur 1 0.35% 2 3 36 Zimbabwean 1 0.35% 1 2 37 Taiwanese 1 0.35% 1 2 38 Malaysian 1 0.35% 1 2 39 Austrian 1 0.35% 0 1 40 Egyptian 1 0.35% 0 1 41 Fijian 1 0.35% 0 1 42 German 1 0.35% 0 1 43 Kenyan 1 0.35% 0 1 44 Somali 1 0.35% 0 1 45 South African 1 0.35% 0 1 46 Timorese 1 0.35% 0 1 47 Spanish 1 0.35% 0 1 47 TOTAL 282 100% 301 583 MWSAS' Demographics 2004-2005 REFERRAL SOURCE - LINKAGES MWSAS' Demographics 2004 - 2005 23 ETHNIC COMMUNITIES MOST FREQUENTLY ACCESSING MWSAS 50 45 40 35 Level of Demand 30 25 20 15 10 5 0 Vietnamese fmr. Russian Middle- Filipina African- fmr. Greek Spanish- Polish Chinese Italian Others eastern background Yugoslavia speaking Ethnic Groups 2004/05 2003/04 MWSAS' Demographics 2004-2005 19 ENGLISH LANGUAGE SKILLS Ability to communicate in No. of Percentage English - language Service Users * None 38 13% * Little 119 43% * Good 94 33% * Very Good 31 11% Total 282 100% AGE Age Groups No. of Percentage in Years Service Users * Not known 18 6% * 18 - 24 25 9% * 25 - 34 81 28% * 35 - 44 84 29% * 45 - 54 46 17% * 55 - 64 18 6% * 65< 10 5% Total 282 100% MWSAS’ Demographics 2004-2005 20 Service Users' English Skills Comparison between 2004/05 and 2003/04 140 120 100 80 04-05 60 03-04 40 20 0 None Little Good Very good Service Users' Age Group Comparison between 2004/05 and 2003/04 90 80 70 60 50 04-05 40 03-04 30 20 10 0 Not 18 to 24 25 to 34 35 to 44 45 to 54 55 to 64 65 and Known above MWSAS’ Demographics 2004-2005 21 RESIDENCE IN AUSTRALIA Period in Years No. of Percentage Service Users * Not known 28 10% * > 1 year 39 13% * > 2 years 41 15% * > 5 years 40 15% * 6 > 10 years 58 20% * 11 > 20 years 43 16% * 21 > 30 years 16 5% * 31 > 17 6% Total 282 100% DEPENDANTS No. of Percentage Service Users * With dependent children 236 83% * Without accompanying 46 17% children Total 282 100% CLIENTS' NEEDS No. of Percentage Service Users * High / Average needs 232 82% * Casual Clients 50 18% Total 282 100% MWSAS’ Demographics 2004-2005 22 REFERRAL SOURCE No. Referred by No. of Referrals Percentage 1 SELF /RELATIVE/FRIEND 124 44% 2 DOMESTIC VIOLENCE CRISIS 36 12% SERVICE 7 S.A. POLICE 27 10% FYI Units /Police Stations: Adelaide Pt. Adelaide, Elizabeth, Holden Hill, Murr. Br. 14 ETHNO-SPECIFIC SERVICES 21 8% Migrant Resource Centre Vietnamese Community Assoc. of SA Migrant Health Service Catholic Migrant Service Polish Assoc. S.A. Muslim Association S.A. Chinese Overseas Students Assoc. 20 CENTRELINK - Torrensville, Noarlunga 9 3.5% Adelaide, Kilkenny Salisbury, Modbury 21 TAFE - LM /Special ESL 8 3% 25 COMMUNITY HEALTH CENTRES 8 3% Parks, Salisbury, Southern Wom.'s Health Women's Health Statewide 20 CRACAS / CRISIS CARE 4 1.5% 30 HOSPITALS Q.E.H., R.A.H., FMl, L. McEwen 4 1.5% 32 CYFS / FAYS 4 1.5% Pt. Augusta, Woodville MWSAS' Demographics 2004-2005 24 REFERRAL SOURCE Cont. No. Referred by No. of Referrals Percentage 36 OTHER WOMEN'S SERVICES 4 1.5% 37 LEGAL SERVICES COMMISSION 4 1.5% 38 WESLEY UNITING MISSION 3 1% 57 OTHER SERVICES 26 8% S.A. Housing Trust UNI S.A. High School Anglicare Relationships Australia Electorate Office Shine SA General Practitioner/s Family Day Care Thebarton Senior College Telephone Interpreting Service Women's Information Service Mental Health Service M.A.C. Primary School - Brompton Interstate Vacational College DETA Down Syndrome Association 57 TOTAL 282 100% MWSAS' Demographics 2004-2005 25 CRISIS ACCOMMODATION ASSISTANCE 2004 - 2005 SERVICE NON - SAAP GRAND SAAP HOUSING HOUSING USERS TOTAL MWSAS Other Private Other SAAP Rental (Hotel, Motel, Transition Houses Cluster etc) (Independent SAAP) Housing (SAAP) Services Women 78 20 - - 2 100 Carried over from prev. year (13) Children 103 30 - - 3 136 Total 181 50 - - 5 236 MWSAS’ TRANSITIONAL AND CLUSTER HOUSING: CLIENTS' ETHNIC PROFILE 1. Vietnamese 14 Women 18 Children 2. Fmrl. Russian 8 Women 10 Children 3. Fmrl. Yugoslav 7 Women 3 Children 4. Polish 6 Women 1 Children 5. Filipina 5 Women 5 Children 6. Sudanese 5 Women 12 Children 7. Chinese 3 Women 2 Children 8. Iranian 3 Women 5 Children 9. Iraqi 3 Women 4 Children 10. Lebanese 3 Women 10 Children 11. Other 44 Women 63 Children 33 Ethnic Backgrounds 54 Women 70 Children Length of Stay in Crisis Housing Time 2004 - 2005 2003 - 2004 2002 - 2003 Average length of stay 44 days 47 days 46 days Maximum length of stay 153 days 231 days 200 days Minimum length of stay 1 day 1 day 1 day The Duration of Tenancies Completed During 2004-2005 and 2002-2003 2004- 2003- 2002 - FINANCIAL YEARS 2005 2004 2003 Number of tenancies less than 3 months 77 69 81 Number of tenancies between 3 months and less than 6 months 20 32 19 Number of tenancies between 6 months and less than 12 months 1 1 1 Number of tenancies between 12 months and less than 18 months - - - Total 98 102 101 MWSAS’ Demographics 2004 - 2005 26 REPORTS • CHAIRPERSON'S REPORT Marta Lohyn • MANAGER'S REPORT Milenka Vasekova • TREASURER'S REPORT Lan Nguyen • AUDITOR'S REPORT Steve McEwen Reports 2004 - 2005 27 CHAIRPERSON’S REPORT I am pleased as always to welcome you to this, our General Annual