Effective Management in the Tissue Banking and Organ Procurement Industry: An Analysis by ProQuest


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									456     International Journal of Management            Vol. 26 No. 3    December 2009

Effective Management in the Tissue Banking and Organ
Procurement Industry: An Analysis
Mary Terrazas
California State University, Fullerton
Brian Kleiner
California State University, Fullerton

This paper is the product of a comprehensive review of four computerized data bases
– CINAHL, MEDLINE, PROQUEST and EBSCO. It emphasizes the critical importance
of collaboration between hospitals and the tissue and organ industry and how this
can be achieved in an ethical manner. Building upon research related to total quality
management and Mintzberg’s behavioral approach, specific actions managers can do
to be effective in the industry that will be emphasized include defining and prioritizing
long term objectives, developing strategies for implementation, establishing standards of
performance, determining the means to be used in measuring performance, evaluating
performance and providing feedback.
Medical advancements related to stem cells, the human genome, and mechanical
devices show great promise for saving and prolonging lives in the future. However,
the best science we have for replacing failing organs is the transplantation of organs
and tissues. There are approximately 90,000 patients with end-stage organ failure that
remain on the US Organ Procurement and Transplantation Network waiting list for organ
transplantation (United Network for Organ Sharing, 2005). Although about 68 people
receive an organ transplant every day in the United States an average of 17 people die
each day waiting for a transplant which is approximately 6,000 people each year. The
organ procurement organization (OPO) is one of the important members of a successful
transplant program.
The OPO is an organization that performs and coordinates the procurement, preservation
and transportation of organs and maintains a system for locating prospective recipients
for available organs. Although all OPOs have a great deal in common, no two OPOs
are exactly alike. Some OPOs recover only organs and some recover organs and tissue.
Some OPOs recover tissue and send it out for processing and distribution, while other
OPOs recover, process and may even distribute the tissue. For this paper, the model
used is the effective management of both tissue banking and organ procurement.
                    Tissue Banking and Organ Procurement
The tissue banking and organ procurement organization is dedicated to achieving
the donation of life-saving and life-enhancing organs and tissue
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