resume-writing

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							                                                                                              Simmons College

Resume Writing                                                                                Career Education
                                                                                                   Center


A resume is a summary of your experience and background that highlights your strengths and accomplishments. A
resume is intended to pique an employer’s interest enough to invite you for an interview. It should include all your
relevant experiences, training, education, and certifications.Your task is to present yourself on paper in a way that
addresses an employer’s needs.

                      COMPONENTS OF A RESUME                                                       FORMAT
HEADING                                                                              Organize the information you have
This section provides information on how to contact you. Your name, address,         gathered for your resume in a format
and phone number with area code, should be at the top of the page. If you have       that will most effectively market your
two addresses (local and permanent), center your name and, depending on the          skills and experience. The two main
layout you choose, place the addresses and phone numbers on either side of the       options are a functional or chronologi-
top of the page (see samples). An e-mail address should also be included.            cal resume. Some individuals use a
                                                                                     combination of these styles by
EDUCATION
                                                                                     beginning their resume with
List your current school first. Indicate your degree/concentration and
graduation date. Include academic standing and honors. Note your GPA if it is        highlights of their qualifications.
3.2 or better. List any other schools or colleges attended in reverse                CHRONOLOGICAL
chronological order, including dates of attendance and any other information         The categories of information we
that applies. Don’t include your high school unless you went to a prestigious        have discussed fit easily into the
secondary school.                                                                    popular traditional chronological
EXPERIENCE                                                                           format. This most commonly used
Employers look at this section to see performance potential, progressions,           format presents your employment
transferable skills, technical knowledge, and degrees of responsibility. List        history in an easy-to-organize, reverse
work experience in reverse chronological order and include full-time,                chronological order. A chronological
part-time, and volunteer work. Begin each with the name of the organization,         format highlights career progressions,
then add the department where you worked, your job title, the location               company names, dates of employ-
(city/town, state), and dates of employment (month, year). Include well              ment, and job titles, making vital
written job descriptions (see page two).                                             information accessible at a glance.
SPECIAL SKILLS, CERTIFICATIONS, AND/OR LICENSURES                                    Therefore, it is an ideal way to show
List special skills, languages, certificates, or professional licenses. You may      off a steady, consistent work history,
include a section on computer skills, even if you are self taught.                   an impressive employer, internships
INTERESTS                                                                            directly related to your career goal, or
Mention career-related interests first. Hobbies, travel, and leisure activities      promotion within a field.
show another aspect of your personality, and can be used as an “icebreaker” in       FUNCTIONAL
the interview.                                                                       This alternative format organizes your
AFFILIATIONS AND/OR EXTRACURRICULAR ACTIVITIES                                       experience by skill groups or areas of
Include membership in student organizations, professional affiliations, community    expertise, rather than by job titles,
activities, sports, and other groups. Be sure to note all leadership roles.          e.g., “Administrative Skills,” “Public
REFERENCES                                                                           Relations,” or “Research.” Qualify
At the conclusion of your resume, you may state: References will be available on     each of the skill groups you highlight
request. This line can be eliminated for space. Compile references and get permis-   with concrete descriptions of how you
sion from anyone you intend to use. You may prepare the list on the same kind of     used that skill, drawing from any of
paper as your resume, and have it available when asked about references in an        your varied experiences.
interview or on an employment application.
                                                                                                                   continued
FORMAT            continued from page one                                              students individually and in groups
                                                                                       on a weekly basis.
Your employment history may then be capsulized with company names, posi-
                                                                                       ELIMINATE NON-ESSENTIAL PHRASES
tions held, and dates of employment only. This strategy highlights accom-              Phrases like “responsibilities includ-
plishments rather than job titles. It can effectively draw out transferable pro-       ed” or “worked with” add little or no
fessional skills for candidates who appear to have held jobs unrelated to their        meaning to your statement.
current goals. A functional approach may also avoid redundancy for those
                                                                                       EXAMPLE
who have had similar responsibilities at different jobs or want to de-empha-
                                                                                       Initial Statement: My duties
size frequent job changes.                                                             included planning student activities
                                                                                       for my residence hall.
PRESENTATION AND LAYOUT                                                                Improved Statement: Planned and
                                                                                       coordinated social functions for 60
Usually an employer reviews a resume for less than one minute. Therefore, an
                                                                                       resident students.
attractive presentation is a must.
                                                                                       USE QUANTITATIVE AND
                                                                                       QUALITATIVE INFORMATION
Limit yourself to one page if               points should appear first.
                                                                                       Crystallize the picture for the
possible. Although two-page resumes         Your resume must be letter perfect.
                                                                                       employer and emphasize the scope of
are acceptable, it may be a                 Proofread for errors in grammar,           your responsibilities by including
disadvantage. Avoid using resume            punctuation, and spelling. Also have       information on “how big” and “how
templates as they are frustrating and       someone else proofread your resume         much.”
inflexible. Often, it is more efficient     since it is often difficult to spot your   EXAMPLE
to type the information into your           own errors, and because the computer       Initial Statement: Brought in many
own, individualized format.                 spellchecker does not catch all mis-       new clients to the agency.
                                                                                       Improved Statement: Increased serv-
Techniques such as underlining,             takes. The Career Education Center