Meeting in 2005. As usual, the previous year has been full and busy and I would like at the outset to acknowledge and thank our hard working Treasurer, Lan Nguyen and our Secretary, Jacky Dakin, both of whom took over from the long serving Judith Blake and Jan Dolman respectively. Needless to say, they have performed their duties excellently. Probably one of the more significant events of the last year was MWSAS’ 20 th Anniversary celebration. This occurred on the 23rd February 2005 and was held at Parliament House. It was a very successful event and we were fortunate to have in attendance not only state politicians like the Honourable Stephanie Key, our host for the event and Minister for the Status of Women and the Honourable Vini Ciccarello, Member for Norwood, but also the Federal Minister, Senator the Honourable Kay Patterson, Minister for Family and Community Services and the Minister assisting the Prime Minister for Women’s Issues. Minister Patterson, Minister Key and the Honourable Vini Ciccarello all spoke about the important issues for NESB women dealing with domestic violence and affirmed the valuable and unique role of MWSAS in helping such women. We were also extremely fortunate to have three very interesting women speak about the history of MWSAS: Tina Karanastasis talked about the establishment of MWSAS, Nadia Zivkovic spoke about the early years of MWSAS and Debra McCulloch reflected on the time of restructure in domestic violence services. All the talks were entertaining, insightful and revealed the very strong commitment to and passion for this wonderful service and its evolution. Singer songwriter and psychologist Ian Coats also wrote a beautiful and moving song especially for MWSAS and performed it on the day; you will find the lyrics of his song in this report on page 30. On the business side of things, as noted above, this has been a busy year and demand for MWSAS’ services continues to be strong. Unfortunately however, although the federal government has committed some $23 million to their “Violence Against Women, Australia Says No” campaign, little of this resource was devoted to advertising in languages other than English, and thus the communities which MWSAS services, predominantly will not benefit from or access this national campaign. I seem to make this point every year and I will make it again now. The needs of non English speaking women who are victims of domestic violence are often overlooked, minimised or simply just not noticed. Perhaps one day, when the world is a better place and this no longer occurs, there will be no need for an MWSAS. In the meantime, we continue with our efforts to make our voice heard so that the women and children we assist are not overlooked. In 2003 and 2004, I spoke about a group of NESB women and children slipping through the net of government support. They are without income, because due to their immigration status they do not meet the criteria, which would qualify them to access financial help from the government. Their state of poverty is a direct result of the rules and regulations governing the visa category under which they entered Australia. Unfortunately, I have nothing positive to report about progress with this issue. There are still NESB women and children in our community, who have no income support and no access to Medicare and who would not survive without the goodwill of non government community services and church communities. MWSAS made a commitment a long time ago not to refuse crisis accommodation, as well as emotional and practical support to homeless NESB women and children, even if they are unable to pay. Although MWSAS' Treasurer will explain in her report, that this is increasingly difficult as our funding levels have remained the same for a number of years. In closing, I must as always, acknowledge the excellent leadership of our Manager, Milenka Vasekova, the staff who continue to do such excellent work and my colleagues on the Management Committee whose commitment to the service is reflected in their generous contribution of time and expertise. MARTA LOHYN Chairperson Chairperson's Report 2004-2005 29 NO LONGER STRANGERS c 2005 Words & Music by Ian Coats 1. We’re blown on the winds Tossed on the waves of fate From far-flung glimpses of dirt To the strangest country on earth That refuses to yield to our cry Or embrace our efforts to hide From the tyrannies we’ve fled And the broken lives we’ve led Chorus 1: So we’re strangers in the strangest land Lonely pilgrims in a band Holding out for a gracious touch Looking for a friend to lend a helping hand 2. Well we’re thrown up on beaches in storms From the silent reaches of norms That prevail where rivers of hurt Run private and wild Where the currents of trouble and pain Are the violent refrain To the images we play On the screens that fill our days Chorus 2: So we’re strangers in a stranger’s home Lonely partners on the phone Holding out for a gracious touch Looking for a friend to lend a helping hand Bridge: Oh woman! There’s a place to come When the