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Job Seeking Skills Rubrics
Competency: Develops and completes a resume.
Category Exemplary Accomplished Developing Beginning
Name and
Address
Name, address, Name, address, Name and Name, address,
phone numbers and phone address were and phone
are included, number were included but number are
complete and included with less there were more incomplete or
accurate. than two errors. than two errors. inaccurate.
Completed without
supervision.
Required
Resume
Elements All resume One requirement Two or more Requirements
requirements (e.g. of resume was not requirements are incomplete
contact met. All others are were not met. or inaccurate.
information, work detailed and Most information
history, education, accurate. is accurate.
notation of special
skills, interests
and awards) are
present with
detailed, accurate
information.
Completed without
supervision.
Format/
Attractiveness
Resume is easy to Resume is easy to Resume is Resume is
read. read. somewhat difficult to read.
Resume is Resume is difficult to read. The resume is
exceptionally attractive in terms White space is cluttered and
attractive in terms of design, layout unevenly has too much
of design, layout and neatness. distributed. text. White
and neatness. All Most of the space is not
tabs are set and alignment is in used to separate
lined up perfectly. order. White information.
White space is space separates
used to guide the all major
eye and separate information.
information.
Completed without
supervision.
Developed by The Philadelphia Youth Network and adapted from www.rubistar.com.
Mechanics
There are no There are no More than two Errors in spelling
errors in spelling, errors in spelling errors in spelling, and grammar
punctuation or and punctuation, punctuation and make the
grammar. but a few errors in grammar and it resume difficult
Completed without grammatical detracts from the to read and/or
supervision. phrasing not resume. understand.
detracting from the
resume.
Comments:
Developed by The Philadelphia Youth Network and adapted from www.rubistar.com.
Competency: Develops and completes a cover letter.
Category Exemplary Accomplished Developing Beginning
Format
Complies with all Complies with Complies with Complies with
the requirements 95% of the 85% of the less than 75% of
(e.g., formal requirements for a requirements for the requirements
business letter cover letter. a cover letter. for a cover letter.
format) for a cover
letter.
Ideas
Ideas were Ideas were Ideas were The letter
expressed in a expressed in a somewhat seemed to be a
clear and pretty clear organized, but collection of
organized fashion. manner, but the were not very unrelated
It was easy to organization could clear. It took sentences. It
figure out what the have been better. more than one was very difficult
letter was about. reading to figure to figure out
out what the what the letter
letter was about. was saying.
Grammar and
Spelling
There are no There are 1-2 There are 3-4 There are more
errors in grammar errors in grammar errors in than 4 in
and spelling. and/or spelling. grammar and grammar and/or
spelling. spelling.
Sentence and
Paragraphs
Sentences and All sentences are Most sentences Many sentence
paragraphs are complete and well are complete and fragments or run
complete, well constructed (no well constructed. on sentences
constructed and of fragments, non Paragraphs are and paragraphs
varied structure. run on sentences). not organized are not
Paragraphs are around a theme organized
generally well with some run on around a theme.
done. sentences.
Content
Accuracy
The letter contains The letter contains The letter The letter
at least 6 points 4-5 points related contains 2-3 contains less
related to the job to the job points related to than 2 points
description. description. the job related to the job
description. description.
Developed by The Philadelphia Youth Network and adapted from www.rubistar.com.
Neatness
Letter is typed, Letter is neatly Letter is typed Letter is typed
clean, not hand-written, and is crumpled and looks is
wrinkled, and is clean, not or slightly crumpled and
easy to read with wrinkled, and is stained. It may stained. It has
no errors. Letter easy to read with have 1-2 errors. several errors. It
reflects pride in no errors. It It was done with looks like it was
one’s work. reflects care of the some care. completed in a
writer. hurry.
Comments:
Developed by The Philadelphia Youth Network and adapted from www.rubistar.com.
Competency: Completes a job application.
Category Exemplary Accomplished Developing Beginning
Neatness
Application is Written in ink, but Not written in ink, Application not
legible and neat. It is sloppy and has neat but has neat and is not
is written in ink. cross outs. erasers. filled out in ink.