                                                                                       ice population by 25% over three
italicizing, CAPITALIZING,                  provides a resume critique service.        months.
boldface type, s p a c i n g,               Duplicate your resume on a good
                                                                                         When writing job descriptions
font sizing, and indentation                quality bond paper. Choose a color              remember three things:
emphasize key items like headings           that does not detract from your            Responsibilities, Skills gained AND
and job titles. Use your white space        professionalism; white or ivory are                 Achievements.
wisely. Generously balanced margins         recommended. We recommend
and adequate white space in the body        drafting your resume on a word             Most resume writers include respon-
                                                                                       sibilities that show their daily activi-
of the resume adds to its                   processor and generating an original
                                                                                       ties, but neglect to demonstrate trans-
overall attractiveness and gives the        from a laser printer. The Career           ferrable professional skills by
employer space for notes and                Resource Library offers a laser            describing what they learned from
comments. Major categories that             printer for printing onto bond paper.      these responsibilities.
present your strongest selling                                                         EXAMPLES
                                                                                       Responsibilities Statement:
WRITING JOB                                 • START WITH SKILL WORDS                   Maintained financial records which
DESCRIPTIONS                                Complete sentences are not needed          included more than $2,000 in daily
                                            on a resume. Skip the personal             transactions.
Effective writing is essential to a
                                            pronouns and begin your phrases            Skills Statement:
good resume. Employers are
                                            with verbs that directly identify          Developed financial management
interested in your potential as an                                                     skills through processing of daily
employee. Therefore, it is important        your skill.
                                                                                       transactions.
to create an image of yourself as an                                                   Achievements Statement:
                                            EXAMPLE
active, vital participant in the                                                       Received award of excellence for
                                            Initial Statement: I worked with
workplace. Here are some tips:                                                         design and implementation of an
                                            students as a reading tutor.
                                            Improved Statement: Tutored                innovative financial record keeping
                                                                                       system.
SKILL WORDS - KEYS TO AN EFFECTIVE RESUME
                                                                                               RESUME CHECKLIST
Skill verbs should always be used when writing job descriptions.
                                                                                               In order to have a polished,
Rather than listing your responsibilities after such phrases as “duties
included” and “responsible for,” using verbs enhances your skills and                          professional resume, use this
presents you as an active, contributing member of any organization.                            checklist before copying your final
Use verbs in past tense unless you are describing your current posi-                           draft.
tion. To find additional verbs, you may also consult a thesaurus
and/or dictionary.                                                                             The resume is one page in length.
                                                                                               The resume has been carefully
ACCOMPLISHED   achieved acted as liaison addressed                                             and thoroughly checked for
ADMINISTERED advised advocated allocated analyzed appointed                                    spelling and punctuation errors.
                                                                                               Don’t rely solely on your
ARBITRATED arranged assembled audited authored balanced
                                                                                               computer’s spellchecker.
broadened BUILT calculated catalogued charted collected com-                                   Job descriptions are
plied compiled COMPLETED computed conducted consolidated                                       grammatically correct.
constructed consulted contracted contributed controlled                                        There are no personal
coordinated corresponded counseled created delegated deliv-                                    pronouns (I/me).
                                                                                               Job descriptions begin with active
ered DEMONSTRATED designed detected determined developed
                                                                                               verbs, not passive phrases such as
devised DIAGNOSED directed disapproved discovered dispatched                                   “responsibilities included” or
dispensed displayed DISTRIBUTED documented drafted edited                                      “duties consisted of.”
eliminated estimated evaluated examined EXECUTED expanded                                      Abbreviations of states are correct
expedited forecasted formulated founded governed GUARAN-                                       e.g., MA – not MA., Ma. or Mass.
                                                                                               The format is neat and appealing
TEED guided handled headed identified implemented improved
                                                                                               to the eye.
increased informed initiated installed instituted instructed inter-                            The format is easily readable.
preted INTERVIEWED invented inventoried invested                                               All major components of a resume
investigated launched lectured logged maintained MANAGED                                       are included.
marketed maximized mediated minimized moderated modified                                       Job titles are listed for each job
                                                                                               description.
monitored motivated NAVIGATED negotiated notified obtained
                                                                                               Dates (month and year) and place
offered opened operated ORDERED organized originated                                           of employment (city, state) are
overhauled oversaw performed planned prepared prescribed                                       included for each work
presented presided processes procured PRODUCED programmed                                      experience.
promoted provided PUBLICIZED published purchased                                               Phone numbers are correct.
                                                                                               Phone numbers are listed with
recommended recorded recruited rectified referred regulated
                                                                                               area codes.
REPAIRED replaced represented researched restored revamped                                     A friend has proofread resume.
reviewed rewired routed SCHEDULED selected served serviced                                     Resume is copied on 8 fi” x 11”
sold solved strengthened studied supervised supplied                                           bond paper in white or another
SYSTEMATIZED tallied terminated tested traced trained                                          neutral color.
transformed translated TRIMMED updated utilized wrote