mind is numb, the heart is filled with grief Where a soul can find some tender time And refuge is relief And the care goes on beyond the borders Of our trials and tongues and ties It’s a place of grace where love is found And children can feel Final Chorus: No longer strangers in a strangers’ land Pockets of sanity, not alone Stretching out with a gracious touch With a joy that can care so much Looking for a friend who needs a helping hand Being a friend who takes a faithful stand Showing we’re friends who lend a helping hand MANAGER’S REPORT In line with the requirements of the Association’s Incorporation Act, it is again the time to reflect and report to the Migrant Women’s Support & Accommodation Service Inc.’ association members on the agency’s activities, outcomes and achievements that have taken place during the period of the financial year 2004 – 2005. 2005 has marked a very special event – the 20th anniversary of the establishment of the Migrant Women’s Support & Accommodation Service Inc.(MWSAS), formerly known as the Migrant Women’s Emergency Support Service Inc. MWSAS’ current and former Management and Sta ff with its supporters, celebrated this very special occasion in style, at the South Australian Parliament House. Many sincere thanks once more go to Hon. Stephanie Key, Minister for the Status of Women, for her generous support. She hosted the celebration that acknowledged the vital role this agency has had within the welfare field and reflected on the changes that took place throughout the past two decades. Unfortunately today, as twenty years ago, domestic violence remains a significant issue in Australia and South Australia and the role of the Migrant Women’s Support & Accommodation Service Inc in this area continues to be essential. Many cultures have beliefs, norms and social institutions that legitimise and therefore perpetuate violence against women. As pointed out on many occasions, the migrant clients our agency services, due to their immigration circumstances, do present themselves with unique and complex needs, which require additional knowledge and understanding of cultural factors involved. MWSAS, with its core business as the migrant specialist services’ provider, explores and at times challenges values and beliefs that undermine women’s and children’s rights to live in safe conditions, without threats of violence. While domestic violence is widespread, it is not universal. Anthropologists have documented small-scale societies, such as the Wape of Papua New Guinea , where domestic violence is virtually absent (Population Reports, Vol XXVII, No 4, Dec. 1999), demonstrating the fact that social relations can be organised in a way that minimises domestic violence. There has been an increasing consensus amongst policy-makers, organisations and service providers that violence against women and girls has serious and adverse consequences for not only individual victims but for society at large and that they have a key role to play in reducing violence against women. A number of responses have taken place on both State and Federal levels, during the 2004-05 period. At the State level, Minister Key’s “Towards a Women’s Safety Strategy for South Australia” reflects the South Australian government’s policy direction of not tolerating violence against women, which aims to be consistent and collaborative across the government in partnership with non-government services and community networks. The direction is based on the shared foundation that domestic violence has no place in the life of any South Australian and that such violence takes a huge toll on our whole community. On the Federal level, the Australian government in an attempt to combat violence at home launched the campaign “Violence Against Women, Australia Says No” in 2004, with a budget around $ 23 million. It included a helpline, TV, Cinema, radio advertisements and a national mail- out that aimed at providing information for young people, parents and the community on identifying and avoiding abusive and violent relationships and where to find help. Disappointingly, the campaign has placed very little emphasis on linguistically and culturally diverse forms of advertising to cater for non-English speaking communities in Australia, which could have benefited from a better targeted advertising. Manager's Report 2004-2005 31 At the same time as re-running the campaign, the Commonwealth Government has refused essential viability funding to the Supported Accommodation Assistance Program (SAAP) V agreement, a national program for homeless that includes funding for crisis accommodation and support for women and children escaping domestic violence. Of major concern is the fact that the Commonwealth’s current funding offer of $932 million over 5 years provides for absolutely no new funding above indexation, despite the findings of the Australian Institute for Health and Welfare report “Demand for SAAP Assistance by Homeless People 2002-03”, which clearly indicated that SAAP needed a desperate funding injection