Spelling and
Grammar
No mistakes in Two mistakes in Three mistakes More than four
spelling and spelling and in spelling and mistakes in
grammar. grammar. grammar. spelling and
grammar.
Complete
Information
All information is 75% of the More than half of 50% of the
complete and information is the information is information is
gaps in complete and left blank and incomplete and
employment gaps in gaps in there are gaps in
history are employment employment employment
explained. history are not history are not history.
explained. explained.
Comments:
Developed by The Philadelphia Youth Network and adapted from www.rubistar.com.
Competency: Demonstrates mastery of interview skills.
Category Exemplary Accomplished Developing Beginning
Appearance
Clothes are Clothes are Clothes were too Did not choose
appropriate for an somewhat casual for an clothes that are
interview; clean, appropriate for the interview. appropriate for
neat. interview; clean, an interview;
neat sloppy, jeans,
t-shirt.
Question
Preparation
Before the Before the Before the The young
interview, the interview, the interview, the person did not
young person had young person prepared several prepare any
prepared several prepared 2 in- factual question questions before
in-depth and depth questions to ask. the interview.
factual questions and several
to ask. factual questions
to ask.
Politeness
Never hurried the Rarely hurried the Rarely hurried Several times,
interviewer. interviewer. Young the interviewer. the young
Young person person shook the Thanked them person hurried
shook the interviewers hand but did not shake the interviewer.
interviewers hand and made hands. Did not shake
and made appropriate hands or thank
appropriate salutations the interviewer.
salutations.
Eye Contact
Maintained Maintained Maintain Never
effective eye effective eye effective eye maintained eye
contact 100% of contact 80 – 90% contact 50% of contact during
the time. of the time. the time. the interview.
Poise
Confident, Good Displayed one of Displayed two of Signs of
Posture, did not the following: the following: extraordinary
seem nervous Lack of Lack of nervousness,
confidence; poor confidence; poor lack of
posture, or posture, or confidence or
nervousness nervousness poor posture.
Punctuality
Arrived 10 – 15 Arrived 5 minutes Arrived at the Late for
minutes prior to prior to the exact time of appointment or
the appointment appointment. appointment. no show.
Developed by The Philadelphia Youth Network and adapted from www.rubistar.com.
Comments:
Developed by The Philadelphia Youth Network and adapted from www.rubistar.com.
Competency: Conduct a job search.
Category Exemplary Accomplished Developing Beginning
Use internet
and
newspaper Can use both Can use both Can only use Cannot identify
ads to locate internet and internet and newspaper ads job that is
employment newspaper ads to newspaper ads to to locate job that appropriate to
locate a job that is locate a job that is is appropriate to current skill level
appropriate to appropriate to current skill level and career area
current skill level current skill level and career of of interest using
and career area of and career area of interest. either internet or
interest. Can use interest. Cannot Cannot use other newspaper ads.
other available use other available Cannot use
resources (e.g., available resources (e.g., other available
support network, resources (e.g., support network, resources (e.g.,
public and private support network, public and support network,
job placement public and private private job public and
services) job placement placement private job
services) services) placement
services
Cover Letter
(also see
cover letter Business letter Business letter Business letter Business letter
rubric) format used. format used. format used. format not used.
Letter addresses Letter addresses Letter does not Letter does not
company and the company and address specific address specific
job applied for. states that you are job. More than job. Four errors
States clearly one interested in the two errors in in spelling or
quality that will job. Two errors in spelling or grammar.
make you an grammar or grammar.
asset to the spelling.
company. No error
in grammar or
spelling.
Make Cold
Calls
Demonstrates Demonstrates Inconsistently Not able to be
proper rate, proper rate, demonstrates understood.
volume and clarity volume and clarity proper rate, Cannot construct
of speech. Able to of speech. Able to volume and message about
be understood be understood clarity. Able to be job search and
without need for without need for understood but respond to
repetition. Vocal repetition but requires two or multiple
inflection lacking in more repetitions. questions.
appropriate to inflection. Needs Needs prompting
conversation. Able prompting to to construct
to construct construct message about
message about message about job search and
job search and job search and respond to
respond to respond to multiple
multiple questions. multiple questions. questions.