                                                                                                  Simmons College
  The Simmons College Career Education Center                                                     Career Education Center
  is available to students and alumnae/i throughout their careers. Our services include, but      300 The Fenway, Boston, MA 02115
  are not limited to, workshops on resume writing, interviewing skills, and                       Phone: 617-521-2488
  networking, self-assessment tools, job search strategies, on-campus recruiting,                 Fax: 617-521-3172
  career fairs, and private consultations.                                                        Email: careers@simmons.edu
                                                                                                  www.simmons.edu/resources/career
July 2000
                                              LEEZA LEADER                                                           LEEZA LEADER
                                                 leader@simmons.edu
                                                                                                                                                       78 Pilgrim Road, Boston, MA 02115, 617 555-5555, leader@simmons.edu
78 Pilgrim Road                                                                         One Emmanuel Parkway
Boston, MA 02115                                                                        Rome, NY 33333
555-555-5555                                                                            333-333-3333
                                                                                                                     HIGHLIGHTS
Education                                                                                                                  More than one year marketing experience, including planning and running focus groups, and developing
                                                                                                                           comprehensive marketing strategies.
Simmons College, Boston, MA, May 2000                                                                                     Skilled in technology, including analyzing and refining Web sites, and preparing and giving PowerPoint
Bachelor of Arts in English                                                                                               presentations.
                                                                                                                          Managed marketing study of buying trends of adolescent girls.
Honors:     Member of the Honors Academy, GPA: 3.25
            Received Outstanding Senior Award for Fictional Writing                                                  EDUCATION
                                                                                                                         Simmons College, Boston, MA
Experience                                                                                                               Bachelor of Arts, May 2000
                                                                                                                         GPA 3.38
Fenway Project After School Program                                                       Boston, MA                     Majors: Management and Marketing Minor: Retail
Teacher Aide                                                                              September 2000 - present       HONORS
  Supervise and organize structured recreational activities for up to 30 children (ages 7 to 13).                          Selected for Success Connection, a mentoring program for future leaders.
  Conduct individualized tutoring sessions in writing and reading.                                                         Entrepreneur of the Year.
  Design lesson plans.                                                                                                     Woman's Philanthropy Association scholarship.
  Effectively intervene during incidents of physical or verbal disputes.                                                 PROJECT
                                                                                                                           Developed business plan for bakery, including market research and an industry analysis.
Amy's Apple Pie Place                                                                Rome, NY                              Presented findings using PowerPoint.
Salesperson                                                                          Summers 1998 - 2000                 STUDY ABROAD, Cordoba, Spain
  Provided excellent customer service at a popular town bakery.                                                            Studied Spanish language and literature.
  Efficiently handled orders during peak periods.                                                                          Selected as class correspondent to document the experience with photographs and a travel log
  Accepted telephone requests and verified that products met customer specification.                                       shown via the Internet.
  Trained new employees in product knowledge, customer service, and store operations.
  Tallied daily sales receipts and prepared bank deposits for manager.                                               EXPERIENCE
                                                                                                                         Syrus Industries, Boston, MA Market Research Intern                                  Spring 1999-2000
Rome General Hospital                                                                   Rome, NY                           Conducted comprehensive analysis of Web sites and recommended changes to corporate site.
Volunteer                                                                               January - June 1997               Analyzed market research software packages and selected program for company use.
  Participated in a community service program for high school students.                                                    Spearheaded study of girls aged 9-12: research included journals, questionnaires, photography,
  Provided support to nursing staff.                                                                                       and analysis of results.
  Delivered gifts and offered assistance to patients.                                                                      Facilitated and attended focus groups.
  Earned a certificate for exceptional community service.                                                                  Reviewed, analyzed and condensed data into useful formats and PowerPoint presentations.