of 15 per cent just to keep doors open. There has been a widespread criticism by various sectors that it is irresponsible of any government to run a campaign without committing additional funding for SAAP V, in order for services to be able to respond to the current demand as well as to be able to meet the anticipated increase generated by the campaign. On a service level, MWSAS’s existing Service Agreement that has expired on 30 th June 2005, was extended until 31 st October 2005. And although the trend of a very high level of demand for MWSAS’s services has continued during the past twelve months with existing resources stretched to their maximum, sadly, according to indicators derived from the negotiation process of the SAAP V Agreement, our agency’s future funding allocation will most likely remain aloof to the pressures that inadequate funding levels generate not only for disadvantaged individuals but for the whole sector of the Government and non Government services, as well as community and family networks. In an environment of ongoing client pressures and funding uncertainties, support is of crucial importance and I must acknowledge the contribution made by MWSAS’ management and staff. Their input and participation in the management and operations of MWSAS not only ensured the achievement of successful outcomes, but also provided the very needed continuum and stability. My special thanks to our hardworking office bearers; the chairperson Marta Lohyn, treasurer Lan Ngyuen and secretary Jacky Dakin, and to our committed and efficient staff team. Their commitment, professional endeavour and support played a major role in the successful outcomes MWSAS’s achieved during the 2004-2005 period. Manager's Report 2004 - 2005 32 Organizational report MWSAS plays a vital role within the domestic violence services sector of SA as the only migrant specialist service provider. There is no doubt that a substantial number of migrant women and children, experiencing crisis due to domestic violence, would have missed out on a crucial assistance without the culturally and linguistically appropriate support that is delivered in a meaningful, respectful and at the same time efficient way by MWSAS. Many positive outcomes were achieved by MWSAS’ staff and management as documented in our Annual report that outlines the Service Delivery profile and accurately reflects and summarises some of the achievements for the year. Service Delivery In line with the requirements of MWSAS’ funding agreement, our service continued to maintain these two main functions in its core business: provision of Support, including Outreach assistance, and provision of emergency Accommodation. I would like to report that once more the demand for assistance has remained very high through the year and as a result, MWSAS again exceeded the required Annual Output Levels during the past twelve month period; In the area of Outreach support, MWSAS exceeded its targeted number of 168 clients by an additional 16 clients, totalling the figure to 184 outreach clients with 168 children; MWSAS was also successful in the area of emergency Accommodation; It exceeded its targeted figure of 48 clients to be housed in 9 Transition Houses by 30 clients, totalling the figure to 78 clients and 103 children; In the cluster of 3 units 20 clients and 30 children were housed, which was 4 adults less than the targeted number of 24 clients. During the 2004 - 2005 financial year the MWSAS’ staff team responded to 583 women and children of 47 different cultural / non-English speaking backgrounds. The highest level of demand for services was recorded by Vietnamese women and women from former Russia, followed by women and children from various middle Eastern and African countries, from Philippines, from former Yugoslavia, Greece and Spanish - speaking communities. This will be reflected accordingly in the appointment of 2004 - 2005 contract part- time positions (see Staffing Structure section). The casual staff of MWSAS’ service delivery team attended to the needs of Farsi and Mandarin speaking communities. MWSAS’ staffing structure is annually reviewed and the allocation of part-time and casual staffing positions occurs according to recorded levels of demand. This process facilitates MWSAS’ flexibility in responding to migration trends as well as to changing needs of culturally diverse non English speaking communities. Manager's Report 2004 - 2005 33 Community Education Workshops / Presentations Consultations MWSAS is frequently invited to facilitate or participate in various workshops, information seminars and consultations to various organisations, professional interest groups and students. These are in relation to Domestic Violence and Perspective of the migrant-specialist service provider; Access and Equity with emphasis on cross-cultural issues; Identification of NESB women and children’s specific needs; and General issues Examples of the various workshops and consultations involving the service during 2004-2005 period are listed below. Workshops / Presentations Domestic Violence Workshops with cross-cultural emphasis for: TAFE Port Adelaide’s students of “Certificate IV in Community Services” Domestic Violence – cross-cultural issues, and the role of the Migrant Women’s Support & Accommodation Service Inc., within the domestic violence services sector, were presented for staff teams of the following agencies/groups: "Keep Safe and Stay Cool Project" for the Noarlunga Community Health Centre University of South Australia – tertiary and overseas students Consultations / Surveys The Department of Health’s Subcommittee of the National Public Health Partnership Plan for Children - “Redevelopment of a National Public Health Action” The Department of Health – “Women’s Health Policy” Legal Services Commission – “Cultural Diversity Project” South Australian Housing Trust – “Transitional Accommodation Management Models” Justice Strategy Unit of the Attorney General Department – “Mapping the DVRO Process” MWSAS also participated at the following event/s: Uniting Care Wesley’s Multicultural Festival with Information Display about MWSAS’ role and service provisions Family Court of Australia’s Open Day with Information Display about its core business and main functions Manager's Report 2004 - 2005 34 Advocacy Activities MWSAS’ staff are members on a number of committees, and their involvement enables MWSAS to advocate for improved access and enhancement of service provision standards for NESB service users: African Women's Forum’s Working Group Centrelink’s Multicultural Advisory Committee Coalition of Women’s Domestic Violence Services of SA Communities for Children Project’s Steering Committee Family Court of Australia’ Cultural Diversity Consultative Panel Greek Workers Forum Homelessness SA’ Board Migrant Women’s Lobby Group Multicultural SA's Women's Advisory Committee NESB Domestic Violence Action Group SAHT’s Domestic Violence Transitional Management Steering Committee West-North Information Network Women’s Services Network Staff Development MWSAS has long been committed to the provision of staff development opportunities so staff can acquire, expand and update skills and knowledge. The targeted staff training areas during the 2004-2005 financial year were as follows: Crisis Management Workshop all staff Desktop Publishing with Word -Computer Training Course 1 staff Domestic Violence Action Groups Conference 2 staff Domestic Violence Training Workshop 4 staff Homelessness & Exclusion Forum "Threat by Feds to Keep Homeless Out in the Cold" all staff Insurance for Community Organisations 2 staff Intermediate Excell -Computer Training Course 1 staff "Know your Disabilities and Clerks Award" Information Seminar 2 staff National SAAP Data Collection Workshop 2 staff Partnership Against Domestic Violence Seminar 1 staff Public Forum re International Day Against Torture & Trauma 1 staff “Unravelling the Tapestry of Domestic Violence for Children" all staff MILENKA VASEKOVA - SAFRALIDIS Manager Manager's Report 2004 - 2005 35 TREASURER’S REPORT It’s my honour to present to you the financial report for the year 2004 – 2005. This is my very first report to you, as Treasurer of MWSAS. Although there have been no major changes in our finances this year, I would like to draw your attention to some issues, which occurred during the year: 1. Thanks to a SAAP One-Off grant of $4,358.00, we were able to upgrade some of the furniture in the Transition Houses, as well as some of the office computers. All money granted was utilised during the financial year 2004 – 2005. It is of major concern that the One-Off funding is going to be discontinued. This will present substantial problems in the future in financing replacement and maintenance costs. 2. It was exciting news for MWSAS in October 2004, when the service was allocated an additional Transition House, situated in a suitable location and with close proximity to the office, which increased the total number of Transition Houses to 12. I understand that both staff and clients were pleased to welcome this additional house, as it helped reduce MWSAS’ waiting list for crisis accommodation. Although we were pleased to acquire the additional house, as Management Committee we cannot ignore the fact that the new property attracts higher rental costs than the other Transition Houses. 3. Another issue of concern is the fact that the income from the Transition Houses’ resident fees was approximately $10,000 lower than the one received last financial year. This is attributed to the following: MWSAS assisted an increased number of women and children with no income Internal Administration within Centrelink, caused delays in processing Centrepay deductions of clients’ rental payments. SAHT’ reductions in Rent in Advance payments. 