Developed by The Philadelphia Youth Network and adapted from www.rubistar.com.
Comments:
Developed by The Philadelphia Youth Network and adapted from www.rubistar.com.
Competency: Develop a follow up communication strategy.
Category Exemplary Accomplished Developing Beginning
Thank You
Letter (written
or electronic) Use of business Use of business Formatting has Business
format. No errors format. Two errors some formatting not
in grammar or in grammar or inconsistencies; used. Not
spelling. spelling. not addressed to addressed to a
Addressed to Addressed to person who specific person.
person that person that conducted the Spelling and
conducted the conducted the interview. More grammar had
interview. One interview. One than two errors in more than four
specific item that specific item that grammar or errors.
was discussed at was discussed at spelling. Letter
the interview is the interview is did not address
mentioned. mentioned. one specific item
that was
discussed at the
interview.
Comments:
Developed by The Philadelphia Youth Network and adapted from www.rubistar.com.
Job Keeping and Career Advancement Skills Rubrics
Competency: Takes initiative in completing job tasks using
problem solving, decision making and analytical skills and
demonstrates dependability and reliability.
Exemplary Accomplished Developing Beginning
Delivers high-quality results on Initiates and Completes Completes tasks and
schedule* completes tasks and projects as assigned
projects projects as with supervision*
independently* assigned*
Comments:
Demonstrates 100% performance Demonstrates Demonstrates Demonstrates job tasks
of all job tasks without supervision. 85% job tasks with only with supervision.
performance of intermittent
all job tasks supervision
without
supervision.
Comments:
Develops hypotheses and Explores Solves simple Solves problems with
proposes creative solutions and options and problems help from supervisor.*
systematic change, including considers independently.*
preventive action.* several
alternative
solutions when
solving
problems.*
Comments:
Demonstrates 100% knowledge of Demonstrates Understands Developing an
attendance policies and adheres to 100% the attendance understanding of the
the attendance policies. knowledge of policies and attendance policies and
attendance with requires intermittent
policies and intermittent supervision adheres to
Developed by The Philadelphia Youth Network and adapted from www.rubistar.com.
adheres to the supervision the attendance policies.
attendance adheres to the
policies 75% attendance
of the time. policies.
Comments:
Developed by The Philadelphia Youth Network and adapted from www.rubistar.com.
Competency: Work professionally and respectfully with a
diversity of co-workers, supervisors and customers, resolving
conflict in a constructive manner.
Exemplary Accomplished Developing Beginning
Seeks out opportunities to work Demonstrates Understands Developing an
with different from him/herself.* ability to work diversities and understanding of
with people similarities.* diversity.*
different from
him/herself.*
Comments:
Resolving conflict by using a Recognizes and Identifies conflict Identifies conflict and
collaborative style and avoids potential and considers its considers its source
addressing issues with all parties. conflict. source with supervision.*
maintains independently.*
perspective.*
Comments:
Developed by The Philadelphia Youth Network and adapted from www.rubistar.com.
Competency: Demonstrates effective communication techniques
in the workplace.
Exemplary Accomplished Developing Beginning
Listens attentively and Listens Listens Developing listening
demonstrates understanding of attentively and attentively; makes skills; working to make
both verbal and non-verbal demonstrates eye contact. eye contact and
information through relevant some confirm
responses and questions.* understanding understanding.*
of verbal and
non-verbal
information.
Comments:
Developed by The Philadelphia Youth Network and adapted from www.rubistar.com.
Competency: Can give and receive constructive feedback at the
work site.
Exemplary Accomplished Developing Beginning
Accepts and applies constructive Accepts Accepts Learning to give and
feedback to improve job constructive constructive receive constructive
performance.* feedback with a feedback and is feedback with
positive learning to give supervision.
attitude. constructive
feedback with
help of
supervisor.
