GUIDELINES FOR FORMS DEVELOPMENT

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Please return this form to Mason Bird Building Cannington WA 6107 PO Box 591 Cannington WA 6987 Customer Service Centre: 1300 345 677 Fax: 9258 0303 email: business@oss.wa.gov.au COMPLAINT FORM Entries marked with * must be completed. Details of complaint Please give details of your complaint. Please be as specific as possible about what you think has gone wrong. * Have you contacted DTF Shared Services previously? Please provide details of the previous contact and proposed outcome. * If you can, please include the name of any person/s you dealt with, and if known, what service area from within DTF Shared Services they work in. In your opinion, what would be the preferred outcome of this problem? What do you think should be done to fix the problem? Details about you Full Name: * Work: Email: Details about your organisation Are you making this complaint on behalf of another person or on behalf of a company or organisation? Yes No If yes, what is the name of that person/company/organisation? Does that person, company or organisation know that you are submitting this complaint? Please check that the details are correct. Once completed, please forward this form to DTF Shared Services via: fax: +61 8 9258 0333 or email: enquiries@oss.wa.gov.au. For further information about the Complaint Handling Process, please visit www.oss.wa.gov.au and go to Contact Us. Complaint Form V1 Page 1 of 1

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