4. Another issue I would like to clarify is that in the Auditors’ Report, depreciation is included in the total amount of Expenditure. The actual figure of Expenditure in real terms is lower. Overall the financial year 2004 - 2005 has run smoothly, which is a credit to the Manager, Milenka Vasekova, who has been responsible for overseeing the budget on everyday basis. I would particularly like to acknowledge the competent work of Laura Hormazabal the Finance Officer and also Jarmila Almassy, the Clerical Officer who worked well as a team. I would also like to thank MWSAS’ Auditor Mr. Steven McEwen from Moore Stephens, for his financial advice and guidance throughout the year. Last, but not least, I would like to acknowledge and ask us to spend some time to remember our former Treasurer Judith Blake, who suddenly departed last year for a better world. Judith's strong commitment to social justice and women's issues has always been an example to myself and many other people and should become an example to members of the younger generation. I am sure that we will continue to treasure our memories of her. And let us not forget that the past is still the foundation for the present, and the present gives us the chance to build up what is ahead of us. So, today, let us continue building together a financially viable service that is provided with adequate levels of funding to ensure the provision of appropriate support to migrant women and children experiencing Domestic Violence. Lan Mong Nguyen Treasurer Treasurer's Report 37 MIGRANT WOMEN'S SUPPORT & ACCOMMODATION SERVICE INC. PROJECTED BUDGET 2005 - 2006 MWSAS' Projected Budget -2005/2006 47 MIGRANT WOMEN’S SUPPORT & ACCOMMODATION SERVICE INC. PROJECTED BUDGET 2005 / 2006 INCOME - SAAP Salaries / Salaries On - Cost / Call Outs $358 410 $358 410 Operating $ 68 108 Brokerage $ 6 550 Vehicle Replacement $ 9 490 SAAP Income Sub Total $442 558 NON SAAP INCOME $ 77 630 Operating Sub Total ($161 778) TOTAL INCOME $520 188 EXPENDITURE Salaries / Salaries On Cost / Call Outs $328 410 Superannuation $ 30 000 Salaries Sub Total $358 410 Operating $161 778 TOTAL EXPENDITURE $520 188 MWSAS’ Projected Budget 2005-2006 1. MIGRANT WOMEN’S SUPPORT & ACCOMMODATION SERVICE INC. PROJECTED SALARY BUDGET 2005/ 2006 INCOME - SAAP Salaries / Salaries On- Cost /Allowances $ 328 410 Superannuation $ 30 000 Total Income $ 358 410 EXPENDITURE Salaries/Salaries On-Cost /Allowances $ 316 410 Superannuation $ 30 000 Workcover $ 12 000 Total Expenditure $ 358 410 PROJECTED OPERATING BUDGET 2005/ 2006 INCOME SAAP Income: Operating $ 68 108 Brokerage $ 6 550 Vehicle Replacement $ 9 490 SAAP Total $ 84 148 Other Income: Residents/Utilities fees $ 67 000 Telephones $ 4 000 Interest $ 6 500 Membership fees $ 130 Sub Total $ 77 630 TOTAL $161 778 MWSAS’ Projected Budget 2005-2006 2. EXPENDITURE (12) Transitional Properties Rent $ 39 200 Office Rent $ 9 620 Resident Fees Refund $ 4 000 Client Expenses $ 2 000 Insurances $ 9 000 Motor Vehicles Expenses $ 11 500 Mileage / Parking $ 1 500 Electricity and Gas $ 15 000 Telephones $ 18 000 Security $ 3 000 Repairs Maintenance $ 11 000 Cleaning $ 3 000 Photocopier $ 3 000 Postage / Printing / Stationery $ 4 000 Training / Conference/ Meetings/Travelling $ 5 000 Subscriptions / Educat. tools $ 1 500 Office Amenities $ 3 000 Auditors fees $ 4 000 Advertising / Marketing $ 800 Occupational Health & Safety $ 900 Brokerage $ 6 550 Vehicle Replacement $ 9 490 Computer / Internet $ 3 000 TOTAL $ 168 060 MWSAS’ Projected Budget 2005-2006 3. MIGRANT WOMEN'S SUPPORT & ACCOMMODATION SERVICE INC. MINUTES OF THE ANNUAL GENERAL MEETING Held on Wednesday, 8 September 2004 at 11.30 a.m. at the Education Development Centre, Cnr. Port Road and Milner Street, Hindmarsh. 1. WELCOME The Chairperson, Marta Lohyn welcomed members and guests present. Special welcome was made to Hon. Angus Redford, MLC, Hon. Trish Worth, MP, Hon. Sandra Kanck, MLC, Hon. Joan Hall, MP and the guest speaker - Hon. Michael Atkinson, Attorney General, Minister for Justice, Minister for Consumer Affairs and Minister for Multicultural Affairs. 1.1. APOLOGIES Laura Hormazabal, Laurel Clewlow, Lan Nguyen, Dora Ayala, Steve Lawler, Nick Weisenberg, Eleonor Bourchier, Vicky Lachlan, Hon. Lea Stevens MP, Hon. Francis Bedford MP, Hon. Jane Lomax-Smith MP, Jenny Dennis, Hon. Stephanie Key MP, Hon. Mike Rann Premier SA, Hon. Justice Murray, Libby Hoggarth, Peter Bicknell, Mark Cronshaw, Malcolm Downes, Kevin Liston, Liz Ahern, Sonia Nachiappan, Angela Condous, Mireta Blackmore, Hon. Carmel Zollo MLC, Robyn Gillies, Hon. Penny Wong Senator, Sue Mutton, Vivian Hope, Julie Greig, Hon. Jay Weatherill MP, Hon. Dean Brown MP, Sue Ashby, Hon. Nick Xenophon MLC, Hon. Julian Stefani MLC, Desi Alexandridis, Maria Dmistrjanski, Eugenia Tsoulis, Hon. Vinni Ciccarello MP and Jacqueline Riviera. 