Comments:
Developed by The Philadelphia Youth Network and adapted from www.rubistar.com.
Competency: Is able to work as a contributing member of a
team.
Exemplary Accomplished Developing Beginning
Leads team of co-workers to Initiates positive Participates Developing basic
complete projects. interactions with constructively as teamwork skills.
members of the part of a team.* Responds to team
work team. tasks with supervision.
Comments:
Developed by The Philadelphia Youth Network and adapted from www.rubistar.com.
Competency: Is able to participate fully in a work task or project
from initiation to completion, using appropriate time
management skills.
Exemplary Accomplished Developing Beginning
Delivers high-quality results on Initiates and Completes tasks Completes tasks and
schedule.* completes and projects as projects as assigned
projects assigned.* with supervision.*
independently.*
Comments:
Exemplary Accomplished Developing Beginning
Manages multiple task and Sets priorities Meets assigned Meets assigned
projects effectively and meets all and deadlines deadlines deadlines with
project deadlines.* independently.* independently.* supervision.*
Comments:
Developed by The Philadelphia Youth Network and adapted from www.rubistar.com.
Competency: Knows how to ask for help when learning a new
task at the work site.
Exemplary Accomplished Developing Beginning
Initiates new workplace tasks and Identifies new Developing an Needs supervision in
is able to independently ask for workplace tasks understanding of developing an
help. and needs new workplace understanding of new
practice in tasks and the workplace tasks and
asking for help. importance of the importance of
asking for help. asking for help.
Comments:
Developed by The Philadelphia Youth Network and adapted from www.rubistar.com.
Competency: Know how to apply rules of the workplace to
maintain employment.
Exemplary Accomplished Developing Beginning
Understands rules or personnel Adheres to Understands Developing an
policy of the training program, rules or rules or understanding of the
classroom or job site and its personnel policy personnel policy rules or personnel policy
impact on the organization and of the training of the training of the training program,
the individual consequences of program, program, classroom or job site
non-adherence to those rules classroom or classroom or job where appropriate.
and/or policies. Contributes to a job site and site where Requires prompts from
positive work culture.* understands its appropriate. supervisor and/or
impact on the Requires teacher as to the
individual on prompts from consequences for non-
non-adherence supervisor adherence to the rules
to those rules and/or teacher and/or policies.
and/or policies. as to the
consequences
for non-
adherence to the
rules and/or
policies.
Comments:
Developed by The Philadelphia Youth Network and adapted from www.rubistar.com.
Competency: Knows the importance of personal hygiene and
appearance required by the employer.
Exemplary Accomplished Developing Beginning
Is a model of excellent personal Consistently Maintains Maintains appropriate
appearance and hygiene; maintains appropriate personal appearance
represents the organization at appropriate personal and hygiene with
meetings and events.* personal appearance and supervision.
appearance hygiene
and hygiene independently.
without
supervision.
Comments:
Developed by The Philadelphia Youth Network and adapted from www.rubistar.com.
Competency: Knows how to change jobs in a healthy way.
Exemplary Accomplished Developing Beginning
Is able to simulate an exit With help of Understands the Developing an
interview and can articulate supervisor is importance of understanding of how
healthy ways to change jobs. able to simulate giving adequate job endings can impact
and exit notice to the future employment
interview and employer and opportunities.
understands how job endings
healthy ways to can impact future
change jobs. employment
opportunities.
Comments:
Developed by The Philadelphia Youth Network and adapted from www.rubistar.com.
Competency: Develops a plan for career advancement.
Exemplary Accomplished Developing Beginning
Completes the development of a Able to identify Able to articulate Developing knowledge
written career plan that would at least two a career of career pathway.*
lead to eventual entry into a distinct careers pathway.*
career option of his/her and describe
choosing.* pathways
including
education,
training, and
experience
required to
prepare for
each.*
Comments:
Developed by The Philadelphia Youth Network and adapted from www.rubistar.com.
