EMPATHY: A True Leader Skill by ProQuest


William G. Pagonis, Leadership in a Combat Zone IN HIS CLASSIC 1991 Harvard Business Review article, "Leadership in a Combat Zone," Lieutenant General Gus Pagonis outlines a path to effective leadership by focusing on the development of two fundamental leadership traits: expertise and empathy. The ability to see something from another person's point of view,*to identify with and enter into another person's feelings and emotions, enables the Army leader to better care.1 Why is it so important to see things from the Soldier's point of view, to "identify with and enter into another person's feelings and emotions?" The U.S. involvement in extended operations and its focus on counterinsurgency, has brought a renewed awareness of war's human dimension. [...] I will discuss empathie awareness and how to overcome the "empathy deficit."

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