1.2 PRESENT Milenka Vasekova*, Marta Lohyn*, Jacky Dakin*, Jan Dolman*, Ele Wilde*, Margaret Bako*, Rosica Blagojevic*, Joanne Shanahan*, Jarmila Almassy*, Esther Grima*, Arafa Mohamoud*, Helen Kayal*, Judy Cheng*, Natalie Golubovic*, Angela Prodromou*, Coralia Dominguez, Van Le*, Lina Gontcharov*, Senobar Kakavand*, Mary Keth, Annabel L. Smith, Teresa Von Wasserling*, Maria Barredo, Giang Le Huy, Cynthia Caird, Phil Maynard, Janet Belchamber, Granaz Mousim, Hirut Bogale, Harry Alevizos, Bryan Hughes, Cuc Ho, Rex Ranger, Gilian Cordell, Sophie Allovache, Hon. Joan Hall MP, Marryanne Childs, Tanya Hunter, Tina Stephenson, Hon. Angus Redford MP, Colleen Wright, Rene Weal*, Isabel Fforde, Linh Nguyen, Aldona Pretty, Enaam Oudih, Giuliana Otmarick, Jelena Poljak-Fligic, Hon. Michael Atkinson MP, Chrisoula Louca, Hon. Sandra Kanck MP, Leonor Miranda-Estay, Frances Mc Inerney, Sara Azadegan, Roy Meli, Marj Ellis, Steve Ryan, Beth Arnold, Hon. Trish Worth, MP and Yenenesh Gebre. Note:* for MWSAS’ association members 1.3 QUORUM Association members present: 20 Annual General Meeting's Minutes 8 September 2004 53 2. RATIFICATION OF 2003 AGM MINUTES The Minutes of the Annual General Meeting held on 17th September 2003, were accepted by members as a true and accurate record. Moved by Marta Lohyn, seconded by Jacky Dakin. All in favour. 2.1 BUSINESS ARISING FROM MINUTES 2003 No business arising. 3. PRESENTATION OF REPORTS 3.1 CHAIRPERSON'S REPORT Marta Lohyn presented her report during which she talked about the progress of the 2003/2004 financial year with the overall challenges and achievements of the Migrant Women’s Support & Accommodation Service. Marta paid special tribute to MWSAS' former Treasurer and founding member Judith Blake, for her commitment to MWSAS and women's issues. She has raised concerns regarding migrant women without income, whose circumstances reflect the extreme vulnerability of migrants and refugees in our society. She acknowledged MWSAS' uniqueness in terms of its ethno specificity and its distinctive responses to the needs of NESB women and children, and explained how alarmed she was when the new service agreement's definition omitted to specify the migrant service status of MWSAS. The definition was eventually reinstated. Marta referred to the crisis in Beslan, Russia and explained how deeply concerned, MWSAS as a service for women and children, felt about the tragic events in which so many very young and innocent lives were lost. She invited MWSAS' Russian-speaking welfare worker Lina Gontcharov to offer prayers, prior to the presentation by African women. 3.2 MANAGER'S REPORT Milenka Vasekova outlined an overview of last year's MWSAS' events and developments on service delivery, operational, staffing, management and other levels. She commented how pleased she was with MWSAS' achievements in relation to outputs and clients’ outcomes, as the service again managed to exceed aimed targets in both, the provision of outreach support and in the area of emergency accommodation. She pointed out that the level of demand for MWSAS' services was consistent with the findings of the SAAP Data and Research Advisory Committee, which confirmed that although domestic violence was the most commonly cited reason for female clients seeking SAAP assistance, it was even higher among female Indigenous clients and female NESB clients. In addition, DRAC figures have shown that clients from NESB had almost twice the chance of having no income compared to other SAAP clients as observed by MWSAS. Milenka thanked all staff and the management committee for their commitment and paid special tribute to the 20 th Anniversary of the establishment of the Migrant Women’s Support & Accommodation Service Inc., that will be due in 2005. 3.3 TREASURER'S REPORT Jacky Dakin was invited to read the Treasurer's report, as MWSAS farewelled it's Treasurer Judith Blake, who passed away on 11 August 2004. Jacky Dakin read out the Treasurer's report and accounted for the income and expenditure of MWSAS during the 2003/2004 financial year, and presented the Projected Budget for the following financial year. She made comments regarding the upgrade of equipment and maintenance, asking that it be noted that MWSAS' level of operating funding in relation to maintenance has remained the same as it was when MWSAS operated with only 3 houses, whereas the current number of Transition Houses MWSAS has is 11. The Treasurer's report requested that it be noted that SAAP workforce has been stagnating on the same salary levels for almost a decade, unlike nursing, teaching or other professions, which presents difficulties in recruiting and retaining qualified and experienced staff. She then presented the Auditor’s report to the members and moved that it would be accepted. It was seconded by Jan Dolman and accepted by all present. The Treasurer moved that the Association members should re-appoint the Auditor Steve McEwen (Moore, Stephens, PM) for the 2004/2005 financial year. It was seconded by Marta Lohyn. All were in favour. The Projected Budget for 2004/2005 financial year was moved by Jacky Dakin, seconded by Milenka Vasekova and accepted by all present. Upon the completion of the presentation of reports, the Chairperson Marta Lohyn moved that the Chairperson's, Manager's and Treasurer's Reports be accepted by the association members. Seconded by Ele Wilde. All were in favour. 