Skills                                                                                                                     Casa Myrna Vasquez, Boston, MA Student Consultant                                Fall 1999
                                                                                                                            Served as marketing consultant to a Boston women's shelter.
Computer: proficient in Microsoft Word, Access, and Excel                                                                   Researched funding sources for free goods and services.
Language: conversational French                                                                                             Produced industry analysis and an actionable marketing plan.

Achievements                                                                                                               Dix Program, Boston, MA Student Consultant                                       Spring 1998
                                                                                                                            Member of student consulting team with goal of increasing enrollment.
Elected representative to the Student Government Association                                                                Researched corporate tuition reimbursement plans and other sources of
Managed a research team studying reading comprehension of eighth grade students in the                                      non-traditional learners interested in continuing in higher education.
Massachusetts school system                                                                                                 Utilized SPSS software to develop questionnaires and analyze data.
Received the City of Rome scholarship for outstanding high school graduates
                                                                                                                           The Boston Food Bank, Boston, MA Office Assistant                                Fall 1996
Student Activities                                                                                                          Drafted correspondence and processed and updated records.
                                                                                                                            Assisted with the organization and staffing of fundraisers.
Simmons Centennial Committee, student representative
Student fundraiser for Alumnae Relations                                                                             SKILLS AND INTERESTS
                                                                                                                           Lotus 1-2-3, PowerPoint, SPSS, SNAP, MSWord, Windows 95, and MacOS.
                                                                                                                           Backpacked through Europe and lived in Japan.
                                                                                                                           Working knowledge of Spanish.


                                        References will be furnished on request

						
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