BRIGHT HORIZONS FAMILY SOLUTIONS by ProQuest

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In 2005, Bright Horizon Family Solutions, a national day care provider, faced a looming teacher shortage amid a boom in the day care industry that coincided with more stringent workforce accreditation standards. Rather than look outside for more qualified teachers or for schools to train them, the company decided to train the workforce it had -- most of whom were women with only a high school diploma. Bright Horizon, established an online child development associate program to give workers the skills to pass the industry's certification test. For creating an initiative that addresses its need for an accredited workforce while enriching its employees' professional development, Bright Horizons Family Solutions wins the 2009 Optimas Award for Innovation.

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