4. RATIFICATION OF ASSOCIATION’S 2004/2005 MEMBERSHIP MWSAS’ constitutional clause 5.1 - 5.23 concerning membership criteria was read out and displayed with the following 29 individual membership and 2 organisation membership applications received: Rene Weal, Lies Zuidland, Teresa Von Wasserling, Beth Arnold, Giang Le Huy, Marj Ellis, Jan Dolman, Rosica Blagojevic, Jacky Dakin, Margaret Bako, Marta Lohyn, Ele Wilde, Joanne Shanahan, Laurel Clewlow, Lan Nguyen, Dora Ayala, Lina Gontcharov, Arafa Mohamoud, Helen Kayal, Esther Grima, Van Le, Milenka Vasekova, Angela Prodromou, Natalie Golubovic, Senobar Kakavand, Judy Cheng, Jarmila Almassy, Laura Hormazabal, Coralia Dominguez, Working Women's Centre and Southern Domestic Violence Service. All applicants satisfied the eligibility criteria and the meeting endorsed their membership. 5. ELECTION OF MANAGEMENT COMMITTEE Teresa Von Wasserling declared all positions vacant and instructed Milenka Vasekova to read out the constitution's criteria pertaining the Management Committee Elections that allows for up to 10 persons to be nominated in addition to the Senior Employee and Staff Representative of the Association. The following nominations were received: Marta Lohyn Coats Lohyn Psychologists Jacky Dakin Halifax House Consulting Lan Nguyen Vietnamese Community in Australia SA Chapter Joanne Shanahan Police SA Rosica Blagojevic Consumer Representative Ele Wilde Riverland Domestic Violence Unit Margaret Bako African/Sudanese Community Laurel Clewlow University Senior College International Dora Ayala Centrelink There were no other nominations put forward, therefore all 9 nominations were accepted. All were in favour. 5.1 ELECTION OF CHAIRPERSON Teresa Von Wasserling asked the current Chairperson Marta Lohyn to stand down and called for nominations for the Chairperson's position. Jacky Dakin nominated Marta Lohyn, to be re-elected as Chairperson. It was seconded by Jan Dolman. There were no other nominations received and Marta Lohyn’s re-election was endorsed by the Association members present. 6. CONFIRMATION OF AUDITOR Please refer to 3.3 Treasurer’s Report. Chairperson Marta Lohyn invited the meeting's participants to join in a communal prayer for the people of Beslan followed by a minute of silence: The Prayer for the Victims of Beslan's Tragedy 'Dear Heavenly Father, today the tragedy of Beslan makes our hearts to bleed. It is impossible for us to comprehend the suffering, pain and grief of the people of Beslan. I know that you are the only one who can comfort their hearts and you are the only one who can ease the pain. So, now we come to you asking to take these affected by this tragedy into your hands, comfort them, ease the suffering and heal their physical and emotional wounds. Especially, we pray for the children for whom the wonderful day of the new school year was turned into a nightmare. We pray that they would be able to overcome all the emotional and physical pain and these horrific memories would not destroy their lives. We pray for the families that lost their little treasures, the children that lost their parents and all the people of Beslan whose lives are ruined forever. Please, Lord, touch them all with your comforting and loving hand. Dear Lord, we also pray that this tragedy will soften and change even the most bitter, angry and cruel hearts that resort to such means to achieve their goals. Please change the people’s hearts so we will never learn the name of another town through such terrible circumstances. I also pray that leaders of Russia, Chechnya and many other countries will find a peaceful way to reconcile their differences. Please, let the tragedy of Beslan be a reminder in the hearts of all human beings, so these kind of atrocities will never be repeated again'. Amen 7. GUEST SPEAKER/S Hon. Michael Atkinson, MP Attorney-General Minister for Justice Minister for Consumer Affairs Minister for Multicultural Affairs The Minister congratulated Marta Lohyn on her re-election as the Chairperson of MWSAS. He commented on the domestic violence campaign's ads on the national television and noted that there were no special provisions to target migrant communities. The Minister was pleased to advise that the State Government made available to the Migrant Women's Support and Accommodation Service Inc., a grant of $1,000.00 towards the cost of a Domestic Violence Radio Announcement for CALD Communities project, under the Multicultural Grants Scheme. The guest speaker acknowledged the important role MWSAS has in the field of domestic violence and emphasised the differences between cultural groups and the importance of service users' choice amongst the services. He referred to the upcoming 20 th Anniversary of MWSAS' operation and stated that domestic violence still remains a significant issue in Australia and South Australia, and that the role of MWSAS in this area continues to be essential. Mary Keth, Hirut Bogale and Yenenensh Gebre Arafa Mohamoud introduced Mary, Hirut and Yenenensh who shared with the audience their experiences of migrating to Australia from their home countries in Africa. 8. The formal Business of the Annual General Meeting closed at 12.30 pm.